Sunhouse SPHN100E User manual

These instructions should be read carefully
and retained for future use. Note also the
information presented on the appliance.
Sunhouse SPHN Panel Heater
Models: SPHN050E / SPHN100E / SPHN150E / SPHN200E
INSTRUCTION MANUAL
Installation and Operating
08/53841/0 ISSUE: 7 Series: B

IMPORTANT
THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR
FUTURE REFERENCE. Note also the information presented on the appliance
CAUTION: FAILURE TO FOLLOW THESE INSTRUCTIONS MAY CAUSE INJURY AND/OR
DAMAGE AND MAY INVALIDATE YOUR GUARANTEE
IMPORTANT SAFETY ADVICE
When using electrical heaters, basic precautions should always be followed to reduce the risk
of re, electrical shock, and injury to persons, including the following:
IMPORTANT – The wall bracket supplied with the heater must be used.
IMPORTANT – All packaging should be disposed of in an appropriate manner.
OVERHEATING WARNING
WARNING - In order to avoid overheating, do not cover or obstruct the heater. Do not place material
or garments on the heater, or obstruct the air circulation around the heater, for instance by curtains
or furniture, as this could cause overheating and a re risk. NEVER cover or obstruct in any way the
heat outlet slots at the top of the heater or the air inlet slots in the base of the heater.
WARNING - THE SURFACES ON THIS HEATER CAN BE HOT. The heater carries a warning ‘DO
NOT COVER’to alert the user to the risk of re that exists if the heater is accidentally covered.
CAUTION - Some parts of this product can become very hot and cause burns. Particular
attention has to be given where children and vulnerable people are present.
For your safety this heater is tted with a thermal cut-out. In the event that the product
overheats for some reason, the cut-out prevents excessive temperatures on the product by
cutting the power to the heater. Once the heater has cooled down, it will reset automatically,
it will continue to cycle on and o automatically until the reason for overheating is removed.
The display screen may ash red to indicate the product has overheated. To reset the display,
remove the obstruction and hold Enter for 10 seconds.
SUITABLE APPLICATIONS
WARNING - This heater is suitable for normal domestic household purposes and should not
be used in any other type of environment. This product should only be used in the country
where it was purchased from by a recognised commercial retailer. Do not use outdoors.
Do not install if the product is damaged.
SERVICING AND REPAIRS
WARNING - Servicing and product repairs should only be undertaken by the manufacturers
approved service agent or a similarly trained or qualied person, using only exact manufacturer
approved spare parts.
PLEASE NOTE: Household dust, lit cigarettes, candles and oil burners, combined with the
convection eect of electric heaters can cause signicant soot deposits to build up on the
surface directly above and to the sides of the heater. This is not a fault of the heater. Extensive
burning of candles or smoking in the operating environment of this product can produce heavy
discolouration within a few months of use.
OPERATING WARNINGS
IMPORTANT: Remember to observe all safety warnings and precautions when operating the
heater on the automatic or timer modes, either attended or unattended since a re risk exists
when the heater is accidentally covered or displaced.
CAUTION: Do not use if the heater’s mains power lead is damaged. If the supply cord is
damaged it must be replaced by the installer or an approved service partner.
2

