Sungrow Logger4000 User manual

LLooggggeerr44000000DDaattaa LLooggggeerrUUsseerr
MMaannuuaallLLooggggeerr44000000--UUEENN--VVeerr1111--
220022111100
Logger4000-UEN-Ver11-202110
Logger4000
DDaattaa LLooggggeerr
UUsseerr MMaannuuaall

I
CCoonntteennttss
1 About this Manual ....................................................................................... 1
1.1 Validity ......................................................................................................... 1
1.2 Target Group................................................................................................ 1
1.3 Symbol Explanations.................................................................................... 1
1.4 How to Use This Manual............................................................................... 2
2 Safety Instructions ...................................................................................... 4
3 Product Introduction ................................................................................... 7
3.1 Function Description .................................................................................... 7
3.2 Networking Scenarios .................................................................................. 8
3.3 Appearance................................................................................................. 9
3.3.1 Appearance........................................................................................ 9
3.3.2 Dimensions ...................................................................................... 11
4 Installation Flow ......................................................................................... 12
5 Unpacking and Storage ........................................................................... 14
5.1 Scope of Delivery....................................................................................... 14
5.2 Identifying the Logger4000 ........................................................................ 15
5.3 Checking upon Receiving........................................................................... 15
5.4 Storage...................................................................................................... 16
6 Mechanical Installation ............................................................................ 17
6.1 Location Selection...................................................................................... 17
6.2 Installation Tools......................................................................................... 18
6.3 Installing Logger4000................................................................................. 18
6.3.1 Wall-Mounted Installation ................................................................. 18
6.3.2 Rack-mounted Installation ................................................................ 20
7 Electrical Connection ............................................................................... 23
7.1 Safety Instructions...................................................................................... 23
7.2 Port Introduction......................................................................................... 24
7.3 Overview.................................................................................................... 26
7.4 Connecting to the Inverter .......................................................................... 26
7.4.1 Connecting to the Device with RS485 Port ........................................ 26

II
7.4.2 Connecting to the Inverter with MPLC Port ........................................ 28
7.5 Connecting to the Meteo Station................................................................. 30
7.6 Connecting to the Energy Meter ................................................................. 31
7.6.1 RS485 Cable Connection.................................................................. 32
7.6.2 Ethernet Cable Connection ............................................................... 32
7.7 Wiring of DI Signal...................................................................................... 33
7.8 Wiring of DO Signal .................................................................................... 34
7.9 Wiring of AI Signal...................................................................................... 35
7.10 Wiring of PT Signal................................................................................... 36
7.11 Connecting to the Remote Monitoring Device ........................................... 37
7.12 Connecting to the AC Power Supply ......................................................... 38
7.13 Connecting to the DC Power Supply ......................................................... 39
7.14 Earthing Connection................................................................................. 40
8 Commissioning ........................................................................................... 42
8.1 Inspection before Commissioning .............................................................. 42
8.2 Commissioning Steps................................................................................. 42
9 Web Interface ............................................................................................. 44
9.1 Running Requirements............................................................................... 44
9.2 Login Steps................................................................................................ 44
9.3 Web Main Interface.................................................................................... 45
9.4 Operation Procedure.................................................................................. 45
9.5 Overview.................................................................................................... 46
9.5.1 General Information.......................................................................... 46
9.5.2 Current Alarms ................................................................................. 47
9.6 Device Monitoring ...................................................................................... 47
9.6.1 RealTime Values............................................................................... 47
9.6.2 DC Data............................................................................................ 47
9.6.3 Initial Parameter................................................................................ 48
9.6.4 Operation Parameters....................................................................... 48
9.6.5 System Parameters .......................................................................... 48
9.6.6 Protection Parameters...................................................................... 49
9.6.7 Protection Parameters (Others)......................................................... 49
9.6.8 Power Regulation Parameters........................................................... 49
9.6.9 General Parameters.......................................................................... 50
9.6.10 Device Instruction........................................................................... 50
9.6.11 Device Information ......................................................................... 50
9.7 Device Maintenance .................................................................................. 51

