SpectraLink Spectralink 7710 User manual

Spectralink 7710, Spectralink 7720, Spectralink 7740
User Guide
14184663 version 8.0, K013
September, 2013

Copyright Notice
© 2013 Spectralink Corporation All rights reserved. SpectralinkTM, the Spectralink logo and the
names and marks associated with Spectralink's products are trademarks and/or service marks of
Spectralink Corporation and are common law marks in the United States and various other
countries. All other trademarks are property of their respective owners. No portion hereof may be
reproduced or transmitted in any form or by any means, for any purpose other than the recipient's
personal use, without the express written permission of Spectralink.
All rights reserved under the International and pan-American Copyright Conventions. No part of
this manual, or the software described herein, may be reproduced or transmitted in any form or by
any means, or translated into another language or format, in whole or in part, without the express
written permission of Spectralink Corporation.
Do not remove (or allow any third party to remove) any product identification, copyright or other
notices.
Notice
Spectralink Corporation has prepared this document for use by Spectralink personnel and
customers. The drawings and specifications contained herein are the property of Spectralink and
shall be neither reproduced in whole or in part without the prior written approval of Spectralink, nor
be implied to grant any license to make, use, or sell equipment manufactured in accordance
herewith.
Spectralink reserves the right to make changes in specifications and other information contained
in this document without prior notice, and the reader should in all cases consult Spectralink to
determine whether any such changes have been made.
NO REPRESENTATION OR OTHER AFFIRMATION OF FACT CONTAINED IN THIS
DOCUMENT INCLUDING BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY,
RESPONSE-TIME PERFORMANCE, SUITABILITY FOR USE, OR PERFORMANCE OF
PRODUCTS DESCRIBED HEREIN SHALL BE DEEMED TO BE A WARRANTY BY
SPECTRALINK FOR ANY PURPOSE, OR GIVE RISE TO ANY LIABILITY OF SPECTRALINK
WHATSOEVER.
Spectralink Corporation,
2550 55th Street,
Boulder CO 80301,
USA
Spectralink Europe ApS,
Langmarksvej 34,
8700 Horsens,
Denmark

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Contents
Getting Started
Handset Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charger Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Battery Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Changing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
About Your Handset
Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Navigating the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Basic Handset Options
Turning Handset On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjusting Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Locking Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Silent mode On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Answering Calls/Ending Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Incoming Call Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Speakerphone On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Microphone Mute On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Making Calls
Off Hook Dialling (Dial Directly) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
On Hook Dialling (Pre-Dial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dial from Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dial from Call List/Call Register . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Corporate Directory Calls (system dependant) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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Answering Calls
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Mute a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Reject a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
During Calls
Call Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Call Forward Unconditional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Turning Loudspeaker On/Off (Not available on 7710) . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Turning Microphone Mute On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using Shortcuts
Personal Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Predefined Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Menu
Description of Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
List of Menu Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Phone Book
Using the Alphanumeric Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Managing Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Call Register
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Delete Call Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Messages
Writing, Sending and Saving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

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Reading Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replying to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Deleting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Status
Status Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Settings
Ringing Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Alerting Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Vibrator (not available on 7710) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Silent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Auto Key Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Out of Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Bluetooth (only Spectralink 7740) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Advanced... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
General Information
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
International Regulatory and Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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Chapter 1: Getting Started
It is recommended that you read all information in this section before you use your handset.
Handset Information
Never use your handset:
•in the vicinity of electrical detonators
•in shielded rooms
•in areas where radio transmission is forbidden
Do not place a handset near:
•water, moisture or damp areas
•heat sources, direct sunlight or unventilated areas
•devices which generate strong magnetic fields
•areas where the handset can be covered, its ventilation impaired, liquid spilled on the unit or
objects inserted into the handset through any openings.
•areas with temperature extremes
Check for small metal objects in the handset earpiece/mouthpiece before using the handset.
Do not store or locate flammable liquids, gases, or explosive materials in the same compartment
or vicinity as the cordless handset, its parts or accessories.
WARNING: Excessive use of earphones and headphones can cause hearing loss.
Charger Information
Two types of chargers can be used for the handset. An ordinary charger and a USB charger. The
USB charger supports a PC phone book management program, provided for the system
administrator.
The following are the part numbers for charger and power supply unit for Spectralink 7710,
Spectralink 7720 and Spectralink 7740:
•Charger part number: 8464 2493
•Charger with USB connection part number: 8464 2494
•Spectralink 7000 Series Charger Rack part number: 0250 9400
•Power supply for charger part number: 8464 2601
•USB cable for USB charger part number: 8471 8504
•Power supply for Spectralink Charger Rack part number:
—EU version: 0250 9500