ELECTRICAL INSTALLATION
WARNING - The electrical installation of this heater must be carried out by a suitably qualied
or trained electrician, and be in strict accordance with the current wiring Regulations BS
7671. The supply must be connected via a switched fused spur with a fuse rated suitably
for the appliances ex. Failure to follow these instructions will mean that the manufacturer’s
instructions have not been adhered to. THERE ARE NO EXCEPTIONS.
WARNING - Minimum clearances and IP zone requirements must be adhered to in accordance
with the current wiring regulations. The wires in this mains lead are coloured in accordance with
the following code:
GREEN AND YELLOW: EARTH
BLUE: NEUTRAL
BROWN: LIVE
• This heater must be earthed
• Not suitable for connection via a plug top
• Do not locate the heater immediately below a xed electrical point i.e. socket outlet.
The heater is tted with a length of exible cable type H05VV-F size 3 x 1.0mm² for 500W to 2kW
models for connection to the xed wiring of the premises through a suitable connection box
positioned adjacent to the heater. A means for disconnection must be incorporated in the xed
wiring of the premises in accordance with the current wiring regulations. The supply circuit to the
heater must incorporate a double pole isolating switch having a contact separation of at least 3mm.
Products that are supplied without a plug are for installation into the xed wiring of the property, via
a suitable double pole switched fused spur with a fuse rated suitably for the appliances ex. Typical
fuse ratings for 230V equipment - Up to 700W = 3A, over 700W = 13A.
In installation the supply cord may be cut to the appropriate length for the electrical connection
point. Excess cable should not be inserted and stored behind the heater.
WARNING: This heater must not be connected to the electricity supply via an external switching
device (such as a timer) or a circuit that is regularly switched on and o by the utility supplier.
Failure to follow this warning could result in the heater’s thermal cut-o being inadvertently
reset and could create a re hazard. Cables/exes that are supplied pre-tted to the product
must NOT be extended.
CHILD SAFETY
WARNING - This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning use of appliance by a person responsible for their safety.
This appliance can be used by children from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously supervised.
Children aged from 3 years and less than 8 years shall only switch on/o the appliance provided
that it has been placed or installed in its intended normal operating position and they have been
given supervision or instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children aged from 3 years and less than 8 years shall not regulate and
clean the appliance or perform user maintenance. This product contains a replaceable battery.
WARNING - KEEP BATTERIES OUT OF REACH OF CHILDREN.
WARNING - Packaging should be disposed o responsibly as the EPS used could be a
potential choking harzard for children.
3

Model Identier(s): SPHN050E SPHN100E SPHN150E SPHN200E
Nominal heat output Pnom 0.5 kW 1 kW 1.5 kW 2 kW
Height (mm) 430 430 430 430
Width (mm) 450 620 690 860
Depth (mm) 108 108 108 108
Minimum heat
output (indicative) Pmin N.A. N.A. N.A. N.A.
Maximum continuous
heat output Pmax,c 0.5 1 1.5 2
Auxiliary electricity Consumption
At nominal heat output elmax 0.00 0.00 0.00 0.00
At minimum heat output elmin 0.00 0.00 0.00 0.00
In standby mode elSB <0.0005 <0.0005 <0.0005 <0.0005
With open window detection Yes
With adaptive start control Yes
Type of heat output/ room temperature control
With electronic room temperature control Yes
Electronic room temperature control plus week timer Yes
With open window detection Yes
With adaptive start control Yes
This product complies with Lot20 of the Energy Eciency Directive (2015/1188).
Energy Related Product Directive
Technical Details
4

All Models
Controls
Digitally controlled, Electronic Thermostat accurate to (±0.2 ° C)
Timer modes:
•7 Day Programmable User Timer
Continuous heat modes:
•Timer, Manual, Frost Protect, O
Controller UI
•Segmented display with white backlight
•Capacitive buttons with audio feedback
•User replaceable battery (coin-type)
Controller Functions •Open window detection, Adaptive-start, Advance time period
•Adjustable SP range (7-32°C )
Construction •Durable epoxy-polyester powder coated steel casing with forward facing grille
•Advanced controls with cap-sense technology for total exibility of heating
Element Compact, nned, mineral lled sheathed element
Installation •H-frame wall bracket
Safety •Thermal cut-out. Auto reset type
•Overheat detection
IP Rating IP24
Battery 3V coin cell battery, type CR2032, T85°C, to backup real time clock.
Battery life >5 years.
Supply
1.3 metres tted, 3 core for fused spur installation, 1/N/PE ~230-240 V, 50Hz
Class I, with earth wire
Colour / Finish Metal Chassis, Control Moulding - Trac White (RAL 9016)
Approvals CE, UKCA, BEAB
Warranty 1 years
Country of Origin United Kingdom
Manufacturer Sunhouse,
Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF
5

Please read the instructions closely before rst using the product. There is also a quick-start guide
on the page 8 if you need a reminder of how to use the basic functions in the future.
The heater is designed for wall mounting using the wall bracket supplied. It should only be operated
when in the upright position as shown - see Fig.3 and Fig.4. All models are splash proof to IP24.
Before connecting the heater check that the supply voltage is the same as that stated on the heater.
IMPORTANT - The wall bracket
supplied with the heater must
be used and the heater must
be installed in the correct
orientation. The xings should
be used to secure the bracket
to the particular wall on which
the heater will be installed.
The heater should be positioned
observing the minimum clearances
stated around the heater - see Fig.
1, Fig. 3 and Fig. 4.
MODEL A B C D E F
SPHN050E 116mm 269mm 365mm 430mm 450mm 108mm
SPHN100E 286mm 269mm 365mm 430mm 620mm 108mm
SPHN150E 356mm 269mm 365mm 430mm 690mm 108mm
SPHN200E 526mm 269mm 365mm 430mm 860mm 108mm
General Information
Wall Mounting Instructions
‘A’
282
‘B’
Minimum
mounting
clearance
Minimum mounting clearance
138
Fig. 1
Fig. 2
WARNING:
The wall bracket should be
handled with care as it may
have sharp edges that may
cause cuts and lacerations.
‘C’
Minimum
mounting
clearance
6