III
9.7.1 Device List........................................................................................ 51
9.7.2 Firmware Update.............................................................................. 52
9.7.3 Inverter Log ...................................................................................... 53
9.7.4 AFCI Activation................................................................................. 53
9.8 History Data............................................................................................... 53
9.9 System....................................................................................................... 53
9.9.1 Running Information ......................................................................... 53
9.9.2 System upgrade ............................................................................... 53
9.9.3 Log export........................................................................................ 54
9.9.4 Rebooting......................................................................................... 54
9.9.5 Reset all setting ................................................................................ 54
9.9.6 Remote Maintenance ....................................................................... 54
9.9.7 Message Export ............................................................................... 55
9.9.8 System Time..................................................................................... 55
9.9.9 Forwarding Configuration ................................................................. 57
9.9.10 IEC104........................................................................................... 57
9.9.11 MODBUS........................................................................................ 59
9.9.12 Third-party portal............................................................................ 60
9.9.13 Forward GOOSE Service Configuration........................................... 61
9.9.14 Interface......................................................................................... 61
9.9.15 MPLC............................................................................................. 63
9.9.16 More .............................................................................................. 63
9.9.17 About ............................................................................................. 63
10 Grid Dispatching ...................................................................................... 64
10.1 Function Description ................................................................................ 64
10.2 Power Regulation..................................................................................... 64
10.2.1 Active Power .................................................................................. 64
10.2.2 Reactive Power .............................................................................. 71
10.2.3 Emergency Button.......................................................................... 77
11 Maintenance ............................................................................................. 78
11.1 Safety Instructions.................................................................................... 78
11.2 Maintenance List...................................................................................... 79
12 Troubleshooting ....................................................................................... 80
12.1 Safety Instructions ................................................................................... 80
12.2 Common Faults and Corrective Measures ................................................ 80
13 FAQ .............................................................................................................. 85

IV
14 Appendix A: Technical Data ................................................................. 87
15 Appendix B: Related Drawings ........................................................... 89
16 Appendix C: General Information ....................................................... 90
16.1 Quality Guarantee .................................................................................... 90
16.2 Contact Information ................................................................................. 90

1
1 About this Manual
1.1 Validity
This manual is valid for the following data loggers:
•Logger4000
1.2 Target Group
This manual is applicable to technical personnel who are responsible for the installation,
operation and maintenance of the Logger4000 and to users who need to perform daily
operation. Readers should have the following qualifications:
•Have some knowledge of electrical and electric cabling and mechanical knowledge;
and be familiar with electrical and mechanical diagrams.
•Be familiar with the PV grid-connected power generation system and its working
principle.
•Have received professional training in installing and commissioning of the electrical
devices.
•Be capable of handling the danger or emergency that may occur during installation
or commissioning.
•Be familiar with the national/local standards and regulations.
•Be familiar with the description in this manual.
Only personnel meeting the foregoing requirements can conduct installation,
maintenance, and troubleshooting. Unauthorized personnel is prohibited to perform any
operation on the device.
1.3 Symbol Explanations
WWaarrnniinngg LLaabbeell
Warning label on enclosure of the Logger4000 is as follows:

2
SSyymmbboollss EExxppllaannaattiioonn
Risk of electric shock! If not avoided, lethal hazard can be caused.
Firmly ground the protective ground terminal to ensure the safety of
operators!
Do not touch live parts until 30second after disconnection from the
sources!
SSyymmbboollss
This manual contains important safety and operational instructions that must be
accurately understood and respected during the installation and maintenance of the
equipment.
To ensure the optimum use of this manual, note the following explanations of the
symbols used.
DANGER indicates a hazard with a high level of risk which, if not avoided, will
result in death or serious injury.
WARNING indicates a hazard with a medium level of risk which, if not avoided,
could result in death or serious injury.
CAUTION indicates a hazard with a low level of risk which, if not avoided, could
result in minor or moderate injury.
NOTICE indicates a situation which, if not avoided, could result in equipment or
property damage.
NOTE indicates additional information, emphasized contents or tips to help
you solve problems or save time.
1.4 How to Use This Manual
Read this manual carefully before performing operation on the device. This manual
must be stored at hand and available at all times.
1 About this Manual User Manual

3
All rights reserved including the pictures, symbols, and markings used in this manual.
Any reproduction or disclosure, even partially, of the contents of this manual is strictly
prohibited without prior written authorization of SUNGROW. The content of the manual
will be periodically updated or revised as per the product development. It is probably
that there are changes in manuals for the subsequent module edition. If there any
mismatch between the product and its manual, the actual product shall prevail and the
manual of the latest version can be obtained from SUNGROW.
User Manual 1 About this Manual

