Widex mind440 User manual

NB:
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Pantone Orange 21: 45%
Black: 10%
User’s instructions
The mind440 Series
m4-9
Behind-the-ear

2 3
The hearing aid and accessories shown in these in-
structions may not look the same as the ones you have.
We furthermore reserve the right to make any changes
considered necessary.
Hearing aids and their accessories should
not be disposed of with normal household
waste. Please consult your national Widex
distributor for advice on how to dispose of
your hearing aid.

4 5
Contents
Thank you... ...........................................6
Ear-set solutions....................................... 7
The hearing aid........................................8
Function signals....................................... 9
Right/left identification................................ 9
The battery...........................................10
Inserting the battery...............................11
Low battery indication.............................12
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 13
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Automatic volume adjustment. . . . . . . . . . . . . . . . . . . . . . . . 14
Fine tuning volume...................................15
Listening programs...................................17
Zen program ......................................20
Benefits ...........................................20
Indications for use.................................21
Directions for use..................................21
Precautions .......................................23
Warnings .........................................24
Risks ..............................................24
Switching between the listening programs. . . . . . . . . 25
Using a telephone....................................26
Hearing aid with an earmold . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Placing the hearing aid and earmold . . . . . . . . . . . . . . . . . . 28
Removing the hearing aid and earmold . . . . . . . . . . . . . . . 29
Cleaning .............................................30
The hearing aid....................................31
The earmold ......................................32
Changing the earmold tubing . . . . . . . . . . . . . . . . . . . . . . . . 33
Hearing aid with an instant ear-tip . . . . . . . . . . . . . . . . . . . . 34
Right/left identification...............................35
Placing the hearing aid and ear-tip. . . . . . . . . . . . . . . . . . . . 36
Removing the hearing aid and ear-tip . . . . . . . . . . . . . . . . . 37
Cleaning .............................................38
The hearing aid....................................39
The ear-set ........................................40
Changing the ear-set .................................41
Tubing and ear-tip size ...............................42
The anchor...........................................43
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . 44
Right/left identification...............................45
Placing the hearing aid and custom ear-tip . . . . . . . . . . . . 46
Removing the hearing aid and
custom ear-tip........................................47
Cleaning .............................................48
The hearing aid....................................49
The ear-set ........................................50
Changing the tubing .................................51
In case of malfunction ................................52
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Good advice..........................................56
Accessories...........................................58
Audio input ..........................................58
FM systems...........................................61
Remote control.......................................62
Your hearing aid ......................................63

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General
Thank you...
...for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can check off
the solution chosen for you.
Earmold Instant ear-tip Custom ear-tip
Important
Unless otherwise indicated, the information provid-
ed in this booklet applies to all three ear-set types. In
addition to the general instructions, please be sure
to read the sections that apply to your specific ear-
set solution.

8 9
General
The hearing aid
The illustration below shows the hearing aid without
the ear-set.
1. Microphone openings, where the sound enters the
hearing aid.
2. Volume control for fine tuning of loudness is avail-
able on some models.
3. Program button for choosing between different
listening programs.
4. On/off switch.
5. Battery drawer with nail grip for easy opening.
Function signals
Your hearing aid may be set to produce a signal to indi-
cate the use of certain functions. The signal can be a
spoken message or tones adjusted by the hearing care
professional in consultation with you. The signal can
also be deactivated.
Right/left identification
If you wear hearing aids on both
ears, the hearing aids can be pro-
vided with color indicators (red
mark = right and blue mark =
left).
The arrow shows the position of
the identification mark.
1
2
3
4
5

10 11
General
The battery
We recommend Zinc Air batteries. Use a type 13 bat-
tery for your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiration date and the recommendations regard-
ing disposal of used batteries on the battery pack. The
battery life will depend on a number of factors, such as
the setting of your hearing aid, how many hours you
use it daily and the listening environments in which
you use it.
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
1. Use the nail grip to swing open the battery drawer.
2. Place the battery so that the plus (+) sign of the bat-
tery faces upwards.
3. You can use the provided battery magnet to steer
the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
123

12 13
General
Low battery indication
In the standard setting, the hearing aid will produce a
spoken message when the battery is nearly exhausted
(see page 9). If a setting with tone indication has been
chosen, four beep-tones will be produced. Once the
battery is totally exhausted, the hearing aid will be
completely silent. Exactly how long the hearing aid will
function after the low battery indication varies from
one case to another. We recommend that you always
have a spare battery with you.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid. When changing battery, it is a good idea to hold
the hearing aid over a table.
Your hearing aid may be provided with a special bat-
tery drawer, helping to secure the battery in the draw-
er. This type of drawer can be a good choice if the hear-
ing aid is worn by a child.
Turning the hearing aid on and off
The battery drawer is placed at the bottom of the hear-
ing aid. The battery drawer also functions as the on/off
switch.
1. Push the switch upwards to turn the hearing aid on.
If you have just turned off the hearing aid, wait at
least three seconds before turning it on again.
2. Push the switch downwards to turn the hearing aid
off.
3. The word “OFF” is clearly visible on the switch when
the hearing aid is turned off.
In the standard setting a spoken message will indicate
that the hearing aid is on (see page 9).
Please remember to switch the hearing aid off when it
is not in use. Remove the battery if the hearing aid will
not be used for several days.
1 2 3

