STIEBEL ELTRON Accelera 300 Specification sheet

OPERATING AND INSTALLATION MANUAL
DHW HEAT PUMP WATER HEATER
»ACCELERA®300
A 280011-36221-8653
STIEBEL ELTRON Inc.
17 West Street | West Hatfield MA 01088
Tel. [phone] | Fax [phone]
Email [e-mail]
www.stiebel-eltron-usa.com
The Accelera®300 is
tested and certified by
WQA against NSF/ANSI
372 for “lead free“
compliance.
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2| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
GENERAL INFORMATION
GENERAL INFORMATION
Please read Read these instructions carefully and retain
them for future reference. If the water heater
is passed on to a third party please hand these
instructions to the new user.
This manual includes important information regarding
the safe and efficient handling of the water heater. Keep
this manual with the water heater at all times.
Work must only be carried out by a licensed installer
who has read and understands these instructions. All
federal, state, and local codes must be followed. Failure
to do so may result in equipment failure, serious injury,
or death.
While working on the water heater, disconnect the
power supply.
Illustrations in these instructions are designed to aid a
general understanding and may deviate from the actual
water heater version. No claims can be derived from
such illustrations.
Limited liability:
We have collated all details and information in this
manual in due consideration of applicable standards
and regulations, the state of the art and our long-term
know-how and experience.
Losses due to the following are excluded from our
liability:
- Non-observance of these instructions
-Incorrectuse
- Installation of the water heater by unqualified
personnel
- Unauthorized modifications
-Technicalmodifications
- Use of unauthorized spare parts
Copyright:
These operating and installation instructions are subject
to copyright.
Transferring these instructions to third parties, copying
of any kind, either in total or extracts therefrom, as well
as their use and/or conveying its contents are prohibited
without our written consent.
Contraventions are liable to claims for compensation.
Further claims are reserved.
We hold the copyright:
STIEBEL ELTRON Inc.
17 West Street | West Hatfield MA 01088
Tel. [phone] | Fax [phone]
Email [e-mail]
www.stiebel-eltron-usa.com
Should you have any question regarding the installation
or operation of the water heater, please contact our
customer service. Tel. (USA) 800-582-8423 or 413-247-
3380
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ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|3
QUICK START-UP GUIDE|OPERATION
QUICK START-UP GUIDE
Accelera® 300 Quick Start-up Guide
A. OVERVIEW: This water heater hooks up like any other electric water heater, with a few minor
exceptions. Be sure to follow all state and local codes during installation. This page is not intended to
be a substitute for the installation manual. Be sure to follow all safety precautions.
B. UNPACKING: DO NOT unpack water heater unit until it is located at the point of installation. Follow all
instructions in the manual and be sure to use caution, as this unit is top heavy. DO NOT lay the unit
down and DO NOT jar or tip the unit past 45 degrees on the hand truck. See: 10.6
C. INSTALLATION / WATER:
a. Location: Find a suitable location according to the manual. Install the condensate drain elbow at
this time. Be sure vents are parallel to the wall with the fan facing the most open area along that wall.
Please note: a drain pan is recommended. See: 10.6
b. 3/4” Inlet from union provided. For hook-up, follow all state and local codes for check valves,
expansion tanks, shut off valves, gauges, etc. Install a 70 psi pressure reduction valve.
Please note: water pressure should not exceed 0.48 MPa (70 psi). See: 10.7
c. 3/4” Outlet from union to hot water line.
d. Install T&P Relief valve (supplied). Please note: 0.69 MPa / 99 °C (100 psi / 210 °F).
D. CONDENSATE DRAIN: Goes directly into a drain or use a condensate pump to drain into a suitable
location. See: 10.6.1
E. FILL & FLUSH TANK: Run water and be sure tank is full prior to turning on the electricity.
F. INSTALLATION / ELECTRICAL: Use a 240 Volt / 15 Amp double pole breaker and connect to water heater
L1, L2, and Ground. See: 16.2
!WITHIN ABOUT 5 HOURS OF START-UP
TIME, EXHAUST AIR FLOW SHOULD BE
APPROXIMATELY -14,4°C (6°F) LESS THAN
THE INLET SIDE.
