SpectraLink NetLink 8020 Quick guide

NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol (SRP)
Configuration and Administration
Part Number: 72-1305-00
Issue A

SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The
drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in
whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make,
use, or sell equipment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information contained in this
document without prior notice, and the reader should in all cases consult SpectraLink to determine whether
any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the licensing of
SpectraLink software consist solely of those set forth in the written contracts between SpectraLink and its
customers. No representation or other affirmation of fact contained in this document including but not limited
to statements regarding capacity, response-time performance, suitability for use, or performance of products
described herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any liability of
SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential damages
whatsoever (including but not limited to lost profits) arising out of or related to this document, or the
information contained in it, even if SpectraLink has been advised, knew, or should have known of the
possibility of such damages.
Trademark Information
SpectraLink®
LinkPlus
Link
NetLink
SVP
Are trademarks and registered trademarks of SpectraLink Corporation.
The SpectraLink logo is a registered trademark in the United States of America and in other countries.
All other trademarks used herein are the property of their respective owners.
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330 or
800 676 5465
www.spectralink.com
Copyright © 2007 SpectraLink Corporation. All rights reserved
Information in this document is subject to change without notice and does not represent a commitment on the
part of SpectraLink Corporation. The software described in this document is furnished under a license and
may only be used pursuant to the terms of (1) SpectraLink's software license agreement available at
http://www.spectralink.com/softwareUpdates OR (2) the terms and conditions previously agreed to in writing
between the user and SpectraLink Corporation OR (3) the terms and conditions previously agreed to in writing
between the user and an authorized SpectraLink reseller (each, the “Agreement”). The software may be used
only in accordance with the terms of the Agreement. No part of this manual, or the software described herein,
may be reproduced or transmitted in any form or by any means, electronic or mechanical, including
photocopying and recording, for any purpose except for the sole intent to operate the product or without the
express written permission of SpectraLink Corporation.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
WARNING: Changes or modifications to this equipment not approved by SpectraLink
Corporation may cause this equipment to not comply with part 15 of the FCC rules and
void the user’s authority to operate this equipment.
WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing
to qualified service personnel.
IMPORTANT SAFETY INFORMATION
Follow these general precautions while installing telephone equipment:
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for
wet locations.
•Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
•Use caution when installing or modifying telephone lines
Please visit www.spectralink.com to view regulatory declarations.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Table of Contents
1. About This Document 5
1.1 SpectraLink Corporation Model Numbers 5
1.2 Related Documents 5
1.3 Contacting SpectraLink 5
1.4 Icons and Conventions 5
2. NetLink Wireless Telephone Overview 6
2.1 SpectraLink Voice Priority (SVP) and Quality of Service 6
2.2 NetLink Wireless Telephone Security 6
2.3 Quick Start Overview 7
2.4 NetLink Wireless Telephone Specifications 8
2.5 Handset Display 9
2.6 Startup Sequence 10
2.7 Handset Modes 11
3. NetLink Wireless Telephone Configuration 12
3.1 The Admin Menu 12
3.2 User-defined Preferences 21
4. Software License and Protocol Management 23
4.1 Requirements 23
4.2 Configuration Process 23
5. Testing the Handsets 25
6. Diagnostic Tools 26
6.1 Run Site Survey 26
6.2 Diagnostics Enabled 28
6.3 Syslog Mode 31
7. Certifying the Handsets 33
7.1 Conducting a Site Survey 33
8. Software Maintenance 34
9. Troubleshooting 35
9.1 Access Point Problems 35
9.2 Configuration Problems 35
9.3 Infrastructure Problems 36
9.4 Dial tone Problems 36
9.5 Handset Status Messages 37
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
1. About This Document
This document explains how to configure and maintain the NetLink 8000 Series
Wireless Telephones (handsets) when used with the NetLink Telephony Gateway.
1.1 SpectraLink Corporation Model Numbers
This document covers the following model numbers:
802X, 803X
1.2 Related Documents
NetLink Telephony Gateway : Installation, Configuration, and Administration
(72-0065-02)
NetLink SVP Server: Installation, Configuration, and Administration (72-0178-02)
NetLink 8000 Series Wireless Telephones Handset Administration Tool (72-1304-00)
NetLink 8000 Series Wireless Telephone and Accessories User Guide (72-1301-00)
Available at http://www.spectralink.com/resources/manuals.jsp.
