Risco Agility User manual

Agility
Flexible Wireless Solution
TM
User Manual

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User Manual
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AgilityUserManual
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Important Notice
Thisguideisdeliveredsubjecttothefollowingconditionsandrestrictions:
ThisguidecontainsproprietaryinformationbelongingtoRISCOGroup.Such
informationissuppliedsolelyforthepurposeofassistingexplicitlyandproperly
authorizedusersofthesystem.
Nopartofitscontentsmaybeusedforanyotherpurpose,disclosedtoanyperson
orfirm,orreproducedbyanymeans,electronicormechanical,withouttheexpress
priorwrittenpermissionofRISCOGroup.
Theinformationcontainedhereinisforthepurposeofillustrationandreference
only.
Informationinthisdocumentissubjecttochangewithoutnotice.
Corporateandindividualnamesanddatausedinexampleshereinbelongtotheir
respectiveowners.
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Allrightsreserved.
©2010RISCOGroup March2010

AgilityUserManual 
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Table of Contents
Chapter1‐Introduction.............................................................................................................................5
1.1MainFeatures.....................................................................................................................................5
1.2AgilityArchitecture...........................................................................................................................6
1.3UserOperatingTools ........................................................................................................................7
1.4StatusIndications...............................................................................................................................8
LEDIndicators................................................................................................................................8
StatusButton/ServiceCall(Listen&Talk)...............................................................................9
VoiceMessaging.............................................................................................................................9
SMSMessaging...............................................................................................................................9
EmailMessaging ............................................................................................................................9
SoundIndications ........................................................................................................................10
Chapter2‐LocalSystemOperation......................................................................................................11
2.1Armingyoursystem .......................................................................................................................11
Away(Full)arming..................................................................................................................11
Stay(Home)arming.................................................................................................................12
Partitionarming .......................................................................................................................12
ForceArming ............................................................................................................................13
ArmingwithtroublesintheSystem .....................................................................................13
2.2Disarmingyoursystem...................................................................................................................14
Systemdisarming.....................................................................................................................14
Partitiondisarming ..................................................................................................................15
Duressdisarming .....................................................................................................................15
DisarmingafteranAlarm.......................................................................................................15
Resettingafteranalarm ..........................................................................................................16
AntiCodeReset ...................................................................................................................16
InstallerReset .......................................................................................................................16
2.3SendingaPanicAlarm....................................................................................................................17
Chapter3‐RemoteSystemOperation..................................................................................................18
3.1RemotePhoneOperation ...............................................................................................................18
RemotelyAccessingtheSystem ................................................................................................18
VoiceOperationsMenu ..............................................................................................................18
ReceivingCallsfromtheSystem ...............................................................................................19
AcknowledgeMenu ....................................................................................................................20
Bi‐directionalCommunication...................................................................................................20
3.2SMSOperation .................................................................................................................................21
SMSRemoteControl ...................................................................................................................21
SMSConfirmationMessage .......................................................................................................22
Chapter4‐UserFunctionsandSettings ..............................................................................................23
4.1UserCodes........................................................................................................................................23
4.2ProximityTags .................................................................................................................................25
4.3DefiningFollowMeDestinations .................................................................................................26
4.4Scheduler...........................................................................................................................................27
4.5Macrokeys........................................................................................................................................28
4.6CompleteMenuofUserFunctions ...............................................................................................30

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Chapter5‐SystemSpecifications .........................................................................................................33
Chapter6‐EN50131Compliance..........................................................................................................34
AppendixA‐KeypadUserOperations................................................................................................35
CommonOperations.............................................................................................................................35
AdvancedOperations ...........................................................................................................................35
LEDsIndication......................................................................................................................................37
AppendixB‐RemoteControlUserOperations .................................................................................38
CommonOperations.............................................................................................................................38
AdvancedOperations ...........................................................................................................................38
StatusLED/BuzzerIndications............................................................................................................39
ChangingRemoteControlPINCode.................................................................................................39
AppendixC‐EventLogMessages ........................................................................................................40

