StarTech.com Thunderbolt TB3CDOCKDP User manual

Manual Revision: 12/18/2019
User Manual
For the latest information and specications visit
www.startech.com/TB3CDOCKDP
Thunderbolt™ 3 Dock with USB-C Laptop
Compatibility | Dual 4K DisplayPort | 60W PD
Actual product may vary from photos
SKU#: TB3CDOCKDP

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Compliance Statements
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
Use of Trademarks, Registered Trademarks, and other
Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and
other protected names and/or symbols of third-party companies not related in
any way to StarTech.com. Where they occur these references are for illustrative
purposes only and do not represent an endorsement of a product or service
by StarTech.com, or an endorsement of the product(s) to which this manual
applies by the third-party company in question. Regardless of any direct
acknowledgement elsewhere in the body of this document, StarTech.com
hereby acknowledges that all trademarks, registered trademarks, service marks,
and other protected names and/or symbols contained in this manual and
related documents are the property of their respective holders.

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Safety Statements
Safety Measures
• Wiring terminations should not be made with the product and/or electric
lines under power.
• Product installation and/or mounting should be completed by a certied
professional as per the local safety and building code guidelines.
• Cables (including power and charging cables) should be placed and routed
to avoid creating electric, tripping or safety hazards.
Mesures de sécurité
• Les terminaisons de câblâge ne doivent pas être eectuées lorsque le produit
et/ou les câbles électriques sont sous tension.
• L’installation et/ou le montage du produit doit être réalisé par un
professionnel certié et dans le respect des normes locales et du code de
construction local.
• Les câbles (y compris les câbles d’alimentation et de chargement) doivent
être placés et acheminés de façon à éviter tout risque électrique, de chute ou
de sécurité
安全対策
• 電源が入っている状態の製品または電線の終端処理を行わないでくださ
い。
• 製品の設置やマウントは、使用地域の安全ガイドラインおよび建築基準に
従い、有資格の専門業者が行うようにしてください。
• ケーブル（電源ケーブルと充電ケーブルを含む）は、適切な配置と引き回し
を行い、電気障害やつまづきの危険性など、安全上のリスクを回避するよう
にしてください。
Misure di sicurezza
• I terminiali dei li elettrici non devono essere realizzate con il prodotto e/o le
linee elettriche sotto tensione.
• L’installazione e/o il montaggio dei prodotti devono essere eseguiti da un
tecnico professionale certicato che conosca le linee guida locali sulle norme
edilizie e sulla sicurezza.
• I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati
e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o
pericoli per la sicurezza.

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Säkerhetsåtgärder
• Montering av kabelavslutningar får inte göras när produkten och/eller
elledningarna är strömförda.
• Installation och/eller montering får endast göras av behöriga yrkespersoner
och enligt gällande lokala förordningar för säkerhet och byggnormer.
• Kablar (inklusive elkablar och laddningskablar) ska dras och placeras på så
sätt att risk för snubblingsolyckor och andra olyckor kan undvikas.

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Table of Contents
Compliance Statements........................................................................i
Safety Statements..................................................................................ii
Product Diagram....................................................................................1
Front View.................................................................................................................................................... 1
Rear View...................................................................................................................................................... 2
Product Information..............................................................................3
Package Contents ..................................................................................................................................... 3
Requirements ............................................................................................................................................. 3
Operating Temperature .......................................................................................................................... 4
Installation ..............................................................................................4
Powering the Docking Station ............................................................................................................. 4
Driver Installation...................................................................................................................................... 5
Connecting a Host..................................................................................5
Thunderbolt 3 Host................................................................................5
USB-C Host................................................................................................................................................... 6
Connecting Peripherals.........................................................................6
USB-A Port (Charging)............................................................................................................................. 6
3.5 mm Audio Port.................................................................................................................................... 7
RJ45 Port (Network Device)................................................................................................................... 8
USB-A Port ................................................................................................................................................... 8

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USB-C Port (Charging) ............................................................................................................................. 8
USB-C Port ................................................................................................................................................... 9
DisplayPort Port......................................................................................................................................... 9
Compatible Active Adapters................................................................................................................. 10
LED Indicators.........................................................................................11
Power LED.................................................................................................................................................... 11
RJ45 LED....................................................................................................................................................... 11
Video Resolution....................................................................................12
Mounting the Docking Station ............................................................13