To mount the heater to the wall:
1. Remove wall mounting bracket from the back of the heater by depressing the spring latch
at the side of each bracket - see Fig.2.
2. Fix the wall bracket securely to the wall through the four screw holes. Ensure only screw
ttings provided are used for the particular wall type.
3. Present the heater to the wall bracket and engage bottom slots in the back with bracket hooks.
4. Press heater into locked position and ensure the clips on the top are engaged.
WARNING:
This product is heavy and care
should be taken in installation
‘E’
150mm (min)
150mm (min)
‘D’
Minimum mounting clearance
150mm (min)
Fig. 3
300mm
150mm
(min) ‘F’
Shelf / Obstruction
Minimum front
clearance
*Please note correct product
orientation is with controller
facing top right side only
150mm
(min)
Fig. 4
7

How does the heater control work?
The control allows you to choose when you want heat and at what temperature. When using
a timer mode (see below) will display on the home screen to tell you when the heater is
maintaining the temperature displayed. The current time will be displayed when the heater is
outside of a timed heating period.
When Manual, Schedule or Frost modes are being used the heater will always maintain
the temperature shown on the home screen.
Set the Time
To set the date and time on the heater, press Menu, then press Up three times to highlight the
Date & time Icon, press Enter. Use the Down and Up to increase/decrease the hour, press
Enter to confirm. Repeat this process to set the minutes, Day, Month and Year. Press Enter to
conrm and return to home screen.
Set the Temperature
The temperature shown on the display is the target room temperature known as Setpoint.
This is the temperature that the heater will maintain during the heating periods. If the room
temperature is above this temperature then the heater will not operate. The heater leaves
the factory with this temperature set at 21oC which represents a typical comfortable room
temperature. If you require a dierent room temperature then press either Down or Up until the
display shows the temperature you require
Your heater comes pre-programmed with four heating periods. These periods set the time
and temperature at which the heater operates in Comfort ON mode. These four periods are:
• P1: 07:00 – 09:00 21oC
• P2: 10:00 – 12:00 7oC
• P3: 13:00 – 15:00 7oC
• P4: 17:00 – 21:00 21oC
Quick Start Guide
8

The controls are located on the top of the heater. The heater is tted with an adjustable electronic
controller consisting of a display screen and six touch sensitive buttons.
The heater is tted with an adjustable thermostat enabling the room temperature to be
controlled. The minimum room temperature is 7oC. The maximum temperature is set to 26oC
by default, however, this can be increased to 32oC if required. A temperature of 21oC would be
comfortable for most people.
Note: Your heater may produce some noise during operation. This noise is caused by the
expansion and contraction of the element as it changes temperature, and is normal for this
type of product. Whilst the noise produced is usually very quiet, certain environmental factors
can make it more noticeable, such as hard ooring or minimal furnishings.
Note: Should the heater fail to operate, this may be due to the room temperature being higher
than the thermostat setting.
Connectivity
Sound
Open Window
Adaptive Start
Manual Mode Advance
Set Time & Date
Frost Protect
Schedule
8 976321 4 5
1Indicator“ON”
2Display Screen
3Days of the Week
4Indicator“OFF”
5Back Button
6Menu Button
7Advance Button
8Up & Down
9Enter
9

