SpectraLink NetLink 8000 Series User manual

NETLINK 8000 SERIES WIRELESS TELEPHONE
AND ACCESSORIES USER GUIDE
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330
800 676 5465
www.spectralink.com
Trademark Information
SpectraLink
NetLink
Are trademarks and registered trademarks of SpectraLink Corporation.
The SpectraLink logo is a registered trademark in the United States of America
and in other countries.
Copyright © 2007 SpectraLink Corporation.
All rights reserved
Information in this document is subject to change without notice and does not
represent a commitment on the part of SpectraLink Corporation. The software
described in this document is furnished under a license and/or copyright and may
only be used with the terms of SpectraLink’s software license agreement as found in
this manual or at
http://www.spectralink.com/consumer/resources/software_updates.jsp.
The software may be used only in accordance with the terms of the agreement. No
part of this manual, or the software described herein, may be reproduced or transmit-
ted in any form or by any means, electronic or mechanical, including photocopying
and recording, for any purpose except for the sole intent to operate the product or
without the express written permission of SpectraLink Corporation.
P/N 72-1302-00-A

2
NetLink 8020 Wireless Telephone
*
2ABC
1
4GHI
7PQRS
3DEF
0
FCN LINE
6MNO
9WXYZ
#
5JKL
8TUV
NetLink 8020
Volume
up
START
Function key
(FCN)
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav keys
Volume
down
NavOK

3
NetLink 8030 Wireless Telephone
*
2ABC
1
4GHI
7PQRS
3DEF
0
FCN LINE
6MNO
9WXYZ
#
5JKL
8TUV
NetLink 8030
Volume
up
Volume
down
START
Function key
(FCN)
Microphone
LINE
Keypad
END
Headset
jack
Softkeys
Nav keys
TALK NavOK

4
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel
and clients. The drawings and specifications contained herein are the property of Spec-
traLink and shall be neither reproduced in whole or in part without the prior written
approval of SpectraLink, nor be implied to grant any license to make, use, or sell equip-
ment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information
contained in this document without prior notice, and the reader should in all cases consult
SpectraLink to determine whether any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the
licensing of SpectraLink software consist solely of those set forth in the written contracts
between SpectraLink and its customers. No representation or other affirmation of fact
contained in this document including but not limited to statements regarding capacity,
response-time performance, suitability for use, or performance of products described
herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any
liability of SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential
damages whatsoever (including but not limited to lost profits) arising out of or related to
this document, or the information contained in it, even if SpectraLink has been advised,
knew, or should have known of the possibility of such damages.
Registered Model Numbers
This document covers registered handset model: 802X/803X
Registered charger models: PCS1850, PCD1850, PCQ1850
Registered Battery Pack models: PBP0850, PBP1300, PBP1850
For regulatory information, please see Regulatory Information (72-1405-00).
Please email questions or comments about this document to feedbac[email protected]

5
INTRODUCTION
Your NetLink 8000 Series Wireless Telephone uses radio wave
technology to send and receive voice transmissions. It is designed
to operate like a cell phone. However, the handset uses the private
telephone system installed in your facility and will not operate out-
side the area covered by this system.
About This Guide
This guide is meant to provide general information about your
handset. Contact your system administrator for additional informa-
tion on how your handset functions within your telephone system.
This guide includes information about:
• The Handset
• Getting Started
• Advanced Features
• Handset Accessories
• Handset Administration

6
TABLE OF CONTENTS
THE HANDSET ...................................................................... 8
Modes of Operation ................................................................8
Menu Navigation ....................................................................8
Handset Displays ....................................................................9
Status Bar Indicators ......................................................... 10
Softkey Labels ...................................................................... 12
GETTING STARTED ............................................................. 14
Basic Handset Operation Summary ............................... 14
ADVANCED FEATURES ....................................................... 19
Facility-Specific Features .................................................... 19
Speakerphone ...................................................................... 19
Predial ................................................................................... 19
Redial .................................................................................... 19
Data Entry and Editing ........................................................ 20
Phonebook ............................................................................ 21
Phonebook List Options ................................................. 21
Phonebook Edit Entry Options ...................................... 22
Speed-Dial ........................................................................... 22
The Config Menu .................................................................. 23
Config Menu Options ........................................................... 24
Toggle Options .................................................................. 26
Profiles ............................................................................... 26
Changing Ring Settings ................................................... 26
Default Profile Settings ................................................... 27
Push-to-talk (PTT) ................................................................. 28