CAUTION: RISK OF SCALDING. THERE IS A RISK OF SCALDING AT OUTLET
TEMPERATURES EXCEEDING 43°C (110°F)
RISK OF SCALDING
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QUICK START-UP GUIDE|OPERATION
H
M
C
Cold water
Hot water
2
12 15
13
14
11
3
4
56
7
89
10
1
1 Vacuum breaker
2 Hot water connection (Union adaptor to 3/4")
3 Mixing valve (supplied by installer)
4 Connection for T&P valve ¾"
5 T&P valve ¾", 0.69 MPa @99 °C (100 psi @210 °F) (supplied with unit)
6 0.551 MPa (80 psi) relief valve (optional, supplied by installer)
7 Expansion tank (supplied by installer)
8 Straight-through shut-off valve (supplied by installer)
9 Check valve (supplied by installer)
10 0.48 MPa (70 psi) pressure reduction valve (supplied by installer)
11 Cold water connection (with Union adaptor to 3/4")
12 Condensate drain (elbow supplied with unit)
13 Drain valve (supplied by installer)
14 Drain pan (supplied by installer)
15 Condensate spillover
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ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|5
CONTENTS|OPERATION
GENERAL INFORMATION _______________________________ 2
QUICK START-UP GUIDE________________________________ 3
OPERATION _____________________________________________ 6
1. Overview_________________________________________ 6
2. General information _____________________________ 6
2.1. Key to symbols___________________________________ 6
3. Safety____________________________________________ 10
3.1. General safety instructions___________________ 10
3.2. Intended use ____________________________________ 10
3.3. Incorrect use ____________________________________ 10
3.4. Personnel qualification________________________ 10
3.5. Safety equipment ______________________________ 10
3.6. Particular risks__________________________________ 11
4. Water heater description ______________________ 11
4.1. Function description___________________________ 11
5. Operation _______________________________________ 12
5.1. Initial start-up by a licensed installer ______ 12
5.2. Starting and stopping _________________________ 12
5.3. Emergency stop ________________________________ 12
6. Maintenance and care__________________________ 12
6.1. Descaling ________________________________________ 13
7. What to do if ... _________________________________ 13
7.1. ... the water heater does not deliver hot
water _____________________________________________ 13
7.2. ... the safety valve of the cold water supply
line is dripping__________________________________ 13
7.3. ... the condensate drain drips________________ 13
7.4. ... the power consumption is too high _____ 13
7.5. ... the room temperature drops excessively
____________________________________________________ 13
7.6. ... other faults occur ___________________________ 13
8. Safety____________________________________________ 14
8.1. General safety instructions___________________ 14
8.2. Incorrect use ____________________________________ 14
8.3. Qualification_____________________________________ 15
8.4. Instructions, standards and regulations ___ 15
8.5. Water installation ______________________________ 15
8.6. Electrical installation __________________________ 15
9. Water heater description ______________________ 16
9.1. Standard delivery ______________________________ 16
9.2. Special accessories_____________________________ 16
10. Installation ______________________________________ 17
10.1. Installation location____________________________ 17
10.2. Shipping inspection____________________________ 17
10.3. Handling _________________________________________ 18
10.4. Storage___________________________________________ 18
10.5. Positioning the water heater_________________ 18
10.6. Unpacking the water heater__________________ 19
10.7. Water connection_______________________________ 21
10.8. Power supply: 240V / 15A double pole circuit
breaker___________________________________________ 22
11. Initial start-up __________________________________ 24
11.1. Initial start-up __________________________________ 24
11.2. Shutting down __________________________________ 24
11.3. Restarting _______________________________________ 24
12. Settings _________________________________________ 25
12.1. Adjusting the water temperature ___________ 25
13. Water heater hand over________________________ 25
14. Troubleshooting ________________________________ 25
14.1. Safety equipment of the water heater______ 25
14.2. Troubleshooting ________________________________ 26
15. Maintenance and cleaning _____________________ 26
15.1. Cleaning the evaporator ______________________ 26
15.2. Draining the tank_______________________________ 26
15.3. Sacrificial anode rod___________________________ 27
15.4. Descaling ________________________________________ 27
15.5. Checking valves_________________________________ 27
16. Specification ____________________________________ 28
16.1. Connection and dimensions__________________ 28
16.2. Wiring diagram_________________________________ 29
16.3. Refrigerant diagram ___________________________ 30
16.4. Technical Data __________________________________ 31
WARRANTY ____________________________________________ 33
ENVIRONMENT AND RECYCLING______________________ 33
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OPERATION
OVERVIEW
6| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
1. Overview
Front of the water heater
7
6
2
5
4
3
1
7
7
7
7
26_03_01_1338
44
8
1 Water heater cover
2 Opening for PT valve
3 Condensate drain
4 Leveling feet
5 Cold water inlet
6 Hot water outlet
7 Air entry
8 Condensate spillover
The water heater extracts heat from the ambient air and
utilizes this energy to heat water.
An 80 gallon water tank is part of the water heater. Foam
insulation is applied to the outside of the water tank to
prevent heat losses. The water heater casing is made
from powder-coated sheet steel.
The internally enameled water tank is supported by
three height-adjustable anti-vibration leveling feet.
OPERATION
Back of the water heater
910
9
9
9
9
26_03_01_1337
9 Air discharge
10 Entry for the power cable
2. General information
The chapter Operation is intended for users and licensed
installers.
The chapter Installation is intended for licensed
installers only.
2.1 Key to symbols
2.1.1 Layout of safety information
DANGER Electric shock Before any work on the water
heater, disconnect all poles from
the power supply.
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1 Symbol (see chapter "Symbols")
2 Keyword (see chapter "Keywords")
3 Designations (see chapter "Symbols")
4 Information text
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OPERATION
GENERAL INFORMATION
ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|7
2.1.2 Symbols
Symbol Description
Injury
Electrocution
Burns or scalding
!Other situations
Fire
Explosion
Water heater disposal
2.1.3 Keywords
KEYWORD
DANGER The keyword DANGER indicates
information that must be observed,
otherwise serious injury or death
will result.