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Chapter 1 - Introduction
CongratulationsonyourpurchaseofAgility‐RISCOGroupʹsFlexibleWirelessSecurity
System.TheAgilityhasbeenspecificallydesignedtomeetawiderangeofsecurity,safety
andhomeautomationneedsformanyresidentialandcommercialapplications.
Agilityisdesignedtorecognizeabnormalconditionsandinformthesystemofthestatus
ofanyprotecteddoor,window,hallway,room,orarea.Statusinformationispresented
visuallyorverbally.ItsupportsthecapabilitiesofcommunicatingwithaCentral
MonitoringStationortoyourmobilephoneusingfriendlyandeasytounderstandverbal
messagesaswellasSMSorE‐mailmessages.
Thismanualdescribeshowtooperateyoursystem.Itwillguideyouthrough
programminginstructionsformainsystemfeaturesaswellasbasicarminganddisarming
commandsforthesystem.
1.1 Main Features
Upto32wirelesszones(1wayor2way
wirelessdetectors)+4optionalwired
zones(onlywithI/Oexpander)
32Usercodes+GrandMastercode
4fixedauthoritylevelsforuser
Proximitytagforeachuser
3partitions
3wirelesskeypads(1wayor2way)
3wirelesssirens(internalorexternal)
8Remotecontrols(1wayor2way)
250EventsLog
16FollowMedestinations
4outputs(I/Oexpander)
X‐10support
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1.2 Agility Architecture
YourAgilitycontrolsandmonitorsavarietyofsensors,detectors,andcontactsplaced
throughoutthepremises,whichprovideexternal,perimeterandinternalburglary
protection.Thesystemissupervised,meaningthatthepanelchecksthestatusofeach
sensortodetectproblems.Ifthepaneldetectstroubleitwillnotifyyouwithbeepsand
indicatorlightsonthepanelitself.
Thefollowingdiagramshowsthecomponentsthatmakeupthesystem:
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1.3 User Operating Tools
TheAgilitysystemcanbeoperatedusingseveraldevices,someofwhichhavebeen
designedasbi‐directional.Ifyouhavepurchasedabi‐directionaldeviceyoursystemis
capableofsendingareturnreplystatusindicationfromthepaneltothedeviceforeach
commandthatissenttoit.
Dependingonyourpurchaseyoucanoperateyoursystemviathefollowing:
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2‐Way8ButtonRemoteControl:
Usingthebi‐directional8buttonremotecontrolyoucanarm,disarm,
sendapanicalarm,activateoutputsandmore.Beingbi‐directional
theremotecontrolreceivesareplystatusindication,viaits3colored
LEDsandinternalbuzzersiren,fromthepanelforeachcommand
thatithassenttothepanel.Forhighersecurity,commandscanbe
definedtobeactivatedwitha4digitPINcode.
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Agility2‐WayWirelessKeypad:
Usingthebi‐directionalwirelesskeypadyoucanprogramand
operateyoursystemaccordingtoyourneeds.Beingbi‐directionalthe
keypadreceivesareplystatusindicationfromthepanelforeach
commandthatithassenttothepanel.Tousefunctionsofthe
keypadyoucanuseacodeoraproximitytag.
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4ButtonKeyfob:
Usingthe4buttonkeyfobyoucanarm,disarm,sendapanicalarm
andactivateoutputs.
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RemotePhoneOperation:
Usinganyremote,touch‐tonephoneyoucanperformremote
operationssuchasarming,disarming,listeninginandtalkingtothe
premisesandmore.Thesystemcanalsoprovideaudibleinformation
suchaseventoccurrencesandthestatusofyoursystem.

