SpectraLink SpectraLink 1725-36122-001 User manual

March 2012 Edition
1725-36122-001
Version N
SpectraLink®6300 MCU
Installation
SpectraLink 6000 System

SpectraLink 6300 MCU: Facility Preparation
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Patent Information
The accompanying product is protected by one
or more US and foreign patents and/or pending
patent applications held by Polycom, Inc.
Copyright Notice
© 1998 to 2012, Polycom, Inc. All rights
reserved. POLYCOM®, the Polycom "Triangles"
logo and the names and marks associated with
Polycom's products are trademarks and/or
service marks of Polycom, Inc. and are
registered and/or common law marks in the
United States and various other countries. All
other trademarks are property of their
respective owners. No portion hereof may be
reproduced or transmitted in any form or by
any means, for any purpose other than the
recipient's personal use, without the express
written permission of Polycom.
All rights reserved under the International and
pan-American copyright Conventions.
No part of this manual, or the software
described herein, may be reproduced or
transmitted in any form or by any means, or
translated into another language or format, in
whole or in part, without the express written
permission of Polycom, Inc.
Do not remove (or allow any third party to
remove) any product identification, copyright or
other notices.
Every effort has been made to ensure that the
information in this document is accurate.
Polycom, Inc. is not responsible for printing or
clerical errors. Information in this document is
subject to change without notice and does not
represent a commitment on the part of Polycom,
Inc.
Notice
Polycom, Inc. has prepared this document for
use by Polycom personnel and customers. The
drawings and specifications contained herein
are the property of Polycom and shall be neither
reproduced in whole or in part without the prior
written approval of Polycom, nor be implied to
grant any license to make, use, or sell equipment
manufactured in accordance herewith.
Polycom reserves the right to make changes in
specifications and other information contained
in this document without prior notice, and the
reader should in all cases consult Polycom to
determine whether any such changes have been
made.
NO REPRESENTATION OR OTHER
AFFIRMATION OF FACT CONTAINED IN
THIS DOCUMENT INCLUDING BUT NOT
LIMITED TO STATEMENTS REGARDING
CAPACITY, RESPONSE-TIME
PERFORMANCE, SUITABILITY FOR USE, OR
PERFORMANCE OF PRODUCTS DESCRIBED
HEREIN SHALL BE DEEMED TO BE A
WARRANTY BY POLYCOM FOR ANY
PURPOSE, OR GIVE RISE TO ANY LIABILITY
OF POLYCOM WHATSOEVER.
Contact Information
Please contact your Polycom Authorized
Reseller for assistance.
Polycom, Inc.
4750 Willow Road,
Pleasanton, CA 94588
http://www.polycom.com

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About This Guide
This document explains installation and operation of Polycom’s
SpectraLink 6300 MCU and Base Stations. The installation process
connects the SpectraLink 6000 System to the facility’s telephone
system, and activates the SpectraLink 6000 Wireless Telephones.
Polycom Model Numbers
This document covers the following registered model numbers:
JPI300, MCS300, RCC400, RCO400, RCU100, RCU200, RCU201
Related Documents
SpectraLink 6300 MCU: Facility Preparation (1725-36121-001)
SpectraLink 6300 MCU: Maintenance and Diagnostics (1725-36123-001)
SpectraLink 6300 MCU: OAI Installation and Configuration
(1725-36124-001)
SpectraLink 6300 MCU: Operator’s Console (1725-36125-001)
SpectraLink 6300 MCU: T1 Remote Module Installation (1725-36126-001)
Installing the Outdoor Base Station (1725-36127-001)
Available at
http://www.polycom.com/support/voice/proprietary_wireless/ind
ex.html
LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number
corresponding to the type of PBX)
Available at
http://www.polycom.com/support/voice/wi-
fi/pbx_integration.html

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Customer Support
Polycom wants you to have a successful installation. If you have
questions please contact the Customer Support Hotline at
1-888-POLYCOM (1-888-765-9266).
The hotline is open Monday through Friday, 6 a.m. to 6 p.m.
Mountain time.
For Technical Support: [e-mail]
For Knowledge Base:
http://www.polycom.com/usa/en/support/voice/voice.html
For Return Material Authorization: [email protected]
Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
Label This typeface indicates a key, label, or button on SpectraLink
hardware.