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Product Diagram
Front View
1Power LED 4USB-A Port
2Thunderbolt 3 Host
Port 53.5 mm Audio Port
3Mounting Holes x 4
(bottom) 6Lock Slot (side)
1 2 3 4 5
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Rear View
1USB-A Ports x 2 4USB-C Ports x 2
2DisplayPort Ports
x 2 5DC 20V Port
3RJ45 Port
1 2
345

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Product Information
Package Contents
• Docking Station x 1
• Universal Power Adapter x 1
• Power Cords (NA/JP, ANZ) x 2
• Thunderbolt 3 Cable (0.7 m) x 1
• User Manual x 1
Requirements
For the latest requirements, please visit
www.startech.com/TB3CDOCKDP.
Host
• Host Computer with a Thunderbolt 3 or USB-C Port x 1
Note: The Thunderbolt 3 or USB-C port must support USB
Power Delivery to power and charge the Host Computer.
Display
• Displays (DisplayPort input) x 2
Note: To connect to a dierent display (HDMI, VGA, or USB-
C), an additional adapter (sold separately) is required. See
the Compatible Active Adapters section for further details.
Cables
• DisplayPort Cable x 1
• Thunderbolt 3 Cable x 1

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Operating System
• Windows® 8 or 10
• macOS 10.12 10.13 or 10.14
Operating Temperature
Due to the high performance of Thunderbolt technology,
Thunderbolt products sometimes generate more heat than
traditional hardware. Therefore, it’s normal for the docking
station to warm up when in use. As such, it’s recommended that
you don’t place your laptop on the docking station’s surface, as
doing so will result in even higher temperatures.
These higher temperatures do not present a safety hazard to
users or to hardware.
Installation
Powering the Docking Station
1. Select the appropriate regional Power Cord and connect it
to the Universal Power Adapter.
2. Connect the Universal Power Adapter to the DC 20V Port
on the Docking Station and to an AC Electrical Outlet.
DC 20V Port

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Driver Installation
The Docking Station will automatically detect and install the
required drivers when connected to a Thunderbolt 3 or USB-C
port on the Host Computer.
Windows
1. Click on the pop-up message.
2. Select Always Connect from the list.
3. Click OK.
4. If required, follow any other on-screen instructions to
complete the installation.
Connecting a Host
Thunderbolt 3 Host
The Thunderbolt 3 Host Port lets you connect your Host
Computer to the Docking Station while charging the Host
Computer.
A maximum of 60 watts of Power Delivery is available for the
connected Host Computer.
• Connect a Thunderbolt 3 Cable (included) to the
Thunderbolt 3 Host Port on the Docking Station and to a
Thunderbolt 3 port on the Host Computer.

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Note: The Thunderbolt 3 Port will have a Thunderbolt icon
above the port, indicating that the port has Thunderbolt 3
capabilities.
Thunderbolt 3 Port
USB-C Host
To ensure maximum video compatibility, the Host Computer
must support DP Alt Mode when connecting to the Docking
Station through the Thunderbolt 3 Port.
• Connect a Thunderbolt 3 Cable to the Thunderbolt 3 Port
on the Docking Station and to a USB-C port on the Host
Computer.
Connecting Peripherals
USB-A Port (Charging)
The USB-A Port can be used as a charging port (e.g. cell phone,
tablet, etc.), or used to connect a USB storage device (e.g. ash
drive) to display data/les on the connected Host Computer, or
used with a USB peripheral device (e.g. keyboard, mouse, etc.).
Notes: This USB-A port can only fast-charge devices that
comply with USB Battery Charging Specication Revision 1.2.
If you’re only using the front USB 3.0 port to charge a device,
a connection to a host laptop isn’t required.

