Strata CS-C2210 User manual

December 2000
Analog Telephone
User Guide

Publication Information
Toshiba America Information Systems, Inc.,
Telecommunication Systems Division, reserves the right,
without prior notice, to revise this information publication for
any reason, including, but not limited to, utilization of new
advances in the state of technical arts or to simply change the
design of this document.
Further, Toshiba America Information Systems, Inc.,
Telecommunication Systems Division, also reserves the right,
without prior notice, to make such changes in equipment
design or components as engineering or manufacturing
methods may warrant.
SCS-UG-ANTEL-VA
4016183
Version A, December 2000
© Copyright 2000
Toshiba America Information Systems, Inc.
Telecommunication Systems Division
All rights reserved. No part of this manual, covered by the
copyrights hereon, may be reproduced in any form or by any
means—graphic, electronic, or mechanical, including
recording, taping, photocopying, or information retrieval
systems—without express written permission of the publisher
of this material.
Strata is a registered trademark of Toshiba Corporation.
Stratagy is a registered trademark of Toshiba America
Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the
property of their respective owners.

IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions when using your telephone equipment to
reduce the risk of fire, electrical shock, and injury.
♦Read and understand all instructions in the this User Guide.
♦Read all warnings and follow all instructions marked on the product.
♦Unplug this product from the wall outlet before cleaning. Use a damp cloth for
cleaning. Do not use liquid or aerosol cleaners.
♦Do not use the telephone near water. For example, do not use near a bathtub,
wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet basement.
♦Do not place this product on an unstable cart or stand. The product may fall
causing serious damage to the product.
♦Use only the type of power source indicated on the label. If you are not sure of
the type of power supply to your home, consult your dealer or local power
company.
♦Do not place any objects on the telephone line cord. Do not locate the
telephone where the line cord will be walked on.
♦Do not block or cover ventilation slots and openings in the bottom of the
telephone. The openings should never be blocked by placing the telephone on a
bed, sofa, rug, or other similar surfaces. The telephone should never be placed
near or over a radiator or heat register. The telephone should never be placed in a
built-in installation unless proper ventilation is provided.
♦Never spill liquid on the telephone or push objects of any kind through
ventilation slots. Liquid or objects may touch dangerous voltage points or short
out parts that could result in a risk of fire or electrical shock.
♦Do not disassemble this product. Opening or removing covers may expose you
to dangerous voltages or other risks. Incorrect reassembly can cause electrical
shock when the product is subsequently used.
♦Do not overload outlets and extension cords. Some telephones require AC
power from an outlet. Overloading the outlets can result in the risk of fire or
electric shock.
♦Avoid using a telephone during a local thunderstorm. There may be a remote
risk of electrical shock from lightning.

♦Do not use a telephone to report a gas leak in the vicinity of the leak.
♦Unplug the telephone from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
♦When the line cord is frayed or plugs damaged.
♦If liquid has been spilled into the telephone.
♦If the telephone has been exposed to rain or water.
♦If the telephone does not operate properly by following the operating
instructions. (Adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in damage and
will often require extensive work by a qualified technician to restore the
product to normal operation.)
♦If the telephone has been dropped or the housing damaged.
♦If the telephone exhibits distinct change in performance.
SAVE THESE INSTRUCTIONS

Strata CS Analog Telephone 12/00 i
Contents
Introduction
Organization.........................................................................................................................v
Conventions ........................................................................................................................vi
Related Documents/Media................................................................................................ vii
Chapter 1 -The Grand Tour
Overview..............................................................................................................................1
Parts Identification ...............................................................................................................2
Buttons .................................................................................................................................3
Auto Memory....................................................................................................................3
Delete................................................................................................................................3
Dial ...................................................................................................................................3
Flash..................................................................................................................................3
Hold ..................................................................................................................................3
Mem Dial ..........................................................................................................................4
Menu.................................................................................................................................4
Option ...............................................................................................................................4
Pause .................................................................................................................................5
Redial................................................................................................................................5
Speakerphone....................................................................................................................6
Store..................................................................................................................................6
Tone ..................................................................................................................................6
Volume .............................................................................................................................6