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Contents
0About This Guide.....................................................................3
Polycom Model Numbers..................................................................3
Related Documents.............................................................................3
Customer Support...............................................................................4
Icons and Conventions.......................................................................4
1Installation Overview...............................................................9
Installation Steps and Responsibilities...........................................10
2SpectraLink 6000 System Description......................................11
3SpectraLink 6000 System Components....................................13
The Master Control Unit ..................................................................13
Base Stations ......................................................................................16
SpectraLink 6000 Wireless Telephones..........................................17
Operator’s Console ...........................................................................18
SpectraLink OAI Gateway...............................................................18
4Site Preparation ....................................................................19
Required Materials Provided by Customer ..................................20
Prepare Location for Shelves...........................................................22
Prepare Power for Shelves...............................................................26
Run Cables to Base Station Locations ............................................26
Terminate Cables at Base Station Locations..................................28
Prepare Demarc Blocks ....................................................................29

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Install Demarc Blocks .......................................................................32
Program Telephone System.............................................................32
Connect Cables from Base Stations and Phone Lines to
Demarc Blocks ...................................................................................33
5System Installation.................................................................39
Facility Analysis ................................................................................39
Check Components...........................................................................39
Install Shelves ....................................................................................41
Install Intershelf Junction Panel ......................................................42
Connect Power to Shelves................................................................42
Install Cards.......................................................................................44
Connect the Intershelf Junction Panel............................................47
Connect Demarc Block RJ-21Cables to Interface Module ..........48
6Install Base Stations...............................................................49
Mount Base Stations on Dropped Tile Ceilings............................49
Mount Base Stations on Finished Ceilings ....................................50
Install Outdoor Base Stations ..........................................................51
Power Up and Check Diagnostics ..................................................52
7System Initialization...............................................................53
8Test System ...........................................................................55
Voice-test each Base Station.............................................................55
Run Listen Verify Diagnostic ..........................................................56
9Site Certification ....................................................................57
10 Installation Forms ..................................................................59
Site Preparation Checklist................................................................59

Contents
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Base Station Location Worksheet....................................................61
Extension Assignments Worksheet................................................62
Customer Acceptance Form ............................................................63
11 Safety Notices .......................................................................65
12 Index....................................................................................67

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Installation Overview
Installation has three phases. In most cases, a separate person is
responsible for each phase.
1. Site preparation and wire installation: Usually done by a wire
technician or contractor, with the assistance of a customer
representative such as a project manager. Please refer to the
SpectraLink 6300 MCU: Facility Preparation manual for more
information.
2. Installing the SpectraLink system: Done by Polycom or one of our
certified distributors.
3. Programming the customer’s telephone system to work with the
SpectraLink system: Usually done by the customer’s system
administrator or technician. Please refer to the LinkPlus Interface
Guide for instructions on programming the telephone system at
the local site.
Because these major steps require some parallel activities, it is
important to coordinate the activities among the persons
involved.The following table lists the installation steps and the person
typically responsible for each step.
1

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Installation Steps and Responsibilities

Task
Description
Wire
Contractor or
Electrician
Field Service
Engineer
Customer
Project Mgr/
Sys Admin
Site Preparation
Required materials provided by customer 
Prepare location and arrangement of
shelves 
Prepare –48V power for shelves 
Run cables to Base Stations 
Terminate cables at Base Stations 
Prepare and install demarc blocks 
Program Telephone System ports 
Connect cables from Base Stations and
phone lines to demarc blocks 
Wire demarc blocks for Interface Modules 
Install Shelves and Interface Modules
Survey site and check components 
Install shelves 
Install junction panel 
Connect power to shelves 
Install cards in shelves 
Connect junction panel 
Connect demarc blocks to Interface
Modules 
Install Base Stations
Install Base Stations in ceilings 
Install Outdoor Base Stations 
Check system diagnostics 
Initialize System 
Program handset features 
Test System and Certify Site


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SpectraLink 6000 System
Description
This section generally explains the installation and site requirements
of the SpectraLink 6000 System. The SpectraLink 6000 System is a
wireless communication system that allows hand-held SpectraLink
6000 Wireless Telephones to communicate using the existing
telephone system.
The SpectraLink 6000 System’s advanced micro-cellular architecture
utilizes Base Stations, or cells, located throughout the facility to
accommodate on-premise roaming. As a handset user moves within
the coverage area, the call is seamlessly passed between cells. The
SpectraLink 6300 MCU supports up to 3,200 users and millions of
square feet of coverage, resulting in a scalable enterprise-wide
wireless voice solution.
For simplicity, this manual refers to the existing wired phone
system, whether an on-premises PBX or Telco-provided Centrex
system, as the “telephone system.”
The SpectraLink 6000 System uses a micro-cellular design consisting
of three primary components: the Master Control Unit (MCU), Base
Stations, and Wireless Telephones (handsets). The following diagram
shows an overview of the system.
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SpectraLink 6000 System