The heater controls can be easily adjusted by using the six buttons on the user interface.
1. The Display Screen shows the options available at each stage of adjustment
2. Menu - displays the main options list
Schedule: Set the program times and temperatures
Manual Mode: Toggle between Manual / Standby
Frost Protect: Set the frost protect temperature
Set Time & Date: Set the Date and Time
3. Back returns to the previous programming stage
4. The UP and DOWN buttons are used to navigate through the menus and alter setting
values. The UP and DOWN buttons are also used to adjust the required room temperature
on the main screen.
5. Enter is used within the menu options to conrm settings. On the main screen pressing
Enter will display the Device Name as a 4 digit PIN. The timed periods during which the
heater is providing heat are dened as Comfort On (this is displayed in the middle of the
screen). Outside of heating periods the heater will not deliver heat and these periods are
called Comfort O. While constant heat modes are active, the mode of operation is displayed
at the bottom of the screen e.g. Manual
6. The Advance button overrides the heating settings and changes the operational state of the
heater. When a timer has been selected, the Advance function allows you to begin the next
period early. If the heater is in a Comfort O period and you want heat - press the Advance
button. If the heater is in Comfort On and you don’t want heat, press the Advance button
and it will go o until the beginning of the next Comfort On Period.
If the heater is in a constant mode of operation, Advance can be used to switch the heater on
and o.
Control Functions
10

After 30 seconds the heater will default back to the Main Screen. Here the chosen temperature is
displayed along with the mode of operation. Any use of the Advance function will be displayed
here.
When left inactive for a long period of time this display will “sleep” and the text will disappear.
Press any button for its return.
NOTE:
Pressing Enter will show the Device Name
as a 4 digit pin.
NOTE:
The display screen will return to the
main screen after a period of 30
seconds inactivity
Main Screen
11

The heater incorporates a real time clock with calendar function. The clock has a battery
backup that will keep the clock running in the event of a mains power outage.
To adjust the date and time follow the steps below
• Press the Menu button
• Press Up button 3 times
• Press Enter when the Date & time Icon is highlighted
• Press Enter to set Time
• Press Down / Up to set the Hour, then press Enter to conrm
• Press Down / Up to set the Minutes, then press Enter to conrm
• Press Down / Up to set the Day, then press Enter to conrm
• Press Down / Up to set the Month, then press Enter to conrm
• Press Down / Up to set the Year, then press Enter to conrm
Setting the Date and Time
12

User Timer
Provides greatest exibility to the user. Four time slots are available throughout the day and these
can be customised for each day of the week. See ‘Setting a Timer’ on page 14 for instructions
on adjusting these from the factory default time periods & temperatures.
The heater can also maintain a constant room temperature using the following modes:
Manual Mode - Heats the room to a comfortable temperature of 21oC.
Frost Protect - Maintains a room temperature of 7oC. This mode should be used to provide
protection against frost as indicated by the Frost icon.
Standby - Select Standby to switch off the heating element. Heat will not be provided.
To activate standby:
• Press Menu button
• Press Up highlight the hand icon
• Press Enter
• Toggle to O
NOTE:
In all modes Down and Up can be used to
adjust the required room temperature. In
timer mode, this change is temporary and the
heater will set the room temperature based
on the saved heating proles.
NOTE:
It is recommended that the timer mode
is used as doing so can reduce the
running cost. Operating the appliance in
the permanent heating modes may result
in increased running costs.
Mode of Operation
13

User Timer - To re-programme the factory default Timer Modes:
• Press Menu Button
• When the Schedule Icon is highlighted Press Enter
• Press Up twice then press Enter
*Days of the week are now displayed at the top of the screen*
Day 1 = Monday
Day 2 = Tuesday
Day 3 = Wednesday
Day 4 = Thursday
Day 5 = Friday
Day 6 = Saturday
Day 7 = Sunday
• Press Enter to Modify Day 1 or Press Up to navigate to the desired day and
Press Enter to Select
User Timer - To activate User timer mode:
• Press Menu Button
• When the Schedule Icon is highlighted Press Enter
• With highlighted press the Enter Button to activate User Timer, the backlight will ash
and the screen will return to the home screen.
Setting a Timer
Selecting Timer Mode
14

1. P1 will be displayed on screen
2. Press Enter to select P1, to navigate to P2, P3 or P4 press Up and press Enter to select
3. will be highlighted, press Enter to set the on Time
4. Press Down or Up to adjust the on Hour time, press Enter to Conrm
5. Press Down or Up to adjust the on Minute time, press Enter to Conrm
6. Press Down or Up to adjust the Temperature setting, press Enter to Conrm
7. Press Down or Up to adjust the o Hour time, press Enter to Conrm
8. Press Down or Up to adjust the o Minute time, press Enter to Conrm
Press Enter to modify Programme P2, follow steps 1-8, Press Up to skip to P3
Press Enter to modify Programme P3, follow steps 1-8, Press Up to Skip to P4
Press Enter to modify Programme P4, follow steps 1-8
15