LinkPlus Interface Guide (72-0171-xx where xx indicates a number corresponding to
the type of PBX)
Available at http://www.spectralink.com/consumer/interface_guides.jsp.
NetLink Wireless Telephone WLAN Compatibility List (72-9000-00)
Access Point Configuration Note (72-99xx-00 where xx indicates a number
corresponding to the type of access point.). Available at
http://www.spectralink.com/resources/wifi_compatibility.jsp.
Deploying NetLink Wireless Telephones: Best Practices paper. Available at
http://www.spectralink.com/resources/white_papers.jsp.
1.3 Contacting SpectraLink
SpectraLink wants you to have a successful installation. If you have questions please
contact the Customer Support Hotline at [phone]. The hotline is open
Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
1.4 Icons and Conventions
This manual uses the following icons and conventions.
Caution! Follow these instructions carefully to avoid danger.
Note these instructions carefully.
NORM This typeface indicates a key, label, or button on the NetLink Wireless
Telephone (handset).
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
2. NetLink Wireless Telephone Overview
NetLink 8000 Series Wireless Telephones are mobile handsets for workplace
telephone systems. The handset operates over an 802.11a/b/g wireless Ethernet
LAN providing users a wireless voice over IP (VoIP) extension. By seamlessly
integrating with the NetLink Telephony Gateway and the facility’s telephone system,
handset users are provided with high-quality mobile voice communications
throughout the workplace. The handset gives users the freedom to roam throughout
the workplace while providing all the features and functionality of a desk phone.
The handsets reside on the wireless LAN with other wireless devices using direct-
sequence spread spectrum (DSSS) radio technology. The handset radio transmits and
receives packets at up to 54Mb/s.
All SpectraLink products use the company’s LinkPlus integration technology to
connect with various digital switch platforms. Using LinkPlus technology, handsets
emulate digital telephone sets to deliver advanced capabilities such as multiple line
appearances and LCD display features. See the LinkPlus Interface Guide for your
PBX for information about mapping the PBX features to the handset.
2.1 SpectraLink Voice Priority (SVP) and Quality of Service
SVP is the SpectraLink quality of service (QoS) mechanism that is implemented in
the handset and an access point (AP) to enhance voice quality over the wireless
network. SVP gives preference to voice packets over data packets on the wireless
medium, increasing the probability that all voice packets are transmitted efficiently
and with minimum or no delay. SVP is fully compatible with the IEEE 802.11
standards.
The NetLink SVP Server is an Ethernet LAN device that works with the APs to
provide QoS on the wireless LAN. Voice packets to and from the handsets are
intercepted by the NetLink SVP Server and encapsulated for prioritization as they
are routed to and from an IP telephony server or gateway. See NetLink SVP Server:
Installation, Configuration, and Administration for detailed information about this
device.
When the system employs four or fewer NetLink Telephony Gateways without an
NetLink SVP Server, the NetLink Telephony Gateway(s) provide SVP’s QoS. In this
configuration, the handsets are limited to a maximum of 2Mb/s. If the 11Mb/s
transmission rate is desired, a NetLink SVP Server must be added to the system.
Note that if any 2Mb/s NetLink handsets are in use (PTB500’s) the NetLink 8000
Series Wireless Telephones will automatically limit speed to 2Mb/s to maintain
compatibility.
2.2 NetLink Wireless Telephone Security
NetLink Wireless Telephones support basic Wi-Fi Multimedia (WMM) as part of the
802.11e protocol. If the AP supports WMM, the handset automatically discovers and
uses it. WMM does not replace the NetLink SVP Server as described in the following
paragraph. WMM settings must be configured on the NetLink Telephony Gateway
and on the NetLink SVP Server.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
NetLink Wireless Telephones also support the 802.11i protocol including Wi-Fi
Protected Access (WPA and WPA2) pre-shared key (PSK). As vendors introduce
APs that are eligible to become Wi-Fi Certified for WPA-PSK and/or WPA2-PSK,
SpectraLink will determine their compatibility with the handsets and include them on
the NetLink Wireless Telephone WLAN Compatibility List .
