Sony Xperia XA1 Plus User manual

User guide
Xperia™XA1 Plus
G3421/G3423

Contents
Getting started.............................................................................. 6
About this User guide.......................................................................6
Overview........................................................................................... 7
Assembly...........................................................................................8
Screen Protection..............................................................................9
Starting Your Device for the First Time.............................................9
Why do I need a Google account?..................................................10
Device security............................................................................. 11
Ensuring your device is protected................................................... 11
Screen lock....................................................................................... 11
Fingerprint Manager........................................................................12
Unlocking your device automatically..............................................13
SIM Card Protection......................................................................... 17
Finding the Identification Number of Your Device......................... 17
Finding a lost device using Android Device Manager....................18
Using Location Services...................................................................19
Learning the basics......................................................................21
Using the touchscreen.................................................................... 21
Locking and unlocking the screen..................................................23
Homescreen.................................................................................... 24
Application screen.......................................................................... 26
Navigating Applications..................................................................27
Widgets........................................................................................... 29
Shortcuts and folders......................................................................29
Background and Themes............................................................... 30
Taking a screenshot.........................................................................31
Notifications.....................................................................................31
Icons in the status bar.................................................................... 34
Applications overview.....................................................................35
Battery and Maintenance............................................................38
Charging your device......................................................................38
Battery and power management...................................................39
Updating your device...................................................................... 41
Maintenance Using a Computer.....................................................43
Storage and memory......................................................................44
Backing Up and Restoring Content................................................ 45
Downloading applications..........................................................48
Downloading applications from Google Play™.............................48
Downloading Applications from Other Sources............................ 48
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Internet and networks................................................................ 49
Browsing the web...........................................................................49
Internet and MMS settings ............................................................ 49
Wi-Fi................................................................................................ 50
Sharing your cellular data connection............................................52
Controlling Data Usage...................................................................53
Selecting cellular networks.............................................................54
Synchronizing data on your device............................................ 55
Synchronizing with Online Accounts..............................................55
Synchronizing with Microsoft® Exchange ActiveSync®..................55
Basic settings...............................................................................57
Accessing settings...........................................................................57
Volume settings.............................................................................. 57
Do Not Disturb Mode......................................................................58
Screen settings................................................................................59
Application settings........................................................................60
Resetting Your Applications............................................................61
Screen Saver....................................................................................62
Language Settings..........................................................................62
Date and time................................................................................. 62
Super-Vivid Mode............................................................................63
Enhancing the Sound Output.........................................................63
Multiple User Accounts...................................................................63
Typing text...................................................................................66
On-Screen Keyboards..................................................................... 66
Editing text...................................................................................... 67
Calling..........................................................................................68
Making calls.................................................................................... 68
Receiving Calls................................................................................ 69
Restricting Calls...............................................................................70
Contacts....................................................................................... 72
Adding and editing contacts.......................................................... 72
Transferring contacts.......................................................................73
Backing up contacts........................................................................74
Messaging and chat.................................................................... 75
Reading and sending messages.................................................... 75
Organizing your messages............................................................. 76
Calling from Messaging.................................................................. 76
Messaging settings......................................................................... 77
Video Chat....................................................................................... 77
Setting Up Email.............................................................................. 77
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Music and FM Radio.................................................................... 78
Transferring music to your device.................................................. 78
Listening to music...........................................................................78
Listening to the radio..................................................................... 80
Camera........................................................................................ 82
Getting to know your camera.........................................................82
Exposure, color, and light conditions.............................................85
Setting the right focus.................................................................... 88
People, selfies, and smiling faces.................................................. 88
Moving objects............................................................................... 89
Using camera apps......................................................................... 90
Resolution and memory..................................................................91
Diagnosing your camera.................................................................93
Additional camera settings.............................................................93
Photos and videos in Album.......................................................96
Viewing Photos and Videos........................................................... 96
Album home screen menu............................................................. 97
Sharing and managing photos and videos....................................98
Hiding photos and videos.............................................................. 99
Connectivity...............................................................................100
Mirroring the Screen of Your Device Wirelessly on a TV.............. 100
Connecting Your Device to USB Accessories................................100
NFC................................................................................................. 101
Bluetooth wireless technology..................................................... 103
Smart Apps and Features That Save You Time.........................106
Google Feed.................................................................................. 106
Using your Device as a Wallet.......................................................106
Xperia™ Actions............................................................................106
Clock and Calendar....................................................................108
Calendar........................................................................................ 108
Clock.............................................................................................. 108
Accessibility.................................................................................111
Magnification Gesture.................................................................... 111
Font Size..........................................................................................111
Display Size..................................................................................... 111
Color Correction.............................................................................. 111
TalkBack.......................................................................................... 111
Mono Audio....................................................................................112
Switch Access................................................................................. 112
Support and Legal...................................................................... 113
Support Application....................................................................... 113
Restarting, Resetting, and Repairing............................................ 113
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Warranty, SAR, and Usage Guidelines...........................................114
Legal information...........................................................................114
5

Getting started
About this User guide
This is the Xperia™ XA1 Plus User Guide for the Android™ 7.0 software version. If
you're not sure which software version your device is running, you can check it in
the Settings menu.
