Sungrow SH5K User manual

SH5K-UEN-Ver14-201708 Version：1.4
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User Manual
SH5K
Grid-Connected Hybrid Inverter

I
About This Manual
Applicability
This manual is applicable to the inverter type SH5K.
Target Group
This manual is intended for:
 qualified personnel who are responsible for the installation and commissioning
of the inverter; and
 inverter owners who will have the ability to interact with the inverter via the LCD
display.
How to Use The Manual
Read the manual and other related documents before any work on the inverter is
carried out. Documents must be stored carefully and be available at all times.
All rights to the content of this manual are owned by Sungrow Power Supply Co., Ltd.
(hereinafter “SUNGROW”). No part of this document can be modified, distributed,
reproduced or published in any form or by any means without prior written
permission from SUNGROW.
Content may be periodically updated or revised due to product development. The
information in this manual is subject to change without notice. The latest manual
can be acquired at www.sungrowpower.com.
Symbols
Safety instructions will be highlighted with the following symbols.
Symbol Explanation
Indicates a hazard with a high level of risk that, if not avoided,
will result in death or serious injury.
Indicates a hazard with a medium level of risk that, if not
avoided, could result in death or serious injury.
Indicates a hazard with a low level of risk that, if not avoided,
could result in minor or moderate injury.
Indicates a situation that, if not avoided, could result in
equipment or property damage.

II
Symbol Explanation
Indicates additional information, emphasized contents or tips
that may be helpful, e.g. to help you solve problems or save
time.

III
Contents
About This Manual ..........................................................................I
1Safety........................................................................................1
2System Solution .......................................................................5
2.1On-grid System.......................................................................................................7
2.1.1 Conventional PV Grid-connected System .......................................................7
2.1.2 PV Energy Storage System (PV ESS) ...................................................................8
2.2Off-grid System.................................................................................................... 10
2.3Retrofitting the Existing PV System..............................................................11
3Function Description .............................................................12
3.1Safety Function.................................................................................................... 12
3.1.1 Protection.................................................................................................................. 12
3.1.2 Earth Fault Alarm.................................................................................................... 12
3.2Energy Conversion and Management ........................................................13
3.2.1 Power Derating ....................................................................................................... 13
3.2.2 External Demand Response............................................................................... 15
3.2.3 Reactive Power Regulation................................................................................. 15
3.2.4 Active Power Response........................................................................................ 16
3.2.5 Load Control............................................................................................................. 16
3.3Battery Management ........................................................................................ 16
3.3.1 Charge Management............................................................................................ 17
3.3.2 Discharge Management...................................................................................... 19
3.3.3 Maintenance Management................................................................................ 19
3.3.4 Battery Temperature Sensor (PT1000)............................................................ 19
3.4Communication and Configuration............................................................. 20
4Unpacking and Storing..........................................................21
4.1Unpacking and Inspecting .............................................................................. 21
4.2Delivery Contents ............................................................................................... 22

IV
4.3Identifying the Inverter .................................................................................... 23
4.4Storing the Inverter ........................................................................................... 24
5Mechanical Mounting ............................................................25
5.1Safety and Location Requirements.............................................................. 25
5.2Installing the Inverter........................................................................................ 27
5.3Grounding the Inverter .................................................................................... 28
5.4Installing the Meter............................................................................................ 29
6Electrical Connection.............................................................30
6.1Terminal Description ......................................................................................... 30
6.2Meter Connection .............................................................................................. 32
6.3Grid Connection.................................................................................................. 34
6.3.2 Assembling the AC Connector..........................................................................34
6.3.3 Installing the AC Connector...............................................................................35
6.4PV Connection..................................................................................................... 36
6.4.1 PV Input Configuration ........................................................................................ 36
6.4.2 Connecting the Inverter to the PV Array.......................................................37
6.5Communication Connection.......................................................................... 39
6.5.1 Ethernet Connection.............................................................................................40
6.5.2 Wi-Fi Connection ....................................................................................................41
6.6Battery Connection............................................................................................ 42
6.6.1 Connecting the Power Cable............................................................................. 42
6.6.2 Connecting the CAN Cable................................................................................. 43
6.6.3 Connecting the RS485 Cable .............................................................................44
6.6.4 Connecting the Temperature Sensor.............................................................. 45
6.7STB5K Connection (Off-grid) .......................................................................... 45
6.8DO Connection.................................................................................................... 48
7Commissioning.......................................................................50
7.1Inspection before Commissioning............................................................... 50
7.2Button Introduction........................................................................................... 50
7.3Commissioning Procedure.............................................................................. 51
7.4Result Verification............................................................................................... 57