The NetLink 8000 Series Wireless Telephones support Wired Equivalent Privacy
(WEP) as defined by the 802.11 specification. SpectraLink offers the product with
both 40-bit and 128-bit encryption.
The latest software versions are required to support the features described
in this document. See section 4 Software License and Protocol Management.
IP multicast addresses are used by the NetLink 8030 Wireless Telephone.
This requires that multicasting be enabled on the subnet used for the
NetLink Wireless Telephones, SVP Server, and Telephony Gateways.
Routers are typically configured with filters to prevent multicast traffic
from flowing outside of specific domains. The wireless LAN can be placed
on a separate virtual LAN (VLAN) or subnet to reduce the effects of
broadcast and multicast traffic from devices in other network segments.
2.3 Quick Start Overview
1. A wireless LAN must be properly configured and operational through the use of
802.11 wireless APs.
2. A NetLink Telephony Gateway must be available on the network and the
handset must be registered to it in order to load the appropriate software into the
handsets. Most installations choose to take advantage of the TFTP server that
accompanies the NetLink Telephony Gateway, making a separate TFTP server
unnecessary.
3. The NetLink Telephony Gateway or NetLink SVP Server, which controls the
QoS on the wireless LAN for the handsets, must be on the same subnet as the
handsets and have the proper versions of software.Download updates to the
NetLink SVP Server software (if the NetLink SVP Server is installed) per
NetLink SVP Server Installation, Configuration, and Administration section 6
Software Updates . Download updates to the NetLink Telephony Gateway
software per NetLink Telephony Gateway Installation, Configuration, and
Administration section 20 Software Maintenance .
4. Download the correct NetLink Wireless Telephone software per section 4.2
Configuration Process . Ensure the software is properly loaded on the NetLink
Telephony Gateway, or a separate TFTP server.
5. Configure your handset to ensure that it associates with the wireless LAN, has
the appropriate software and is registered to the appropriate NetLink Telephony
Gateway. See section 3 NetLink Wireless Telephone Configuration.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
2.4 NetLink Wireless Telephone Specifications
NetLink 8030 Wireless Telephone NetLink 8020 Wireless Telephone
(802.11b, 802.11g) 2.4–2.4835 GHzRadio mode
(selectable) (802.11a) 5.150–5.250 GHz
5.250–5.350 GHz
5.470–5.725 GHz
5.725–5.825 GHz
Transmission type Direct-sequence spread spectrum (DSSS)
Transmit data rate up to 54 Mb/s
Radio QoS SpectraLink Voice Priority (SVP), WMM
Wireless security Wired Equivalent Privacy (WEP), 40-bit and 128-bit; Cisco FSR; WPA-PSK,
WPA2-PSK
FCC certification Part 15.247
Voice encoding ADPCM (Proprietary)
Transmit power See Admin menu
Display Up to five lines of text plus two icon status rows and one row for softkey
labels.
8020 Dimensions 5.7" x 2.0" x 0.9"
(14.5 x 5.1 x 2.3 cm)
8030 Dimensions 5.4" x 2.0" x 0.9"
(13.7 x 5.1 x 2.3 cm)
8020 Weight* 3.9 oz. ( 110.6 g) with Standard Battery Pack
8030 Weight* 4.2 oz. (119.1 g) with Standard Battery Pack
Standard Battery Pack capacity 4 hours talk, 80 hours standby
Extended Battery Pack capacity 6 hours talk, 120 hours standby
Ultra-Extended Battery Pack capacity 8 hours talk, 160 hours standby
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
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2.5 Handset Display
Standby mode display Second set of softkeys
When more than four softkeys are available, arrows appear on either side of the
softkey labels as illustrated above. Use Nav◄and Nav►to display additional softkey
sets.
In active mode, the softkeys will be determined by the programming of the NetLink
Telephony Gateway. Pressing the FCN key will display each set of programmed
softkeys. Pressing it repeatedly will scroll through all four sets, or as many softkeys as
have been programmed.
