Structural Concepts ENCORE Series User manual

PN 99739
SERVICE GELATO DISPLAY CASE - LOW TEMPERATURE UNITS
> NOTE: DIPWELL COMPONENTS VARY DEPENDING UPON MODELS AND OPTIONS CHOSEN.
READ AND SAVE THESE INSTRUCTIONS
Rev R Date: 7.27.2016
Model G12F / G12F.4759 / G12F.5150…47 1/2”L* x 43 3/8”D x 53 3/4”H**
Model G18F / G18F.4888A………………67 1/2”L* x 43 3/8”D x 53 3/4”H**
Model G24F…………………………….….84 1/2”L* x 43 3/8”D x 53 3/4”H**
*Includes 2” End Panels
**Includes Levelers at 1 1/4” Below Base Frame
I:\Oper Manual\Encore\G12F_G12F-4759_G18F_G24F_99739.pub
INSTALLATION AND
OPERATING MANUAL
888 E. Porter Road · Muskegon, MI 49441 Phone: [phone] Fax: [phone] www.structuralconcepts.com
Model G24F
Is Shown At Left.
Your Model May Differ.
Model G12F.5150F
Is Shown At Right.
Your Model May Differ.

2
TABLE OF CONTENTS
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS …………...
INSTALLATION …………………………………………………………………………………….……..…….
START-UP / OPERATING / MAINTENANCE / DRAIN SYSTEMS SECTION …………………………..
START-UP AND OPERATION .…………...…...…..……………………………………..……….……..……
MAINTENANCE FUNDAMENTALS ……………………………...………………………….…………..……
MODEL G12F DRAIN SYSTEM (Self-Contained Units With Optional Evaporator Pan Only) ……….....
MODEL G12F.5150 DIPWELL™DRAIN SYSTEM (Note: Dipwell™Configuration May Not Be
Applicable To Your Case) ……………………………………………………………………………...
MODEL G18F DRAIN SYSTEM (Self-Contained Units With Optional Evaporator Pan Only) ………….
MODEL G24F DRAIN SYSTEM (Self-Contained Units With Optional Evaporator Pan Only) ………….
STORE EMPLOYEES’ SECTION ONLY …………………………………………………..….…..………...
CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) …………………………….
WEEKLY CLEANING (TO BE PERFORMED BY STORE PERSONNEL) ………………………………..
TROUBLESHOOTING (TO BE PERFORMED BY STORE PERSONNEL) ..………………………….....
TRAINED SERVICE PROVIDERS’ SECTION ONLY ………………………………………...…………….
PREVENTIVE MAINTENANCE (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY)
TROUBLESHOOTING (TO BE PERFORMED BY TRAINED SERVICE PROVIDERS ONLY) ….….....
GENERAL TECHNICAL INFORMATION (SERIAL LABEL INFO / TEMPERATURE CONTROLLER
INFORMATION / TECHNICAL SERVICE INFORMATION, ETC.) ….…………………………...
SERIAL LABEL LOCATION & INFORMATION LISTED / TECH INFO & SERVICE …………………....
CAREL® TEMPERATURE CONTROLLER ………………………………………………….………………
TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION .….………….......
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10
11
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15-18
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20
21-24
25
26
27
28-30
31

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OVERVIEW
 The Structural Concepts® Glass Front, Freezer
Service Gelato Display Case is designed to
merchandise gelato and/or soft ice cream into cones,
containers or dishes.
 This case is designed to maintain product at
temperatures of -2° F (–19 °C).
 Product must be pre-chilled to -2 °F (–19 °C) before
placing in merchandiser.
 Cases should be installed and operated according to
this operating manual’s instructions to insure proper
performance.
 Improper use will void warranty.
CASE TYPE
This unit is designed for the display of products in ambient
store conditions where temperatures and humidity are
maintained within a specific range.
 For Type 1 Conditions (most cases): ambient
conditions are to be at 55% maximum humidity and
maximum temperatures of 75 °F [24 °C].
 For Type 2 Conditions: ambient conditions are to be at
60% maximum humidity and maximum temperatures
of 80 °F [27 °C].
 If unsure if unit is designed for Type 1 or 2, see tag
next to serial label. See SERIAL LABEL LOCATION
& INFORMATION LISTED / TECH INFO & SERVICE
section in this manual for sample serial labels.
COMPLIANCE
 Performance issues when in violation of applicable
NEC, federal, state and local electrical and plumbing
codes are not covered by warranty.
 See below compliance guideline.
WARNINGS
 This sheet contains important warnings to prevent
injury or death.
 Please read carefully!
PRECAUTIONS, CORD/PLUG MAINTENANCE &
WIRING DIAGRAM INFORMATION
 See next page for PRECAUTIONS, CORD/PLUG
MAINTENANCE and WIRING DIAGRAM information.
WARNING
Hazardous moving parts. Do not operate unit with covers removed.
Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
Condenser Pan is Hot!
Disconnect and allow to cool
before cleaning or removing from case.
WARNING
ELECTRICAL
HAZARD
WARNING
KEEP
HANDS
CLEAR
WARNING
HOT
SURFACE
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical and plumbing codes.
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 2

