StarTech.com PEXUSB312C3 User manual

Quick-Start Guide
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Manual Revision: May 25, 2022
Product Diagram (PEXUSB312C3)
Port Function
1USB 3.1 Type-C Ports • Connect two USB 3.1 Gen 2 Enabled Devices
2Screws • Secure the Low-Prole or Full-Height Bracket to
the PCIe Card (PCIe)
3PCIe x 4 Connector • Connect the PCIe Card to the Computer
Motherboard
4SATA Power Connector
• (Optional) Connect a 15 Pin SATA Power
Connector to provide extra power to the USB 3.1
Type-C Ports
Requirements
For the latest requirements please visit: www.startech.com/PEXUSB312C3.
• PCIe Slot
• Phillips Head Screwdriver
• (Optional) SATA Power Source
2-Port USB 3.1 Card - 10Gbps per port - 2x USB-C - PCIe
Installation
Hardware
WARNING! PCIe Cards can be severely damaged by static electricity. Make sure
that you are properly grounded before you open the Computer Case or touch the
PCIe Card. You should wear an Anti-Static Strap when you install any computer
component. If an Anti-Static Strap isn’t available, discharge any built-up static
electricity by touching a large Grounded Metal Surface for several seconds. Only
handle the PCIe Card by its edges and don’t touch the gold connectors.
1. Ensure the Computer Power is O.
2. Unplug the Computer Power Cord.
3. Remove the Computer Cover.
Note: For further information on how to remove the Computer Cover, refer to the
Manual that came with the Computer.
4. Remove the Slot Bracket Holding Screw.
5. Remove the corresponding Full-Height or Low-Prole Slot Bracket from an
available PCIe Slot.
6. Recongure the PCIe Card for Full-Height or Low-Prole installations.
a. Remove the two Screws using a Phillips Head Screwdriver.
b.Remove the Bracket.
c. Place the PCIe Card onto the new Bracket, aligning the holes in the Card and the
Bracket.
d.Insert the two Screws through the PCIe Card and into Bracket.
e. Tighten using a Phillips Head Screwdriver.
7. To install the PCIe Card, carefully align the Card’s PCIe x 4 Connector with the
selected PCIe Slot on the Motherboard. Push the PCIe Card down rmly to ensure
the PCIe Card is properly seated into the PCIe Slot.
8. (To provide extra power to the USB 3.1 Type-C Ports for Device charging) Connect
a 15 Pin SATA Power Connector from the Power Supply to the SATA Power
Connector on the PCIe Card.
9. Replace the Slot Bracket Holding Screw to secure the PCIe Card.
10. Replace the Computer Cover and reconnect the Power Cord.
2
4
1
3

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void
the user’s authority to operate the equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and (2) This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation
est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le fonctionnement.
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-
party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only
and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which
this manual applies by the third-party company in question. StarTech.com hereby acknowledges that all trademarks, registered
trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the
property of their respective holders.
PHILLIPS® is a registered trademark of Phillips Screw Company in the United States or other countries.
Warranty Information
This product is backed by a two-year warranty.
For further information on product warranty terms and conditions, please refer to www.startech.com/warranty.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents)
for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of prots, loss of
business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations
or exclusions contained in this statement may not apply to you.
Safety Measures
• If product has an exposed circuit board, do not touch the product under power.
Mesures de sécurité
• Si l’un des circuits imprimés du produit est visible, ne pas touchez le produit lorsqu’il est sous tension.
安全対策
• 製品に露出した状態の回路基盤が含まれる場合、電源が入っている状態で製品に触らないでください。
Misure di sicurezza
• Se il prodotto ha un circuito stampato visibile, non toccare il prodotto quando è acceso.
Säkerhetsåtgärder
• Rör aldrig vid enheter med oskyddade kretskort när strömmen är påslagen.
FR: startech.com/fr
DE: startech.com/de
ES: startech.com/es
NL: startech.com/nl
IT: startech.com/it
JP: startech.com/jp
StarTech.com Ltd.
45 Artisans Crescent
London, Ontario
N5V 5E9
Canada
StarTech.com Ltd.
Unit B, Pinnacle 15
Gowerton Road
Brackmills,
Northampton
NN4 7BW
United Kingdom
StarTech.com LLP
4490 South Hamilton
Road
Groveport, Ohio
43125
U.S.A.
StarTech.com Ltd.
Siriusdreef 17-27
2132 WT Hoofddorp
The Netherlands
Windows 8 and up has native support for this PCIe Card. No driver installation
is needed unless the computer has Windows 7 installed.
Driver Installation Windows 7
1. Navigate to www.startech.com/PEXUSB312C3
2. Click the Drivers & Downloads tab.
3. Under Driver(s), download the Driver for your operating system.
4. Extract the contents of the Driver Package by Right-click the Driver Folder that
was downloaded from the website and select Extract All. Follow the on-screen
instructions to nish the Extraction.
Ensure to make a note of the location where the drivers were extracted. This location
will be used on the next step.
6. Open the folder were the drivers were extracted. Right-click the setup.exe le and
click Run as Administrator.
Verify Driver Installation (Windows 7)
1. Navigate to the Device Manager.
2. Under Universal Serial Bus controllers, Right-click ASMedia USB3.1 eXtensible
Host Controller and click Properties.
3. Conrm that the driver is installed and working as expected. (Figure 1)
Verify Driver Installation (Windows 10)
1. Navigate to the Device Manager.
2. Under Universal Serial Bus controllers, Right-click ASMedia USB 3.1 eXtensible
Host Controller and click Properties.
3. Conrm that the driver is installed and working as expected. (Figure 2)
Figure 1
Figure 2