WARNING The keyword WARNING indicates
information that must be observed,
otherwise serious injury or death
may result.
CAUTION The keyword CAUTION indicates
information that must be observed,
otherwise relatively serious or light
injuries may result.
2.1.4 Symbols in this documentation
Read the text next to this symbol carefully.
»Passages with the symbol "»" indicate that you have
to do something. The action you need to take is
described step by step.
- Passages with this symbol "–" indicate lists.
2.1.5 Units of measure in this documentation
The dimensions in this document are given in millimeters (inches).
2.1.6 Information on the packaging
Information label "Top heavy"
!!
Hoher Schwerpunkt
High balance point
Hoog zwaartepunt
Centre de gravité en partie haute
Hög tyngdpunkt
Alto centro di graviá
Alto centro de gravedad
Achtung - Attention - Attentie - Attention
Uppmärksamhet - Oppmerksomhet
Attenzione - Atención
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OPERATION
GENERAL INFORMATION
8| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
1 Information label "Condensate drain"
This label shows you the position where the water
heater drain is located.
Drain
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BURN
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CAUTION
DANGER
!
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3 Information label "Connection"
For reason
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use flat
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280305-35826
280305-35826
2.1.7 Information on the water heater
Forreason
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protection
use flat
gasketring
280305-35826
BURN
HOT
CAUTION
DANGER
!
284760-34684
WW Austritt
DHW outlet
280304-34684
mustbe fitted to the clearly marked
socket.The valve drain outletpipe
mustnot be sealed or blocked, and the
valveeasy gear is to be operated
atleast once every six month.
280558-34684
Drain
280302-34812
KW Eintritt
CW Inlet
280303-346845
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Drain
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lief valve
ber:
reliefvalve installation
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26_03_01_1355
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1 Information label "Condensate drain"
2 Information label "Risk of scalding"
3 Information label "Connection"
4 Information label "Hot water outlet"
5 Information label "Relief valve"
6 Information label "Relief valve installation location"
7 Information label "Cold water inlet"
Power supply
Disconnectpower supply
beforeopening the cover.
280556-34684
Type:Accelera300/WHP300
Heatpump:
PN(Air42°/Water 60°):
IN(Air42°/Water 60°):
TypeofRefrigerant:
Refrigerantcharge:
Max.operatingpressure:
Lockrotorcurrent:
MCA:
Ratedloadcompressor:
Motorfan:
Order-No.:222423
DHW-cylinder:
Additionalheatingelement:
Max.operatingpressure:
Max.operatingtemperature:
Typeofcylindermaterial:
Cylindercapacity:
Observetheinstallationmanual! Testedfor lea
No.: 8443/005204
Voltage/Frequency:
Breaker:
P (ratedpowerinput):
Maximumallowableratings
Protectionclass:
Nmax
Singlephase220-240V,50/60 Hz
15amp.
2200W,9.17A
IP24
*222423844300520415*
1690W
87psi/600kPa
168.8°F/76°C
Glasslinedsteel
80.044Gal/303l
0.5kW
2.17A
R134A
1.9842Lb./900g
348.1psi/2.4
13.4A
10.4A
2.3A
38W
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9 Type plate
10 Information label "Fluorated gases"
11 Information label "Energy efficiency"
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GENERAL INFORMATION
ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|9
4 Information label "Hot water outlet"
WW Austritt
DHW outlet
280304-34684
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5 Information label "Relief valve"
Warning
A
temperature and pressure relief valve
must be fitted to the clearly marked
socket. The valve drain outlet pipe
must not be sealed or blocked, and the
valve easy gear is to be operated
at least once every six month.
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6 Information label "Relief valve installation location"
Relief valve
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The relief valve installation
must be fitted to this socket.
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280557-35826
7 Information label "Cold water inlet"
KW Eintritt
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280303-34684
8 Information label "Power connection"
Power supply
Disconnect power supply
before opening the cover.
280556-346842
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280556-34684
9 Type plate
Type: Accelera 300/WHP 300
Heat pump:
PN (Air 42°/ Water 60°):
IN (Air 42°/ Water 60°):
Type of Refrigerant:
Refrigerant charge:
Max.operating pressure:
Lock rotor current:
MCA:
Rated load compressor:
Motor fan:
Order-No.: 222423
DHW-cylinder:
Additional heating element:
Max.operating pressure:
Max.operating temperature:
Type of cylinder material:
Cylinder capacity:
Test pressure storage tank:
Observe the installation manual!Tested for leaks!
Made in Germany
No.: xxxx / xxxxxx
Voltage / Frequency:
Breaker:
P (rated power input):
Limits for heat pump operation:
Maximum allowable ratings
Protection class:
Nmax
Single phase 220-240 V, 50/60 Hz
15 amp.