Display information provided by the PBX when the handset is off-hook will be
passed directly to the handset main display. Certain characters may be used by the
PBX that are not implemented in the handset, such as definable and special
characters. See the LinkPlus Interface Guide for your PBX for information about
how the handset emulates the features of the PBX utilized at your site.
LINE display
Most, but not all, PBXs allow for more than one line appearance. The line
appearances are mapped to corresponding line icons across the top of the handset
display. Press the LINE key to display a list of available lines.
Indicators
Indicator Function
The signal-strength icon indicates the strength of the signal and can assist the user in
determining if the handset is moving out-of-range.
The voicemail icon is activated when a new voicemail message is received if the feature is
supported by the phone emulation.
The battery icon indicates the amount of charge remaining in the Battery Pack. When only
one level remains, the Battery Pack needs to be charged.
The speakerphone icon displays when the speakerphone is active.
1 ▪▪▪▪▪▪▪The line indicators are associated with telephone line status and access.
Up and down arrows are displayed when the menu has additional options above or below.
Left or right arrows are displayed during editing when the cursor may be moved left or right.
PBX ring icon. A regular telephone call is coming in.
The Push-to-talk (PTT) ring icon. A PTT call is coming in.

SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
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Indicator Function
The priority PTT ring icon. A call is coming in on the priority PTT channel. This call will override
any other.
Muted The muted indicator displays after the Mute softkey has been pressed. It indicates that the
microphone is not transmitting sound. Press the Mute softkey again to unmute the
microphone.
Locked Locked indicates that the keypad is locked to prevent accidental activation. Use the Unlk
softkey plus the #key to unlock it.
[No Service
message]
If warning tones are not disabled, an alarm will sound and a descriptive message displays
when the handset cannot receive or place calls. You may be outside of the covered area.
Walk back into the covered area. The in-service tone indicates service is reestablished.
The download icon indicates that the handset is downloading code. This icon only appears
while the handset is running the over-the-air downloader. It appears to the right of the Signal
Strength icon in the same location as the Voicemail icon.
2.6 Startup Sequence
The handset goes through an initialization sequence at startup. The line icons 1
through 9display and count down as the handset steps through this sequence. This
is usually very rapid. If there is difficulty at any step that prevents initialization from
continuing, an error message will display and the related icon(s) will stay on. Please
see the Handset Status Messages table at the back of this document for instructions
on how to handle error messages that occur during initialization.
Icon The icon(s) shown in bold turns off when:
123456789The handset has located and authenticated and associated with at least one AP,
and is proceeding to bring up higher-layer networking functions.
12345678The handsetis either configured for Static IP, or if configured for DHCP the DHCP discovery process
has started.
1234567If DHCP is configured, a DHCP response was received which contains a good
DNS server configuration.
123456Note: Only valid on non-SRP protocol. Indicates one of the following:
Static IP configuration, or
SVP Server address found in DHCP response, or
SVP Server address found via DNS lookup.
12345All networking functions are complete (notably, DHCP), and the handset is
proceeding with establishing the SRP link to the NetLink Telephony Gateway.
1234The SRP link is established, all network stack initialization is complete, proceeding
with application-specific initialization.
123The link between the handset and the NetLink Telephony Gateway is established.
(no icons)
EXT. XXX
Initialization is complete. The handsetis in standby mode ready to receive and place calls.

SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
2.7 Handset Modes
Standby Mode (on-hook)
In standby mode, the handset is waiting for an incoming call or for the user to place
an outgoing call. The extension number is shown on the display and there is no dial
tone. In this mode, the handset is conserving battery power and wireless LAN
bandwidth.
When an incoming call occurs, the handset enters a transitional state and will ring
until the call is answered by pressing the START key or the END key is pressed to
silence the ringing.
Active Mode (off-hook)
To place a call, press the START key. This transitions the handset to active off-hook
mode. There is a dial tone, the handset is in communication with the PBX, and the
display shows information as it is received from the PBX. The user may place a call
or press a softkey or the FCN or LINE key to access additional operations.