7
CHARGERS, BATTERY PACKS AND ACCESSORIES ...............30
Battery Packs .......................................................................30
Charger Models ....................................................................31
Charging Status ................................................................32
Single Charger ......................................................................33
Dual Charger .........................................................................34
Quad Charger ........................................................................35
Carrying Options ...................................................................36
Headsets ...............................................................................36
HANDSET ADMINISTRATION ...............................................37
FAQs .......................................................................................37
Specifications ......................................................................39
CARE OF YOUR HANDSET ....................................................47

8
The Handset
THE HANDSET
Modes of Operation
Your handset has five modes of operation:
Menu Navigation
The navigation keys (Nav keys) just below the softkeys are used to
navigate through menu options. These are referred to in this guide
as NavS, NavT, NavW, NavX, and NavOK.
Mode Description
Standby The handset is on-hook and idle.
Active The handset is in a call, a call is coming in,
or a call is being dialed.
Config menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Message alert Custom text messaging applications may
be programmed for your facility. This
mode is activated through the FCN menu.
Push-to-talk (PTT) The SpectraLink 8030 Wireless Telephone
uses channels for incoming and outgoing
radio communication. While PTT is active,
the handset is in PTT mode.
Nav
Nav
Nav
Nav
NavO
K

9
The Handset
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the
right edge of the menu line. Press the corresponding number on
the keypad to activate the corresponding menu option.
Handset Displays
The top row of the display provides status indicators for various
handset conditions. It is referred to as the status bar.
The middle lines display information about the handset identity,
user profile, calls in progress, menu options, and data from tele-
phone system.
The bottom row displays softkey labels.
Standby Mode Display
Press NavWor Xto display the second set of available softkeys:
When the handset is in a call or in active mode, information from
the telephone system in your facility displays. Information may
include extension or telephone number of called or calling party,
active line information, and softkeys that have been programmed
by your system administrator. Press FCN to scroll to additional soft-
key sets.
Ext. 555
John Doe
07-05 12:19p
Profile: Loud
1: General
Spkr Phbk Prof Lock
Extension
User
profile Default PTT
channel
(model 8030
only)
Softkey
labels
User name
Date/time
Spdl Redl Cfg

10
The Handset
Status Bar Indicators
Indicator Function
The signal-strength icon indicates the
strength of the signal and can assist the
user in determining if the handset is
moving out of range.
The voicemail icon is activated when a
new voicemail message is received when
this feature is available in your facility.
The battery icon indicates the amount of
charge remaining in the Battery Pack.
When only one level remains, the Battery
Pack needs to be charged.
The speakerphone icon displays when
the speakerphone is active.
The line indicators are associated with
telephone line status and access.
Up and down arrows are displayed when
the menu has additional options above or
below.
Left or right arrows are displayed during
editing when the cursor may be moved
left or right.
Telephone ring icon. A regular telephone
call is coming in.
Messaging ring icon. A call is coming in
from a Messaging application.
The PTT ring con. A PTT call is coming
in.
1

11
The Handset
The priority PTT ring icon. A call is
coming in on the priority PTT channel.
This call will override any other.
Muted The muted indicator displays after the
Mute softkey has been pressed. It
indicates that the microphone is not
transmitting sound. Press the Mute
softkey again to unmute the microphone.
Locked Locked indicates that the keypad is
locked to prevent accidental activation.
Use the Unlk softkey plus the #key to
unlock it.
[No Service message]
If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered
area. Walk back into the covered area. The
in-service tone indicates service is re-
established.
The download icon indicates that the
handset is downloading code. This icon
only appears while the handset is running
the over-the-air downloader. It appears to
the right of the signal strength icon in the
same location as the voicemail icon.
Indicator Function