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SpectraLink 6000 System
Components
The Master Control Unit
The Master Control Unit is the processing center for calls to and from
the SpectraLink 6000 System. It consists of at least one primary shelf
(MCS300) and may have up to 19 expansion shelves. Residing
adjacent to the telephone switching equipment, the MCU operates as
a standalone, external system while maintaining full PBX
functionality for handset users.
The MCU connects to the telephone system in two ways. The MCU
can either interface with analog ports of the host telephone system or,
in many cases, connect directly to the telephone system (PBX or
key/hybrid system) via a digital interface. A digital interface provides
the advantage that all switch features, such as call party name display
and multiple line appearances, are preserved for the end user.
The MCU provides connectivity from the telephone switch to the
wireless system components. Telephony ports for each handset are
commissioned from the telephone switch. Base Stations, which
provide the wireless link to the handsets, are wired directly to the
MCU.
The SpectraLink 6000 System topology
Components in the SpectraLink 6000 System are designed in a star
topology. At the center is the SpectraLink 6300 MCU. The primary
shelf contains the system controller, which manages the call
processing for the wireless network. Additional expansion shelf
controllers manage intra-shelf calling and work with the system
controller to pass calls within the wireless network and to the
telephony switch. All shelves provide universal slots for up to ten
Interface Modules. Interface Modules connect Base Stations and
3

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handsets to the system. Up to 20 shelves can be connected together to
maximize the system capacity.
The following diagram illustrates a sample star topology for the
SpectraLink 6000 System.
SpectraLink 6300 MCU - Star Topology

SpectraLink 6000 Wireless Telephone Components
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Shelf
Shelves are designed for 19” rack or wall mounting. Each shelf has 12
universal card slots. The first two slots are reserved for controller
cards, the remaining ten slots are for Interface Modules. Wiring to
each card is on the front panel. Power is -48V DC through the back or
side panel.
System Controller (CSC or CSO301, 306, and 320)
Each system requires one system controller card, which occupies two
slots (slots 1 and 2) in the main shelf. The system controller supports
call routing within the entire system and to external ports. Each
model number of System Controller (301, 306, and 320) supports a
different number of expansion shelves. The CSO model System
Controller supports Open Application Interface (OAI) enabled
expansion shelves.
Two RS-232 serial ports are provided on the system controller. Serial
ports can be used for multiple purposes, including local
administration, remote administration and diagnostics (via modem),
OAI applications and call detail recording. One standard 10-base T
Ethernet port is also provided (for future use).
Expansion Shelf (CSC300, CSO300)
An Expansion Shelf Controller (CSC300) resides in slot 2 of each
expansion shelf. The Expansion Shelf Controller manages intra-shelf
traffic and communicates with the system controller. The CSO300
Expansion Shelf Controller supports an OAI enabled expansion shelf.
Part Numbers with a CSO prefix have the same functionality and
capacity as the corresponding CSC Part Numbers and also support
the Open Application Interface(OAI)
Interface Modules (CPA, CPU, CPM, CPP, CPF316)
Telephone line and Base Station connections are made to the Interface
Module. Each card provides 16 line (handset) interfaces and 6 Base
Station interfaces. Interface Modules are installed in slots 3 through 12
on a shelf. Interface Modules include: Analog (CPA316), Universal
(CPU316), Mitel interface (CPM316), four-wire digital (CPF316), and
Panasonic (CPP316). The Interface Module type is defined via the

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Operator’s Console and software when the card is installed. Interface
Modules of different interface types can be mixed within a shelf.
Interface Modules are “hot swappable”; they can be removed and
replaced without affecting service on the rest of the system.
Intershelf Junction Panel (JPI300)
The Intershelf Junction Panel (JPI300) connects Expansion Shelf
Controllers on expansion shelves to the system controller, creating a
completed communication channel between network elements. The
Intershelf Junction Panel physically connects the network, converting
RJ-21 connections from the System Controller to the RJ-45 connection
on the Shelf Controller.
Base Stations
Radio Base Stations,or cells, provide the communication channel
between the MCU and the handsets. The Base Station and handset use
digital spread spectrum radio transmission in the 902-928 MHz
frequency band.
Each Base Station supports multiple users and covers a transmission
area in excess of 50,000 square feet. The signal propagation is
dependent on transmission obstructions within the building. A call is
passed from one Base Station to another as the user walks throughout
the coverage area. The SpectraLink 6000 System is designed to
provide seamless coverage, enabling real-time hand-off of active calls.
Base Station

