Stelpro Silhouette SILH07 User manual
INSSIL0914
For further information or to consult this guide online, please visit our website at www.stelpro.com
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This unit
complies with
CSA standards
USER’S GUIDE
SIL SERIES
ELECTRONIC CONVECTOR
REPLACEMENT COMPONENT LIST INCLUDED
2INSSIL0914
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy for future
reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further responsibility for this
product.
, according to the
effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be .
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
It corresponds to based on a standard ceiling height of
the required capacity to heat a room. If needed, refer to a specialist who will be able to calculate these heat losses and optimize the required capacity or
consult the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat a large room and to increase your comfort, it is
recommended to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000 W.
Do not install the unit where objects or pieces of furniture could be heat damaged.
indicated in the installation section.
This unit must not come into contact with a water source and must be protected from splashes (e.g. a wet mop). Do not use it if any part has been immersed.
Moreover, do not turn it on or off when standing in water or if your hands are wet.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall, do not damage electrical wiring and other hidden utilities.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be and when using it. To avoid burns, do
not let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after shut-down).
The bottom of this unit must be installed at least from any adjacent surfaces. However, make sure objects or pieces of furniture such
as, but not limited to, blankets, towels, beds, laundry baskets, clothing, papers, etc. do not come into contact with the unit and keep them at least
more heat-sensitive than others, so make sure those near the unit can withstand heat.
Do not install on a wall behind a door.
products.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit based on the amount of dirt accumulated on
Thermal protection activation indicates that the unit has been subjected to abnormal operating conditions. If the thermal protection remains activated or
damaged. (Refer to the limited warranty.)
WARNING
instances, the instruction manual may not entirely match all the functions of the actual product. Therefore, the actual product and packaging, as well as the name
unit must be used with the provided thermostat.
3INSSIL0914
TECHNICAL DRAWINGS
for white, for almond or SS for stainless steel (1000 W, 1500 W and 2000 W models only)
Thermostat included
SPECIFICATIONS
lb
SILH07 750/560 240/208 419 16 1/2 7.38 16.27
SILH10 1000/750 240/208 457 18 7.94 17.5
SILH12 1250/940 240/208 559 22 9.41 20.75
SILH15 1500/1125 240/208 673 26 1/2 11.04 24.34
SILH17 1750/1315 240/208 743 29 1/4 12.02 26.5
SILH20 2000/1500 240/208 819 32 1/4 13.22 29.15
SILH25 2500/1875 240/208 978 38 1/2 15.21 33.54
SILH30 3000/2250 240/208 1143 45 17.52 38.63
SILL07 750/560 240/208 654 25 3/4 6.88 15.16
SILL10 1000/750 240/208 724 28 1/2 7.55 16.64
SILL12 1250/940 240/208 800 31 1/2 8.28 18.25
SILL15 1500/1125 240/208 940 37 9.63 21.23
SILL17 1750/1315 240/208 997 39 1/4 10.18 22.44
SILL20 2000/1500 240/208 1086 42 3/4 11.24 24.77
SILL25 2500/1875 240/208 1245 49 12.60 27.79
SILL30 3000/2250 240/208 1410 55 1/2 14.18 31.27
SIL05 500/375 240/208 457 18 6.11 13.46
SIL07 750/560 240/208 527 20 3/4 6.89 15.2
SIL10 1000/750 240/208 597 23 1/2 7.75 17.08
SIL12 1250/940 240/208 673 26 1/2 8.6 18.97
SIL15 1500/1125 240/208 743 29 1/4 9.39 20.7
SIL17 1750/1315 240/208 819 32 1/4 10.25 22.59
SIL20 2000/1500 240/208 895 35 1/4 11.25 24.8
SIL25 2500/1875 240/208 1054 41 1/2 12.76 28.14
SIL30 3000/2250 240/208 1257 49 1/2 15.13 33.36
FRONT
3 15/16"
101mm
MIN.