6 °C / +42 °C
2200 W, 9.17 A
IP 24
*222423xxxxxxxxxxxx*
1690 W
87 psi/600 kPa
168.8 °F / 76 °C
Glass lined steel
80.044 Gal /303 l
130.5 psi/ 900 kPa
0.5kW
2.17 A
R134a
1.9842 Lb./900 g
348.1 psi/2.4MPa
13.4 A
10.4 A
2.3 A
38 W
STIEBEL ELTRON INC
17 West Street
West Hatfield, MA 01088
USA
282209-35793
26_03_01_1357
10 Information label "Fluorated gases"
DE:Enthält vom Kyoto - Protokoll erfasste fluorierte Treibhausgase - hermetisch geschlossenes System.
GB:Contains fluorinated greenhouse gases covered by the Kyoto Protocol - hermetically sealed.
FR:Comprend les gaz àeffet de serre fluorés enregistrés par le protocole de Kyoto - systèmes hermétiquement scellés.
NL:Bevat gefluoreerde broeikasgassen die onder het Kyoto-protocol vallen - hermetisch gesloten systeem.
SE:Innehåller av Kyoto - protokollet registrerade flourerande växthusgaser ihermetiskt förslutna system.
PL:Zawiera fluorowane gazy cieplarniane ujęte w Protokole z Kioto - hermetycznie zamknięty układ.
CZ:Obsahuje fluorizovanéskleníkovéplyny, obsaženév Kjótském protokolu - hermeticky uzavřený systém.
ES:Sistema herméticamente cerrado que contiene gases de efecto invernadero mencionados en el protocolo de Kioto.
DK:Indeholder fra Kyoto-protokollen registrerede, fluorerede drivhusgasser – hermetisk lukket system.
NO:Inneholder fluorerte drivhusgasser som omfattes av Kyotoprotokollen - hermetisk lukket system.
FI:Sisältää Kioton sopimuksen alaisia fluorattuja kasvihuonekaasuja - ilmatiiviistisuljettu järjestelmä. 284436-34741
BG: Съдържа посочените вПротокола от Киото флуорирани парникови газове - херметически затворена система.
HU:A Kiotói Jegyzıkönyv szerintifluortartalmú üvegházhatású gázokat tartalmaz - hermetikusan zárt rendszer.
IT:Contiene gas fluoruratiad effetto serra disciplinatidal protocollo diKyoto - Impianto ermeticamente chius.
RO:Conține un sistem închis ermetic contra emisieide gaze fluorine monitorizat de protocolul Kyoto.
26_03_01_1386
11 Information label "Energy efficiency"
282980-36142
Maintain the legibility of all information labels. Illegible safety information and symbols can
result in dangerous situations.
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OPERATION
SAFETY
10| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
3. Safety
This chapter provides an overview of all important
actions required for a safe and trouble-free operation.
3.1 General safety instructions
Operate the water heater only when fully installed and
with all safety equipment in place.
Unsuitable tools or incorrect handling can result in
damage to the water heater.
DANGER Scalding
The water is heated inside the water tank
to60 °C (140 °F). There is a risk of scalding at
outlet temperatures above 43 °C (109°F).
»Ensure that outflowing water does not
directly contact your body.
CAUTION Injury
Where children or persons with limited
physical, sensory or mental capabilities are
allowed to control this water heater, ensure
that this will only happen under supervision
or after appropriate instruction by a person
responsible for their safety.
»Children should be supervised to ensure
that they never play with the water heater.
Never place any objects on top of the water heater.
Objects placed on top of the water heater
can increase the noise level developed by the
water heater through vibrations.
Never cover the water heater.
The water heater draws in air. Covering the
inlet slots reduces the air intake. This reduces
the efficiency of the water heater and can even
lead to one of the safety devices interrupting
the water heater operation.
3.2 Intended use
This water heater produces hot water automatically.
The water heater can be installed and operated in the
open as well as in enclosed spaces. The temperature of
the air that is drawn in during operation must not fall
below 6 °C (43 °F).
Any other use beyond that described shall be deemed
inappropriate. Observation of these instructions is also
part of the correct use of this water heater.
Any changes or modifications to this water heater void
all warranty rights.
3.3 Incorrect use
The following are not permitted:
- Do not heat anything other than potable water
- Do not use unqualified (unlicensed) personnel for
installation
- Do not use in an environment with greasy extract
air
This water heater must not be operated at ambient temperatures in excess of 42 °C
(107 °F) or below 6°C (43°F).
If outside air is directly drawn in ensure, that
the water heater is isolated from its power
supply when the air temperature falls below
6 °C (43 °F).
3.4 Personnel qualification
DANGER Injury
Incorrect handling can result in severe injuries
and material losses. Inadequately qualified
personnel cannot assess the potential risks.
Have the installation, initial start-up,
maintenance and repair steps carried out only
by the qualified individuals specified in the
respective chapters.
In the remainder of this manual, such qualified
individuals will be described as the "licensed installer."