SpectraLink 6000 Wireless Telephone Components
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ccSpectraLink 6000 System
The ccSpectraLink 6000 System (WTS) is designed to meet the high
simultaneous call capacity and advanced level of telephone feature
integration of the call center environment. The ccSpectraLink 6000
System uses a special High Density Base Station which can be
installed with minimal spacing (as little as 20 feet between Base
Stations.)
SpectraLink 6000 Wireless Telephones
The SpectraLink 6000 Wireless Telephone is a durable wireless
telephone that operates with all the functionality of a wired desk
phone. Weighing only six ounces and ergonomically designed, the
handset is comfortable and easy to use. The monolithic design of the
handset, with no moving parts, will withstand a physically
demanding work environment. The handset’s alphanumeric display
supports messaging from either the telephone switching equipment
or an external data application. The handset provides up to four
hours of talk time and 80 hours of standby between battery recharges.
When the SpectraLink 6000 System is connected to the telephone
system using analog ports, the handset will provide many of the
calling features of a desk phone, including transfer, conference
calling, and hold. When the system is digitally interfaced to the phone
system, the handset will also support the advanced features of the
host telephone system such as calling party name display and
multiple line appearances.

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SpectraLink 6020 Wireless Telephone
Each handset requires a line appearance (port) from the telephone
system. Typically the handset extension number corresponds with the
user’s internal telephone extension number. On most switching
systems the user’s desk phone and the handset port can be bridged so
that incoming calls ring both phones simultaneously.
Operator’s Console
The system uses a proprietary software program for administration
and maintenance. The software is loaded to the Operator’s Console,
an IBM-compatible personal computer, located close to the
SpectraLink 6300 MCU. The PC is used to register each handset and
Base Station, enter user information, monitor system operations, and
initiate remote diagnostics.
SpectraLink OAI Gateway
The SpectraLink OAI Gateway and application server are optional
components which enable third-party applications (such as nurse call
systems) to communicate with SpectraLink Wireless Telephones.

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Site Preparation
The following steps must be completed before installing the system
hardware. If the steps are not already completed refer to each
individual section for details.
MCU location prepared. Typically the MCU is installed in the
telephone equipment room. This location must have sufficient
backboard space or rack space, and -48 volt power available.
The correct number of cross-connect blocks (or equivalent) are
installed and connected to a 25-pair Telco wire terminated with an
RJ-21 male connector at the MCU location. The number of blocks
required depends on the number and type of Interface Modules
installed. Refer to Chapter 4, section
Prepare Demarc Blocks for
more information.
A two-pair cable to each Base Station as designated on the
building floor plans.
The Base Station wiring is terminated with RJ-45 crimp-on plugs
at the designated Base Station locations. Refer to Chapter 4,
section
Terminate Cables at Base Station Locations for more
information.
The Base Station wire is terminated at the appropriate cross-
connect demarc blocks. Refer to Chapter 4, section
Connect Cables
from Base Stations and Phone Lines to Demarc Blocks
.
The analog or digital phone extensions from the phone system are
terminated at the appropriate cross-connect demarc block and the
block is labeled. Refer to Chapter 4, section
Connect Cables from
Base Stations and Phone Lines to Demarc Blocks
.
A dedicated dial line is available with an RJ-11 jack for the
diagnostic modem.
An IBM-compatible PC is available to serve as the Operator’s
Console for system administration.
A system administrator is designated for the SpectraLink system.
This person should be present for the installation. The Polycom
field service engineer will provide system training to the system
administrator on the day following the installation.
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Required Materials Provided by Customer
Required hardware
Rack The shelves are designed to fit into a 19” mounting rack.
Each shelf measures 15” high x 19” wide x 9” deep, and weighs
approximately 35 pounds fully loaded.
Backboard Space As an alternative to rack mounting, the shelves
can be wall mounted to 3/4” plywood securely screwed to a wall.
Screws Required to mount the shelves to the wall, or to secure it
in the rack. For wall mount, six #10 5/8” panhead wood screws
(or similar device) are required. For rack mount, screws required
are determined by the rack requirements; typically 10-32 or 1/4-
20. For multi-shelf systems, four 1.75” #8 panhead wood screws
are required to secure the Intershelf Junction Panel to the
backboard, along with standoffs at least 1.5” long with 1/4” inside
diameter.
Power and Conduit -48V Power Source and conduit for connection,
either 1/2” BX metallic or NMX conduit. Three #8 insulated rings
for use with #14 AWG wire are required for each MCS300 to be
installed.
25-Pair Cables RJ-21 male at MCU end, required to connect the
shelves to the cross-connect blocks.
Cross-Connect Blocks Required to connect the PBX ports and the
Base Stations to the MCU.
Ladder Polycom installation crew will require a ladder to reach
the Base Station locations. Ensure that a ladder of adequate height
is available for the crew’s exclusive use upon arrival.