StarTech.com Thunderbolt TB3CDOCKDP User manual

Manual Revision: 12/18/2019
User Manual
For the latest information and specications visit
www.startech.com/TB3CDOCKDP
Thunderbolt™ 3 Dock with USB-C Laptop
Compatibility | Dual 4K DisplayPort | 60W PD
Actual product may vary from photos
SKU#: TB3CDOCKDP

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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or electric
lines under power.
• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents
Compliance Statements........................................................................i
Safety Statements..................................................................................ii
Product Diagram....................................................................................1
Front View.................................................................................................................................................... 1
Rear View...................................................................................................................................................... 2
Product Information..............................................................................3
Package Contents ..................................................................................................................................... 3
Requirements ............................................................................................................................................. 3
Operating Temperature .......................................................................................................................... 4
Installation ..............................................................................................4
Powering the Docking Station ............................................................................................................. 4
Driver Installation...................................................................................................................................... 5
Connecting a Host..................................................................................5
Thunderbolt 3 Host................................................................................5
USB-C Host................................................................................................................................................... 6
Connecting Peripherals.........................................................................6
USB-A Port (Charging)............................................................................................................................. 6
3.5 mm Audio Port.................................................................................................................................... 7
RJ45 Port (Network Device)................................................................................................................... 8
USB-A Port ................................................................................................................................................... 8

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USB-C Port (Charging) ............................................................................................................................. 8
USB-C Port ................................................................................................................................................... 9
DisplayPort Port......................................................................................................................................... 9
Compatible Active Adapters................................................................................................................. 10
LED Indicators.........................................................................................11
Power LED.................................................................................................................................................... 11
RJ45 LED....................................................................................................................................................... 11
Video Resolution....................................................................................12
Mounting the Docking Station ............................................................13

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Product Diagram
Front View
1Power LED 4USB-A Port
2Thunderbolt 3 Host
Port 53.5 mm Audio Port
3Mounting Holes x 4
(bottom) 6Lock Slot (side)
1 2 3 4 5
6

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Rear View
1USB-A Ports x 2 4USB-C Ports x 2
2DisplayPort Ports
x 2 5DC 20V Port
3RJ45 Port
1 2
345

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Product Information
Package Contents
• Docking Station x 1
• Universal Power Adapter x 1
• Power Cords (NA/JP, ANZ) x 2
• Thunderbolt 3 Cable (0.7 m) x 1
• User Manual x 1
Requirements
For the latest requirements, please visit
www.startech.com/TB3CDOCKDP.
Host
• Host Computer with a Thunderbolt 3 or USB-C Port x 1
Note: The Thunderbolt 3 or USB-C port must support USB
Power Delivery to power and charge the Host Computer.
Display
• Displays (DisplayPort input) x 2
Note: To connect to a dierent display (HDMI, VGA, or USB-
C), an additional adapter (sold separately) is required. See
the Compatible Active Adapters section for further details.
Cables
• DisplayPort Cable x 1
• Thunderbolt 3 Cable x 1

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Operating System
• Windows® 8 or 10
• macOS 10.12 10.13 or 10.14
Operating Temperature
Due to the high performance of Thunderbolt technology,
Thunderbolt products sometimes generate more heat than
traditional hardware. Therefore, it’s normal for the docking
station to warm up when in use. As such, it’s recommended that
you don’t place your laptop on the docking station’s surface, as
doing so will result in even higher temperatures.
These higher temperatures do not present a safety hazard to
users or to hardware.
Installation
Powering the Docking Station
1. Select the appropriate regional Power Cord and connect it
to the Universal Power Adapter.
2. Connect the Universal Power Adapter to the DC 20V Port
on the Docking Station and to an AC Electrical Outlet.
DC 20V Port