SMS:
IfyoursystemisequippedwithaGSM/GPRSmoduleitcanprovide
informationaboutthesystemsuchaseventoccurrencesbySMS.You
canalsooperatethesystemusingSMScommandsforarmingand
disarmingthesystemandmore.
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ConfigurationSoftware:
RISCOGroupʹsConfigurationSoftwareenablestheinstallerto
programthesystemandoperatethesystemlocallyorremotely.
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WebBrowser:
Usingthewebyoucanperformavarietyofoperationsonyour
systemsuchasarming,disarming,outputactivation,receivestatus
informationandviewingeventlogs.Thisfeaturewillbeavailablein
futureversionsofAgility.

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1.4 Status Indications
LED Indicators
TheLEDindicatorsprovidetypicalsystemindications,asdiscussedbelow.Some
indicatorshaveadditionalfunctions,whichareexplainedlateron.
Power LED (Green)
ThePowerLEDindicatessystemoperation.
Condition Description
OnPowerOK
RapidflashIndicatesACtrouble
SlowflashIndicateslowbatterytrouble
Arm/Alarm LED (Red)
Condition Description
OnSystemarmed
RapidflashAlarm
SlowflashSysteminExitdelay
Stay LED (Red)
Condition Description
OnSystemarmedatSTAY
OffSystemdisarmed
Ready LED (Green)
Condition Description
OnSystemready
OffOpenzones
SlowFlashSystemisreadytobearmedwhileaspecially
designatedentry/exitdoorremainsopen
Trouble LED (Orange)
Condition Description
RapidFlashTrouble
OffNotrouble
Note:WhenallLEDsflashoneafteranotherinsequencethesystemisinInstallationmode.

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Status Button / Service Call (Listen & Talk)
ThebuttononthemainunitcanbedefinedasasystemstatusindicatororasaS.O.S
button.Oncepressed,aservicecallwillbeestablishedtothemonitoringstation,
whichthenenables2‐waycommunicationwiththepremises.
Voice Messaging
ThreetypesofspokenmessagesareheardwhenusingtheAgility,locallyinthepremises
orremotelytoyourmobile:
Eventmessages:Uponselectedeventoccurrence,theAgilityinitiatesacalltoa
remoteFollowMe(FM)telephonenumber,informingyouofasecuritysituationby
playingapre‐recordedEventannouncementmessage.
Statusmessages:Uponremoteaccessofthesystembyinitiatingacallfroma
remotetelephoneorreceivingacallfromthesystem,theAgilityannouncesthe
currentsystemstatusbyplayingapre‐recordedStatusmessage.
LocalAnnouncementmessages:Uponeventoccurrenceoruser’skeypad
operations,theAgilitycanannouncevariouslocalmessagestoresidents.
SMS Messaging
UsingtheGSM/GPRSModulethesystemcansendpredefinedSMSeventmessagestoa
remoteFollowMe(FM)telephonenumber,informingyouofthestatusofthesecurity
systemandcertaineventsthatoccurredinthesystem.
Forexample:

Email Messaging
UsingtheAgilityIPModulethesystemcansendeventmessagesbyEmailtopredefinede‐
mailaddressesinformingyouofthestatusofthesecuritysystemandcertaineventsthat
occurredinthesystem.
Forexample:
Subject:AlarmSecurityMessage:IntruderAlarm
SystemName:JohnʹsResidence
Event:FireAlarm,Zone5,Entrancedoor
Time:01April2008;16:12
Partition:Partition1,Firstfloor
ServiceContact:MonitoringStation01,03‐5676778


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Sound Indications
InadditiontothevisualindicationsprovidedbytheAgility’sLEDs,yoursystemproduces
audiblenotificationaftercertainevents.
Condition Description
IntrusionalarmContinuesrapidbeeping
FirealarmStaggeredrapidbeeping
ExitdelaySlowbuzzerbeepsuntiltheExitDelaytimeperiodexpires
EntrydelaySlowbuzzerbeepsuntiltheEntryDelaytimeperiodexpires.
ConfirmoperationAone‐secondtone
RejectoperationThreerapiderrorbeeps
Arm/Disarmsquawk1sirenchirp:Systemarmed
2sirenchirps:Systemisdisarmed
4sirenchirps:Systemdisarmedafteranalarm