3.5 Safety equipment
Wear safety shoes/boots during the transportation and
positioning of the water heater. Dry, this water heater
weighs 130kg (290 lb). Safety shoes/boots reduce the
risk of injury.
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OPERATION
WATER HEATER DESCRIPTION
ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|11
3.6 Particular risks
3.6.1 Electric current
WARNING Electric shock
Contacting parts that carry live power is
associated with a direct risk to life. Damaging
the insulation or individual components can
result in a risk to life.
»If you detect damaged insulation,
immediately switch off the power supply
and arrange for the necessary repair.
»Have all electrical work carried out by a
qualified electrician.
3.6.2 Hot surfaces
CAUTION Burning
Contact with hot components can result in
burning.
»When working near hot components, wear
protective clothing and gloves.
»The pipework connected to the hot water
outlet of the water heater can reach
temperatures in excess of 60 °C (140 °F).
3.6.3 Refrigerant
The water heater is filled with R134A refrigerant at the
factory.
WARNING Freezer burn
Should the water heater leak refrigerant,
avoid contact with the refrigerant or breathing
in any released vapors. Immediately vent the
room.
In normal water heater operation, the refrigerant is
contained in a sealed circuit.
4. Water heater description
This water heater is an automatic hot water generator
with approx. 303l (80gallon) capacity. The hot water
temperature is factory set to 60 °C (140 °F).
After opening a hot water faucet, the hot water is pushed
out of the water heater by the incoming cold water.
This water heater works like an air conditioner but does
not need to be vented. The water heater extracts heat
from the ambient air to heat the water. The demand for
electrical energy and the heat-up time depend on the
ambient air temperature and humidity.
When installing the water heater inside, the space where
it is installed will be cooled down during the operation
by 1 to 3 °C (2 to 6 °F).
The water heater also extracts moisture from the air that
creates condensate, which must be drained off. For this
purpose, a condensate drain is integrated in the water
heater. This is where you can connect a hose to a drain.
To protect the steel tank against corrosion, the interior
is coated with a special enamel and is equipped with a
replaceable sacrificial anode.
Heat pump function:
A sealed circuit inside the water heater contains R134A
refrigerant (see "Specification/data table"); this does not
deplete ozone, is non-flammable, and evaporates at low
temperatures.
In the evaporator, where heat is extracted from the
outside air, the refrigerant changes from its liquid into
its gaseous state. A compressor draws in the gas in
and compresses it. The increase in pressure raises the
refrigerant temperature and heats the water tank.
This process requires electrical energy. The energy
(motor heat) is not lost, but reaches the condenser
downstream together with the compressed refrigerant.
Here, the gas transfers heat to the water tank. An
expansion valve then reduces the pressure and the
process starts again.
4.1 Function description
4.1.1 Heat pump operation
The heat pump unit located on top of the water heater
extracts heating energy from the ambient air.
If the water heater was separated from the power supply during operation, the
compressor will only restart if the pressure inside
the refrigerant circuit has been balanced. Pressure
balance can only be created after waiting 15 minutes.
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OPERATION
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4.1.2 Booster heater
Primarily, the water inside the tank is heated by the
heat pump.
When there is a higher hot water demand or when the
water heater was switched OFF and you require hot
water quickly, the integral booster heater will turn on.
To save energy, the booster heater only heats the top
third of the tank (approx. 102 l (27 gallons)).
A thermostat switches the booster heater on if the water
temperature inside the tank falls below 45 °C (112 °F). A
thermostat switches the booster heater off if the water
temperature inside the tank exceeds 60°C (140 °F).
4.1.3 Defrosting
The lower limit of use of the water heater is permanently
set to 6 °C (42 °F). It is possible that at this limit, the
evaporator will be coated in frost. This is subject to the
air temperature and humidity level, particularly at low
hot water temperatures.
The compressor will be switched off as soon as the
evaporation temperature falls below -7°C (20°F) for any
length of time. When the temperature at the evaporator
fins rises above 3°C (38°F), the compressor starts again,
and the hot water heating continues. The fan continues
to run during defrosting.
5. Operation
You do not have to make any adjustments. The water
heater is therefore not equipped with any controls. The
hot water temperature is factory set to 60 °C (140 °F).
Should you wish to operate with different settings,
contact your local licensed installer.
WARNING Scalding
The water is heated inside the water tank to
60°C (140°F). There is a risk of scalding at
outlet temperatures in excess of 42 °C (108°F).
Ensure that outflowing water does not directly
contact your body.
5.1 Initial start-up by a licensed installer
Initial start-up should be done by a licensed installer.
5.2 Starting and stopping
The water heater is not equipped with an ON/OFF switch.
If a power plug was fitted during installation, you can
disconnect the water heater from the power supply by
pulling that plug. Alternatively, you can terminate the
water heater operation by tripping the circuit breaker.
5.3 Emergency stop
In case of emergency, carry out the following steps:
»Isolate the power supply by tripping the circuit
breaker or by pulling the power plug.
»Shut off the cold water inlet.
