StarTech.com INFOSAFE SAT3540ER User manual

SAT3540ER
4 Drive eSATA Multi RAID
Hard Drive Enclosure

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital de-
vice, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.•
Increase the separation between the equipment and receiver.•
Connect the equipment into an outlet on a circuit different from that to which the receiver•
is connected.
Consult the dealer or an experienced radio/TV technician for help.•
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Instruction Manual
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Instruction Manual
Table of Contents
Introduction ................................................................................... 1
Features ......................................................................................1
Package Contents .......................................................................1
SAT3540ER Installation................................................................. 4
Hardware Overview .....................................................................4
Hardware Installation...................................................................6
Installing the SAT3540ER Manager Configuration Utility ............7
Getting Started .............................................................................. 10
Start the SAT3540ER Manager ...................................................10
Microsoft® Windows....................................................................10
SAT3540ER Status Window ........................................................11
Basic Configuration ...................................................................... 13
Basic Configuration Wizard .........................................................13
Volume Configuration ..................................................................15
Administering the SAT3540ER ..................................................... 18
Change Password .......................................................................18
Manage Configuration Files.........................................................18
Import Configuration File .............................................................19
Save a Configuration File ............................................................20
Manage Client Connection to the Daemon..................................21
Set up a Remote Connection ......................................................22
Configure Safe Volume Rebuild Storage Policy...........................23
Configure a Rebuild.....................................................................25
Firmware Installation (Upgrade) ..................................................26

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Monitoring the SAT3540ER........................................................... 27
Monitor Drive Status....................................................................27
Review Event Logs......................................................................28
Configuring Email Notification .....................................................29
Specifications ................................................................................ 31
Technical Support ......................................................................... 32
Warranty Information .................................................................... 32

Instruction Manual
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Introduction
Thank you for purchasing a StarTech.com InfoSafe 4 Drive eSATA Multi
RAID Hard Drive Enclosure. This innovative storage solution supports the
configuration and management of multiple storage devices connected to
a single host, as well as a robust feature set - including easy to use RAID
configuration, automated disk rebuilding, and virtualization capabilities.
Features
80mm internal fan for enhanced hard drive cooling•
Each hard drive bay is hot swappable•
Easy to read LEDs indicate system/drive status and activity•
Single rear eSATA interface with Port Multiplier support to host to•
manage access to each hard drive
Supports data transfer rates up to 3 Gbps•
Supports up to four 3.5” SATA I/II HDD Supports•
Package Contents
1 x Drive Enclosure•
1 x Driver CD•
1 x Drive Management Software Disk•
1 x eSATA Cable•
1 x Instruction Manual•
1 x PCI Express Controller Card•
1 x Power Adapter•

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SAT3540ER RAID Storage Policies
Before you use the SAT3540ER Manager to configure the Storage
Appliance, take a minute to study the following terms. The terms
represent SAT3540ER configuration options or storage policies for
mapping the physical to the virtual drives. You’ll choose from these
policies during the configuration process.Your choice is important and
impacts how you can best use the SAT3540ER Storage Appliance.
JBOD
A storage policy that grants the host PC direct access to
a physical disk drive. With JBOD (Just a Bunch Of Disks),
the number of available drives is equal to the number of
physical drives. JBOD is also called the bypass mode
because the host bypasses the SteelVine virtualization
engine to access the disk directly.
Safe
A storage policy configuration in which all data is stored
in duplicate on separate disks to protect against data loss
due to disk failure (also called Mirroring). At least two
drives mirror each other at all times, equivalent to RAID
1. Every write operation goes to both disks. Safe mode
provides the highest level of data protection, but halves
the amount of storage space since all data must be stored
twice.
To implement the Safe storage policy, the Basic
Configuration Wizard creates a volume which consists of
two hard disk drives that mirror each other. A remaining
hard disk drive can be specified as a Hot Spare in the
Advanced Menu.
Big
A storage policy configuration in which multiple physical
drives are strung together (concatenated, also called
Spanning) and treated as one large volume. Big provides
the maximum amount of storage space but no additional
performance or data redundancy. This configuration allows
you to increase logical volume size beyond the capacity of
individual drives.
The Basic Configuration Wizard implements the Big
storage policy by concatenating all the hard disk drives
into a single volume.

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Fast
A storage policy configuration in which I/O processing
is balanced evenly to all disks in a method known as
striping, equivalent to RAID 0.
Fast offers the best performance in terms of speed, but
no data redundancy. Striping increases storage operation
speed by using several disk drives in parallel. Each
portion of data is divided into segments that are written to
different disks simultaneously. Striping provides improved
performance but does not enhance reliability because
there is no way to retrieve or reconstruct data stored on a
failed drive.
To implement the Fast storage policy, the Basic
Configuration Wizard creates a single volume of up to four
hard disk drives in a striped format.
Safe + Big
A storage policy configuration in which one-half of the
available storage space is concatenated. The other half
mirrors the first half to provide full data redundancy.
The Safe + Big storage policy configuration mirrors the
concatenated disks to create a volume consisting of four
disk drives.
Safe + Fast
A volume configuration in which an array of stripes is
created. Each stripe consists of two mirrored drives. Safe
+ Fast provides the I/O load balancing features of striping
and the added reliability of mirrored data, equivalent to
RAID 1+0.
In the Safe + Fast storage policy, data is written to
mirrored disks in a striped format to create a volume
consisting of four disk drives.