System and application updates can present the features in your device in another way than
described in this User Guide. The Android™ version might not be aected in an update. For
more information about software updates, see Updating your device on the 41 page.
To check the current software version of your device
•Find and tap Settings > About phone.
To find the model number and name of your device
•Find and tap .
The device model number and name are displayed.
Limitations to Services and Features
Some of the services and features described in this User Guide may not be
supported in all countries or regions, or by all networks or service providers. The
GSM International Emergency Number can always be used in all countries, regions,
networks and by all service providers, provided that the device is connected to the
cellphone network. Please contact your network operator or service provider to
determine the availability of any specific service or feature and whether additional
access or usage fees apply.
The use of certain features and applications described in this guide may require
access to the internet. You may incur data connection charges when you connect
to the internet with your device. Contact your wireless service provider for more
information.
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Overview
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1. Charging/Notification light
2. Headset jack
3. Front camera lens
4. Auxiliary microphone
5. Ear speaker
6. Proximity/Light sensor
7. Volume key/Camera zoom key
8. Power key/Fingerprint sensor
9. Camera key
10. Main loudspeaker
11. Main microphone
12. Charger/USB Type-C™ cable port
13. Wi-Fi/GPS/Bluetooth® antenna area
14. Main camera lens
15. Flashlight
16. NFC™ detection area
17. Diversity antenna area
18. Nano SIM/Memory card cover
19. Main antenna area
Fingerprint functionality is not available in the US market.
Assembly
Your device only supports nano SIM cards. The nano SIM card and the memory
card have separate slots. Make sure you don't confuse the two.
To prevent data loss, be sure to turn o your device or unmount the memory card before
you drag out the holder to remove the nano SIM card or memory card from the device.
To insert a nano SIM card and a memory card
Do not cut your SIM card, since this may damage your device.
1Drag out the SIM card tray.
2Insert the memory card in the correct orientation into the memory card slot,
as shown in the illustration.
3Place the SIM card securely in the SIM card tray, as shown in the illustration.
4Gently push the tray back into the slot until it fits into place.
To remove the nano SIM card
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1With the screen facing down, open and drag out the nano SIM card tray
using your fingernail.
2Remove the nano SIM card, then gently push the tray back into the slot until
it fits into place.
To remove a memory card
1Turn o your device.
2With the device facing down, open the nano SIM/memory card slot cover.
3Gently push and remove the memory card, then gently push the tray back
into the slot until it fits into place.
Screen Protection
Before using your device, remove the protective film by pulling up on the protruding tab.
It is recommended to protect your device with a Sony-branded screen cover or a
protector intended for your Xperia™ model. The use of third-party screen
protection accessories may prevent your device from working correctly by covering
sensors, lenses, speakers, or microphones and can invalidate the warranty.
Starting Your Device for the First Time
It is recommended that you charge the battery for at least 30 minutes before
starting up your device for the first time. You can still use your device while it is
charging, see
Charging your device on page 38.
The first time you start your device, a setup guide helps you to configure basic
settings, personalize your device, and sign in to your accounts, for example a
Google™ account.
To Turn On the Device
It is important to use the USB Type-C™ cable (provided) when charging your device as other
types of USB cable can damage your device. It is recommended to charge the battery for at
least 30 minutes before you turn on the device for the first time.
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1Press and hold down the power key until the device vibrates.
2Enter your PIN for SIM card 1 and SIM card 2 when requested, then tap .
3Wait a while for the device to start.
Your SIM card PIN is initially supplied by your service provider, but you can change it later
from the Settings menu. To correct a mistake made while entering your SIM card PIN, tap
.