6. Maintenance and care
A damp cloth is sufficient for cleaning the exterior of the
water heater. Never use abrasive or corrosive cleaning
agents. Do not hose down the water heater.
»Monthly, check that the condensate drain is clear.
»Monthly, carry out a visual inspection of the
condensate pan drain (in the top of the water
heater; see the following diagram). Look through
the air intake grille at the front of the water heater.
If required, notify your local licensed installer who
will remove any contamination.
1
26_03_01_1404
1 Condensate pan drain
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OPERATION
WHAT TO DO IF ...
ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|13
6.1 Descaling
At high temperatures water separates out lime. This
is deposited on the inside of the tank. With increasing
limescale build-up, the amount of hot water inside the
tank is reduced.
»Have a licensed installer descale the booster heater
from time to time. This extends the service life of
the booster heater.
»Scale cannot build up on the heat pump element.
A licensed installer who knows the local water quality
will tell you when the next maintenance appointment
is due.
»Have your licensed installer check the sacrificial
anode regularly.
7. What to do if ...
7.1 ... the water heater does not deliver hot
water
»Check the water heater power supply.
»Check your fuse box for a tripped circuit breaker.
»Make sure there is a 15A double pole circuit
breaker
If the circuit breaker has tripped, reset it or replace it.
Notify your local licensed installer if the circuit breaker
trips again.
»Ensure that the air intake and air discharge are
unobstructed.
Excessively high ambient temperature, excessively
high temperature of the air drawn in (>42 °C (108 °F))
or a fault in the refrigerant circuit can result in the
compressor being overloaded. The thermal protective
'auto reset' motor switch or the high limit 'manual reset'
cut-out can both shut off the compressor off.
The high limit pressure limiter must only be reset by your licensed installer after they have
removed the cause of the relevant fault.
After a short cooling down period, the thermal protective
motor auto reset switch will restart the compressor
automatically.
Notify your local licensed installer if the water heater
does not restart automatically.
7.2 ... the safety valve of the cold water supply
line is dripping
This unit can operate up to 0.48 MPa (70psi) of inlet
pressure. Expansion water drips from the safety valve
during heat-up. This is completely normal. Notify your
local licensed installer if water still drips after heat-up
has been completed.
7.3 ... the condensate drain drips
This is quite normal and always happens when the
surface temperature of the evaporator is lower than the
dew point temperature of the ambient air.
7.4 ... the power consumption is too high
Please consult a qualified licensed installer.
7.5 ... the room temperature drops excessively
The water heater operation reduces the ambient air by
1 to 3°C (2 to 6°F). Notify your local licensed installer
if the ambient temperature drops abnormally.
7.6 ... other faults occur
Notify your local licensed installer. Refer to the water
heater number on the type plate next to the barcode.
Type: Accelera 300/WHP 300
Heat pump:
PN (Air 42°/ Water 60°):
IN (Air 42°/ Water 60°):
Type of Refrigerant:
Refrigerant charge:
Max.operating pressure:
Lock rotor current:
MCA:
Rated load compressor:
Motor fan:
Order-No.: 222423
DHW-cylinder:
Additional heating element:
Max.operating pressure:
Max.operating temperature:
Type of cylinder material:
Cylinder capacity:
Test pressure storage tank:
Observe the installation manual!Tested for leaks!
Made in Germany
No.: xxxx / xxxxxx
Voltage / Frequency:
Breaker:
P (rated power input):
Limits for heat pump operation:
Maximum allowable ratings
Protection class:
Nmax
Single phase 220-240 V, 50/60 Hz
15 amp.
6 °C / +42 °C
2200 W, 9.17 A
IP 24
*222423xxxxxxxxxxxx*
1690 W
87 psi/600 kPa
168.8 °F / 76 °C
Glass lined steel
80.044 Gal /303 l
130.5 psi/ 900 kPa
0.5kW
2.17 A
R134a
1.9842 Lb./900 g
348.1 psi/2.4MPa
13.4 A
10.4 A
2.3 A
38 W
STIEBEL ELTRON INC
17 West Street
West Hatfield, MA 01088
USA
282209-35793
26_03_01_1357
1
1 Water heater number
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www.sordselectric.com

14| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
INSTALLATION
SAFETY
8. Safety
Only qualified licensed installers should carry out
installation, initial start-up, maintenance and repair of
the water heater.
8.1 General safety instructions
Use only original accessories and spare parts intended
for this water heater.
DANGER Electric shock
Disconnect the water heater from the power
supply prior to its installation.
WARNING Injury
If the pipes inside the water heater are
damaged, leaking refrigerant gas can result
in severe physical freezer burns.
Do not inhale refrigerant. Immediately vent
the room thoroughly.
»Wear safety goggles and gloves during
water heater installation.
WARNING Injury
Moving parts represent a risk of injury.
»Before opening the water heater, ensure
that the fan has come to a complete
standstill.
