Star Micronics TSP043E Series User manual

Hardware Manual
THERMAL PRINTER
TSP043 Series

Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
© Copyright 2011-2017 Star Micronics Co., Ltd.
Trademark acknowledgments
TSP043: Star Micronics Co., Ltd.
Federal Communications Commission
Radio Frequency Interference
Statement
is device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) is device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC CAUTION:
Changes or modications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
NOTE:
is equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules.
ese limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment.
is equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to
radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
CAN ICES-3 (A) / NMB-3 (A)
EMI Class A Warning
http://www.starmicronics.com/support/mannualfolder/ClassA_Warning.pdf

Caution Symbol
ese symbols are located near the thermal print head.
Because the thermal print head is hot immediately aer printing, do not touch it. Static
electricity can damage the thermal print head. To protect the thermal print head from
static electricity, do not touch it.
is symbol is located near the cutter.
Never touch the cutter blade, as you could injure your ngers.
is symbol is located near the peripheral drive connector.
Do not connect this to a telephone.
is symbol is located near the screws securing the case or the protective plate, which
should not be opened by individuals other than service personnel. Individuals, other
than service personnel, should not remove these screws. High voltage areas in the case
can be dangerous.

TABLE OF CONTENTS
1. Unpacking and Installation.................................................................................1
1-1. Unpacking.......................................................................................................................1
1-2. Notes about Installation ..................................................................................................1
2. Parts Identication and Nomenclature..............................................................2
3. Setup .....................................................................................................................4
3-1. Connecting the Interface Cable to the PC ......................................................................4
3-2. Connecting the Interface Cable to the Printer ................................................................5
3-3. Connecting the AC Adapter............................................................................................9
3-4. Turning the Power On ..................................................................................................10
3-5. Connecting to a Peripheral Device ...............................................................................10
3-6. Loading a Paper Roll ....................................................................................................11
3-7. Changing the Paper Width............................................................................................13
3-8. Setup Precautions .........................................................................................................14
4. LED Display .......................................................................................................16
4-1. Error Indicators.............................................................................................................16
5. Preventing and Removing Paper Jams............................................................17
5-1. Preventing Paper Jams..................................................................................................17
5-2. Removing Paper Jams ..................................................................................................17
5-3. Releasing the Cutter Lock ............................................................................................18
6. Maintenance .......................................................................................................19
6-1. Thermal Head ...............................................................................................................19
6-2. Platen Rubber Roller ....................................................................................................19
6-3. Paper Holder .................................................................................................................19
6-4. Sensors and Their Surrounding Area............................................................................19

- 1 -
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
1-2. Notes about Installation
1. Choosearm,levelsurfacewheretheprinterwillnotbeexposedtovibration.
2. The power outlet you plan to connect to for power should be nearby and unobstructed.
3. Make sure that the printer is close enough to your host computer for you to connect the two.
4. Make sure that the printer is not exposed to direct sunlight.
5. Make sure that the printer is well away from heaters and other sources of extreme heat.
6. Make sure that the surrounding area is clean, dry, and free of dust.
7. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers,
refrigerators, or other appliances that cause power spikes.
8. Make sure that the room where you are using the printer is not too humid.
9. Use the printer within the boundaries indicated in the environmental requirements. Even when the ambient temperature
andhumidityarewithinthespecications,avoidradicalchangesinenvironmentalconditions.Thesuitableoperating
temperature range is as follows:
Operating temperature: 5°C to 45°C
10. When disposing of the printer, obey local regulations.
* Accessories vary depending on the model and the region where
the printer was purchased.
Printer
Safety Instructions

- 2 -
2. Parts Identication and Nomenclature
1Rear cover Open to replace paper.
Do not open while printing.
2Control panel Features lamps that indicate printer status and a button for operating
the printer.
3FEED button When the printer is online, pressing this button feeds the paper roll.
4POWER lamp (green) Lights when the printer is online.
This lamp also indicates errors, in combination with other lamps.
5ERROR lamp (red) Lights when the cover is open.
This lamp also indicates errors, in combination with other lamps.
1
5
4
2
3

- 3 -
● BSC10UC / BSC10UD
● BSC10LAN
DC24V DK
DC24V
DC OUT
5V/0.5A
100/10BASE ON
DIPSW
21
DK
78 9
10
11 12 13
9
10
6
6Power switch Turns the printer on and o.
7Interface connector Connects to a host PC through a cable.
8USB port Connects to a host PC through a USB cable.
9Power inlet Connects to an optional AC adapter.
0Peripheral drive
connector
Connects to peripheral devices such as cash drawers.
Do not connect this to a telephone line.
AUSB connector (Host) 5.0 V Outputs 0.5 A power.
The USB communication function is not installed.
BEthernet connector Connect to various host computers by Ethernet cable.
CDip switches Sets the Ethernet function.

- 4 -
3. Setup
3-1. Connecting the Interface Cable to the PC
3-1-1. USB Cable
Connect the USB cable to the USB port on your PC.
3-1-2. Parallel Cable
Connect the parallel cable to the parallel port on your PC.
3-1-3. RS-232C Cable
Connect the RS-232C cable to the RS-232C port on your PC.
3-1-4. Ethernet Cable
1) Connect the Ethernet cable to the Ethernet port on your PC.
2) Connect the computer's Ethernet port to the Ethernet port on a router or a
hub and so on, with an Ethernet interface cable.

- 5 -
3-2. Connecting the Interface Cable to the Printer
Printer cables are not included in the package.
Obtainanappropriatecablethatcomplieswiththespecicationsbeforehand.
Because the appropriate interface cable differs depending on the system that you are connecting the printer to, contact the dealer
that you bought the product from if you are unsure about what cable to use.
Before connecting or disconnecting an interface cable, be sure to disconnect the AC adapter’s power cord from the outlet.
3-2-1. USB Cable
To connect a USB cable, follow the procedure given below.
1) Make sure that the AC adapter’s power cord is not connected to the outlet.
2) Connect the USB cable to the USB port.
3) Asshowninthegure,passthecablethroughthecablehookstoholditinplace.
Cable hook
USB cable

- 6 -
3-2-3. RS-232C Cable
To connect an RS-232C cable, follow the procedure given below.
1) Make sure that the AC adapter’s power cord is not connected to the outlet.
2) Connect the RS-232C cable to the connector on the RS-232C interface board, and tighten the left and right screws.
3-2-2. Parallel Cable
To connect a parallel cable, follow the procedure given below.
1) Make sure that the AC adapter’s power cord is not connected to the outlet.
2) Connect the parallel cable to the connector on the parallel interface board, and fasten the connector clasps.
RS-232C cable
Parallel cable