To Turn o the Device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power o.
It may take a while for the device to shut down.
Why do I need a Google account?
Your Xperia™ device from Sony runs on the Android™ platform developed by
Google. A range of Google applications and services are available on your device
when you purchase it, for example, Gmail™, Google Maps™, YouTube™, and the
Play Store™ application, which gives you access to the Google Play™ online store
for downloading Android applications. To get the most out of these services, you
need a Google account. For example, a Google account enables you to do the
following:
•Download and install applications from Google Play.
•Synchronize your email, contacts and calendar using Gmail.
•Chat with friends using the Duo™ application.
•Synchronize your browsing history and bookmarks using the Google Chrome™
web browser.
•Identify yourself as the authorized user after a software repair using Xperia™
Companion.
•Remotely find, lock, or clear a lost or stolen device using the Android Device
Manager services.
For more information about Android and Google, go to
http://support.google.com .
It is crucial that you remember your Google account username and password. In some
situations, you may need to identify yourself for security reasons using your Google
account. If you fail to give your Google username and password in such situations, your
device is locked. Also, if you have more than one Google account, be sure to enter the
details for the relevant account.
To set up a Google account on your device
1Find and tap Settings > Users > Add user, then tap OK.
2Follow the registration wizard to add a new user. Tap on to access the
settings for the New user and the Guest account. You can also share your call
and SMS history.
You can also create a Google account using the setup guide when you first start your
device, or go online later and create an account at http://www.google.com/accounts .
To remove a Google account
1Find and tap Settings > Users.
2Tap to select which user you want to remove.
3Tap Remove user, then tap delete.
If you remove your Google account, any security features that are linked to your Google
account will no longer be available.
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Device security
Ensuring your device is protected
Your device includes security options—strongly recommended in case of loss or
theft:
•Set a secure screen lock on your device using a PIN, password, or pattern to
prevent anyone from accessing or resetting your device.
•Add a Google account to prevent others from using your device if it gets stolen or
wiped.
•Activate the Android Device Manager web service. Using this service, you can
remotely locate, lock, or clear a lost device.
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, or pattern, or enter your Google™ account information. Below are
examples of protection features and their required credentials:
Factory data reset
protection You must unlock your screen before you are allowed to perform
a Factory Data Reset.
Android™ Device
Manager If you remotely reset your device using this service, you must
enter the username and password for a Google account. The
device must be connected to the internet before the setup
process can be completed. Otherwise, you will not be able to use
your device after the reset.
Xperia™
Companion
software repair
You must enter your Google account username and password
when you start the device after the repair is complete.
For Android Device Manager, it is necessary to enter information from a Google account.
This can be any Google account that you have set up on the device as an owner. If you
cannot provide the relevant account information during a setup process, you won't be able
to use the device at all.
Screen lock
Fingerprint functionality is not available in the U.S. market.
There are several screen lock options available. The security level of each lock type
is listed below in order of weakest to strongest:
•Swipe – no protection, but you have quick access to the Homescreen.
•Pattern – draw a simple pattern with your finger to unlock your device.
•PIN – enter a numeric PIN of at least four digits to unlock your device.
•Password – enter an alpha-numeric password to unlock your device.
•Fingerprint – place your registered finger on the power key to unlock your device.
It is very important that you remember your screen unlock pattern, PIN, or
password. If you forget this information, it may not be possible to restore
important data, such as contacts and messages. If you have set up a Microsoft®
Exchange ActiveSync® (EAS) account on your Xperia™ device, the EAS security
settings may limit the lockscreen type to only a PIN or password. This occurs when
your network administrator specifies a lockscreen type for all EAS accounts for
enterprise security reasons. Contact the network administrator of your company or
organization to check what network security policies are implemented for mobile
devices.
When you have a screen lock selected, tap beside Screen lock for additional settings.
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To change your screen lock type
1Find and tap Settings > Lock screen & security > Screen lock.
2Confirm your current screen lock, choose an option, and then follow the on-
screen instructions.
To create a screen lock pattern
1Find and tap Settings > Lock screen & security > Screen lock > Pattern.
2Draw your pattern, then tap CONTINUE.
3Re-draw your pattern, then tap CONFIRM.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To change the screen lock pattern
1Find and tap Settings > Lock screen & security > Screen lock.
2Draw your screen unlock pattern.