Once P1-P4 heating programmes have been set, COPY will ash on the screen. To copy
newly programmed P1-P4 heating programmes to other days press the Enter button.
COPY will be displayed on screen and the next day in sequence will ash at the top of the
screen, To copy to the next day in the sequence, press Up button, to deselect the next day
in sequence press Enter button.
The days of the week that are selected will be displayed at the top of the screen. The days
that have been deselected will not be visible (see Diagrams).
Press Enter to conrm, backlight will ash and return to the User Timer screen. With
highlighted press the Enter Button to activate User Timer, the backlight will ash and the
screen will return to the home screen.
Manual Mode - To choose a constant heat mode. This mode ignores the User Timer and
maintains the displayed temperature.
• Press Menu Button
• Press Up to highlight the Hand icon
• Press Enter Button
• Ensure is highlighted
• Press Enter Button
• Use Down and Up to adjust to the desired temperature
• Press Enter to Conrm
Frost protect - Frost protect mode maintains a room temperature of 7oC throughout a 24
hour period. This mode should be used to provide protection against frost as indicated by
the Frost icon.
• Press the Menu button
• Press Up twice to highlight the snowake icon
• Press Enter to access the Frost protect menu
• Press Down or Up to adjust the Frost protect temperature setting
• Press Enter to conrm
Setting Modes
16

Standby - Select standby to switch o the heating element. Heat will not be provided.
To activate standby:
• Press Menu button
• Press Up to highlight the Hand icon
• Toggle to O
• Press Enter to conrm
The screen will appear blank
Sometimes you may be at home when you had not planned to be or need to leave when you
had planned to have heating on. You can change the way you use your heating temporarily;
this temporary change is achieved using the Advance function.
When a timer has been selected, the Advance function allows you to begin the next period
early. If the heater is in a Comfort O period and you want heat - press the Advance button.
The Advance icon will be displayed on the screen. If the heater is in the Comfort On and
you don’t want heat, press the Advance button and it will go o until the beginning of the
next Comfort On Period.
Advance
17

DST Rule - Select your daylight saving setting. The heater clock will automatically adjust for
daylight saving time. If no adjustment is required then select o.
• Press the Menu button
• Press Up button 3 times
• Press Enter when the Date & time Icon is highlighted
• Press Down or Up to Enter DST screen
• Press Enter to adjust DST
• Press Down or Up to toggle DST on/o
• Press Enter to conrm
Sound - Audio feedback can be enabled or disabled.
• Press the Menu, Back and Enter buttons and hold for 10 seconds
• Press Up button 2 times
• Press Enter when the Sound Icon is highlighted
• Press Down or Up to toggle audio feedback on/o
• Press Enter to conrm
Options
18

Comms - Choose to enable or disable Bluetooth pairing function.
Bluetooth is disabled by default.
Bluetooth
• Press the Menu, Back and Enter buttons and hold for 10 seconds
• The Setpoint menu will be displayed.
• Press Up 3 times to highlight the Comms icon
• Press Enter to enter the Comms menu
• Press Enter to access the Bluetooth (BT) menu
• Press Down or Up to toggle Bluetooth on/o󰀨
• For Bluetooth on, highlight and press Enter button
• Home screen will now display coms icon.
When pairing with a mobile device the 6 digit pairing code will display on the screen automatically.
Initially the rst three digits (example: -000) will be displayed. Use the up/down arrow keys to
display the next three (example: 000-).
• Conrmation screen will show Bluetooth pairing code, Comms symbol will ash while
“advertising” Bluetooth. Enter this code to mobile device.
• Press Enter to conrm
NOTE:
This feature is only for provision
of software updates.
19

User Information
Temp units - Choose whether your unit displays degrees Celsius or degrees Fahrenheit
Setpoint - The heater comes from the factory with a temperature setting range of 7oC - 26oC.
The maximum temperature setting can be increased to 32oC using the Setpoint Function.
• Press the Menu, Back and Enter buttons and hold for 10 seconds
• The Set Point menu will be displayed.
• Press Enter to view the SP menu
• Press Down or Up to toggle between oC and oF
• Press Enter button to Conrm
• Press Down or Up to adjust the set point temperature
• Press Enter button to Conrm
20