Starkey SurfLink User manual

OPERATIONS MANUAL

2 3
Table of Contents
Introduction 4
Terminology 5
SurfLink Mobile Overview 6
Touch Screen Display 7
On/Off Button 8
Volume Up 8
Volume Down 9
Micro USB Port 9
SurfLink Mobile Microphone Ports 10
Accessories 10
Getting Started / Setup 12
Syncing Hearing Devices with
SurfLink Mobile 12
Pairing Mobile Phone with
SurfLink Mobile 14
Operation 18
Adjusting Your Hearing Devices 18
Streaming Phone Calls 20
Streaming Audio 24
Settings 28
Bluetooth 28
Hearing Devices 28
Tools 29
Required Information 44
FCC Information 46

4 5
Introduction
The SurfLinkMobile device is designed to interface with your
wireless hearing devices in multiple ways:
• As a cell phone streaming device
• As an audio streaming device from:
– Bluetooth devices
– Wired input connected via the micro USB port
– SurfLinkMobile directional or omnidirectional
microphones
• As a remote control to make hearing device settings
adjustments
Terminology
Streaming/Audio Streaming – Sound is sent wirelessly
from an audio device to the hearing devices via SurfLink
Mobile.
Sync – To establish a connection between SurfLink Mobile
and wireless hearing devices so that the hearing devices
can receive streamed audio and settings changes from
SurfLink Mobile.
Pair – To establish a connection between a Bluetooth
device (e.g., mobile phone, MP3 player, laptop) and
SurfLink Mobile for the purpose of streaming audio from
the Bluetooth device to the hearing devices via SurfLink
Mobile.
Assistive Listening Device – A device used to overcome
listening challenges resulting from distance from a sound
source, background noise or reverberation by sending the
sound source directly to the listener.
Directional – A microphone designed to receive sound
from a particular direction (in front of the microphone)
and to reduce the level of sounds from other directions.
Directional microphones are useful for listening to a single
speaker in the presence of background noise.
Omnidirectional – A microphone which receives sounds
from all directions. Omnidirectional microphones are useful
for listening to multiple speakers in quiet environments.
Bluetooth – Wireless communication technology used for
audio and data transmission over short distances between
two paired devices.

6 7
SurfLinkMobile
Overview
SurfLinkMobile
Overview
Touch Screen Display
The SurfLinkMobile device incorporates a full-color
display with an innovative touch screen to control all
features of the device. Press and release the Touch Screen
display buttons to make selections via the Touch Screen.
The taskbar at the top of the display provides
information about the SurfLinkMobile device battery
status as well as indication of the Bluetooth antenna On
state.
Basic
Remote Screen
Intermediate Advanced Pressed
Remote
Labels On
Remote Remote Remote
RemoteRemote RemoteRemote
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Remote
Home
Favorite
Mute
Memory
Left Right
Left
Binaural
Right
Memory
Mute
Favorite
Home
When the SurfLinkMobile Bluetooth antenna is On,
Basic
Remote Screen
Intermediate Advanced Pressed
Remote
Labels On
Remote Remote Remote
RemoteRemote RemoteRemote
Volume Graphic “Pressed” State
Graphic appears WHITE DURING
each button press
Volume Graphic “Released” State
Graphic appears BLUE for 1/2 (?) second
AFTER each button press
Remote
Home
Favorite
Mute
Memory
Left Right
Left
Binaural
Right
Memory
Mute
Favorite
Home
will display on the left end of the taskbar. When the
Bluetooth antenna is Off, no symbol will display.
Status of the SurfLinkMobile rechargeable battery will
be provided as follows:
• Fully charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• 80% charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• 60% charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• 40% charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• 20% charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• <20% charged
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
• Charging
100%
80%
60%
40%
20%
Fully Charged
Charging @80%
Charging @60%
Charging @40%
Charging @20%
<20%
Battery Status
SurfLinkMobile Overview
1. On/Off Button
2. Volume Up/Down Buttons
3. Touch Screen
4. Micro USB Port
5. Built-In Microphone
Ports
1
5
2
3
4

8 9
SurfLinkMobile
Overview
SurfLinkMobile
Overview
Volume Down
To decrease the volume of sounds coming through the
wireless hearing device, press and release the Volume
Down button on the side of the device. Continue to
press and release until the desired volume is reached.
Micro USB Port
The Micro USB port is used for recharging the
SurfLinkMobile rechargeable battery as well as for
streaming audio from a wired input.
To recharge the SurfLinkMobile battery, connect the
battery charging cable to the Micro USB port on the
SurfLinkMobile device (Figure 1) and attach the USB
connector of the charging cable to the wall charging
adaptor (Figure 2). Plug the wall charging adaptor into a
power outlet.
Note: Charging time from fully
depleted to full charge is
approximately three hours. It
is important that the SurfLink
Mobile battery be fully charged
and fully depleted at least
three times during initial use to
calibrate the battery indicator
shown on the device screen.
Until this occurs, the battery
indicator will not accurately
reflect remaining battery life.
On/Off Button
To turn the SurfLinkMobile device On, press and hold
the On/Off button until the touch screen display
powers on.
When the SurfLinkMobile device is On, you can put the
device into Sleep Mode by a short press and release
of the On/Off button. In Sleep Mode, the device is
still On, but the Touch Screen display is turned off.
Sleep Mode can be used to prevent accidental input to
the Touch Screen display as well as a way to preserve
SurfLinkMobile battery life during use. SurfLink Mobile
will automatically enter Sleep Mode to conserve power
when no Touch Screen input is received for one minute.
To wake the screen, press and release the On/Off
button, then press the push to unlock button on the
screen.
To turn the SurfLinkMobile device Off, press and hold
the On/Off button until the Touch Screen displays the
“Powering Down” message and the device turns off.
Volume Up
To increase the volume of sounds coming through the
wireless hearing device, press and release the Volume
Up button on the side of the device. Continue to press
and release until the desired volume is reached.
S
URF
L
INK
Fig. 1
Fig. 2