StarTech.com MSTDP123HD User manual

Quick Start Guide
DE: Bedienungsanleitung - de.startech.com
FR: Guide de l'utilisateur - fr.startech.com
ES: Guía del usuario - es.startech.com
IT: Guida per l'uso - it.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
Manual Revision: 03/28/2019
For the latest information, technical specications, and support for
this product, please visit www.startech.com/<sku>.
Packaging contents
• 1x DisplayPort to 3x HDMI MST Hub
• 1x Universal power adapter (NA/EU/UK/AUS)
• 1x Quick install guide
System requirements
• DisplayPort 1.2 enabled computer
• Up to three displays with necessary cabling for HDMI support
Operating system requirements are subject to change. For the latest
requirements, please visit www.startech.com/MSTDP123HD.
MSTDP123HD
MST Hub - DisplayPort to 3x HDMI
*actual product may vary from photos
Important operation notes
Some computer systems may prevent this MST hub from displaying
digitally encrypted content.
• A computer, laptop or tablet with DisplayPort 1.2 is required for
MST support
• If your device only supports DisplayPort 1.1, the MST hub will
act as a splitter, automatically mirroring your video source across
all displays
• MST is certied for operation with Microsoft Windows 8 devices.
Other operating systems may adopt the technology. Please check
with your operating system vendor to conrm support. Operating
system support is subject to change. For the latest requirements,
please visit www.startech.com/MSTDP123HD
• After the MST hub is attached, it may be necessary to initiate
operation of additional displays from within your Display settings
• The SCAN button resyncs all of the attached displays, and can be
utilized if any of the displays are not detected
• Certain graphics adapters such as Intel based chip, have limited
MST support and will only output to three displays in total. If you
attach more than three displays, all of the displays beyond that
number will be disabled, including integrated touch screens.
• MST shares 21.6 Gbps of bandwidth across all attached displays.
Higher resolutions can restrict the bandwidth available for the
remaining ports. Please see our guidelines below for determining
the ideal resolution for your setup
Product overview
Front View
Rear View
HDMI output ports
Integrated DisplayPort
input cable
SCAN button
Power
adapter port

FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by StarTech.com could void the user’s authority to operate the
equipment.
Industry Canada Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
CAN ICES-3 (B)/NMB-3(B)
Use of Trademarks, Registered Trademarks, and other Protected Names and Symbols
This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to
StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s)
to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby acknowledges that all
trademarks, registered trademarks, service marks, and other protected names and/or symbols contained in this manual and related documents are the property of their respective holders.
Technical Support
StarTech.com’s lifetime technical support is an integral part of our commitment to provide industry-leading solutions. If you ever need help with your product, visit www.startech.com/support and
access our comprehensive selection of online tools, documentation, and downloads.
For the latest drivers/software, please visit www.startech.com/downloads
Warranty Information
This product is backed by a three-year warranty.
StarTech.com warrants its products against defects in materials and workmanship for the periods noted, following the initial date of purchase. During this period, the products may be returned for
repair, or replacement with equivalent products at our discretion. The warranty covers parts and labor costs only. StarTech.com does not warrant its products from defects or damages arising from
misuse, abuse, alteration, or normal wear and tear.
Limitation of Liability
In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their ocers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental,
consequential, or otherwise), loss of prots, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. Some states do not
allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.
Examples of supported resolution congurations
Screen 1
resolution
Screen 2
resolution
Screen 3
resolution
Total % of
bandwidth
1920x1200
@60hz (30%)
1920x1200
@60hz (30%)
1920x1200
@60hz (30%)
90%
2560x1440
@60hz (35%)
2560x1440
@60hz (35%)
1920x1200
@60hz (30%)
92%
2560x1600
@60hz (38%)
2560x1600
@60hz (38%)
1920x1080
@60hz (22%)
98%
3840x2160
@30hz (38%)
2560x1600
@60hz (38%)
1920x1080
@60hz (22%)
98%
3840x2160
@30hz (38%)
3840x2160
@30hz (38%)
1920x1080
@60hz (22%)
98%
Examples of unsupported resolution congurations
Screen 1
resolution
Screen 2
resolution
Screen 3
resolution
Total % of
bandwidth
2560x1600
@60hz (38%)
2560x1600
@60hz (38%)
1920x1200
@60hz (30%)
106%
3840x2160
@30hz (38%)
2560x1600
@60hz (38%)
1920x1200
@60hz (30%)
106%
3840x2160
@30hz (38%)
2560x1600
@60hz (38%)
2560x1440
@60hz (35%)
111%
3840x2160
@30hz (38%)
3840x2160
@30hz (38%)
3840x2160
@30hz (38%)
114%
Average resolution bandwidth allocation
1920x1080 (High-denition 1080p) @60hz – 22%
1920x1200 @60hz – 30%
2560x1440 @60hz – 35%
2560x1600 @60hz – 38%
3840 x 2160 (Ultra HD 4K) @30hz – 38%
Note: Exceeding 100% will reduce functionality.