3Tap Pattern, and follow the on-screen instructions to create your pattern.
To create a screen lock PIN
1Find and tap Settings > Lock screen & security > Screen lock. If prompted,
confirm your current screen lock.
2Select PIN.
3Enter a numeric PIN, then tap CONTINUE.
4Re-enter and confirm your PIN, then tap OK.
To create a screen lock password
1Find and tap Settings > Lock screen & security > Screen lock. If prompted,
confirm your current screen lock.
2Select Password.
3Enter a password and tap CONTINUE > OK. Choose an option and follow the
instructions on your device.
To activate the Swipe unlock function
1Find and tap Settings > Lock screen & security > Screen lock. If prompted,
confirm your current screen lock and tap CONTINUE.
2Select Swipe, then tap YES, REMOVE.
Fingerprint unlock
Fingerprint functionality is not available in the U.S. market.
You can use your fingerprint to quickly unlock your device. To use this feature, you
need to register a fingerprint and enable this feature in the Fingerprint Manager
first.
The pattern, PIN, or password screen lock you set up serves as a backup unlock
method if you enable the Fingerprint unlock option. Selecting other screen lock
types will clear all fingerprint settings.
To Unlock the Device Using Your Fingerprint
•With the lockscreen active, place your finger on the power key so that the
device can scan your fingerprint and unlock the screen. Be sure to use a
finger that you have registered in Fingerprint Manager.
If you fail to unlock the screen using your fingerprint after five attempts, you can use your
backup pattern, PIN, or password instead.
Fingerprint Manager
Fingerprint functionality is not available in the US market.
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Fingerprint Manager registers fingerprint information that can be used as an
additional security method for unlocking your device or authenticating purchases.
You are allowed to register a maximum of 5 fingerprints on your device.
Before using the Fingerprint sensor, make sure the sensor is clean and without any visible
moisture.
To register a fingerprint for the first time
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Tap Continue, then confirm your pattern, PIN, or password.
3Tap NEXT and follow the on-screen instructions to complete fingerprint
registration.
When registering a fingerprint for the first time, you are also prompted to set up a pattern,
PIN, or password as a security backup if you have not already done so.
The fingerprint sensor is on the power key and not on the screen of your device. Before
using the fingerprint sensor, be sure the sensor is clean and without any visible moisture.
To register additional fingerprints
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Confirm your pattern, PIN, or password.
3Tap , then follow the on-screen instructions.
To delete a registered fingerprint
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Confirm your pattern, PIN, or password.
3Tap the registered fingerprint, then tap DELETE > DELETE.
To rename a registered fingerprint
1Find and tap Settings > Lock screen & security > Fingerprint Manager.
2Select a registered fingerprint in the list and then enter a name.
3Tap OK.
Unlocking your device automatically
The Smart Lock feature lets you set your device to unlock automatically in certain
situations, for example, when connected to a Bluetooth® device or when carrying it
with you. When Smart Lock is enabled you still need to unlock your device
manually after restarting, and after leaving the device inactive for 4 hours.
Choose from the following Smart Lock settings:
•On-body detection: Keep your device unlocked when carrying it with you.
•Trusted places: Keep your device unlocked when in a familiar, secure location,
such as your home.
•Trusted devices: Keep your device unlocked when a trusted Bluetooth or NFC
device is connected.
•Trusted face: Unlock your device by looking at it.
•Trusted voice: Use voice recognition to unlock your device from the lock screen or
while it's charging, and activate Google.
The Smart Lock feature is developed by Google, so its functionality may be changed or
updated over time. Furthermore, the feature may not be available in every market, country
or region.
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To Enable Smart Lock
1Set a pattern, PIN, or password as a screen lock if you have not already done
so.
2Find and tap Settings > Lock screen & security > Trust agents.
3Tap the Smart Lock (Google) slider to enable the function.
4Tap .
5Find and tap Smart Lock.
6Enter your pattern, PIN, or password. You need to enter these credentials to
change your Smart Lock settings.
7Select a Smart Lock type.
To set up or remove Trusted face
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap Trusted face > SET UP > NEXT. Follow the on-screen instructions, then
tap DONE.
3To remove a trusted face, tap Remove trusted face > REMOVE.
For enhanced accuracy, tap Trusted face > Improve face-matching.
To set up or remove Trusted voice
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap Trusted voice to enable the function. Follow the on-screen instructions.