Contents
Chapter2 -Installation/Set Up
ii Strata CS Analog Telephone 12/00
Chapter 2 -Installation/Set Up
Installation............................................................................................................................7
Wall Mount Instructions ......................................................................................................8
Phone Setup .......................................................................................................................10
Change the Settings ........................................................................................................10
Chapter 3 -Features
Pulse and Tone Dialing......................................................................................................11
Receive Calls .....................................................................................................................12
Answer Call Using Handset............................................................................................12
Answer Call Using Speakerphone ..................................................................................12
Place Calls..........................................................................................................................12
Make Call Using Handset...............................................................................................12
Make Call Using Speakerphone .....................................................................................13
Place Call On-hold.............................................................................................................13
Redial Number ...................................................................................................................13
Duration Counter ...............................................................................................................14
Automatic Memory............................................................................................................14
Data Port ............................................................................................................................15
Call Waiting Display..........................................................................................................15
Caller ID Features ..............................................................................................................16
Message Light.................................................................................................................16
Message Waiting ............................................................................................................16
Receive Calls ..................................................................................................................17
Review Calls...................................................................................................................17
Delete Calls.....................................................................................................................18
Callback ..........................................................................................................................18
Message Error.................................................................................................................19
No Data Sent...................................................................................................................19
Private Calls....................................................................................................................19
Unknown Calls ...............................................................................................................20

Contents
Chapter 4 -Maintenance/Troubleshooting
Strata CS Analog Telephone 12/00 iii
Chapter 4 -Maintenance/Troubleshooting
Maintenance Information...................................................................................................21
Troubleshooting .................................................................................................................22
Telephone Repair ...............................................................................................................23
Appendix -Telephone Commands Quick Reference
Call Screening Menu..........................................................................................................26
Call Handling Menu...........................................................................................................26
Quick Call Menu................................................................................................................27
Voice Mail/Account Menu ................................................................................................28
Logging In ......................................................................................................................28
Voice Mail/Account Menu Commands..........................................................................28
Index.......................................................................................................................................31

Contents
Chapter4 -Maintenance/Troubleshooting
iv Strata CS Analog Telephone 12/00

Strata CS Analog Telephone 12/00 v
Introduction
This guide describes how to use the Strata CS-C2210 analog telephone with Strata CS
systems. The CS-C2210 model telephone covered in this guide is equipped with a
Liquid Crystal Display (LCD) and speakerphone.
Organization
This guide is divided as follows:
♦Chapter 1 – The Grand Tour provides an overview of the phone and its feature
buttons.
♦Chapter 2 – Installation/Set up gives you instructions on installing and setting
up the phone.
♦Chapter 3 – Features covers the many features provided by the phone and gives
functional descriptions of the buttons, LED lights and LCD displays.
♦Chapter 4 – Maintenance/Troubleshooting gives general maintenance tips and
solutions to common installation and set up problems.
♦Appendix – Telephone Commands Quick Reference provides analog telephone
dial pad command instructions including control buttons, Call Handling, Quick
Call using , and Voice Messaging Menus.
♦Index

Introduction
Conventions
vi Strata CS Analog Telephone 12/00
Conventions
Letters in [brackets] represent buttons which have Directory Numbers on them. For
example:
Conventions Description
Note
Elaborates specific items or references other information. Within
some tables, general notes apply to the entire table and numbered
notes apply to specific items.
Important! Calls attention to important instructions or information.
CAUTION! Advises you that hardware, software applications, or data could
be damaged if the instructions are not followed closely.
WARNING! Alerts you when the given task could cause personal injury or
death.
[DN] Represents any Directory Number button, also known as an
extension or intercom number.
[PDN] Represents any Primary Directory Number button (the extension
number for the telephone).
[SDN] Represents any Secondary appearance of a PDN. A PDN which
appears on another telephone is considered an SDN.
[PhDN] Represents any Phantom Directory Number button (an additional
DN).
$ULDO%ROG Represents telephone buttons.
Plus (+)
Shows a multiple PC keyboard or phone button entry. Entries
without spaces between them show a simultaneous entry. Example:
Esc+Enter. Entries with spaces between them show a sequential
entry. Example: # +5.
Tilde (~) Means “through.”Example: 350~640 Hz frequency range.
➤Denotes the step in a one-step procedure.
➤Denotes a procedure.
See Figure 10
Grey words within the printed text denote cross-references. In the
electronic version of this document (Strata DK Library CD-ROM or
FYI Internet download), cross-references appear in blue hypertext.

Introduction
Related Documents/Media
Strata CS Analog Telephone 12/00 vii
Related Documents/Media
Note Some documents listed here may appear in different versions on the
CD-ROM, FYI, or in print. To find the most current version, check the
version/date in the Publication Information on the back of the document’s title
page.
You can find additional detailed information about Strata CS features in the following
companion documents:
♦Strata CS General Description
♦Strata CS Installation and Maintenance Manual
♦Strata CS Administrator Manual
♦Strata CS Client User Guide
♦Strata CS Quick Reference Guide
♦Strata CS Library CD-ROM
♦Strata CS Application Software CD-ROM
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current
Strata CS documentation and enables you to view, print, and download current
publications.

