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Matrix® how to check
WHAT IS THE PROBLEM?
The error description and possible solution below are similar to cases where we had success, solving the
problem by updating software - deleting data - improving GPS signal reception, in eld.
Error description Possible error Possible solution
Console do not start,
screen remains black
No power supply to the
console
Ensure correct power supply to the console, replace fuse
-> (See g. 1)
Console starts, but the touch
screen do not react
Touch screen is out of
calibration
Calibrate touch screen ->
Download the ‘Force - calibration of touch screen’
app and follow the instruction in the document named
‘Forced Touch Screen Calibration’
Console starts, but the
screen behave strange
Defect screen or processor
board
The console must be send in for repair
-> (See g. 7)
Console continue to show:
‘Must have valid GNSS signal,
before starting job. Please
wait’
The GNSS port is set to
‘External’ in GNSS receiver
conguration, but there is
no external GPS receiver
connected
No antenna connected or
cable/connector is defect
Connect an external GPS receiver or set the GNSS port to
‘Internal’ if the console has an internal GPS receiver
Connect antenna, check cable and connector
-> (See g. 3)
Console starts, but the
application software stop
working
Job data in the internal
memory is invalid
Delete job data in memory ->
Download the ‘Force - delete JOB data (Data-killer)’
app and follow the instruction in the text le Named
‘How to...’
Console starts, but the
application software stop
working
The application software is
damaged
Update application software ->
Download the ‘Update Application software’ app and
follow the instruction in the document named
‘98-01483’
Guidance performance is
not constant, GPS position
continue to drift
GPS receiver rmware is not
the latest version
Update GPS receiver rmware ->
Download the ‘Update GPS receiver rmware’ app
and follow the instruction in the document named
‘98-01514’
GPS continue to switch
between DGPS and GPS
(Green <> Yellow satellite)
GPS receiver rmware is not
the latest version
Update GPS receiver rmware ->
Download the ‘Update GPS receiver rmware’ app
and follow the instruction in the document named
‘98-01514’
Guidance performance is
not constant, GPS position
continue to drift
(Note-1)
Bad data that can accumulate
in the ClearPath buer oper-
ating under trees and in close
proximity to structures while
transporting to the eld
Customers who operate their Matrix Pro GS units in
marginal GNSS reception conditions while transporting
to the eld with the Matrix Pro GS console turned on, will
benet from the ‘ClearPath Filter reset option for Ma-
trix Pro GS consoles’ option as described on page 3
Guidance performance is
not constant, GPS position
continue to jump/drift
Antenna installation is not
optimal
Optimize antenna installation
-> (See g. 2)
Guidance performance is
not constant, GPS position
continue to jump/drift
Antenna or it’s connections
are defect
Replace antenna and/or cable
-> (See g. 3)
Console do not recognize the
attached BoomPilot unit
(Setting of sections not
possible)
The Matrix console is turned
on before the BoomPilot unit
In cases where the Matrix console is connected to a 3rd
party rate controller via CANBUS, it’s important the rate
controller is turned on rst, before the Matrix console
-> (See g. 5)
Note-1: The ‘ClearPath Filter reset option’ is only available from V4.11
If the above proposals don’t solve the problem, we recommend to send the console in for repair.