12
The Handset
Softkey Labels
The bottom row of the handset displays labels associated with the
four softkeys just below it. When a softkey is active, a label appears
to describe its function. Pressing the softkey will activate the fea-
ture. When additional softkeys are available, Nav arrows appear to
the left and right of the softkey labels. Press NavXor Wto view
the additional softkey labels.
These are some of the softkeys you will see.
Label Description Action
Back Go back Returns to the previous menu
display.
CAPS
caps
Change case Toggles to allow a change in case
when entering alphabetical text.
Cfg Configure Opens the Config Menu.
Clr Clear Deletes the entry.
Cncl Cancel Returns to the previous menu
display without saving any data that
might have been entered.
Del Delete Deletes the character to the left of
the cursor.
Done Finished Exits a list when more than one
selection is possible.
Edit Edit Opens an editing window so you
can change information about an
entry in the phonebook.
Exit Exit Exits out of the menus.
Lock Lock Keys Locks the keypad to prevent
accidental activation. See Unlk
softkey below.
Hold Hold Places a call on hold.

13
The Handset
Mute Mute Toggles to mute or unmute the
microphone.
No Negative reply Press to reply “No” to a displayed
question.
Phbk Phonebook Opens the phonebook.
Play Play Plays the selected ring tone.
Prof Profile Opens the Profile menu.
Redl Redial Displays a list of the last 10
numbers dialed.
Save Save Saves the current entry to the
phonebook.
Set Set From the speed-dial assignment
display, opens the phonebook
listing for assigning a phonebook
entry to a speed-dial key.
Spdl Speed-dial Opens the list of speed-dial
numbers.
Spkr Speakerphone Toggles speakerphone function.
Unlk Unlock keys Press Unlk, then the #key to
unlock a locked keypad.
USB Active USB port Displays when the handset is being
configured via the USB port of the
Dual Charger.
View View Displays information about an
entry in the phonebook .
Yes Positive reply Press to reply “Yes” to a displayed
question.
Label Description Action

14
Getting Started
GETTING STARTED
Your NetLink 8000 Series Wireless Telephone is designed for full
mobility within the workplace and operates much like a cell phone.
It also interfaces with the telephone system at your workplace and
incorporates advanced telephony features. This section covers the
basic functions available in every facility. For specific telephony sys-
tem functions, see the
Facility-Specific Features section or contact your
system administrator.
Basic Handset Operation Summary
Place the handset into the charger for a minimum of
two hours. The handset's Battery Pack must be fully
charged before its first use. See the section Charger
Models for full information.
If you want to Then
Remove the
Battery Pack
Press down on the latch on the Battery
Pack at the back of the handset and pull
the Battery Pack towards you. The
Battery Pack releases outward.
Replace the
Battery pack
Slide the lip of the Battery Pack into the
bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the
handset.
Turn handset on Press and hold the END key until two
chirps sound.
Turn handset off Press and hold the END key. One chirp
will sound. If you are in a call, hang up
first, then turn off the handset.

15
Getting Started
Unlock the keypad Press the Unlk softkey, then #, to unlock
the keypad.
Lock the keypad Press the Lock softkey.
Make an internal call Press the START key, wait for a dial tone,
then dial the extension.
Make an external call Press the START key, wait for a dial tone,
then dial the number just as you would
from your desk phone.
Make an emergency
call
Open the speed-dial list to determine if
you have an emergency speed-dial number
that has been programmed by your system
administrator. If so, it will appear as the
first item on the speed-dial list with a >
in front of it and the programmed
keypress as the next character. Press the
programmed key for 3 seconds to activate
the call. See
Open the speed-dial list below.
Select a line If multiple lines are available, your
telephone system may require you to
select a line before dialing a number.
Press LINE and the number key
corresponding to the desired line. You
will hear a dial tone.
Dial a number Once you hear a dial tone, press the
number keys to dial the number.
Predial a number From standby mode, press the keypad to
enter up to 20 numbers. Then dial the call
by pressing START, NavOK or the Spkr
softkey.
If you want to Then

16
Getting Started
Redial a number Press the Redl softkey from standby
mode. A list of recently-dialed numbers
displays. Select the number and press
START, NavOK or the Spkr softkey.
Make a
speed-dial call
Press and hold the speed-dial key
assigned to the number.
Open the
speed-dial list
Press the Spdl softkey from standby
mode.
Make a
phonebook call
Press the Phbk softkey from standby
mode. Highlight the name and press the
START softkey.
Answer a call The handset will ring or vibrate to alert
you of an incoming call. Additionally, a
line indicator on the display may flash
and the display may show information
about the call, such as the caller’s name
and extension.
To answer a call, press the START key and
hold the earpiece to your ear. You may
also activate the speakerphone function
or use a headset.
Answer a call on a
second line
If you are on a call and hear subdued
ringing, a call is coming in on a second
line. The line number on the display may
be flashing. To answer this call, put your
first call on hold and press the LINE key,
then the line number of the second call.
Answer with headset Press any key (other than END, a Nav key,
or a softkey) to answer a call when a
headset is plugged in.
If you want to Then