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SAT3540ER Installation
Hardware Overview
Power
Receptor for the provided Power Adapter (12VDV, Maximum 8.23 Amps,
100-240V AC, 50-60Hz)
Ports
DC IN - Power DC jack.
eSATA port - Connect your eSATA port to the computer being used.
Buttons
Fan SW - Fan ON/OFF switch.
SYS. Rst - System reset button.
LEDs
Power LEDs Green Power ON.
Ready LEDs Green System ready.
Error LEDs Red System error.
eSATA Link LEDs Green Valid connection from eSATA port to
computer.
eSATA Act LEDs
Yellow
The device is active.
HDD A / B / C / D Link Green HDD A / HDD B / HDD C / HDD D
ready.
HDD A / B / C / D Act Yellow Data transmitting on HDD A / HDD B /
HDD C / HDD D.

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Front View
Rear View
Link/Activity LEDs (Drives A - D)
Power LED
Ready LED
Error LED
eSATA Link LED
eSATA Activity LED
Fan Switch
Cooling Fan
DC In
System Reset
eSATA
Connection
to host

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Hardware Installation
In order to run the SAT3540ER Manager, you must first install the Silicon
Image PCIE card and its associated driver. The card provides a software
and hardware link between the PC that functions as the host computer
and the SAT3540ER Storage Appliance.
Install the PCIE Card and Driver
Prior to physically installing the PCI Express card in the host computer,
please install the necessary Driver software. To do so:
Insert the Driver CD in the CD/DVD-ROM drive. Browse to the folder1.
titled X:\Driver\Auto-install for Windows XP & Vista (where X desig-
nates the location of the CD/DVD-ROM drive.
Double-click on the file titled2. SiI3531-W-D_15171. Follow the Installa-
tion Wizard to complete the installation.
Turn off the PC. Remove the host computer case cover, and install the3.
PCI Express card in an available PCI Express slot. Replace the host
computer case cover and power the computer back on.
Connect the SAT3540ER to the Host Computer
The SAT3540ER Storage Appliance houses four configurable hard
drives. After installing the PCI Express card and drivers, connect the host
computer to the SAT3540ER Storage Appliance using an eSATA cable
(included). To install drives within SAT3540ER:
Locate and press the release button and pull out the drive tray.1.
Release Button

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Installing the SAT3540ER Manager Conguration Utility
Microsoft® Windows
Insert the CD labeled 4 Bay RAID Hard Drive Enclosure into your1.
CD-ROM drive.
When the launch screen appears, click on2. Install, then select the
operating system as appropriate to begin installation.
When the InstallShield® Wizard start screen appears. Click3. Next to
continue.
Remove the screws holding in the plastic brace from the tray, then se-2.
cure the hard drive into the trays with the previously removed screws.
Repeat for each hard drive tray.
Screw #1
Screw #3 Screw #4
Screw #2
Push the tray into the enclosure until the you feel some resistance3.
when the drive SATA connector will be making contact with that of the
SAT3540ER.
Once you are certain that the drive has been inserted as far as it can4.
go and is snugly connected to the SATA connection, manually close the
front door of the bay.
Repeat steps 1-4 for each additional drive you wish to install.5.

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Read the license agreement and click4. Accept to accept its terms.
Review the5. Read Me file and click Next to continue.
Select the location on your computer to install the program and then6.
click Next.
Select the Program Folder into which the shortcuts should be placed7.
and then click Next.

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Click8. Next to begin the installation process. The InstallShield®
Wizard copies and sets up all the files required for the SAT3540ER
Manager. Click Finish to conclude the installation.
The SAT3540ER Manager is installed in the9. Programs section of
the Start Menu under SteelVine, as shown below. The installation
creates a shortcut to the SAT3540ER Manager application, which
displays information captured by a daemon (service) that monitors the
SAT3540ER Storage Appliance. The daemon is started automatically
as a service during the installation.
The daemon program will launch automatically as a service, every time
Windows is started.