Introduction
Related Documents/Media
viii Strata CS Analog Telephone 12/00

Strata CS Analog Telephone 12/00 1
The Grand Tour 1
Overview
The Strata CS-C2210 is a multi-featured analog phone that includes programmable
feature buttons, LED buttons, and an LCD display.
Features include:
♦Call Waiting Caller ID –lets you see the name and number of an incoming call,
even while you are on another call.
♦LCD Symbols –New Call, Repeat Call, Forward Call, Toll Call and Message
Waiting
♦Extra-large, three-line LCD Panel with backlighting
♦Programmable Area Code and Long Distance Code
♦Ten Direct Dial Memory Numbers + 10 Dial Pad Memory Numbers
♦Three languages –English, French and Spanish
♦Electronic Hold with LED
♦Frequency ShiftKeying (FSK) and Stutter-dialTone
♦Tone/pulse Switchable
♦Desk/wall Mountable
♦80-message Memory
♦Last Number Redial
♦Speakerphone
♦Data port
♦Flash

The Grand Tour
Parts Identification
2Strata CS Analog Telephone 12/00
Parts Identification
16WRUH%XWWRQ 15 )ODVK%XWWRQ
2+RRNVZLWFK 16 2SWLRQ%XWWRQ
3+DQGVHW+RRN 17 $XWR0HPRU\%XWWRQV
40HP LDO%XWWRQ 18 3DXVH%XWWRQ
5+DQGVHW&RUG-DFN 19 5HGLDO%XWWRQ
69ROXPH%XWWRQ 20 6SHDNHUSKRQH/(
7HOHWH%XWWRQ 21 6SHDNHUSKRQH%XWWRQ
87RQH%XWWRQ 22 0HPRU\ LDO,QGH[
IRUDXWRPHPRU\EXWWRQV
95HYLHZ8S RZQ%XWWRQV 23 +ROG%XWWRQ
10 0HQX%XWWRQ 24 +ROG/(
11 1HZ&DOO/( 5HG 25 3XOVH7RQH6ZLWFK
12 0HVVDJH/( *UHHQ 26 5LQJHU6ZLWFK2II/RZ+L
13 /&  LVSOD\ 27 6SHDNHU9ROXPH6ZLWFK2II0LG+L
14 LDO%XWWRQ
NEW CALL
MESSAGE
DELETE
VOLUME TONE MENU OPTION
PAUSE
MEM DIAL
SPEAKERPHONE REDIALHOLD
STORE
REVIEW DIAL
9
#
87
654
321
ABC DEF
JKLGHI MNO
TUVPQRS WXYZ
0
*
OPERTONE
AREA CODE
PHONE NO.
FLASH
1
2
3
4
5
6
7
8
9
10
AREA CODE PHONE #
24
1678910111213
2
3
4
5
23 22 21 20 19 18
25
26
27
14
15
16
17
5532
Pulse ToneOffSpeaker Volume Low HiMid Low Hi

The Grand Tour
Buttons
Strata CS Analog Telephone 12/00 3
Buttons
See “Parts Identification”on page 2 for button locations.
Auto Memory
$XWR0HPRU\ enables you to store up to ten phone numbers (15-digits maximum
each) in memory using the 10 $XWR0HPRU\ buttons at the right of the phone.
Delete
When reviewing calls in memory, press HOHWH to erase the call displayed on the
LCD. Pressing HOHWH for three seconds or more deletes all calls in memory.
Dial
When reviewing incoming stored calls on your phone’s LCD, you can press LDO to
automatically dial the displayed phone number. See “Callback”on page 18 for details.
Flash
This telephone provides a line break signal for accessing Private Automatic Branch
eXchange (PABX) service or for convenient use of Call Waiting from your local
telephone company. If you have Call Waiting service, you can alternate the Call
Waiting function per the following instructions.
1. While having a conversation, another party calls and you hear a tone.
2. Press )ODVK once and release. The first conversation is placed on-hold and the
second call can be answered.
3. Press )ODVK again and release. You can resume your conversation with the first
caller and the second call is placed on-hold.
Hold
+ROG enables you to place a call on-hold and retrieve the call when you are ready to
resume the conversation. The Hold LED lights up when a call is on-hold.

