Starkey SurfLink User manual

MOBILE 2
OPERATIONS MANUAL

Table of Contents
Introduction 5
Basic Use 6
Getting Started 11
Power Button 11
Touch Screen Display 11
Volume Up Button 13
Volume Down Button 13
Micro-USB Jack 13
Built-In Microphones 15
Performance Overview 15
Operation 16
Adjusting Settings in your Hearing Aids 16
Streaming Cell Phone Calls 18
Call Waiting 20
Streaming Audio 21
Streaming Bluetooth Landline Phone Calls 23
2

Tools 25
Bluetooth Features 25
Manage Paired Bluetooth Devices 27
Brightness 28
Syncing Hearing Aids 29
Choose Features for SurfLink Mobile 2 31
Remote Layout 33
Language 34
Settings Lock 35
Display Options 36
Phone Options 37
General Options 38
Additional Information 40
Accessories 40
Bluetooth Overview 43
Required Information 44
FCC Information 47
3

4

Introduction
SurfLink Mobile 2 is designed to interface with your
wireless hearing aids in multiple ways:
• As a cell phone streaming device
• As an audio streaming device from:
– Bluetooth
®
devices
– Line-in input via the micro-USB jack
– Built-in omni (“Surround”) and directional
(“Focus”) microphones
• As a remote control to make hearing aid
setting adjustments
Streaming – Audio or sound transmitted wirelessly
from SurfLink Mobile 2 to your hearing aids.
5

1
6
3 4
2
5
6
Basic Use

Basic Use
1. Power Button
• Long press and hold (5 seconds) powers on
or powers off SurfLink Mobile 2
• Short press and release wakes or hides display
while SurfLink Mobile 2 is powered on
2. Touch Screen Display – Press and release on
touch screen buttons to make selection
3. Volume Up Button – Press and release to
increase sound levels
4. Volume Down Button – Press and release to
decrease sound levels
5. Micro-USB Jack
• Recharge via battery-charging cable
• Stream audio from the line-in cable
6. Built-In Microphones – For use in streaming
audio as an assistive listening device
7
Basic Use

To Sync Your Hearing Aids with SurfLink Mobile 2:
1. See page 29 for more details
To Pair a Bluetooth
®
device (including cell phones)
with SurfLink Mobile 2:
1. See page 25 for more details
To Operate Remote Control:
1. Select lower left icon to navigate
to Remote screen
2. See page 16 for more details
Ear Selection
Left / Both / Right
Memory – Cycle
through available
memories
Mute / Unmute
Favorite
(varies by
hearing aid) –
• Start/stop SurfLink
Media audio
streaming
• iQ Boost
• Jump to
Memory 4
• Multiflex Tinnitus
On/Off
• Not active
Home – Reset hearing
aids to Memory 1
at power on volume
level
8
Basic Use

To Stream Audio:
1. Select lower middle icon to navigate to
Streaming screen
2. Only available audio inputs are displayed
3. Select desired audio source button to highlight
and start streaming. Select highlighted button
to stop streaming
4. See page 21 for more details
100%
mp3 Player
Line-In
Surround Focus
Tablet
Landline
To Answer Incoming Phone Calls:
1. When an incoming call is received by a
cell phone connected to SurfLink Mobile 2,
the incoming call screen will appear
2. Accept call by selecting the Answer button
3. Decline call by selecting Do Not Answer button
4. See page 18 for more details
9
Basic Use

Basic Use
Incoming Call
5557635432
100%
To Make Outgoing Phone Calls:
1. Dial call on your connected cell phone
2. Once call is dialed, Phone screen appears
on SurfLink Mobile 2
3. See page 18 for more details
During Active Phone Calls
1. See page 18 for more details
Remote icon –
adjust hearing
aids during call
100%
End Call
Just Talk
Mute
SurfLink Mic
JustTalk –
use hearing aid
microphones as voice
pickup option
SurfLink Mic – use
built-in microphones
on SurfLink Mobile 2
as voice pickup option
Mute – when
highlighted, caller
cannot hear your voice
End Call – terminates
phone call
10