INSTALLATION
8.2 Incorrect use
The following are not permitted:
- Do not install the water heater on non-load bearing
floors
- Do not install the water heater where it is at risk
from frost
- Do not install in rooms where the water heater is
at risk from explosions as a result of dust, gases or
vapors
- Do not ignore safety clearances and safety zones
- Do not incorrectly install the power connection
- Do not operate the water heater with the tank
empty
- Do not operate the water heater with an open
casing
- Do not heat anything other than potable water
- Do not fill with any other Freon, use only R134A
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ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|15
INSTALLATION
SAFETY
8.3 Qualification
WARNING Injury Incorrect handling can result in severe injuries
and material losses. Inadequately qualified
personnel cannot assess the impending
danger.
Have only personnel mentioned in the
appropriate sections of this manual carry out
specific measures.
In this manual, such qualified individuals will be
described as the "licensed installer".
Licensed installers are responsible for adherence to all
currently applicable regulations during installation and
initial start-up.
8.3.1 Licensed installer
Licensed installers are specially trained in their field.
Licensed installers work on systems on the basis of their
training, knowledge and experience, as well as their
knowledge of applicable standards and regulations.
They are able on their own to recognize and prevent
possible problems.
8.3.2 Electrician (licensed)
An electrician is a licensed installer who meets the above
requirements with regard to electrical installations.
8.3.3 Plumber (licensed)
A plumber is a licensed installer who meets the above
requirements with regard to water-related installations.
8.3.4 Customer service
For customer service inquiries, please contact Stiebel
Eltron directly at 1-800-582-8423, ext. 25 or ext. 33.
8.4 Instructions, standards and regulations
Follow all national, state, and local codes.
Observe the regulations of your local energy and water
supply utilities.
The following standards were taken into account:
UL 499, UL 1995, UL 94-5 VA, UL 174
IEC 60335-1-2-40, IEC 61000-3-2; 1995
IEC 61000-3-3, IEC 55014-1 IEC 55014-2
EMC Directive 89/336/EEC
EN 255 T3
Read the water heater type plate and the chapter
"Specification".
8.5 Water installation
The following materials may be used:
- Cold water line: steel, copper or plastic pipework.
- Hot water line: copper or plastic pipework.
»Ensure that no contamination reaches the water
heater through the pipework.
8.6 Electrical installation
Protect the water heater electrically with a 15A double
pole circuit breaker.
Where the water heater is permanently connected to
the power supply, it must be able to be separated from
the mains power supply by an additional isolator that
disconnects all poles with at least 3 mm (0.12") contact
separation. For this purpose, use contractors, circuit
breakers, fuses, etc. on site.
In case of a fault, the safety equipment interrupts the
relevant power circuit.
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INSTALLATION
WATER HEATER DESCRIPTION
9. Water heater description
321
45
26_03_02_1404
1 High limit safety cut-out - manual reset
2 Compressor
3 Condensate drain
4 Filter dryer
5 Service valve, high pressure
6 Sacrificial anode
87
10
26_03_02_1405
7 Capacitor
8 Fan
9 Evaporator
10 Defrost sensor
The hot water thermostat temperature is preset at the factory.
Where customers require a lower hot water
temperature, the thermostat settings of the
heat pump and the booster heater can be
reduced.
A sacrificial anode rod is installed in the top of the water
heater. (6)
9.1 Standard delivery
- Accelera 300 heat pump water heater
- Two adaptors, Union to ¾"
- Two union gaskets
9.2 Special accessories
Description Part number
Anode rod 278235
Segmented anode rod 143498
6
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ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|17
INSTALLATION
INSTALLATION
10. Installation
CAUTION Injury
Incorrect installation can result in severe
injuries and material losses.
Prior to installation ensure you have adequate
space for the work to be carried out.
Handle components with sharp edges
carefully.
The sheet steel casing of the water heater is not designed to withstand heavy forces.
Handle and install the water heater with care.
10.1 Installation location
DANGER Explosion
Never install the water heater in rooms where
it is at risk from explosions as a result of dust,
gases or vapors.
WARNING Injury
The room where the water heater is to be
installed must have a load-bearing floor. There
is a risk of the water heater breaking through
the floor if the substrate has insufficient load-
bearing capacity. The wet weight of the water
heater is approx. 430 kg (950 lb).
If the floor offers inadequate load-bearing
capacity, there is a risk of the water heater
breaking through the floor, resulting in a risk
to life.
Risk of frost damage
Install the water heater only in an area free
from the risk of frost. When the water heater
is not in use and there is a risk of frost, the
water inside the water tank can freeze and
damage the tank.
- Never install the water heater in areas where the
air temperature regularly drops below 6 °C (42 °F)
or rises above 42 °C (108 °F).
- To prevent nuisance through operating noise, never
install the water heater in the vicinity of bedrooms.
Prevent noise emissions towards a neighbor.
- Allow adequate space around the water heater for
installation, maintenance and cleaning tasks.
With internal installations, also observe the following:
- The available floor area in the installation room
must be at least 6 m² (10' x 10' - 100 ft²). The room
volume must not be less than 13 m³ (500 ft³).
- The water heater must not be restricted by walls
and ceilings. The required minimum clearances
are specified in chapter "Positioning the water
heater/positioning conditions" (see chapter 10.5,
"Positioning the water heater")..