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General
Possible start-up settings
The hearing aid can be set to start up in two different
ways. In the standard start-up setting, the hearing aid
minimizes whistling while it is being placed on the ear.
The alternative is a setting where the hearing aid whis-
tles slightly while you place it on the ear. Together with
your hearing care professional you can choose the
start-up setting that suits your needs best.
Automatic volume adjustment
The hearing aid volume is adjusted automatically in ac-
cordance with your sound environment.
Fine tuning volume
Your hearing aid may be provided with a volume con-
trol, shaped like a small lever.
Push the lever upwards to gradual-
ly raise the automatically set vol-
ume.
Push the lever downwards to grad-
ually lower the volume.
Each time you operate the volume control, you will
hear a beep-tone – unless you have chosen to have the
tone indication deactivated (see page 9). When you
raise the volume, you will hear a higher beep-tone for
each step the volume is raised. When you lower the
volume, you will hear a deeper beep-tone for each step
the volume is lowered. When the maximum or mini-
mum adjustment level is reached, a steady tone will
sound.
Important
If the volume in your hearing aid is generally too
loud or too weak, or the reproduced sounds are dis-
torted, or you would like any further information,
consult your hearing care professional.

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General
To turn off the sound completely:
• Keep pressing the volume control lever downwards
after the steady tone has sounded.
To turn the sound on again:
• Press the lever upwards or
• Change listening program or
• Turn the hearing aid off, wait 3 seconds and turn it on
again.
Any adjustment of the volume setting will be cancelled
when your hearing aid is turned off.
If you wish to have the volume control disabled, please
consult your hearing care professional.
Listening programs
Depending on how your hearing care professional has
programmed your hearing aid, you can have up to six
listening programs intended for specific listening situa-
tions.
At the back of this booklet your hearing care profes-
sional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be changed.
When selecting a listening program, please remember
that there are situations where it is particularly impor-
tant to be able to hear the surroundings sounds (e.g.
traffic, warning signals).
Master: Standard program
Acclimatization: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
Comfort : Attenuates background noise.

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General
Audibility Extender: Makes high-frequency sounds
audible.
T: In this program you listen via the telecoil (T) and not
via the hearing aid microphone (M). The telecoil is used
where a loop system or specially adapted telephone
system is installed. Activating the telecoil program al-
lows you to listen to a specific sound source and shut
out surrounding sounds.
M + T: In this program you listen via the hearing aid mi-
crophone (M) and the telecoil (T).
Zen: Makes fractal tones. The generated sounds are ad-
justed according to your hearing loss.
The Zen program may be used with amplification so
both the surrounding sounds and the fractal tones are
heard together. Or, it may be used alone (without am-
plification) in quiet when you are not required to hear
surrounding sounds.
Up to two listening programs with one Zen style each
can be programmed for Zen. Furthermore, a special
Zen program can be made available. This is called Zen+
and can contain up to three Zen styles.
Important
Use of the different Zen programs may interfere
with hearing surrounding sounds including speech.
The programs should not be used when hearing
such sounds is important. Switch the hearing aid to
a non-Zen program in those situations.

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General
Zen program
Your hearing aid may be provided with a unique op-
tional listening program called Zen. It makes musical
tones (and sometimes a rushing noise) in the back-
ground using the latest in Fractal technology. These
sounds are shaped according to your hearing loss so
you can listen to them at any time and at any place with
a simple push of the program button. The Zen program
may be used alone (without amplification) in quiet
when you are not required to hear surrounding sounds.
Or, it may be used with the Master program so both the
surrounding sounds and the generated sounds (fractal
tones and noise) are heard together.
Benefits
The Zen program provides a relaxing listening back-
ground for some people. When the Zen program is
used in a tinnitus management program, its wearer
may experience some relief from tinnitus.
Indications for use
The Zen program is intended to provide a relaxing
sound background (i.e., music/noise source) for adults
who desire to listen to such a background in quiet. It
may be used as a sound therapy tool in a tinnitus treat-
ment program that is prescribed by a hearing health-
care professional (audiologists, hearing aid specialists,
otolaryngologists) who is trained in tinnitus manage-
ment.
Directions for use
The Zen program can be activated with a simple push
of the program button on the hearing aid (or on the re-
mote control). Depending on how your Hearing Health-
care Professional has set up the program, you can ac-
cess the Zen program by a “short-press” of the program
button or a “long-press” of the program button.

