StarTech.com USB32DP24K60 User manual

Quick-start guide
FR: Guide de l’utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l’uso - it.startech.com
Manual Revision: 06/18/2021
For the latest information, technical specications, and support for
this product, please visit www.StarTech.com/USB32DP24K60
Package contents
Requirements
• Two DisplayPort monitors with cabling
• A computer system with:
• An available USB 3.0 port
• Windows® 10, 8.1, 8 or 7
• macOS High Sierra (10.13), Sierra (10.12), El Capitan (10.11),
Yosemite (10.10)
Operating system requirements are subject to change. For the latest
requirements, please visit www.StarTech.com/USB32DP24K60.
USB32DP24K60
USB 3.0 to Dual DisplayPort Adapter - 4K 60Hz
*actual product may vary from photos
1 x USB video adapter
1 x quick-start guide
Product overview
Integrated USB 3.0
input cable
DisplayPort
output port #1
Notes:
• You may need to restart your computer during the software
installation process. Be sure to save any unsaved material before
you install the software.
• If you’re running Windows 7, macOS 10.10 or macOS 10.1, ensure
the USB video adapter is not connected to your computer until
after driver installation.
1. If you’re running Windows 7, macOS 10.10 or macOS 10.11,
download the latest software from the StarTech.com website:
http://www.StarTech.com/USB32DP24K60
Note: If you’re running Windows 8 (or later), or macOS 10.12
(or later) proceed to step 5.
2. The software will be compressed in a .zip folder. Extract the
contents of the folder to a location on your computer that’s easy
to access, such as your Desktop or Downloads folder.
3. Open the folder that corresponds with your operating system.
If you’re running Windows, launch the Setup (exe) le. If you’re
running macOS, launch the DisplayLink Installer (dmg) le.
4. Follow the on-screen prompts to complete the installation, and if
instructed to do so, restart your computer.
5. Connect a DisplayPort cable to each of the adapter’s DisplayPort
output ports and to your DisplayPort monitors.
6. Once your computer has restarted, connect the Integrated USB
3.0 input cable to a USB port on your computer.
Important notes:
If connecting multiple USB video adapters or docking stations
to a single computer:
• This USB video adapter uses a DisplayLink family chipset.
If you’re connecting this device to a computer along with
additional USB video adapters or docking stations, avoid using
devices with dierent family chipsets, such as Trigger or Fresco
Logic®.
• To connect multiple USB display adapters to the same
computer, you don’t need to install any additional drivers.
Repeat steps 5 through 6 for each video adapter.
• You may be prompted to restart your computer after
connecting each USB video adapter.
Installation
DisplayPort
output port #2
If you’re running Windows 7, macOS 10.10 or
macOS 10.11, you must ensure the latest drivers
from the StarTech.com website are installed before
connecting the USB video adapter to the computer.
If you’re running Windows 8 (or later), you can utilize
an internet connection to automatically install the
latest drivers as soon as the USB video adapter is
connected to the computer.

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void the user’s authority to operate the
equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s)
to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all
trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and
access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a two-year warranty.
StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental,
consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not
allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
macOS
1. Click Menu.
2. Click System Preferences.
3. Click Displays.
4. To adjust resolution, use the Display tab.
5. To adjust orientation, use the Arrangement tab.
Supported resolutions
Audio will only output over DisplayPort, when the adapter is initially
installed and connected. To play back audio from another audio
device instead of DisplayPort, such as your computer speakers, you
must manually change the default audio device.
Windows
1. Click Start.
2. Click Apps.
3. Click Windows System.
4. Click Control Panel.
5. Click Hardware and Sound.
6. Click Manage audio devices to select your desired audio device.
Audio conguration
at 60Hz
3840x2160 (60Hz), 2560x1600
at 120Hz
2560x1440 (120Hz), 2048x1152
at 144Hz
1920x1200, 1920x1080, 1600x1200, 1680x1050, 1600x900,
1400x1050, 1440x900, 1366x768, 1360x768, 1280x800, 1280x768,
1280x720
Note: Lower resolutions are also supported at each specied refresh
rate.
Congure the adapter settings
Video conguration
Windows
1. Right-click on some open space on your desktop and click Screen
resolution.
2. Click the monitor you want to change the settings on.
3. Adjust the screen resolution and orientation as needed.
4. Click Apply.
5. A Display Settings dialog box will appear conrming your
changes. If you’re happy with your conguration click the Keep
Changes button.
Audio conguration cont’d
macOS
1. Click Menu.
2. Click System Preferences.
3. Click Sound.
4. Click the Output tab to selected your desired audio device .
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