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—UK version: 0250 9501
—AU version 0250 9502
—US version: 0250 9503
Battery Information
The battery is connected to the handset from factory and must not be removed. To replace the
battery, please contact your local distributor.
The only battery that can be used for the Spectralink 7710, Spectralink 7720 and Spectralink 7740
is the following:
• Battery part number: 8474 3424.
Charging Battery
When charging battery for the first time, it is necessary to leave handset in charger for 14-16 hours
for the battery to be fully charged.
During normal operation, it takes approximately 6 hours to charge the handset from fully
discharged to its full capacity. Turning the backlight off reduces charging time with approximately
2 hours.
•Place handset in charger.
For correct charging, be sure the room temperature is between 0°C and 40°C. Do not place the
handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the
battery temperature is too high.
Note
The charger can only by used with this specific power supply unit.

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If the handset is turned off when placed in charger, nothing indicates the charging. There will be
no reaction on incoming calls.
If the handset is turned on when charging, the display shows the blue charging icon in the
status bar. The charging icon is replaced by the green fully charged icon , when the battery is
fully charged (when handset is removed from charger, the charging icon disappears). The handset
will not vibrate. Auto answer is inactive. The handset reacts normally for incoming calls.
The Spectralink 7720 and 7740 handset LEDs are red when charging and green when fully
charged.
It is necessary to recharge battery when the display shows the battery low icon , or if the
handset cannot be turned on.
Battery Capacity
The capacity of the battery depends on the use of backlight, Bluetooth and talk time.
Battery capacity in active mode:
•Spectralink 7710/7720:
—up to 23 hours active talking time
•Spectralink 7740:
—up to 22 hours active talking time
—up to 27 hours active talking time in economy mode
Battery capacity in standby mode:
•Spectralink 7710/7720:
—118 hours when display backlight is turned off.
•Spectralink 7740:
—90 hours when display backlight is turned off.
Battery capacity with Bluetooth turned ON and headset connected, in active
mode:
•Spectralink 7740:
—up to 11 hours active talking time
Battery capacity with Bluetooth turned ON and headset connected, in standby
mode:
•Spectralink 7740:
—50 hours

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Changing the Battery
The battery is connected to the handset from factory and must not be removed. To replace the
battery, please contact your local distributor.
Battery Disposal
Visit www.spectralink.com/battery-recycling for further guidance on battery recycling.

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Chapter 2: About Your Handset
Table 1 Handset Keys
A Left Softkey
On hook - the handset is in
standby mode. •Enters main menu.
•Confirms choices in menu.
•Turns handset off with a long (three second) key press.
Off hook - the handset is in
active mode. •Mutes microphone
B Right Softkey
On hook (idle) •Returns to previous menu.
Off hook (active) •Turns loudspeaker on. Not available on Spectralink 7710.
J
J
LED (Not available on 7710) Alarm Button (Not available on 7710)
Headset Connector
(Not available on 7710)
Volume Control
Display: Shows call information,
status icons and menu options
Tear Off Unit (7740 only)
Microphone
B
A
E
F
D
C
G

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Handset Display
The display is divided in three parts: Status bar, Display center and Softkey Text.
Information shown in Status bar:
•on hook (idle) - display shows user ID, personal settings and time. If bluetooth activated (only
7740), the bluetooth icon is visible. If wireless headset connected (only 7740) the headset icon
is visible.
•off hook - display shows user ID.
C Redirect
On hook (idle) •Exits menu.
Off hook (active) •Redirects calls.
D Four-Way Navigation Key
On hook (idle) •Navigates menu.
•Adjusts volumes in menu.
•Moves cursor.
•Shortcuts to phone book, call register and missed call.
Off hook (active) •Shortcut to phone book.
E On/off Hook
F Keypad Lock/Unlock
On hook (idle) •Locks/unlocks keypad (Menu + ).
GSilent mode on/off
On hook (idle) •Sets silent mode on/off (Menu + #)
Table 1 Handset Keys
Status Bar
Display Center
Softkey Text