The handset is also in the active mode when an incoming call is answered.
When an incoming call occurs during an active call the handset will play the second
call ringing sound until the call is answered, the caller hangs up, or the call transfers
to voicemail. If END is pressed, the first call is terminated and the handset reverts to
a full ring.
The active modes utilize the most bandwidth and battery power. To conserve these
resources and allow the handset to receive new calls, return the handset to the
standby mode when a call is completed by pressing the END key.
Configuration Menu Mode
When user preferences are being configured in the Config menu, the handset is on
but is not active. It cannot receive calls while in the Config menu.
Push-to-talk (PTT) Mode
The NetLink 8030 Wireless Telephone utilizes channels for incoming and outgoing
radio communication. While PTT is active, the handset is in PTT mode. It can
receive regular phone calls in this mode. When a regular phone call is answered, the
handset enters active mode.
Messaging Mode
If text messaging functions have been programmed, as in a nurse call system, the
handset is able to receive text messages. While these messages are being accessed, the
handset is in messaging mode. Incoming calls will ring with the second call ringing
sound.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
3. NetLink Wireless Telephone Configuration
Prior to configuring a NetLink 8000 Series Wireless Telephone, it must be associated
with one and only one line on one of the NetLink Telephony Gateways. Then it
must be configured per the instructions in this section. The following instructions
assume that the handset has been properly associated with a line on a NetLink
Telephony Gateway. See NetLink Telephony Gateway : Installation, Configuration, and
Administration for additional information. While handsets are being associated, the
system will continue normal operation.
Use the Wireless Device Planning Worksheets filled out by the network or system
administrator to be sure you are correctly assigning telephone parameters.
The NetLink Handset Administration Tool is a software utility that enables rapid
configuration of handsets by utilizing the USB port on the Dual Charger. See the
Handset Administration Tool document for specific instructions. Please see your
service representative or contact SpectraLink customer service for more information
about this time-saving tool.
3.1 The Admin Menu
The Admin menu contains configuration options that are stored locally (on each
handset). Every handset is independently configured and if the default settings are
not desired, the Admin menu options must be set in each handset requiring different
settings.
Opening the Admin menu
1. With the handset powered off, press and hold the START key. While holding the
START key, press and release the END key.
2. When the Admin menu appears, release the START key.
If an admin password has been set, the display will require its entry before
opening the Admin menu. The default password is 123456. If no
password is set, the display will proceed directly into the Admin menu.
Navigation
The navigation keys just below the softkeys are used to navigate through and select
menu options. These are referred to as Nav▲, Nav▼, Nav◄, Nav►, and NavOK.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Toggle Options
Some menu options that have only two possibilities operate on a toggle basis. The
current setting is shown on the second row of the display, called the info line. Press
NavOK to toggle between the settings. For example, when Enable PTT is the menu
option, PTT Disabled will show on the info line. If you select Enable PTT, PTT
Enabled will show on the info line and the menu option will toggle to Disable PTT.
Data Entry and Editing
An asterisk (*) next to an option on the display indicates that it is selected. Use the
Nav keys and the softkeys to navigate and select desired options.
Enter numbers by pressing the buttons on the keypad. The blinking underscore
identifies the current cursor position. When entering alphanumeric strings, the
CAPS/caps softkey will appear and may be pressed to toggle the case. Enter letters
by repeatedly pressing the corresponding key until the desired letter displays on the
screen. Use the CAPS softkey to change the case as needed.
To edit during entry, delete the character to the left of the cursor by pressing the Del
softkey. To replace an entry, delete it by pressing the Clr softkey and then enter the
new data. To edit an existing entry, use Nav◄and Nav►to move the cursor
position, and then press the Del softkey to delete the character to the left. Insert new
data by pressing the buttons on the keypad.