4
2Safety Instructions
This chapter mainly introduces safety instructions that need to be respected during the
operation of Logger4000.
The Logger4000 has been designed and tested strictly according to international safety
regulations. As electrical and electronic equipment, the Logger4000 must be installed,
commissioned, operated, and maintained in strict accordance with related safety
instructions. Incorrect operation or misuse of the device may cause:
•damage to personnel safety of the operators or the third party
•damage to the Logger4000 or other properties belong to the operators or the third
party
Therefore, the following safety instructions must be read and always kept in mind prior
to any work. All detailed work-related safety warnings and notes will be specified at the
critical points in corresponding chapter.
All operations and electrical work must only be performed by qualified
personnel.
BBeeffoorree IInnssttaallllaattiioonn
After receiving the device, please check if there is damage caused during
transport. Contact SUNGROW or the forwarding company once any problem is
found.
The related operators must be familiar with the safety instructions in this manual
and other safety regulations about the installation, operation and maintenance
of the Logger4000.
Move, transport, install, operate, and maintain the Logger4000 correctly and
appropriately.
DDuurriinngg IInnssttaallllaattiioonn
The Logger4000 can only be used as described in this manual. Altering the
product without authorization or using spare parts not sold or recommended by
SUNGROW may lead to fire, electric shock or other damages.

5
Disconnect all electrical connections and the upstream input switch and make
sure the Logger4000 is voltage-free during installation.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
Please take attention that changes or modification not expressly approved by
the party responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference
that may cause undesired operation.
MMaaiinntteennaannccee aanndd RReeppllaacceemmeenntt
Do not ingest battery.Chemical burn hazard!
This product contains a coin / button cell battery. If the coin / button cell battery
is swallowed, it can cause a severe internal burns in just 2 hours and can lead to
death.
The maintenance of the Logger4000 can only be performed by qualified
personnel from SUNGROW or other qualified personnel.
User can never maintain or replace the modules and other parts. Serious
personal injury or property loss may follow if otherwise.
User Manual 2 Safety Instructions

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Never replace the internal components of the Logger4000 without
authorization. SUNGROW shall not be held liable for any possible damage
caused by ignorance of this warning.
2 Safety Instructions User Manual

7
3 Product Introduction
3.1 Function Description
Logger4000 is equipped with the following functions:
SSuuppppoorrtt ooff DDeevviiccee CCoonnnneeccttiioonn
Logger4000 can be connected to devices in the PV system via an RS485 bus, and it
can be also connected to SUNGROW string inverter equipped with the PLC
communication function through the PLC cable. The Logger4000 can store and process
device information as well as convert data communication protocol.
MMaannaaggeemmeenntt ooff CCoommmmuunniiccaattiioonn DDeevviiccee
Logger4000 can centrally manage devices connected to it, including parameter setting,
firmware upgrade, etc, which makes onsite maintenance more convenient.
CCoonnffiigguurraattiioonn tthhrroouugghh WWeebb IInntteerrffaaccee
Users can set system time, network, serial port, etc. and maintain the protocol point
table through the embedded Web interface of the Logger4000.
SSwwiittcchh PPoorrtt CCoonnffiigguurraattiioonn
Logger4000 is designed with four Ethernet ports (FE1~FE4) through which
Logger4000 can realize data exchange. It can be connected to SCADA or insight
northward and to third-party devices southward.
DDaattaa FFoorrwwaarrddiinngg SSeerrvviiccee
Logger4000 can forward the collected data to SCADA, Insight and iSolarCloud.
PPrroottooccooll CCoonnvveerrssiioonn SSeerrvviiccee
Logger4000 provides protocol conversion service, including converting Modbus RTU to
IEC104, MQTT, ModbusTCP, etc.
GGrriidd DDiissppaattcchhiinngg
Logger4000 can accept and execute dispatching instructions from the grid, including
remote dispatching control instructions, and analog and digital dispatching control
instructions.
Logger4000 can perform active power control and reactive power regulation on the
inverter connected to it.
LLooccaall DDiissppaattcchhiinngg
Logger4000 can receive and execute local dispatching instructions, including delivering
fixed value, energy meter closed-loop dispatching, etc.
FFaasstt DDiissppaattcchhiinngg
Logger4000 can accept and execute fast active and reactive dispatching instructions,
including remote Goose instructions, to achieve reactive power control within 30ms.