V
7.4.1 Meter Installation and Connection ................................................................. 57
7.4.2 Battery Information............................................................................................... 59
7.4.3 System Time ............................................................................................................. 60
8Troubleshooting and Maintenance ......................................61
8.1Troubleshooting.................................................................................................. 61
8.1.1 Troubleshooting of LED Indicators.................................................................. 61
8.1.2 Troubleshooting of Faults ................................................................................... 61
8.2Maintenance.........................................................................................................70
8.2.1 Routine Maintenance ........................................................................................... 70
8.2.2 Replacing the Button Battery ............................................................................ 70
9System Decommissioning .....................................................71
9.1Decommissioning the Inverter...................................................................... 71
9.2Decommissioning the Battery .......................................................................72
10Appendix I: LCD Operation....................................................73
10.1Main Screen ..........................................................................................................73
10.2LCD Menu Structure........................................................................................... 75
10.3Setting the Time .................................................................................................. 76
10.4Setting the Country Code................................................................................ 76
10.5Viewing the Fault Codes................................................................................... 78
10.6Starting and Stopping the Inverter.............................................................. 79
10.7Advanced Settings ............................................................................................. 80
10.7.1 Inputting Password............................................................................................. 80
10.7.2 Setting Reactive Power Regulation .............................................................. 80
10.7.3 Setting the Zero-export Function ................................................................. 81
10.7.4 Setting the Reserved Capacity (Off-grid).................................................... 81
10.7.5 Setting the Battery Usage Time...................................................................... 82
10.7.6 Setting Forced Charge....................................................................................... 82
10.7.7 Setting Load Control .......................................................................................... 83
10.7.8 Setting the Communication Parameters.................................................... 85
10.7.9 Setting the Battery Type.................................................................................... 85
10.7.10 Setting the Protective Parameters.............................................................. 87

VI
10.7.11 Adding the Existing System ..........................................................................88
10.7.12 Testing Earth Fault............................................................................................. 88
10.7.13 DRM Switch Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 
10.7.14 PT1000 Switch Setting..................................................................................... 89
10.7.15 Factory Reset.......................................................................................................89
11Appendix II: Visiting and Configuring the Webserver .........90
11.1User and Authority............................................................................................. 90
11.2Main Interface...................................................................................................... 91
11.3Navigation Introduction .................................................................................. 92
12Appendix III: AS/NZS 4777.2 Compliant ...............................93
12.1Demand Response Modes .............................................................................. 93
12.1.1 Connecting the inverter to a DRED...............................................................93
12.1.2 Viewing the DRM State via LCD Menu .........................................................94
12.2Reactive Power Regulation ............................................................................. 95
12.2.1 “Qt” Mode ................................................................................................................ 95
12.2.2 “Q(p)” Mode ............................................................................................................ 95
12.2.3 “Q(u)” Mode ............................................................................................................ 96
12.3Active Power Response .................................................................................... 97
12.3.1 Volt-watt Response .............................................................................................97
12.3.2 Volt-watt Response for Battery Charging ...................................................98
12.3.3 Frq-Watt Response ..............................................................................................98
13Appendix IV: Technical Data............................................... 101
13.1Inverter Technical Data...................................................................................101
13.2STB5K (backup box) Technical Data...........................................................103
13.3Meter Technical Data.......................................................................................103

1
1 Safety
General Safety
The inverter has been designed and tested strictly according to international safety
regulations. Read all safety instructions carefully prior to any work and observe
them at all times when working on or with the inverter.
Incorrect operation or work may cause:
 injury or death to the operator or a third party; or
 damage to the inverter and other properties belonging to the operator or a third
party.
Lethal voltage!
 PV strings will produce electrical power when exposed to sunlight and can
cause a lethal voltage and an electric shock.
 Only qualified personnel can perform the wiring of the PV panels.
All electrical connections must be in accordance with local and national
standards.
Only with the permission of the utility grid, the inverter can be connected to
the utility grid.
Inverter
There is a warning label on the inverter body.
Disconnect the inverter from all the external power sources
before service!
Do not touch live parts until 10 minutes after disconnection
from the power sources.