3Tap the From the Google app slider to enable this function. Follow the on-
screen instructions to set up “OK Google” detection.
4Tap the Trusted voice slider to enable.
5To remove Trusted voice, tap the slider to disable.
Enable the Say "Ok Google" any time function to set up a Trusted voice.
Keeping Your Device Unlocked while You’re Carrying It
Using the On-body detection feature, you can keep your device unlocked while
you're carrying it in your hand or in a pocket or bag. The accelerometer in your
device keeps your device unlocked while it senses that it's being carried. The
device locks when the accelerometer detects that the device has been put down.
When you use the On-body detection feature, you need to be aware of the
following behaviors:
•Any time you put your device down and it senses that it's no longer being carried,
it locks automatically.
•The device can take up to one minute to lock.
•After you get into a car, bus, train, or other land vehicle, your device can take
between 5 and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or another non-land-based
vehicle), your device may not lock automatically, so be sure to lock it manually if
needed.
•When you pick up your device again or get out of the vehicle, just unlock it once
and your device then stays unlocked for as long as you have it on you.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is
less secure than a pattern, PIN, or password.
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To enable or disable On-body detection
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap On-body detection.
3Tap the slider to enable or disable the function, then tap CONTINUE.
To use Smart lock, you must set a pattern, PIN, or password screen lock.
Connecting to trusted devices
If you have a device that you connect to regularly using Bluetooth or NFC, for
example a home entertainment system or fitness tracker, you can add it as a
trusted device and bypass the lock screen to save time. This feature is suitable if
you're normally in a secure place when you use this device. In some cases, you
may need to unlock your device manually before a trusted device can be
connected.
It is not recommended to add devices that are constantly connected to your device as
trusted devices, for example, Bluetooth keyboards or mice.
As soon as a trusted device is switched o or moves out of range, your screen locks and
you need your PIN, pattern, or password to unlock it.
To add or remove a trusted Bluetooth device
1Make sure your device is paired and connected to the Bluetooth device that
you want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
3Tap Trusted devices > ADD TRUSTED DEVICE > Bluetooth.
4Tap a device name to select it from the list of connected and paired devices,
then tap YES, ADD.
5To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE.
To add or remove a trusted NFC device
1Make sure your device is paired and connected to the Bluetooth device that
you want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
3Tap Trusted devices > ADD TRUSTED DEVICE > NFC.
4Follow the on-screen instructions.
5To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE.
Making sure you're secure when using trusted devices
Dierent Bluetooth devices support dierent Bluetooth standards and security
capabilities. It is possible that another user could try to keep your Xperia™ device
unlocked by imitating your Bluetooth connection.
You will get a notification if your Xperia™ device cannot determine whether you
are using a secure connection. You may need to unlock your device manually
before the trusted device can keep it unlocked.
Bluetooth connectivity range varies with the model of your device, the Bluetooth device,
your environment, and other factors. Depending on these factors, Bluetooth connections
can work over distances of up to 100 meters.
Connecting to trusted places
When the trusted places feature is enabled, the lock screen security on your
Xperia™ device is disabled when you are in a designated trusted location. For this
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feature to work, you must have an internet connection and allow your device to
use your current location.
To set up trusted places, make sure that high accuracy location mode or battery-
saving location mode is enabled on your device before you add home or custom
locations.
The dimensions of a trusted location are estimated and may extend beyond the physical
walls of your home or other areas that you have added as a trusted location. This feature
can keep your device unlocked within a radius of up to 80 meters. Be aware that location
signals can be replicated or manipulated. Someone with access to specialized equipment
could unlock your device.
To add your home location
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap Trusted places > Home.
3To enter the desired location type the address in the search bar. Your device
searches for the entered location.
To edit your home location
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap Trusted places.
3Select your home location.
4Tap Edit.
5In the search bar, enter the location that you want to use as your home
location. Tap UPDATE.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To remove your home location
1Find and tap Settings > Lock screen & security > Smart Lock. Confirm your
pattern, PIN, or password.
2Tap Trusted places > Home.
3Tap Edit > .
Using Custom Locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
To add a custom place
1Find and tap Settings > Lock screen & security > Smart Lock. Enter your
pattern, PIN, or password.
2Tap Trusted places > Add trusted place.
3To use your current location as a custom place, tap Select this location. To
search for another location tap and type the address.
4To fine-tune the location, tap the arrow and drag the location pin to the
desired location. Tap Select this location.