LENGTH
Ø7/8"
22mm
KO
13 1/4" [338mm] SIL
8 15/16'' [227mm] SILL
21 7/16'' [545mm] SILH
1 5/16"
34mm
1 1/16"
26mm
ELECTRICAL
INLET
2 15/16"
75mm
f
f
f
f
SIDE
1 3/16"
31mm
3 3/16"
80mm
3 15/16"
100mm
17 7/16"[440mm] SIL
13'' [330mm] SILL
25 1/2'' [648mm] SILH
4INSSIL0914
INSTALLATION OF THE WALL RACK
1. Remove the unit from the wall rack’s hooks.
2. With a pencil, mark the wall at the four anchoring points of the rack.
3. Fasten the rack to the wall, making sure it is level. When drilling into a wall or ceiling, be careful not to damage electrical
wiring and other hidden utilities.
INSTALLATION OF THE UNIT TO THE WALL RACK
1. Insert the bottom hooks of the rack into the unit.
2. Tip the top of the unit toward the wall.
3. Latch the unit onto the rack by pressing towards the wall.
INSTALLATION
the electrical box to the unit’s supply leads.
ELECTRICAL CONNECTION
TEMPERATURE CONTROL AND DISPLAY
- the current mode icon ( or );
), (if applicable, see “Lock option”);
- the automatic mode icon (
- the ambient temperature of the room;
BUTTON FUNCTIONS
OPERATION
To seT The desired TemperaTure
To swiTch back To daY mode
N/a
N/a
Unit
Electrical
box
Connector (marette)
L1 (black)
L2 (red)
Ground (green)
5INSSIL0914
DAY MODE
By pressing down the top or bottom button, you will enter the setting
increasing (top button) or decreasing (bottom button) the set point.
The temperature set point will increase or decrease by increments
down the button, the temperature will quickly scroll through, allowing
Once the temperature is set, release the button; normal display will
resume after three (3) seconds.
Normally, the backlight is activated when you press down the button,
on, simultaneously press down both buttons for 3 seconds (until the
backlight blinks), then release. Repeat this procedure to deactivate the
night light mode.
Release the buttons to set the new scale (note that the backlight will
blink after 3 seconds).
LOCK OPTION
It is possible to impose a maximum temperature set point by activating
this mode. Then, it becomes impossible to exceed this set point,
functions remain unchanged. For increased security, the power supply
needs to be cut off in order to deactivate the lock.
LOCKING PROCEDURE
value.
2. Simultaneously press down both buttons for more than 13 seconds,
3. Release the buttons. The thermostat is now locked.
UNLOCKING PROCEDURE
2. Wait about 1 minute.
3. Restore the power supply of the thermostat at the electrical panel.
possible to unlock the thermostat.
6. Release the arrows. The thermostat is now unlocked.
NIGHT MODE
By pressing down the top or bottom button, you will enter the setting
The temperature set point will increase or decrease by increments of
button, the temperature will quickly scroll through, allowing a faster and
Once the temperature is set, release the button; normal display will
resume after three (3) seconds.
By simultaneously pressing down both buttons for three (3) seconds,
you hold down the button, the hours will quickly scroll through allowing
a faster setting. Normal display will resume three (3) seconds after
releasing the button.
For example, to save energy and increase comfort at night, you can
are going away for some time and wish to save energy during your
absence without having to come back to an uncomfortable room,
simply indicate the number of hours you will be absent (1 day = 24
mode upon your return, thus ensuring optimal comfort.
AUTOMATIC MODE
To activate or deactivate this mode, you must switch to the “Selection
simultaneously press down both buttons for three (3) seconds. To
deactivate this mode, simultaneously press down both buttons again for
three (3) seconds. If the number of programmed hours is increased to
applicable.
Then, the night programming is re-initialized and another 24 hours
When power is restored (after a power failure for example), the
button.
6INSSIL0914
PRECISE ELECTRONIC CONTROL
high degree of accuracy in order to minimize temperature differences
and increase your comfort level. It allows very stable temperature and
ensures uniform comfort. It also keeps the casing at a low temperature,
making it more secure.
The chrono-proportional electronic thermostat entirely regulates the unit
by increasing or decreasing the heating cycle percentage according to
the selected temperature. Please note that the unit becomes warmer
if the heating demand is higher and that it remains mildly warm when
the demand is lower.
In order to obtain a precise and optimal ambient temperature reading,
temperature variation for at least an hour. (This amount of time
increases if a temperature change of more than 4 degrees is requested.