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Information shown in Display center:
•on hook (idle) - display shows standby logo or call information when receiving an incoming call
•off hook - display shows a telephone icon. If a wireless headset is connected to the handset
(only 7740), the display shows a telephone icon if the audio is in the handset, and it shows a
headset icon if the audio is in the headset.
Information shown in Softkey text:
•on hook (idle) - display shows Menu and Shortcut
—Menu: gives access to the different functions of the handset.
—Shortcut: Personal shortcuts consist of functions you have chosen to add to a list of
shortcuts.
•off hook - display shows various terms according to the context of the specific function.
Status Icons
The following icons may appear in Status bar or Display center:
Table 2 Status Icons
Indicates that the handset will soon be out of range.
Indicates that the handset is out of range or that the system is busy (no speech channels
available.)
Indicates that the battery capacity is low.
Appears when you miss a call.
Appears when an external incoming call arrives.
Appears when an internal incoming call arrives.

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Appears when you make a call.
Appears the handset is off hook or a call is connected.
Appears when a message arrives.
Appears when the handset is placed in the charger.
Appears when the battery is fully charged.
Indicates that the keypad is locked.
Appears when all sounds are disabled.
Appears when the loudspeaker is turned on. Not available on 7710.
Appears when mic mute is turned on.
Appears when bluetooth is activated. The icon disappears when a wireless headset is
connected (only available on 7740).
Table 2 Status Icons

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Display Backlight
The backlight turns off when the handset is idle after a preset period of time delay, for example in
standby mode.
The display backlight automatically turns on when an incoming call or message arrives, or if a key
is pressed.
You can set the standby mode backlight to Dimmed or Off, and you can disable the backlight to
save power. For more information, see “Backlight”.
Navigating the Handset
The main part of the functions of the handset are grouped into different menus. In the following
sections you will find a description of how to navigate these menus. You navigate the handset
using two softkeys and a four-way navigation key. The figure below illustrates the connection
between these keys and the text shown in display.
Appears when a wireless headset is connected.
Appears when auto answer is turned on.
Appears when a voice mail message arrives.
Appears when there is an unread message in the inbox.
Appears when you can call back to the person who has sent you a message.
Table 2 Status Icons

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The handset also offers both personal and predefined shortcuts to selected functions in the menu.
In the end of this chapter, you will find a section describing how to use these shortcuts.
Four-Way Navigation Key
Use the key to move around in
menus. The four lines on the key
illustrate the directions you move
when pressing the key.
Right Softkey
Pressing right softkey
activates right softkey
text.
Use right softkey to enter
list of personal shortcuts.
When in menu, use the
key to return to previous
menu.
Left Softkey
Pressing left softkey
activates left softkey text.
Use left softkey to enter
main menu. When in
menu, use the key to
confirm your choices.

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Entering Main Menu
•To enter main menu press left softkey to activate Menu.
Scrolling in Menus
•When in menu, press top or bottom of navigation key to scroll up and down in menu.
Confirming Choices
•When in the relevant menu, press left softkey to confirm your choices. Various terms are being
used in the softkey text according to the context of the specific function.
Navigating Cursor
•When in the relevant menu, press left or right side of navigation key to move cursor from side
to side. This is especially relevant when you are writing/editing words or entering/editing
numbers and want to delete a letter or digit.
•To delete, simply place cursor behind letter or digit and press right softkey to activate Delete.
Adjusting Volumes
•When in the relevant menu, press left or right side of navigation key to adjust ringing and
alerting volumes.
•Press left side to turn volume down, or press right side to turn volume up.
Returning to Previous Menu
•When in menu, press right softkey to activate Back or Exit. You now return to previous menu.
Leaving Menus
•To leave menu, press the Rkey. This key will exit menu at once.