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Getting Started
Start the SAT3540ER Manager
The SAT3540ER Manager starts with the Status window visible. The
Configuration Wizard can be accessed from the Status window with a
password.
Microsoft® Windows
The SAT3540ER Manager is installed in the Programs section of the
Start Menu under SteelVine.
Click on the Sil4726 Manager icon (Start > Programs > SteelVine) to
launch the SAT3540ER Manager configuration utility. The Status
window will appear:

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Use the Status window to monitor SAT3540ER status.•
Access SAT3540ER Manager dialogs, such as the Configuration•
Wizard, by selecting menu options (or clicking toolbar buttons) and
entering a password when prompted. The default password is admin.
SAT3540ER Status Window
The SAT3540ER Manager Status window provides a systems summary.
The Status window displays a tab for each SAT3540ER attached to the
PC. Each connected SAT3540ER is identified by its serial number (S/N #)
on the tab. Each tab consists of two tables. The upper table displays the
following system and drive status:
The upper table captures the status of each disk drive within columns
Drive 0, Drive 1, Drive 2, and Drive 3:
• TheBox Status row shows the state of each disk drive: Normal, Re
building, Unplugged, Needs Rebuild, or New drive.
• TheDrive S/N row shows the unique identifier assigned by the disk
manufacturer to distinguish the hard disk drives within the Storage
Appliance.
Drive Status
Capacity Information
System Status

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• TheExp. S/N row shows the serial number of the hard disk drive within
the bay during volume configuration. The daemon compares the ex-
pected and actual Drive serial numbers to recognize a status change
and displays the comparison results in the Status window.
The lower table of the Status window notes capacity information for the
individual hard disk drives and implemented volumes:
• ThePolicy column shows the storage policy used for that volume
• TheTotal column indicates the combined capacity of the volume
• TheDrive 0, 1, 2, and 3 columns offer drive capacity information
• TheCapacity row shows the full amount of storage space (in GB) avail
able on each hard disk drive.
• TheVolume rows show the total capacity of each volume and the indi
vidual disk capacities assigned to each volume.
The File menu of the Status window contains the following items:
File Menu Item Description
Change Password Launches a dialog to establish a new password.
Scan Devices Refreshes the tabs presented by the Status window.
Change Connections Launches a dialog to make remote connections.
The Edit menu of the Status window contains the following items:
Edit Menu Item Description
Configure Box Opens the SAT3540ER Configuration Wizard.
Specify Policy Launches the Rebuild Policy configuration dialog.
Event Log Opens the Event Log viewer.
Specify Firmware Opens the Firmware Manager.

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The toolbar of the Status window consists of these buttons:
Button Tooltip Description
Configure Box Opens the SAT3540ER Configuration
Wizard.
Specify Policy
Information
Launches the Rebuild Policy configuration
dialog.
Show Event Log Opens the Event Log viewer.
Specify
Firmware
Opens the Firmware Manager.
Basic Conguration
Basic Conguration Wizard

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The SAT3540ER Basic Configuration Wizard is accessible from the
Status window and allows volume management. The Basic Configuration
Wizard defines volumes based on a selected storage policy and does not
allow volume counts or capacities to be modified.
To protect against unintended changes, the SAT3540ER Manager
prompts for a password the first time the Wizard is accessed.
The Basic Configuration Wizard consists of these major components:
• TheStoragePolicyframeontheleftconsistsofsixradiobuttonsrepre-
senting available storage policies.
• Thevolumestable,belowtheStoragePolicyframe,consistsofVolume,
Mode, and Size columns to summarize the created volumes.
• TheTotalGB’sLeftboxinthelower-leftwindowshowstheremaining
capacity in GB for all the disk drives.
• TheremainderoftheCongurationWizarddisplaysdiskspace.
Space allocated to the same volume appears in matching color. The
Configuration Wizard displays a hatch pattern to indicate a proposed
configuration, while a solid block indicates an existing volume.
The toolbar of the Configuration Wizard window consists of these
buttons:
Button Tooltip Description
Read a configuration from
a file
Reads the saved volume
configuration
Write configuration from
system to a file
Saves a configuration to a file
Restore configuration to
last commit
Cancels proposed changes

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Three buttons at the bottom of the Configuration Wizard control the
affected change(s).
Button Label Description
Apply Causes the Wizard to download the changes to the
SAT3540ER.
OK Submits configuration changes to the SAT3540ER and
closes the Configuration Wizard.
Cancel Aborts the changes and closes the Configuration Wizard.
Volume Conguration
To open the Configuration Wizard, select1. Configure Box from the Edit
menu or click the Configure Box button in the toolbar.

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Choose the operating mode you wish to use, and select the2.
corresponding radio button (please see pages 2-4 for further
description of each mode).Note that the volumes table below the
Storage Policy frame lists the volume label, implemented storage
policy, and size.
A confirmation request box will appear, warning that a configuration3.
change may result in total data loss. Click Continue to complete the
configuration.
Select4. Save to Config File from the File menu or click the Write
configuration for system to a file button in the toolbar to save the
configuration.
Click the5. OK button to build the configuration and close the
Configuration Wizard window. This configures the drives using the
storage policy selected in step #2. Within a minute, the Status window
will reflect the implemented storage policy.
Operating Mode
Selection