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1. Connect a USB-A Cable to the USB-A Port on the Docking
Station.
2. Connect the other end of the USB-A Cable to a USB port on
a compatible device.
- or -
Connect a USB Peripheral’s USB-A Connector to the
USB-A Port on the Docking Station.
USB-A Port (Charging)
3.5 mm Audio Port
The 3.5 mm Audio Port is used to connect an Audio Device
(e.g. headphones, speakers, headset, etc.) to the Docking
Station for use with the connected Host Computer.
1. Connect a 3.5 mm Audio Cable to the 3.5 mm Audio Port
on the Docking Station.
2. If connecting speakers, connect the other end of the 3.5 mm
Audio Cable to the Audio In Port on the Audio Device.
3.5 mm Audio Port

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RJ45 Port (Network Device)
The RJ45 Port lets you connect a Network Device to the
Docking Station.
1. Connect a CAT5e/6 Cable to the RJ45 Port on the Docking
Station and to a compatible Network Device.
RJ45 Port
USB-A Port
The USB-A Port can be used to connect a USB storage device
(e.g. ash drive) to display data/les on the connected Host
Computer, or used with a USB peripheral device (e.g. keyboard,
mouse, etc.).
• Connect a USB Peripheral’s USB-A Connector to the USB-A
Port on the Docking Station.
USB-A Port
Note: The Rear USB-A Port currently does not support high
power USB drives (e.g. M.2 SSD). If you have connected a high
power USB drive to the rear USB-A Port on the Docking
Station you may experience the following:

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• The connected USB drive might not be detected by the
Operating System (OS).
• The connected USB drive drops during read/write opera-
tion.
• The connected USB drive triggers an Over Current Protec-
tion (OCP). The USB-A Port will no longer detect any
connected USB device.
If an OCP is triggered the Docking Station will require a hot
plug or power cycle (disconnect all power sources and con-
nected USB drive from the Docking Station for 30 seconds,
reconnect the USB drive and power source to the Docking
Station), this will reset the OCP function on the USB-A Port.
To connect a high power USB drive to the Docking Station
use one of the other USB Ports on the Docking Station.
USB-C Port (Charging)
The USB-C Port can be used as a charging port (e.g. cell phone,
tablet, etc.).
1. Connect a USB-C Cable to the USB-C Port on the Docking
Station and to a USB port on a compatible device.
USB-C Port (Charging)

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USB-C Port
The USB-C Port is used to connect a USB storage device
(e.g. ash drive) to display data/les on the connected Host
Computer or used with a USB peripheral device.
• Connect a USB Peripheral’s USB-C Connector to the USB-C
Port on the Docking Station.
USB-C Port
DisplayPort Port
The two DisplayPort Ports let you connect two Displays to the
Host Computer.

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1. Connect a DisplayPort Cable to the DisplayPort Port on
the Docking Station and to a DisplayPort port on the Video
Display Device.
DisplayPort Port
Note: To connect an HDMI, DVI or VGA monitor, an active
adapter is required.
Compatible Active Adapters
Type of
Display
Adapter Needed (sold separately)
HDMI DisplayPort to HDMI 4K Audio/Video
Converter (DP2HD4KS)
DVI DisplayPort to DVI Adapter (DP2DVIS)
VGA DisplayPort to VGA Adapter (DP2VGA2)

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LED Indicators
Power LED
• White: Indicates that the Docking Station is connected
and properly receiving power.
Power LED
RJ45 LED
• Green: Indicates that the Docking Station is receiving a
link speed of 10Mbps, 100Mbps or 1Gbps.
• Flashing Amber: Indicates network activity.
Amber and Green RJ45 LEDs

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Video Resolution
Host Connection Resolution Frequency
Single/
Mirror
Mode
Dual
Screen
Extended
DP Alt Mode
Full HD:
1920x1080 or
1920x1200
60Hz Yes Yes
2K: 2560x1440
or 2560x1600
60Hz Yes No
UHD:
3840x2160
30Hz Yes No
Thunderbolt 3
Full HD:
1920x1080 or
1920x1200
60Hz Yes Yes
2K: 2560x1440
or 2560x1600
60Hz Yes Yes
UHD:
3840x2160
60Hz Yes Yes
4K: 4096x2160 60Hz Yes Yes

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Mounting the Docking Station
The Docking Station can be mounted using Mounting
Hardware (sold separately).
Notes: Product mounting should be completed by a certi-
ed professional as per the local safety and building code
guidelines.
Mounting surfaces can vary, and it’s important to make sure
that the type of structure and mounting hardware that you’re
using will properly support the mounted equipment. Failure
to do so may result in personal injury, equipment damage,
and/or surface damage.