1 Safety User Manual
2
There is a danger from a hot surface that may exceed 60°C.
Danger to life due to high voltages!
Only qualified personnel can open and service the inverter.
Check the user manual before service!
Danger to life from electric shock due to live voltage
 Do not open the enclosure when the inverter is working.
 When the enclosure lid is removed, live components can be touched which
can result in death or serious injury due to electric shock.
Danger to life from electric shock due to damaged inverter
 Only operate the inverter when it is technically faultless and in a safe state.
 Operating a damaged inverter can lead to hazardous situations that can result
in death or serious injuries due to electric shock.
Risk of inverter damage or personal injury
DO not pull out the PV connectors while the inverter is under AC loads!
De-energize from all multiple power sources and verify that there is no voltage.
All the warning labels and nameplate on the inverter body:
 must be clearly visible; and
 must not be removed, covered or pasted.
Risk of burns due to hot components
DO not touch the hot parts (such as heat sink) during operation. Only the LCD
panel and the DC switch can be touched.

User Manual 1 Safety
3
Only qualified personnel can change the country setting.
Unauthorized alteration of the country setting may cause a breach of the
type-certificate marking.
Inverter damage due to electrostatic discharge (ESD).
By touching the electronic components, you may damage the inverter. For
inverter handling, be sure to:
 avoid any unnecessary touching; and
 wear a grounding wristband before touching any connections.
Batteries
Batteries deliver electric power, resulting in burns or a fire hazard when
they are short circuited, or wrongly installed.
Lethal voltages are present in the battery terminals and cables in the
inverter. Severe injuries or death may occur if the cables and terminals in
the inverter are touched.
Provide sufficient ventilation for the battery system to prevent flames and sparks
from the explosive hydrogen gas that the batteries release.
Due to the dangers of hydrogen gas and battery electrolyte:
 locate batteries in a designated area, complying with the local regulations;
 protect the enclosure against destruction;
 do not open or deform the battery module;
 whenever working on the battery, wear suitable personal protective
equipment (PPE) such as rubber gloves, rubber boots and goggles;
 rinse acid splashes thoroughly with clear water for a long time and consider
consulting a doctor.
Improper settings or maintenance can permanently damage the battery.

1 Safety User Manual
4
Incorrect inverter parameters will lead to the premature aging of battery.
Skills of Qualified Personnel
Qualified personnel must have the following skills:
 training in the installation and commissioning of the electrical system, as well as
the dealing with hazards;
 knowledge of the manual and other related documents; and
 knowledge of the local regulations and directives.

5
2 System Solution
It is not permitted for the positive pole or the negative pole of the PV strings
to be grounded.
Any use other than that described in this chapter is not permitted.
SH5K is a single-phase hybrid inverter applicable to both on-grid and off-grid PV
systems. With the Energy Management System (EMS) integrated, it can control and
optimize the energy flow so as to increase the self-consumption of the system.
Inverter
The following figure shows the inverter appearance, which is for reference only. The
actual product that you receive may differ.
Fig. 2-1 Inverter Appearance
No. Name Description
1 AC-Grid AC terminal to the utility grid.
2 Backup ctrl Two holes for the control cable and DI cable of
the backup box STB5K.
3 PV connection PV1+，PV1-，PV2+ and PV2-.
4 DC switch (optional) To disconnect the DC current safely.
5 Wi-Fi terminal To connect the Wi-Fi module (optional).
6 Battery connection BAT+ and BAT-.

2 System Solution User Manual
6
No. Name Description
7 Communication connection RS485, Ethernet, CAN, AI, DO and DRM.
8 Hasp lock To open/lock the enclosure lid.
9 Second PE terminal For reliable grounding.
10 LCD display panel Human-computer interaction interface.
The following figure shows the dimensions of the inverter.
Fig. 2-2 Outline Dimensions (unit: mm)
The LCD display panel with two indicators and four buttons is on the front of the
inverter.
Fig. 2-3 LCD Display Panel
No. Name Description
1 LED indicators “RUN” and “FAULT”, from which user can know the current
state. For detailed definition, see Tab. 7-5.
2 Buttons User can operate the LCD menu via the four buttons.
For detailed functions, see Tab. 7-1.