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Chapter 2 - Local System Operation
2.1 Arming your system
Armingyoursystemcausestheintrusiondetectorstotriggeranalarmwhenviolated.The
armingoperationwillbefollowedbyalocalmessageannouncement(ifdefined).
BeforearmingthesystemchecktheReadyLEDandmakesurethatthesystemisready
tobearmed.IfthesystemisNOTreadytobearmedsecureorbypasstheviolatedzone(s),
andthenproceed.
Failingtoarmthesystemwillbeindicatedbythesystem
YourAgilityoffersthefollowingkindsofarming:
Note:Ifyouareunabletoarmthesystem,pressthestatuskeytoviewsystemmessages.
Away(Full)arming:
Awayarmingpreparesallofthesystemʹsintrusiondetectorstoactivateanalarmif
violated,andisusedwhenleavingthepremises.Thesystemwillarmafterthe
designatedcountdowntime(Exitdelay)andalocalmessagewillsound.Onceyouhave
armedthesystem,exitviathedesignatedfinalexitdoor.
Toarmusing Away(Full)arming procedure

Quickmode:
Highsecuritymode:Press +code

Quickmode:
Highsecuritymode:+codeorproximitytag
Press±

SendSMS:[Code][A],example,1234A



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Stay(Home)arming:
Stayarmingactivatesonlyperimeterdetectors(asdefinedbyyourinstaller),enabling
individualstoremaininsideandmoveaboutthepremiseswhilethesystemispartially
armed.
Toarmusing Stay(Home)arming procedure

Quickmode:
Highsecuritymode: +code

Quickmode:
Highsecuritymode:+codeorproximitytag
Press±buttonorbutton4(ifdefined.Advisewithyourinstaller)

SendSMS:[Code][H],example,1234H
Partitionarming:
OneoftheAgilityʹsadvantagesisitsabilitytodividethesysteminupto3partitions.
Eachpartitionmaybemanagedasaseparatesecuritysystem,eachofwhichcanbe
armedanddisarmedindividuallyregardlessoftheconditionoftheother.
Partitionscanbearmedordisarmedoneatatime,orallatonce,andeachpartitioncan
bearmedatStayorAway.Onlyusersthathavebeendefinedtooperatemultiple
partitionscanoperatemorethanonepartitionandarm/disarmallpartitionsatonce
Toarmusing Partitionarming(AwayorStay) procedure

Quickmode:/ / > / 
Highsecuritymode:/ / > / +code

Quickmode:/ / > /
Highsecuritymode:/ / > / +codeorproximitytag
Press±buttonorbutton4(ifdefined.Advisewithyourinstaller)

SendSMS:[Code][AorH][Partition1,2or3].Example1234A1.Foremore
informationrefertopage21.
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ForceArming:
Forcearmingarmsthesystemregardlessofopenzones.Yourinstallermustenablethis
option.
Note:Forcearmingthesystemresultsinleavingpartofthesystemunsecured.

ArmingwithtroublesintheSystem
Ifrequired,anddefinedbyyourinstaller,alltroublesinthesystemshouldbeconfirmed
toenablethearmingoperationwhileperformingarmingfromthewirelesskeypad.
Whentryingtoarmthesystemwithtroubles,thedisplaywillshowaʺSystemTroublesʺ
message.Pressthe keytoviewthetroublesinthesystem.Scrolldownthe
troubleslisttoviewalltroublesinthesystem.
Toenableonetimearmingfromthekeypad:
1. Pressandenteryourusercodetoaccesstheusermenu.
2. GotoActivities>BypassTrouble
3. Thefollowingquestionwillappear:ʺBypasstroubles.Areyousure?N?ʺ.Usingthe
keychangetoYandpress toconfirm.
4. Press toreturntomaindisplayandperformthearmingoperationagain.






