StarTech.com Thunderbolt TB3CDOCKDP User manual

Quick-Start Guide
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Manual Revision: December 18, 2019 3:24 PM
Product Diagram (TB3CDOCKDP)
Front
Port/LED Function
1Power LED • Solid: Indicates that the Docking Station is
connected and receiving power.
2Thunderbolt 3 Host
Port
• Used to connect your Host Computer to the
Docking Station.
• Used to charge the Host Computer.
Note: A maximum of 60 watts of Power Delivery
is available for the connected Host Computer.
3Mounting Holes x 4
• Used to mount the Docking Station
Note: Located on the bottom of the Docking
Station.
4USB-A Port
• Used as a charging port (e.g. mobile device) or
for connecting a USB storage device (e.g. ash
drive) or USB peripheral device (e.g. mouse).
53.5mm Audio Port • Used to connect an Audio Device to the
Docking Station.
6Lock Slot
• Used to secure the Docking Station to a
secure stationary object.
Note: Located on the side of the Docking
Station.
Thunderbolt™ 3 Dock with USB-C™ Laptop Compatibility | Dual 4K DisplayPort™ | 60W PD
1
Back
Port Function
7
RJ45 Port • Used to connect the Docking Station to a
Network Device.
RJ45 LEDs
• Green: Indicates that the Docking Station is
receiving a link speed of 10 Mb, 100 Mb or 1 Gb.
• Flashing Amber: Indicates network activity.
8USB-A Ports x 2
• Used to connect a USB storage device (e.g. ash
drive), or USB peripheral device.
9USB-C Port • Used to connect a USB-C storage device (e.g.
ash drive), or USB-C peripheral device.
10 USB-C Port
• Used to connect a USB-C storage device (e.g.
ash drive), or USB-C peripheral device.
• Used as a charging port.
11 DisplayPort Ports x 2 • Used to connect two Video Display Devices to
the Docking Station.
12 DC 20V Port • Used with the Universal Power Adapter to
power the Docking Station.
Requirements
For the latest requirements and to view the full User Manual, please visit
www.startech.com/TB3CDOCKDP.
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FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void
the user’s authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
IC Radiation Exposure Statement
This equipment complies with IC RSS-102 radiation exposure limit set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 0.5cm
between the radiator and your body.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-
party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only
and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which
this manual applies by the third-party company in question. StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the
property of their respective holders.
Warranty Information
This product is backed by a three-year warranty.
For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents)
for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of prots, loss of
business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations
or exclusions contained in this statement may not apply to you.
Safety Measures
• If product has an exposed circuit board, do not touch the product under power.
Mesures de sécurité
• Si l’un des circuits imprimés du produit est visible, ne pas touchez le produit lorsqu’il est sous tension.
安全対策
• 製品に露出した状態の回路基盤が含まれる場合、電源が入っている状態で製品に触らないでください。
Misure di sicurezza
• Se il prodotto ha un circuito stampato visibile, non toccare il prodotto quando è acceso.
Säkerhetsåtgärder
• Rör aldrig vid enheter med oskyddade kretskort när strömmen är påslagen.
FR: fr.startech.com
DE: de.startech.com
ES: es.startech.com
NL: nl.startech.com
IT: it.startech.com
JP: jp.startech.com
StarTech.com Ltd.
45 Artisans Cres
London, Ontario
N5V 5E9
Canada
StarTech.com Ltd.
Unit B, Pinnacle 15
Gowerton Rd,
Brackmills
Northampton
NN4 7BW
United Kingdom
StarTech.com LLP
2500 Creekside
Parkwy
Lockbourne, Ohio
43137
U.S.A.
Note: The Rear USB-A Port currently does not support high power USB drives (e.g.
M.2 SSD). If you have connected a high power USB drive to the rear USB-A Port on the
Docking Station you may experience the following:
• The connected USB drive might not be detected by the Operating System (OS).
• The connected USB drive drops during read/write operation.
• The connected USB drive triggers an Over Current Protection (OCP). The USB-A
Port will no longer detect any connected USB device.
If an OCP is triggered the Docking Station will require a hot plug or power cycle
(disconnect all power sources and connected USB drive from the Docking Station
for 30 seconds, reconnect the USB drive and power source to the Docking Station),
this will reset the OCP function on the USB-A Port.
To connect a high power USB drive to the Docking Station use one of the other USB
Ports on the Docking Station.
4. (Optional) Connect a USB Storage Device or other USB Peripheral to the USB-C
Port on the Docking Station.
5. Connect a CAT5e/6 Cable’s RJ45 Connector to the RJ45 Port on the Docking
Station and the other end to an RJ45 Port on a compatible Network Device.
Resolution
Number of Displays Resolution
Thunderbolt 3 Host
Two • 4096 x 2160p/3840 x 2160p @ 60Hz
USB-C DP Alt Mode Host
One • 3840 x 2160p @ 30Hz
Two • 1920 x 1200p @ 60Hz
Powering the Docking Station
1. Select the appropriate regional Power Cord and connect it to the Universal Power
Adapter.
2. Connect the Universal Power Adapter to the DC 20V Port on the Docking Station
and to an AC Electrical Outlet.
Connecting a Host
Thunderbolt 3 Host
• Connect a Thunderbolt 3 Cable (included) to the Thunderbolt 3 Host Port on the
Docking Station and the other end to a Thunderbolt 3 port on the Host Computer.
USB-C Host
To ensure maximum video compatibility, the Host Computer must support DP Alt
Mode when connecting to the Docking Station through the Thunderbolt 3 Port.
• Connect a Thunderbolt 3 Cable to the Thunderbolt 3 Port on the Docking Station
and the other end to a USB-C port on the Host Computer.
Connecting Peripherals
1. Connect a DisplayPort Cable to the DisplayPort Port on the Docking Station and
the other end to a DisplayPort port on the Video Display Device.
2. Repeat step 1 to connect a second Video Display Device.
3. (Optional) Connect a USB Storage Device or other USB Peripheral to the USB-A
Port on the Docking Station.