8
SSmmaarrtt IIVV CCuurrvvee DDiiaaggnnoossiiss
Logger4000 can perform smart IV curve diagnosis on SUNGROW inverter, and the
results can be viewed on Insight, iSolarSuite, or iSolarCloud. For detailed description of
the smart IV curve diagnosis, refer to the manual of iSolarCloud or Insight.
BBuuiilltt--iinn MMPPLLCC
Logger4000 has a built-in MPLC-H (Broadband Power Line Carrier Communication),
which can be directly connected to the string inverter with MPLC function produced by
SUNGROW.
3.2 Networking Scenarios
Logger4000 can be applied to various networking scenarios. It can access the inverter,
box-type transformer, meteo station and meter in the PV power generation system
through RS485 bus, and can also access the string inverter with PLC function produced
by SUNGROW through PLC bus.
•Logger4000 can transmit the collected device data to the background plant
controller, such as Insight and SCADA, through the core switch.
•Logger4000 can also transmit the collected device data directly to iSolarCloud
through the 4G router.
CCoonnnneecctteedd ttoo bbaacckkggrroouunndd ppllaanntt ccoonnttrroolllleerr tthhrroouugghh aa ccoorree sswwiittcchh
Logger4000 can be connected to Insight or SCADA through a core switch, as shown
below.
ffiigguurree 33--11 Ring networking
When the ring networking is used, a maximum of 15 Logger4000 can be connected to
a ring network.
3 Product Introduction User Manual

9
ffiigguurree 33--22 Star networking
CCoonnnneecctteedd ttoo iiSSoollaarrCClloouudd tthhrroouugghh aa rroouutteerr
As shown in the figure below, the Logger4000 can be directly connected to the
iSolarCloud through a router.
3.3 Appearance
3.3.1 Appearance
Appearance of the Logger4000 is shown in the following figure.
User Manual 3 Product Introduction

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NNoo.. DDeessccrriippttiioonn
A Indicator
B Mounting ear
CWiring terminal
IInnddiiccaattoorr
IInnddiiccaattoorr NNaammee SSttaattuuss SSttaattuuss
DDeessccrriippttiioonn
PWR Power supply
indicator
On Normal power
supply
Off Abnormal power
supply
RUN Running indicator
Blinking Normal operation
Off/On Abnormal
operation
WLAN WLAN indicator
On
WLAN is enabled,
no device
connected
Blinking WLAN is enabled,
device connected
Off WLAN disabled
3 Product Introduction User Manual

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IInnddiiccaattoorr NNaammee SSttaattuuss SSttaattuuss
DDeessccrriippttiioonn
FAULT Fault indicator
On The inverter
connected is faulty
Off
The inverter
connected is not
faulty
3.3.2 Dimensions
User Manual 3 Product Introduction

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4 Installation Flow
The following figure shows the overall installation flow of Logger4000.
NNoo.. PPrroocceedduurree RReeffeerreennccee cchhaapptteerr
1Unpacking and inspection "5.1 Scope of Delivery"
2Read the user manual,
especially "Safety Instructions"
"2 Safety Instructions"
3
Store the Logger4000 properly
if it is not to be installed
immediately
"5.4 Storage"
4Installation location selection "6.1 Location Selection"
5 Mechanical installation "6 Mechanical Installation"
6 Electrical installation "7 Electrical Connection"

13
NNoo.. PPrroocceedduurree RReeffeerreennccee cchhaapptteerr
7Check before commissioning "8.1 Inspection before Commissioning"
8Commissioning "8.2 Commissioning Steps"
User Manual 4 Installation Flow

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5Unpacking and Storage
5.1 Scope of Delivery
Check the scope of delivery for completeness according to the packing list. The
following items should be included.
NNoo.. NNaammee DDeessccrriippttiioonn
ALogger4000 -
B Documents
Quick installation guide, quality certificate,
packing list, product test report, and warranty
card
CCommunication terminal
resistor
(Note: if there are more than 15 devices
connected on the RS485 bus, it is recommended
to connect a 120Ω terminal resistor in parallel on
the A and B lines at the head or tail end of the
bus)
D Ethernet cable 1x2m
EMounting ear 2
FBottom supporter 2
G MPLC cable 3x1m, cable specification: 0.5mm2
H OT terminal RNBL5-4
INylon cable tie Used to tie cables