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2.2 Disarming your system
Disarmingyoursystemcausesthedetectorsnottotriggeranalarmwhenviolated.When
youenterthepremises,theEntryDelaybeginstocountdown.Youmustdisarmthe
systemwithintheEntryDelaytimetopreventthesystemfromtriggeringanalarm.The
disarmingoperationwillbefollowedbyalocalmessageannouncement(ifdefined).
Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice
investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.In
specialcases(ifprogrammedbyyourinstaller)armingthesystemafteranalarmmightrequireatechnician
code.Formoreinformationrefertoyourinstaller
YourAgilityoffersthefollowingkindsofdisarming:

Systemdisarming:
Disarmingdeactivatesthepartitionsassignedtothespecifiedusercode
Todisarmusing ProcedureforDisarming

Quickmode:.Allpartitionsassignedtothebuttonwillbe
disarmed
Highsecuritymode: >Code

Press followedbycodeorproximitytag.

Pressthe²button.Allpartitionsassignedtothebuttonwillbe
disarmed.

SendSMS:[Code][D],example1234D







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Partitiondisarming:
Partitiondisarmingenablesyoutodisarmindividualpartitionswithinanarmedsystem
Todisarmusing ProcedureforPartitionDisarming

Quickmode:/ / > 
Highsecuritymode: / / > >Code

/ / > >codeorproximitytag.

Pressthe²button.Allpartitionsassignedtothebuttonwillbe
disarmed.

SendSMS:[Code][D][Partition1,2or3].Example1234D1.Foremore
informationrefertopage21.

Duressdisarming:
Ifyouareevercoercedintodisarmingyoursystem,youcancomplywiththeintruderʹs
wisheswhilesendingasilentduressalarmtotheCentralStation.Todoso,youmust
useaspecialduresscode,whichwhenused,willdisarmthesystemintheregular
manner,whilesimultaneouslytransmittingtheduressalarm.Conferwithyourinstaller
whichoftheuserʹscodesisdefinedasaduresscode.
Note:Undernocircumstancesmusttheduresscodebeusedhaphazardlyorwithoutreason.Central
Stations,alongwithPoliceDepartments,treatduresscodesveryseriouslyandtakeimmediateaction.

DisarmingafteranAlarm:
Whensilencinganalarmthesystemgoesintoadisarmstate.Afterthesystemis
disarmedthesirenswillsound4sirenchirpsindicatedthatanalarmoccurredinthe
system.Onthekeypad,pressfor2secondsinordertoviewinformationaboutthe
lastalarm.
IfanʺEntrydoorʺisopenedpriortodisarmingthesystem,thefollowingvoice
announcementmessagewillbeheard:ʺAlarmoccurredinthesystemʺ.Pressthe
keywillindicatethecauseofthealarm.

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Note:Ifanalarmoccurredinthesystem,itisrecommendedtoleavethepremises.Onlyafterpolice
investigationshouldyouconsiderthattheburglarisnolongeronyourpremisesandyoucanre‐enter.
Inspecialcases(ifprogrammedbyyourinstaller)armingthesystemafteranalarmmightrequirea
techniciancode.Formoreinformationrefertoyourinstaller.
Yourinstallercandefinethenumberoftimes(0‐15)thatanalarmwillbesentfromthesamedetector
duringonearmingperiod.Thisisusuallyusedtopreventanalarmfromamalfunctiondetector,an
environmentalproblemorincorrectinstallation