Alphanumeric entries:
Key caps CAPS
111
22 a b c 2 A B C
33 d e f 3 D E F
44 g h I 4 G H I
55 j k l 5 J K L
66 m n o 6 M N O
77 p q r s 7 P Q R S
88 t u v 8 T U V
99 w x y z 9 W X Y Z
0 0 0
* * . ! $ % & ’ ( ) + , : ; / \ = @ ~
# <space>
Admin menu
The following table lists the Admin menu items. The default settings have an * prior
to the option. Detailed descriptions of each item appear below the table.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Admin menu– 1st
level 2nd level 3rd level 4th level 5th level
Phone Config
Telephony Protocol *Type 030
Push-to-talk PTT Enable/*Disable
Allowed Channels *Channel 1
*Channel 2
*….
*Channel 24
Name Channels [list ] Enter Name
Priority Channel Priority Channel
On/*Off
Name Channel [Enter Name]
Time Zone [list]
*GMT
Daylight Savings *DST No Adjust
DST Auto (USA)
DST Auto (AUS)
DST Auto (EURO)
System Speed-dial Enter Number
Password
*Enable/Disable
[If Password is enabled]
Change Password
Speakerphone
Disable/*Enable
Network Config
IP Addresses *Use DHCP
Static IP Phone IP
Default Gateway
Subnet Mask
TFTP Server IP
Syslog Server IP
Time Server IP
SS ID [enter]
Security *None
WEP Authentication *Open System
Shared Key
WEP Enable/Disable
Key Information Default Key
Key Length
Key 1-4
Rotation Secret
WPA2-PSK *Passphrase
Pre-Shared Key
WPA-PSK *Passphrase
Pre-Shared Key
Cisco FSR Username
Password
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
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Admin menu– 1st
level 2nd level 3rd level 4th level 5th level
Reg. Domain 01
02
Æ[802.11 Config]
a
Æ
[ 802.11a]
5.150–5.250
5.250–5.350 DFS
5.470–5.725 DFS
5.725–5.825 DFS
*b & b/g mixed
g only
Æ[Transmit Power]
5mW (7dbm)
10mW (10dbm)
20mW (13dbm)
30mW (15dbm)
40mW (16dbm)
50mW (17dbm)
100mW (20dbm)
Diagnostics Run Site Survey
Diagnostics
Enable/*Disable
Syslog Mode *Disabled
Errors
Events
Full
Error Handling Mode
Halt on Error/
*Restart on Error
Restore Defaults
* default setting
Phone Config
Telephony Protocol
Telephony Protocol lets you select the VoIP protocol that your site is licensed to
download and run. The SpectraLink Radio Protocol (SRP) used for the NetLink
8000 Series Wireless Telephones in a NetLink Telephony Gateway system requires
Telephony Protocol type 030. Any other protocol will cause the handset to
malfunction.
Push-to-talk
PTT is disabled by default. When enabled, all 24 PTT channels are allowed by
default. To toggle the allowed status of any channel, select Enable Channels, scroll to
the channel to be disallowed and press NavOK. Enabled channels are displayed with
an asterisk (*) in the left column. Only those channels enabled in the Admin menu
will appear on the Config menu where they can be subscribed to by the end user.
The priority channel, labeled by default as channel 25, may be set and will be
available to all PTT handsets. When a PTT broadcast is made on the priority
channel, it will override any active PTT transmission on all other channels.
Time Zone
Worldwide time zone options are available. Greenwich Mean Time (GMT) is the
default.
Daylight Savings
The handset may be adjusted for daylight savings time.

SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
System Speed-dial
The system speed-dial number appears as the first item on the speed-dial list and is
specially marked with a greater-than symbol (>) as the first character in its name. It is
usually programmed to a number that should be called in emergency situations.
Enter the number to be dialed, the name (e.g Security), and scroll to assign to a key
press: 1-9, 0, *, #, ^. The carat represents the volume up and down buttons. This
number must be programmed in every handset to work system-wide. It cannot be
modified by the user.
Password Enable/Disable/Change
The password option controls access to the Admin menu. It is enabled by default
with the password 123456. The Password option operates as a toggle between
Enabled and Disabled. The info line will display the current state. Press NavOK to
change the password protection state. To modify the password requirement, the
default or previously set password must be entered to verify the change. Change
Password will appear only if the password is enabled. The password is disabled by
default. The password must be set in each handset for which controlled access is
desired.