User Manual 2 System Solution
7
Meter
The SUNGROW single-phase energy meter is installed next to the main switch to
measure the export power, grid voltage and current. It communicates with the
inverter through an RS485 connection. The dimensions are shown below.
Fig. 2-4 Meter Dimensions (unit: mm)
2.1 On-grid System
2.1.1 Conventional PV Grid-connected System
In a conventional Photovoltaic (PV) system, by setting the upper limit, the export
power will always be within the specified range. For example, if the export power is
set to zero, the system would be a zero-export system.
Fig. 2-5 Conventional PV System

2 System Solution User Manual
8
Tab. 2-1 System Compositions
Item Description Remark
A Utility grid Grid earthing system types: TT, TN
B SUNGROW single-phase
energy meter
Measures the export power and communicate
with the inverter via the RS485 port.
C Inverter SH5K.
D PV strings Monocrystalline silicon, polycrystalline silicon,
and thin-film without grounding.
E Household load Devices that consume energy.
For the TT utility grid, the N line voltage to ground must be less than 30 V.
2.1.2 PV Energy Storage System (PV ESS)
With a battery module for the immediate storage of energy, the conventional PV
system can be upgraded to be a PV ESS.
* Refer to Tab. 2-1 for the descriptions of items A, B, C, D and E. The item Fis a Li-ion
battery or a lead-acid battery.
Energy Management during Daytime
The energy management system (EMS) works in self-consumption by default. The
PV power will go to the house first, then the battery. Then if the battery is fully
charged the excess will go to the grid, the export power should not be more than
the limit value set in“10.7.3 Setting the Zero-export Function”.
If the PV power is less than the load power, the battery will discharge and provide
the energy shortfall. The inverter will draw power from the mains if the power from
the PV and battery is less than the load power.

User Manual 2 System Solution
9
Energy Management during Night
The battery discharges to provide energy to loads. If the battery is empty or there is
not enough power from the battery system to supply active loads, the unmet power
will be supplied by the grid.

2 System Solution User Manual
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If the meter is abnormal or not equipped:
 the inverter can run normally;
 the battery can be charged, but not allowed to discharge;
 the export power setting on the LCD display will be ineffective;
 the DO function of optimized mode will be disabled.
2.2 Off-grid System
The utility grid must be a TN system for the off-grid application.
The system is not suitable for supplying life-sustaining medical devices. A
power outage must not lead to personal injury.
With the backup box STB5K connected into the PV ESS, the system is capable of
operating as an off-grid system to ensure an emergency power supply for
emergency appliances in the event of a grid interruption or blackout.
Also user may manually press the button on the STB5K to switch the system from
on-grid to off-grid.
Fig. 2-6 Inverter Application in an Off-grid System
The grid interruption or blackout may be caused by grid islanding, under-voltage,
over-voltage, under-frequency or over-frequency, of which the fault codes will be
displayed on the LCD screen.
Refer to “6.7 STB5K Connection (Off-grid)” for cable connections and “10.7.4
Setting the Reserved Capacity (Off-grid” for the LCD settings.

User Manual 2 System Solution
11
2.3 Retrofitting the Existing PV System
The SH5K hybrid inverter is compatible with any single-phase PV grid-connected
inverters. An existing PV system can be retrofitted to be a PV ESS with the addition
of SH5K.
The power generation from the existing PV inverter will be firstly provided to the
loads and then charge the battery. With the energy management function of the
SH5K, the self-consumption of the new system will be greatly improved.
STB5K
Emergency
appliance
Home appliance
SH5K
AC
PV inverter
Fig. 2-7 Retrofitting the Existing PV System
* Just connect the STB5K to provide the backup function for off-grid application.
T
he existing PV inverter provides power to the
SH5K PV ESS, as the power flow shown on the
main screen.
Refer to “10.7.11 Adding the Existing System”
to set the rated power of the existing PV
inverter.
The output power of the existing PV inverter should be taken into consideration for
export power setting. For detailed settings, see “10.7.3 Setting the Zero-export
Function”.

12
3 Function Description
3.1 Safety Function
3.1.1 Protection
The basic protective functions can be grouped as follows.
 short circuit protection;
 insulation resistance detection;
 inverter output voltage monitoring;
 inverter output frequency monitoring;
 residual current monitoring;
 DC injection of AC output current surveillance;
 anti-islanding protection;
 environment temperature monitoring;
 DC over-voltage protection;
 DC over-current protection; and
 power module over-temperature protection.
3.1.2 Earth Fault Alarm
The inverter has integrated an earth fault dry-contact (DO2 relay) for the local alarm.
The external alarm needs to be powered by the grid.
The additional equipment required is a light indicator and/or a buzzer. The
recommended cross-section of the DO cable is 1 mm2.
If an earth fault occurs,
 the DO2 dry-contact will switch on automatically to signal the external alarm;
 the buzzer inside the inverter will also beep; and
 the Ethernet communication port can be used for the remote alarm.