The Grand Tour
Buttons
4Strata CS Analog Telephone 12/00
Mem Dial
When you store a phone number on a dial pad button, you must first press 0HP LDO
and then the dial pad button in order to dial the stored number.
Menu
After you have set up the phone completely for the first time, use 0HQX to review or
reprogram the Language, Area Code or LDS Code. See “Phone Setup”on page 10.
Option
2SWLRQ enables you to change the format of the display number. The available
formats are:
♦7-digit 7-digit telephone number.
♦10-digit 3-digit area code + 7-digit telephone number.
♦11-digit 1-digit long distance code + 3-digit area code + 7-digit telephone
number.
Local Calls (7-digit number)
♦Pressing 2SWLRQ once, changes it to a 10-digit format (your area code + 7-digit
number).
♦Pressing 2SWLRQ twice, changes it to an 11-digit number (1 + your area code + 7-
digit telephone number).
♦Pressing 2SWLRQ three times, changes it back to the original 7-digit telephone
number.
For example: Your area code is 205 and you are reviewing telephone number
785-2883. When the desired format of the telephone number is reached, press
LDO to dial the display number.

The Grand Tour
Buttons
Strata CS Analog Telephone 12/00 5
Note Since the LCD can only display 10-digit telephone numbers, when you
change the format to 11-digits, only the first 10 digits can display, but
the full 11-digits are dialed if you press LDO.
Long Distance Call (10-digit number)
♦Pressing 2SWLRQ once, changes it to an 11-digit number (1+ 3-digit area code + 7-
digit telephone number).
♦Pressing 2SWLRQ twice, removes the 3-digit area code and changes the display to
7-digit telephone number.
♦Pressing 2SWLRQ three times, changes it back to the original 10-digit number.
For example: your own area code is 205, and you are reviewing telephone number
914-656-5756. When the desired format of the telephone number is reached, press
LDO to dial the displayed number.
Pause
3DXVH enables you to insert a 3.6-second pause in the dialing sequence. This is
particularly useful if you are connected to a PABX system where you must dial an
access code (usually ) to obtain an outside line.
Press 3DXVH once and release at any point in the dialing sequence where a pause is
desired. The 3DXVH can be pressed more than once to create a longer pause.
Redial
By pressing 5HGLDO, the last phone number dialed (31-digits maximum) is
automatically redialed.

The Grand Tour
Buttons
6Strata CS Analog Telephone 12/00
Speakerphone
Note AC Adaptor must be used to ensure proper function.
6SHDNHUSKRQH enables you to make and receive calls without lifting the handset.
Press 6SHDNHUSKRQH to toggle the speaker On/Off. The Speakerphone LED
indicates the status of the speaker.
See “Answer Call Using Speakerphone”on page 12 and “Make Call Using
Speakerphone”on page 13 for details.
Store
6WRUH enables you to store up to 10 phone numbers (15-digits maximum each) in
memory using an $XWR0HPRU\ button (, , , or ) and another 10 phone
numbers using a dial pad button (, , , or ). See “Store Number in Memory”on
page 14.
Tone
If the 3XOVHWRQH6ZLWFK is set to the Pulse position, and you want to make a tone
entry (e.g., telephone number into pager) after pulse dialing, press 7RQH once, then
dial the number. The number dialed is changed to tone dialing automatically without
setting the 3XOVHWRQH6ZLWFK to the Tone position.
Volume
A built-in amplifier feature enables you to increase the listening volume in the
receiver of the handset when speaking with your party. When needed, press 9ROXPH
to achieve three different levels. The volume goes back to normal after you hang up
the handset.

Strata CS Analog Telephone 12/00 7
Installation/Set Up 2
This chapter covers desk and wall mount installation instructions, phone setup
procedures and procedures for changing the factory settings.
Installation
1. Connect Adapter. Plug the large part of the adapter into the wall outlet and the
adapter tip to the jack at the rear side of phone. (Use only 9VDC. 200mA, center
positive Class 2 adapter.)
2. Connect Telephone Line Cord. Use the new line cord to connect the phone jack of
your new caller ID phone to the modular wall jack (see figure below).
AC Power
Adapter
5530

Installation/Set Up
Wall Mount Instructions
8Strata CS Analog Telephone 12/00
3. Check bracket is in correct position (shown at
right).
4. Check handset hook is in correct position (shown
at right).
5. Set up phone. See “Phone Setup”on page 10 for
instructions.
6. Locate phone. Place the phone on a flat table or
mount it on the wall. If you desire to place it on a
wall, use the wall mount bracket and short line
cord supplied to accomplish the wall mounting.
(See “Wall Mount Instructions”below.)
Wall Mount Instructions
1. Install wall mount bracket in wall mount position
(shown at right).
Desk
5525
Handset Hook
Desktop Position
5553
5551
Wall