Resettingafteranalarm:
YourinstallationcompanycandefinethattheresetofthesystemtoaNormalOperation
modewillrequiretheinterventionofyourmonitoringstationorinstaller.Inthiscase,
afteranalarmconditionthesystemwillberegardedasNotReadyandwhilerequesting
forsystemstatus()indicationyouwillgetatroublemessage:TechnicianReset.
AntiCodeReset
1. Press.
Enterusercode
GotoActivities>AntiCodeoption.
2. Callyourmonitoringstation(MS)orinstallerandquotethe“RANDOM
CODE”displayedonyourkeypad.TheMSorinstallerwillgiveyouareturn
Anti‐Code.
3. EnterthisAnticodefollowedbyandthesystemwillreset.
InstallerReset
Yourmonitoringstation(MS)orinstallercanresetyoursystemremotelyorlocally
fromthekeypad.
Toenablelocalresetbyyourinstalleryoumayneedtoauthorizehimusingthemaster
codeaftertheinstallerentershiscode.Aonehourtimewindowisopenedforthe
installertoprogramuserfunctionsandbeabletoresetyoursystemlocally

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2.3 Sending a Panic Alarm
Panicalarmsenableyoutosendamessagetothemonitoringstationintheeventofan
emergency,sendamessagetoafollowmenumber,announcealocalmessageoractivatea
localalarm.Panicalarmscanbesettobesilent(Refertoyourinstallerformore
information).
TosendaPanic
Alarmusing
Procedure
Pressboth and keyssimultaneously

Pressboth andkeyssimultaneously
Note:Yourinstallershoulddefinethesekeystobesetaspanickeys.Thesekeys
canbeeitherdisabledorusedtoestablishaservicecalltoyour
MonitoringStation.
Ifdefinedbyyourinstallerpressingsimultaneouslyfor2
secondswillsendafirealarmandpressing simultaneously
for2secondswillsendaspecialemergencyormedicalalarm.

Pressthesmallblankbutton(ifdefined)
Note:Yourinstallercandefinethesmallblankbuttontobeusedforsendinga
panicalarm.
Note:Forfullcapabilitiesofthe2‐wayremotecontrol,thebi‐directionalkeypadand4buttonkeyfob,
refertotheinstructionssuppliedwitheachproduct.
Pressbothkeyssimultaneously
Pressthepanicbutton

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Chapter 3 - Remote System Operation
3.1 Remote Phone Operation
TheAgilityenablesyoutooperatethesystemfromaremotetouch‐tonephoneby
initiatingatelephonecalltoorfromthesystemandinteractingwithvoicemenusthat
guideyouthroughyourrequiredremoteoperation.
Remotely Accessing the System
Remotelyaccessingthesysteminvolvesinitiatingacalltothesystem,andenteringyour
remoteaccesscodeandtheusercodeyouusuallyenterinthesystemkeypad.
Toremotelyaccessthesystem:
1. Fromaremotetouch‐tonetelephone,dialthenumberofthepremiseswhere
Agilityisinstalled.
2. Ifyoursystemisconnectedtoalandtelephonelineandananswering
machineisinuseatthepremisesletthelineringonce,thenhangupandcall
again.
Ifanansweringmachineisnotinuseatthepremiseswaituntilthesystem
picksup.Afterthesystempicksupashorttoneisheard.
Note:Whenthesystempicksup,allphonesonthesamelineareeffectivelydisconnectedand
cannotbeused.
3. Enteryour2digitremoteaccesscodewithin10seconds(Defaultcode=00).
Thefollowingmessageisannounced:ʺHello,PleaseEnterYourUserCode,
FollowedBy[#]ʺ.
Enteryourusercodefollowedby[#].(Defaultcode=1234)
4. Afteryourcodeisacceptedasystemstatusmessageisannounced,followedby
theOperationsmenu.Youcannowperformtherequiredremoteoperations.
Voice Operations Menu
TheVoiceOperationsmenuannouncesoptionsandinstructionsonhowtousethesystem
functions.TheoptionsintheOperationsmenuvaryaccordingtosystemstatusandyour
accessrights.
Followingisalistoftheremoteoperationsoptions:
Operation Quick Key Combination
ArmingallpartitionsPress[1][1]
ArmingaselectedpartitionPress[1][9]followedbythepartitionnumber
DisarmingallpartitionsPress[2][2]
DisarmingaselectedpartitionPress[2][9]followedbythepartitionnumber