Speakerphone Enable/Disable
The speakerphone may be disabled when quiet handset operation is required. The
current speakerphone setting is shown on the info line. Press NavOK to toggle to the
alternate setting.
The speakerphone option must be programmed in the NetLink Telephony
Gateway for it to function as an off-hook softkey option. See NetLink
Telephony Gateway : Installation, Configuration, and Administration for more
information.
If the speakerphone is disabled in the Admin menu, the Spkr softkey will
not appear during standby. However, if it has been programmed in the
NetLink Telephony Gateway, the Spkr softkey will appear during active
mode but it will be non-functional.
Network Config
IP Address
There are two modes in which the handset can operate: DHCP enabled or Static IP.
Select the mode for operation from the IP address menu:
* Use DHCP Will use DHCP to assign an IP address each time the handset is
turned on. If DHCP is enabled, the handset also receives all other IP address
configurations from the DHCP server.
Static IP Allows you to manually set a fixed IP address. If selected, the handset
will prompt for the IP addresses for each configurable network component.
When entering addresses, enter the digits only, including leading zeroes. Do not
enter punctuation.
Regardless of the mode in which the handset is operating, the following
components must be configured:
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Phone IP The IP address of the handset. This is automatically assigned if DHCP
is used. If using Static IP configuration, you must obtain a unique IP address for
each handset from your network administrator.
Default Gateway and Subnet Mask Used to identify subnets, when using a
complex network which includes routers. Both of these must be configured
either with an IP address under Static IP (not set to 000.000.000.000 or
255.255.255.255) or with DHCP for the handset to contact any network
components on a different subnet. If configured on the DHCP server, use
option 3 for the Default Gateway and option 1 for the Subnet Mask. Contact
your network administrator for the proper settings for your network.
NetLink Wireless Telephones cannot roam with uninterrupted service
between subnets unless specific LAN components are present. Certain
AP/Ethernet switch combinations establish a layer-2 tunnel across subnets
that enables the handsets to roam. Without this capability, any call in
progress will be dropped when the user moves out of range and the
handset must be power cycled in order to resume functionality in the new
subnet area.
Ensure that all your APs are attached to the same subnet for proper
operation. The handset can change subnets if DHCP is enabled and the
handset is powered off then back on when within range of APs on the
new subnet.
Please see Deploying NetLink Wireless Telephones: Best Practices for
detailed configuration information.
TFTP Server IP – the IP address of a TFTP server on your network which holds
software images for updating the wireless telephones. If this feature is configured
(not set to 0.0.0.0 or 255.255.255.255) either via Static IP configuration or using
DHCP option 66 (TFTP Server), or the Boot server/next server (siaddr) field,
the wireless telephone will check for newer software each time it is powered on
or comes back into range of your network. This check takes only a second and
ensures that all wireless telephones in your network are kept up-to-date with the
same version of software.
Syslog Server IP The IP address of the syslog server. See section 6 Diagnostic
Tools for more information.
Time Server IP The IP address of the time server.
SSID
Enter the SSID.
Security
*NONE Disables any 802.11 encryption or security authentication mechanisms.
For WEP, WPA-PSK and WPA2-PSK set each of the following options to
match exactly the settings in your APs.
Encryption codes display as they are entered. For security reasons, codes
will not display when a user returns to encryption options in the Admin
menu.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
WEP (Wired Equivalent Privacy) A wireless encryption protocol that encrypts data
frames on the wireless medium allowing for greater security in the wireless network.
If WEP is required at this site, you must configure each handset to correspond with
the encryption protocol set up in the access points. Select the entries from the
options below to enable the handset to acquire the system.
Authentication
Select either Open System or Shared Key.
WEP Enable/Disable
Select either Enable WEP or Disable WEP.
Key Information
Default Key Enter the key # specified for use by the handsets. This will be 1
through 4.
Key Length Select either 40-bit or 128-bit, depending on the key length
specified for use at this location.
Key 1-4 Scroll to the key option that corresponds to the Default Key that
was entered above. Enter the encryption key as a sequence of hexadecimal
characters. (Use the 2 and 3 keys to access hexadecimal digits A through F.