17
Getting Started
Silence while ringing Press the END key to silence the ring.
Change the
ring volume
Press the up/down volume buttons on
the side of the handset during ringing.
The default ring volumes are set in the
User Profile menus.
Activate or deactivate
the speakerphone
Press the Spkr softkey and speak towards
the handset. Note that this feature may
be unavailable in your facility.
Adjust the
speaker volume
Press the up/down volume buttons on
the side of the handset during the call.
Adjust the
headset volume
Press the up/down volume buttons on
the side of the handset during the call.
Place a call on hold Press the Hold softkey.
Resume a held call Press the LINE key followed by the line
number key.
Mute the microphone Press the Mute softkey.
End the call Press the END key. Be sure to do this at
the end of each call to return to the
standby mode.
Change the profile Press the Prof softkey and use the Nav
keys to select a new profile while in
standby mode. The selected profile is
marked with an asterisk (*).
Edit the phonebook Press the Phbk softkey from standby
mode.
If you want to Then

18
Getting Started
Display additional
features
During a call press the FCN key to display
the softkeys programmed to additional
features available in your facility. These
might include transfer, conference,
voicemail, etc.
Turn on the backlight The backlight comes on when any key is
pressed or when there is an incoming call
and stays on for 10 seconds. It turns off
after 10 seconds if another key is not
pressed within that period.
If you want to Then

19
Advanced Features
ADVANCED FEATURES
Facility-Specific Features
Press the FCN key while off-hook or in a call to display the the soft-
keys programmed for advanced telephony features such as transfer,
conference, and voicemail. The features may be activated by press-
ing the corresponding shortcut key. Contact your system adminis-
trator for more information about custom features available in your
facility.
Speakerphone
Your system administrator can enable or disable the speakerphone
mode. If the speakerphone is enabled, it is activated by pressing the
Spkr softkey. Press the Spkr softkey again to end speakerphone
mode. The audio then transfers to the handset earpiece. When speak-
erphone mode is disabled,
Spkr will not appear as a softkey label.
Predial
Predial is automatically activated when you begin pressing numbers
on the keypad while in standby mode. Up to 20 numbers may be
pressed. The call is then placed by pressing the START key, NavOK,
or the Spkr softkey. Press Save to add the dialed number to the
phonebook before placing the call.
Predial may be disabled in the Config Menu.
Redial
The Redl softkey is available in the standby mode. When it is
pressed, a list of the last 10 outgoing calls will be displayed. Use
the Nav keys to highlight the number and press START to dial the
number.
You may save any of these numbers to the phonebook by pressing
the Save softkey. You may also view any entry already saved in the
phonebook by pressing the View softkey.

20
Advanced Features
Data Entry and Editing
Enter numbers by pressing the buttons on the keypad. The blink-
ing underscore identifies the current cursor position. When enter-
ing alphanumeric strings, the CAPS/caps softkey will appear and
may be pressed to toggle the case. Enter letters by repeatedly press-
ing the corresponding key until the desired letter displays on the
screen. Use the CAPS softkey to change the case as needed.
To edit during entry, delete the character to the left of the cursor by
pressing the Del softkey. To replace an entry, delete it by pressing
the Clr softkey and then enter the new data. To edit an existing
entry, use NavWand NavXto move the cursor position, and then
press the Del softkey to delete the character to the left. Insert new
data by pressing the buttons on the keypad.
Alphanumeric entries:
Key caps CAPS
111
22 a b c 2 A B C
33 d e f 3 D E F
44 g h i 4 G H I
55 j k l 5 J K L
66 m n o 6 M N O
77 p q r s 7 P Q R S
88 t u v 8 T U V
99 w x y z 9 W X Y Z
000
** . - ! $ % & ’ ( ) + , : ; / \ = @ ~
## <space>