ANTIFREEZE PROTECTION
In order to protect your home against freezing and limit energy
( ) is displayed. This icon indicates that the
THE OFF MODE
To turn the unit off, you must lower the day temperature to less than
current to the unit, meaning that there is a risk of electrical shock).
This unit has been designed to be used with the electronic wall thermostat included in the box.
non-abrasive dish soap. Do not use abrasive or chemical cleaners
dusty location, use a vacuum brush to remove dust and other foreign
objects from the grilles. Note that cigarette smoke could yellow the
discharge grille and that the best way to prevent it is to clean the unit
on a regular basis.
wait until a full cleaning is required. Since the acidity level and the
chlorine content of regular cleaning agents vary greatly, it is highly
recommended to thoroughly rinse the surface with clean water.
- chlorine
- scrubbing pads or similar scrubbing devices (steel wool)
- abrasive cleaning agents
- hydrochloric acid products such as bleach: they can stain and/or
damage stainless steel surfaces
The unit does not work
- Defective thermostat or wrong thermostat setting
- Open circuit breaker or fuse
- Thermal protection activated
- Faulty connections
The unit runs continuously - Defective thermostat or wrong thermostat setting
- Heat losses greater than the unit capacity
The enclosure is extremely hot - Defective thermal protection
- Blocked air vents
The desired room temperature cannot be reached
- One or more defective elements
- Defective thermostat or wrong thermosat setting
- Heat losses greater than the unit capacity
MAINTENANCE
TROUBLESHOOTING
7INSSIL0914
Overheating - Defective thermostat or wrong thermostat setting
The unit cycles under control of the thermal protection
(overheat indicator) - Blocked air vents
The heater is on and the breaker trips - Faulty connections
The unit does not heat - One or more defective elements
for white, for almond,
SS for stainless steel
REPLACEMENT COMPONENT LIST
model
cover
1 5
SIL05 M-SIL0500B* PROT-185
ST-214
SIL07 M-SIL0700B* PROT-185
SIL10 M-SIL1000B* PROT-186
SIL12 M-SIL1200B* PROT-186
SIL15 M-SIL1500B* PROT-186
SIL17 M-SIL1700B* PROT-179
SIL20 M-SIL2000B* PROT-179
SIL25 M-SIL2500B* PROT-180
SIL30 M-SIL3000B* PROT-180
SILH07 M-SILH0700B* PROT-185
SILH10 M-SILH1000B* PROT-185
SILH12 M-SILH1200B* PROT-186
SILH15 M-SILH1500B* PROT-186
SILH17 M-SILH1700B* PROT-179
SILH20 M-SILH2000B* PROT-179
SILH25 M-SILH2500B* PROT-187
SILH30 M-SILH3000B* PROT-180
SILL07 M-SILL0700B* PROT-185
SILL10 M-SILL1000B* PROT-186
SILL12 M-SILL1200B* PROT-186
SILL15 M-SILL1500B* PROT-179
SILL17 M-SILL1700B* PROT-179
SILL20 M-SILL2000B* PROT-187
SILL25 M-SILL2500B* PROT-180
SILL30 M-SILL3000B* PROT-181
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8INSSIL0914
STELPRO DESIGN INC. | Saint-Bruno-de-Montarville | Québec | J3V 6L7
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following product made by Stelpro: SIL model.
Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in
workmanship and/or materials for the following periods from the date of purchase: . This warranty
applies only to the original purchaser; it is non-transferable and cannot be extended.
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1)
your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a
and provide the . Stelpro reserves the right to examine or to ask one of its representatives to
examine the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price
or repair a defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out
by persons authorized by Stelpro.
at: (electricians and distributors - French),
(consumers). The authorization number must be clearly written on the parcel or it will be refused.
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions
relating thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages,
services, shutdowns, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack
of maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural
disaster or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage,
negligence of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price,
replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty
period. This warranty will be considered null and void and Stelpro will have the right to refuse any claims if without
corrosion or discoloration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred
during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations
may have other rights which vary from state to state or from province to province.
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY
LIMITED WARRANTY
This manual suits for next models
7
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