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OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 2
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
 Performance issues caused by adverse conditions are NOT warranted.
 End panels must be tightly joined or kept at least 6-inches away from
any structure to prevent condensation.
 Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
 Unit must not be exposed to direct sunlight or any heat source
(ovens, fryers, etc.).
 Tile floors, low ceilings or small rooms increase noise level. Whisper
Cool compressor blankets or remote units resolve noise level issues.
 Keep at least 8-inch clearance above unit for air discharge
(self-contained units only).
CAUTION
CAUTION! LAMP REPLACEMENT GUIDELINES
Fluorescent lamps have been treated to resist breakage and
must be replaced with similarly treated lamps.
LED lamps reflect specific size, shape and overall design.
Any replacements must meet factory specifications.
CAUTION
PRECAUTIONS
 This sheet contains important precautions to prevent
damage to unit or merchandise.
 Please read carefully!
 See previous page for specifics on OVERVIEW,
TYPE, COMPLIANCE and WARNINGS.
WIRING DIAGRAM
 Each case has its own wiring diagram folded and in
its own packet.
 Wiring diagram placement may vary; it may be
placed near ballast box, field wiring box, raceway
cover, or other related location.
CAUTION! CHECK EVAPORATOR PAN POSITION AND PLUG
Water on flooring can cause extensive damage!
Before powering up unit, check the following:
 Evaporator pan MUST BE positioned directly under condensate drain.
 Evaporator pan plug MUST BE securely plugged into receptacle.
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
CAUTION! GFCI BREAKER USE REQUIREMENT
If N.E.C. (National Electric Code) or your local code
requires GFCI (Ground Fault Circuit Interrupter) protection,
you MUST use a GFCI breaker in lieu of a GFCI receptacle.

5
INSTALLATION
1. Remove Unit From Skid
Caution: case must always remain supported or
center of gravity will allow case to fall. Slide unit
to rear of skid and tip backward off skid.
3. Remote Electrical Connections:
Model G24F: Field wiring hook-up / electrical access locations are shown in
the illustration below.
 220V Single Phase Leads or Cord with Nema Plugs provided.
 See SERIAL LABEL LOCATION & INFORMATION LISTED / TECH
INFO & SERVICE for more detailed information.
 Model G12F: Field wiring hook-up / electrical access locations are at
opposite end than that shown below.
Installation: Units shown may not depict an exact representation of your particular unit being installed.
Slide
Skid
Out Support
required
to prevent
tipping.
2. Case Aligning, Adjusting and Sealing
 For Service Glass to align properly, case must be
level and plumb. Adjust feet accordingly (see
illustration above).
 Caution! These units MUST BE sealed to the
floor to maintain conformance to NSF®
equipment mounting standards.
 Align multiple units (as shown above with balloons
A and B).
A
B
Pry
Bar Block
Wireway through Rear Grille
Model G24F: Field Wiring Hookup into
Electrical Box Model G12F: Field Wiring
Hookup is at opposite end.
Case
Front

