StarTech.com PEXUSB311AC3 User manual

Quick-Start Guide
To view manuals, FAQs, videos, drivers, downloads, technical drawings, and more, visit www.startech.com/support.
Manual Revision: May 14, 2020 2:21 PM
Product Diagram (PEXUSB311AC3)
Component Function
1USB-A Port • Used to connect a USB Peripheral Device to
the USB Card.
2USB-C Port • Used to connect a USB Peripheral Device to
the USB Card.
3Bracket Screws • Used to Secure the Low Prole or Full Prole
Bracket to the USB Card.
4PCI Express Connector • Used to connect the USB Card to the PCI
Express Slot on the Host Computer.
5SATA Power Connector
• (Optional) Connect a 15 Pin SATA Power
Connector to provide extra power to the USB
Ports.
Requirements
For the latest requirements, please visit www.startech.com/PEXUSB311AC3
• Computer with an available PCI Express® slot (x4, x8, or x16)
• (Optional) SATA Power Source
2-Port USB 3.1 Card - 10Gbps per port - USB-C, USB-A - PCIe
Tools
• Small Phillips Head Screwdriver
Hardware Installation
Warning: USB cards can be damaged by static electricity. Make sure that you are
properly grounded before you open your computer case or touch the USB Card. You
should wear an anti-static strap when you install any computer component. If an anti-
static strap is not available, discharge any built-up static electricity by touching a large
grounded metal surface for several seconds. Only handle the USB Card by its edges
and do not touch the gold connectors.
Installing the Low Prole Bracket
By default the Full Prole Bracket is attached to the USB Card. Depending on your
system conguration you may need to remove the Full Prole Bracket and replace it
with the Low Prole Bracket (included).
1. Using a Small Phillips Head Screwdriver, remove the two Bracket Screws securing
the Full Prole Bracket to the USB Card.
2. Align the Screw Holes on the USB Card with the Screw Holes on the Low Prole
Bracket. Making sure the USB Card is sitting on-top of the Screw Holes on the Low
Prole Bracket.
3. Insert the Bracket Screws through the USB Card and into the Screw Holes on the
Low Prole Bracket.
4. Using the Small Phillips Head Screwdriver, tighten the Bracket Screws, being
careful not to over-tighten.
Installing the USB Card
1. Turn o the Computer and any Peripheral Devices that are connected (e.g.,
printers, external hard drives, etc.).
2. Unplug the Power Cable from the back of the Computer and disconnect any
Peripheral Devices that are connected.
3. Remove the Cover from the Computer Case.
Note: Consult the documentation that came with the Computer for details about
how to do this safely.
4. Locate an open PCI Express Slot (x4, x8, or x16) and remove the corresponding
Metal Cover Plate from the back of the Computer Case.
5. Gently insert the USB Card into the open PCI Express Slot and fasten the Bracket
to the back of the Computer Case.
2
5
1
3
4

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void
the user’s authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-
party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only
and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which
this manual applies by the third-party company in question. StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the
property of their respective holders.
Warranty Information
This product is backed by a two-year warranty.
For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents)
for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of prots, loss of
business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations
or exclusions contained in this statement may not apply to you.
Safety Measures
• If product has an exposed circuit board, do not touch the product under power.
Mesures de sécurité
• Si l’un des circuits imprimés du produit est visible, ne pas touchez le produit lorsqu’il est sous tension.
安全対策
• 製品に露出した状態の回路基盤が含まれる場合、電源が入っている状態で製品に触らないでください。
Misure di sicurezza
• Se il prodotto ha un circuito stampato visibile, non toccare il prodotto quando è acceso.
Säkerhetsåtgärder
• Rör aldrig vid enheter med oskyddade kretskort när strömmen är påslagen.
FR: startech.com/fr
DE: startech.com/de
ES: startech.com/es
NL: startech.com/nl
IT: startech.com/it
JP: startech.com/jp
StarTech.com Ltd.
45 Artisans Cres
London, Ontario
N5V 5E9
Canada
StarTech.com Ltd.
Unit B, Pinnacle 15
Gowerton Rd,
Brackmills
Northampton
NN4 7BW
United Kingdom
StarTech.com LLP
2500 Creekside
Parkwy
Lockbourne, Ohio
43137
U.S.A.
7. Select, USB xHCI Compliant Host Controller.
USB xHCI Compliant Host Controller
8. Click the Next Button.
9. Click the Close button once the installation is complete.
6. Place the Cover back onto the Computer Case.
7. Reconnect the Power Cable to the back of the Computer.
8. Reconnect all of the Peripheral Devices that were disconnected in step 3.
9. Connect USB Peripheral Devices to the USB-C and USB-A Ports on the USB Card.
Software Installation
The drivers should install automatically, however, if they do not, you will need to
manually install the driver.
• Download the drivers from www.startech.com/PEXUSB311AC3. Click on the Support
tab, under Drivers, select the appropriate drive .zip le for the Operating System
running on the Host Computer.
Installing the Driver in Windows 7
1. If the Found New Hardware dialog box appears on your screen, close the dialog box
or click the Cancel button.
2. Navigate to the Device Manager.
3. On the list of installed devices, right-click on ASMedia USB3.1 eXtensible Host
Controller.
4. Select Update Driver from the pop-up menu.
5. On the How do you want to search for drivers screen, select the Browse my
computer for driver software link.
6. Click on the Let me pick from a list of available drivers on my computer link.