To edit a custom place
1Find and tap Settings > Lock screen & security > Smart Lock. Enter your
patter, PIN, or password.
2Tap Trusted places.
3Select the place that you want to edit.
4Tap Edit address.
5To search for another location, tap and type the address.
6To fine-tune the location, tap the arrow and drag the location pin to the
desired location. Tap Select this location.
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To remove a custom place
1Find and tap Settings > Lock screen & security > Smart Lock. Enter your
pattern, PIN, or password.
2Tap Trusted places
3Select the place that you want to remove.
4Tap Delete.
SIM Card Protection
You can lock and unlock each SIM card that you use in your device with a PIN
(Personal Identification Number). When a SIM card is locked, the subscription
linked to the card is protected against misuse, meaning you have to enter a PIN
every time you start your device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You
then need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN
and PUK are supplied by your service provider.
To set up a SIM card lock
1Find and tap Settings > Lock screen & security > Set up SIM card lock.
2Tap the slider beside Lock SIM card to enable.
3Enter the SIM card PIN and tap OK. The SIM card lock is now active and you
will be prompted to enter your PIN every time you restart your device.
To change the SIM card PIN
1Find and tap Settings > Lock screen & security > Set up SIM card lock.
2Tap Change SIM PIN.
3Enter the old SIM card PIN and tap OK.
4Enter the new SIM card PIN and tap OK.
5Re-type the new SIM card PIN and tap OK.
To Unlock a Blocked SIM Card Using the PUK Code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network
operator to get a new SIM card.
Finding the Identification Number of Your Device
Your device has a unique identification number. This number is referred to as the
IMEI (International Mobile Equipment Identity). You should keep a copy of this
number. You may require it, for example, when you access the Xperia™ Care
support service to register your device. Also, if your device is stolen, some network
providers can use this number to stop the device from accessing the network in
your country or region.
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To view your IMEI number on the label strip
1Open the cover for the nano SIM/Memory card slot.
2Remove the SIM/Memory Card tray.
3Drag the strip outward using your fingernail. The IMEI number is displayed
on the strip.
You can also view the IMEI number by opening the phone dialer and entering *#06#.
To view your IMEI number via the device settings
•Find and tap Settings > About phone > Status > IMEI information.
Finding a lost device using Android Device Manager
Google oers a location and security web service called Android Device Manager. If
you lose your device, you can use Android Device Manager to:
•Find and show where your device is located.
•Ring or lock your device, erase everything on it, or add a phone number to the lock
screen.
For additional information about Android Device Manager, go to
https://www.support.google.com/ .
Android Device Manager does not work if your device is turned o or does not have an
internet connection. The Android Device Manager service may not be available in all
countries or regions.
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To activate Android Device Manager
1If you are sharing a device with multiple users, make sure that you are
logged in as the owner.
2Make sure that you have an active data connection and that location services
are enabled.
3Find and tap Settings > Google > Security > Find my device.
4Tap the sliders beside Remotely locate this device and Allow remote lock
and erase to enable both functions.
5If prompted, agree to the Terms and Conditions by tapping Activate this
device administrator.
6To verify that Android Device Manager can locate your device after you
activate the service, go to
http://www.android.com/devicemanager and
sign in using your Google account.
You can also activate Android Device Manager from Lock screen & security under Device
administrators.
Using Location Services
Location services allow applications such as Maps and the camera to use
information from your cellphone or Wi-Fi network as well as Global Positioning
System (GPS) information to determine your approximate location. If you're not
within a clear line of sight of GPS satellites, your device can determine your
location using the Wi-Fi function. And if you're not within range of a network, your
device can determine your location using your cellphone network.
In order to use your device to find out where you are, you need to enable location
services.
You may incur data connection charges when you connect to the internet from your device.
To enable or disable location services
•Find and tap Settings > Google > Location. Tap the slider to enable or
disable location services.
Improving GPS accuracy
The first time you use the GPS function in your device, it can take a few minutes for
your location to be found. To help the search, make sure you have a clear view of
the sky. Stand still and don't cover the GPS antenna (the highlighted area in the
image). GPS signals can pass through clouds and plastic, but not through most
solid objects such as buildings and mountains. If your location isn't found after a
few minutes, move to another location.
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This is an internet version of this publication. © Print only for private use.

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This is an internet version of this publication. © Print only for private use.