- Observe that the room temperature will drop by
1to3 °C (2 to 6 °F) as a result of the water heater
operation.
- When installing the water heater in a furnace
room, ensure that the furnace operation will not be
impaired.
- To keep line runs as short as possible, we
recommend that the water heater is installed near
the kitchen or bathroom.
10.2 Shipping inspection
»Upon receipt, check your delivery for completeness
and possible transport damage.
If transport damage is visible, proceed as follows:
- Do not accept the delivery or only with reservations.
- Note down the extent of the damage on the shipping
documents or on the delivery note of the carrier.
- Initiate a complaint.
Immediately give notice of any damage. Give notice of all damage as soon as it has
been identified. Claims can only be accepted
within the applicable claim period.
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INSTALLATION
INSTALLATION
10.3 Handling
CAUTION Injury through heavy loads
Dry, this water heater weighs 130 kg (290 lb.).
Use suitable aids and sufficient personnel
when handling this water heater.
Risk of damage through incorrect handling.
Incorrect handling can result in substantial
material losses.
Observe the information on the packaging.
Remove the packaging just before the
installation.
Risk of damage through overturning.
The water heater has a high centre of gravity
and a low overturning moment. Protect the
water heater against overturning.
Only position the water heater on a level
substrate.
To protect the water heater against damage, it should
be transported vertically inside its packaging. Where
space is restricted, you can also tilt (max. 45°) the water
heater briefly to move it.
10.4 Storage
Where it is necessary to store the water heater prior to
installation for a longer period, observe the following:
- If possible, store the water heater in a dry and dust-
free ambience.
- Prevent the water heater from coming into contact
with aggressive materials.
- Prevent the water heater from being exposed to
shocks or vibrations.
- In case of prolonged storage, check the condition of
the water heater and its packaging regularly.
10.5 Positioning the water heater
»Position the water heater with its wooden pallet at
the final installation location.
Install the water heater so that there is an adequate
clearance adjacent to the air grilles (see the following
diagrams).
10.5.1 Installation conditions
It is important for the water heater maintenance that
adequate space remains available above the water
heater.

(15,75")

(15,75")



(7,87")

(15,75")
D0000018502
»Level the water heater horizontally by adjusting the
feet.
SORDS ELECTRIC ~ 216-765-4231
www.sordselectric.com

ENGLISH
WWW.STIEBEL-ELTRON-USA.COM ACCELERA 300|19
INSTALLATION
INSTALLATION
10.6 Unpacking the water heater
Ensure that the casing material in the lower section will not be damaged.
Advice - The longer you keep the packaging foil wrapped around the water heater, the
longer it will be protected against damage.
»Remove the packaging straps.
»Push the packaging foil far enough upwards that
the pallet is freely accessible.
»Remove the water heater carefully with the
polystyrene®packaging from the pallet.
DANGER Injury from tipping over The water heater has a high centre of gravity
and a low overturning moment. Ensure that
the water heater does not overturn when you
remove it from its pallet.
»Slide the packaging foil far enough upwards to be
able to remove the first polystyrene®profiles from
the sides. These polystyrene®profiles on the sides
are used as installation aids in the following steps.
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»Separate the lower packaging section at the
dividing line. For this, make an incision of approx.
30 mm (1.25") into both sides of the dividing line.
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»Slightly tilt the water heater.
DANGER Injury from overturning Secure the water heater against overturning
by getting a second person to support the
water heater.
»Push a wooden support underneath the lower part
of the packaging.
»Break out the free semi-shell of the lower section of
the packaging.
SORDS ELECTRIC ~ 216-765-4231
www.sordselectric.com

20| ACCELERA 300 WWW.STIEBEL-ELTRON-USA.COM
INSTALLATION
INSTALLATION
1.
2.
3.
26_03_01_1387
»Keep the water heaters slightly tilted.
»Wind out the free leveling foot, but not by more
than 30mm (1.1").
»Turn the locking nut on the thread of the leveling
foot towards the bottom cover. When the locking
nut is tight against the bottom cover, it stabilizes
the leveling foot.
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»Push two polystyrene®installation aids with the
step-shaped corner underneath the water heater.
The water heater is subsequently set and tilted onto
this profile. Ensure that you do not set the water
heater down in the area of the joint edge of the
sheet steel jacket, but at least 150 mm (6") along.
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»Tilt the water heater that has been set down on the
polystyrene®installation aids.
»Remove the remaining floor semi-shell.
»In the tilted state of the water heater, wind out the
second and third leveling foot, but not by more than
30 mm (1.1").
»In both cases, tighten the locking nut against the
bottom cover.
»Position the water heater on the three leveling feet.
»Level the water heater vertically by adjusting the
three leveling feet.
»Remove any packaging that remains on the water
heater.
»Install condensate drain elbow.
This is the best time to install the condensate drain elbow.
SORDS ELECTRIC ~ 216-765-4231
www.sordselectric.com