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General
• “Short-Press” option – the program button is pressed
for less than a second. At most two listening pro-
grams can be programmed for Zen.
• “Long-Press” option – the program button is pressed
and held for more than 1 second. Up to three Zen
styles are available. A “short-press” of the program
button in the long-press mode will allow you to cycle
through the available Zen styles. You can exit the
“long-press” mode by pressing and holding the pro-
gram button for more than a second.
Because of the unique ways in which Zen is pro-
grammed in your hearing aid, please follow the recom-
mendations of your hearing healthcare professionals
as to how to use the program, when to use the pro-
gram and/or how long to use the program.
Precautions
To ensure the safety and effectiveness of the Zen pro-
gram when used as a sound therapy tool for tinnitus,
the tinnitus management program must be designed
and conducted by Hearing Healthcare Professionals
who are trained in tinnitus management. A tinnitus
management program should include a complete au-
diological evaluation, tinnitus diagnosis, counseling,
use of proper amplification and/or sound therapy tools.
Prior to any tinnitus management program, it is advis-
able that you seek medical attention to exhaust any
medical or surgical treatment options.
Use your hearing aid and the Zen program according
to the directions and schedule recommended by your
hearing healthcare professionals.

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General
Switching between the listening
programs
You can switch between the pro-
grams by using the program but-
ton on the back of the hearing aid.
Each time you switch to another
program, a click is produced and a
spoken message will indicate your
program choice.
If your hearing aid is provided with the Zen+ program,
you access this program by pressing the program but-
ton for more than one second. This function is called
SmartToggle.
A short press of the program button in the Smart Toggle
mode will allow you to cycle through the available Zen
styles. You can exit SmartToggle by pressing and hold-
ing the program button for more than a second.
Warnings
Use of the Zen program may interfere with hearing
everyday sounds including speech. It should not be
used when hearing such sounds is important. Switch
the hearing aid to a non-Zen program in those situa-
tions.
Risks
There are no known risks or side effects associated with
the use of the Zen program. However, consistent with
our recommendations on the use of conventional hear-
ing aids, stop using the hearing aids (and the Zen pro-
gram) and seek attention from your hearing healthcare
professional if any of the following symptoms are not-
ed:
• Skin irritation
• Perceived decrease in loudness, tolerance of sounds,
speech not as clear, or worsening tinnitus

26 27
Hearing aid with an earmold
If you have chosen the tone indication setting instead
of a spoken message, the various sounds tell you which
program you have chosen:
• Program 1: One brief beep
• Program 2: Two brief beeps
• Program 3: Three brief beeps
• Program 4: One long and one brief beep
• Program 5: One long and two brief beeps
• Zen+: Tone
If you wish to have the program button disabled, please
consult your hearing care professional.
Using a telephone
When listening on a telephone, we
recommend that you hold the tele-
phone against your head at an an-
gle above your ear, and not directly
against the ear. If the sound is not
optimal, try to move the telephone
loudspeaker to a slightly different
position.
Hearing aid with an earmold
The ear-set consists of the following parts:
1. Earhook
2. Tubing
3. Earmold
3a. Sound outlet
3b. Vent
2
1
3
3a
3b

28 29
Hearing aid with an earmold
Placing the hearing aid and earmold
1. Insert the earmold in the ear canal while holding
the lower part of the tubing.
2. It may help to pull the outer ear backwards and up-
wards with the opposite hand.
3. Place the hearing aid behind the ear, so that the
earhook rests comfortably on the ear, close to your
head.
12
3
Removing the hearing aid and earmold
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the earmold out of the ear canal,
while holding the lower part of the tubing.
If it is difficult, you can try to move the earmold care-
fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards with
the opposite hand.
1 2

30 31
Hearing aid with an earmold
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Wax removing tool
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
12
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.

32 33
Hearing aid with an earmold
The earmold
Make sure that your earmold is clean and free of ear-
wax and moisture. If the vent is plugged, clear it with a
wax removing tool.
Contact your hearing care professional for specific in-
structions regarding the care of your earmold.
Never use alcohol or other cleaning solutions to clean
the earmold.
Changing the earmold tubing
If your earhook or tubing becomes slack, stiff, yellow or
cracked; or, if the earmold no longer fits your ear, con-
tact your hearing care professional.

34 35
Hearing aid with an instant ear-tip
Hearing aid with an instant ear-tip
The ear-set consists of the following parts:
1. Tubing with
1a. hook
1b. trimmed anchor
2. Instant ear-tip
1a
1
1b
2
Right/left identification
The ear-set tubing is available in
different lengths for the right and
left ear, respectively. The individu-
al size is printed on the tubing. Red
print indicates that it is for the right
ear and blue print that it is for the
left ear.

36 37
Hearing aid with an instant ear-tip
Placing the hearing aid and ear-tip
1. Place the hearing aid behind the ear, so that the
hook and tubing rest comfortably on the ear, close
to your head.
2. Insert the ear-tip in the ear canal while holding the
lower part of the tubing.
Make sure that the anchor is positioned correctly, se-
curing the position of the ear-set.
Check at regular intervals that the hearing aid and ear-
set are positioned correctly.
12
Removing the hearing aid and ear-tip
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the tubing.
12

38 39
Hearing aid with an instant ear-tip
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Cleaning thread
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
1
2
The hearing aid
Clean the hearing aid with
the soft cloth after use.
Never use water or cleaning
solutions to clean the hear-
ing aid.
When the hearing aid is not in use,
the battery drawer should be left
open, so as to ventilate the hearing
aid and allow it to dry.