6
START-UP / OPERATING / MAINTENANCE / DRAIN SYSTEMS SECTION
START-UP /
OPERATING /
MAINTENANCE /
DRAIN SYSTEMS

Merchandiser Start-Up
 Self-Contained: Main Power switch is located at
case rear, lower left. See illustration at lower
right and lower left.
 Remote Units: Case is hard-wired. When power
is supplied, case will power-up.
 Lights: Turn on the lights. Whether Remote or
Self-Contained, light switch is located on inside of
case at top left, from case rear. See illustration
at top right.
 Light Warm-up: All lights should come on at the
same time. First time lighting may require a short
warm up period for the bulbs. Slightly dim or a
flickering of new bulbs is normal.
 Merchandising: Please allow unit to run empty
for at least 1 1/2 hrs (90 minutes) before
merchandising.
Raise the Curved Glass
 To raise the curved glass, grasp the lift handle
extrusion on the bottom edge of the door and lift
up. See illustration below-right.
 Caution: Carefully return curved glass to original
position.
Removing (Optional) Rear Glass Doors
 Move rear doors toward the case center.
 Individually lift each door up toward top of case
and pivot bottom of the door out.
 Caution: Gently set doors down to avoid marring,
scratching or breakage.
7
START-UP AND OPERATION
Main
Power
Switch
View of Curved
Glass being
raised
Main Power
Switch
Temperature Controller Location:
G24F: At Left Side of Case Rear
(as shown above)
G12F: At Right Side of Case Rear
View of
Rear Door
being lifted
up,
pivoted out
and away
from
case
Curved Glass
Lift Handle
Temp.
Controller
(see Temp.
Controller
Section)

8
MAINTENANCE FUNDAMENTALS
Light Fixtures
Warning! Disconnect power before providing maintenance and
service to unit.
Caution: Lamps have been treated to resist breakage and must be
replaced with similarly treated lamps.
Light fixtures are to be located on underside of shelf assembly, at the top
inside of case, and lower front nose of case. See next page for light
fixture locations.
Removal of lamp:
 Rotate lamp (1/4-turn) either direction to disengage (upper or lower)
pins/contacts from lamp-mounting sockets.
 Remove bulb by applying even pressure from back side at the bulb
ends and pulling the remaining contact from sockets.
Installation of lamp:
 Align pins with slot.
 Insert pins into socket by rotating the bulb 1/4-turn to secure either
the (upper or lower) pin contacts into the sockets.
 Rotate remaining bulb contacts (1/4-turn) into remaining lamp
mounting socket contacts.
Optional Clean Sweep Condensing Coil
 Clean sweep Condensing Coil (photo below) is accessible by removing rear grille.
 See Preventive Maintenance (To Be Performed By Trained Service Provider) for cleaning
instructions.
 Photo below is after rear grille has been removed case

9
Self-Contained Units have Drain Systems that allow thorough defrost and interior cleaning.
 Default Drain Valve setup (from manufacturer) is with Internal Evaporator Pan being utilized.
MODEL G12F DRAIN SYSTEM (Standard Self-Contained Units With Optional Evaporator Pan Only)
Model G12F View of Case
Rear (Your Model May Vary)
ModelG24F
PartiallyDisassembled Case
(forillustrativepurposes only)
Drain
Drain
Trough
Decking
Pans (at
caserear)
Tub
Pans (at
casefront)
Support
Rails
Fan
&Fan
Shroud
External
Drain
Spout
Internal
Evaporator Pan
Drain
Valve
Evaporator
Drain Hose
Note : Model and options
chosen may affect location of
valves, drains, controller,
electrical box location, or
number of pans shown in
these illustrations.

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This unit is self-contained and is designed to allow thorough defrost and interior cleaning.
 Default system of this unit (from manufacturer) is WITHOUT internal evaporator pan.
 Note: Fully assembled Dipwell™ unit MAY NOT reflect your setup at shipment. See illustration below
for specifics on components that may need to attached at installation.
 See CLEANING SCHEDULE (TO BE PERFORMED BY STORE PERSONNEL) section in this
operating manual for Dipwell™ cleaning instructions.
MODEL G12F.5150 DRAIN SYSTEM (Dipwell™ Configuration May Not Be Applicable To Your Case)
Note: Model G12F.5150 Dipwell™ Drain System Shown Above.
Fully Assembled Dipwell™ Drain System May Not Be Applicable To Your Case.
Floor Drain
Front
P-Trap
Front
Drain
Rear DrainRear P-Trap
*Drain
Funnel
Stainless Steel
Dipwell™ Cistern
*Water
Supply
Piping
*Water
Spout
*Dipwell™
Drain
Piping
*Note: Most Cases Are Shipped With
Dipwell™ Cistern ONLY where
Customers Must Supply Their Own
Drain and Water Connection
Components (Water Spout, Drain
Funnel, Spigot, Water Supply
Piping, Dipwell™ Drain Piping, Etc.)
*Spigot