Rotation Secret This is used for proprietary WEP key rotation. Refer to your
custom document if this feature is supported in your system.
WPA2-PSK The security features of WPA2 using PSK are available and may be used
if supported by the access points in the facility. Select either Passphrase and enter a
passphrase between 8 and 63 characters in length or Direct Entry and enter the 256-
bit key code.
WPA-PSK The security features of WPA (Wi-Fi Protected Access) using PSK (pre-
shared key) are available and may be used if supported by the access points in the
facility. Select either Passphrase and enter a passphrase between 8 and 63 characters
in length or Direct Entry and enter the 256-bit key code.
Cisco FSR (Fast Secure Roaming) In order to provide the highest level of security
without compromising voice quality on Cisco Aironet wireless LAN APs,
SpectraLink and Cisco Systems have cooperated to implement the Fast Secure
Roaming mechanism. FSR is designed to minimize call interruptions for NetLink
handset users as they roam throughout a facility. Existing Aironet 350, 1100 and
1200 APs may require a firmware upgrade to support FSR. Cisco FSR requires
advanced configuration of the Cisco APs in your site. See your Cisco representative
for detailed documentation on configuring your APs and other required security
services on your wired network. To configure Cisco FSR in your NetLink Wireless
Telephone, you must enter a RADIUS server username and password into each
handset.
Username Enter a username that matches an entry on your RADIUS server
Usernames are alphanumeric strings and can be entered using the alphanumeric
string entry technique.
Password Enter the password that corresponds to this username.
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
Consult the
Configuration Note for the APs installed in your facility for
information on which of the WPA versions are recommended by
SpectraLink. Configure the recommended version on the AP and select
the corresponding option on the Admin menu.
Regulatory Domain/802.11 Config/Transmit Power
Regulatory domain, 802.11 configuration and transmit power are interdependent
settings. Once the domain and 802.11 type are established, the transmit power may
be set.
The 802.11 mode and the transmit power level must be set to match the
corresponding settings used by the APs in your facility.
FCC requirements dictate that the menu for changing the regulatory domain be
available by password, which in our case is the LINE key. To set the domain, press
LINE and then select the domain.
01 - North America
02 - Europe
Once the regulatory domain is established, the 802.11 Config modes are displayed.
Only one may be chosen. 802.11(b & b/g mixed) is the default. If 802.11(a) is
selected, another menu opens so that you can select 802.11a transmission frequency
range(s). Only those ranges which are allowed in the selected domain are displayed.
Multiple ranges may be selected. Selected mode and ranges are marked with an
asterisk (*). Press the Done softkey when you are finished specifying the 802.11
mode.
The Transmit Power menu opens when the Done softkey is pressed. Only those
power levels which apply to the domain and 802.11 mode are listed. Only one level
may be selected. The default will vary with the domain and 802.11 mode. The
selected level is marked with an asterisk (*). Note that the bands labeled DFS may
vary depending on the selected regulatory domain.
Diagnostics
Run Site Survey
The Site Survey mode is activated by selecting this option. A site survey starts
running immediately upon selecting this option. See the Diagnostic Tools section for
more information about site surveys.
Diagnostics Mode
See section 6.2 Diagnostics Mode for a detailed explanation of the Diagnostics Mode
options.
Syslog Mode
See section 6.3 Syslog Mode for a detailed explanation of the syslog mode options.
Error Handling Mode
The error handling mode determines how the handset will behave when an error
occurs. The Halt on Error option will cause the handset to stop operating if an error
message is received. Unless the error is a fatal one, normal operation may be
resumed by power-cycling the handset. The Restart on Error option will cause the
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SpectraLink Corporation Configuration and Administration–NetLink 8000 Series Wireless Telephone
NetLink Telephony Gateway and SpectraLink Radio Protocol
handset to make every effort to reboot quietly and quickly to standby mode. In either
scenario, a call in progress will be lost.
Error detail may be shown on the display, captured by the syslog server and may also
be available for downloading with the Handset Administration Tool.
Restore Defaults
The Restore Defaults option will set all user and administrative parameters except
Telephony Protocol to their factory defaults.
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