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Chapter 3: Basic Handset Options
Turning Handset On/Off
To turn handset on:
Press left softkey to turn on handset.
To turn handset off:
1Press left softkey until the question ‘Turn off?’ appears in display.
2Press Yes to confirm.
Adjusting Speaker Volume
Adjusting speaker volume can only be done when handset is off hook. The handset will remember
the speaker volume until you make a new adjustment.
During a telephone conversion you can adjust the speaker volume at any time in relation to the
noise level of the surrounding environment.
Use key placed at the upper right side of handset for volume control.
To turn speaking volume up:
While off hook, press top of key to turn up volume.
To turn speaker volume down:
While off hook, press bottom of key to turn down volume.
Locking Keypad
Lock keypad to prevent keys from being accidentally pressed.
Note
When you turn handset off, all content of call register and settings of time and date are
deleted if the subscribed system does not resend the information to the handset.

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To lock/unlock keypad:
•Press Menu followed by to lock keypad.
•Press Unlock followed by to unlock keypad.
To answer a call when keypad is locked, press . When you end the call, the keypad
automatically locks.
Silent mode On/Off
•Press the Menubutton, followed by the #button to turn the handset silent mode on/off. In silent
mode the ringer will be muted and the vibrator activated.
Answering Calls/Ending Calls
•To answer or end a call, press .
Incoming Call Mute
•Press Silence to mute the incoming ringer signal.
Speakerphone On/Off
•While on a call, press Loud on to enable speakerphone.
•To disable speakerphone, press Loud off.
Not available on 7710.
Microphone Mute On/Off
•While on a call, press Mic mute to turn microphone mute on.
•Press Mic on to turn microphone mute off.
Voice Mail
•If you have a new voice mail message waiting, a blue envelope icon appears in the display.
The procedure for retrieving voice mail is system dependant. Contact your system
administrator for more information.

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Chapter 4: Making Calls
The handset must be subscribed and registered to make a call.
For internal calls, dial extension number. Contact your system administrator for a list of these
extension numbers.
For external calls, dial external code (or line pool code) to access an external line, then dial
external number. Contact your system administrator to confirm what external code or line pool
code to use.
Off Hook Dialling (Dial Directly)
1Press to make a call.
2Dial number.
3Press to terminate the call.
On Hook Dialling (Pre-Dial)
1Dial number.
2Press to make a call.
3Press to terminate the call.
Dial from Phone Book
The Find name function of the handset’s phone book makes it easy for you to find a contact.
1Press Menu to enter main menu.
2Scroll to Phone Book and press Select.
3Scroll to Find name and press Select.
4To find a name you can:
5Scroll until you reach the desired name. To scroll through the names quickly press the
navigation key continuously.
6Use quick search by pressing the first letter(s) (max. 5 letters) of the desired name.
7Press .
8If more than one number: scroll to the desired number and press .
9The display icon appears until call is connected.
10 Press again to terminate the call.

Spectralink 7710, 7720, 7740 User Guide
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September, 2013 18
Dial from Call List/Call Register
Call list/call register shows up to 40 of your latest incoming, outgoing and missed calls (system
dependent feature). When the call list/call register memory is full, the handset automatically
erases the oldest call when a new call is received in call list.
•Incoming calls are illustrated with green arrows
•Outgoing calls are illustrated with blue arrows
•Missed calls are illustrated with red arrows
Dial from call list:
1While on hook, press left side of navigation key to enter call list.
2Scroll to the desired name or number and press .
Dial from missed call list:
1While on hook, press right side of navigation key to enter missed call list.
2Scroll to the desired name or number and press .
Dial from call register:
3Press Menu to enter main menu.
4Scroll to Call register and press Select.
5Scroll to the desired list and press Select.
6Scroll to the desired name or number and press .
Redial
1Press Menu to enter main menu.
2Scroll to Call register and press Select.
Note
When the handset is turned off, all content in the call lists and call register is deleted if the
subscribed system does not resend the information.