SunnCamp Companion 300 User manual

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hank you for choosing the SunnCamp Companion 300/350. Befo e attempting to fit this awning to your van, please ensure you have fully read and understood this instruction sheet.
Should there be anything that is unclear to you, please refer to your supplier for additional instruction. If you follow these instructions when erecting and dismantling, packing and storing
then you should enjoy many years of trouble free use.
Awning Flysheet 1
Shock Corded Roof Porch Pole 1
Steel Porch Pole 2
Elbow Fittings (with protective
bag) 6
Shock Corded Roof Pole 2
Steel Leg Pole 4
Roof Cap 1
Groundsheet 1
Repair Kit 1
Awning Peg Bag 1
Awning Carry/Storage Bag 1
It is essential that you check that all parts listed above are present BEFORE leaving home. It is also
strongly recommended to have a trial set up at home prior to proper use. Failure to do so could affect your
warranty. If any part is missing, contact your SunnCamp retailer for advice.
BEFORE YOU START
Unpack all the parts of your awning and
ensure that everything is present. Make
sure that the carry bag is put away
somewhere safe. Choose a location where
the ground is flat, smooth and dry. Attempt
to position the awning entrance away from
the direction of the wind. Do not position
on sharp rocky ground.
POLES
All poles are in sections which are pre-
linked together, take each pole in turn and
slot the sections together.
Shock corded fibreglass roof poles – insert
the fiberglass section fully into the steel
ferrule. Please note that your porch shock
corded fibreglass pole is colour coded grey
so that you can identify it easily. The roof
shocked corded fibreglass poles are black.
Remove the elbow fittings from the
protective bags. The elbow fittings are
joined to the flysheet by elastic cord and
must not be removed.
Insert the end of each pole into the elbow
fittings. Please note that the elbow fitting
has a narrow aperture for the shock corded
poles, roof poles/porch poles and a wider
aperture for the steel leg poles.
Each leg slots into a pin and ring. The pin
and ring are attached to a fixed webbing
strap. The ring is also used as the securing
point for the tent peg.
Starting with one pole, insert the ring pin
into the end of the pole. Repeat for the
remaining poles.
Clip the top cap in position whilst the
annexe is at it’s lowest position…ie before
raising the legs to the correct height. If you
forget to attach the top cap at this stage you
can clip it on whilst the annexe is in the
upright position but to aid accessibility
remove the side panels.
Attach the pole clips onto each pole to bring
the awning flysheet into the correct shape.
Bring the awning to an upright position by
pegging out the guy ropes.
Ensure that all entrances to the awning are
closed and all zips fully secured.
PEGGING
You can now start to peg your awning out.
All pegging points MUST be used whatever
the weather condition. Pegs should always
be inserted at a 45 degree angle, pointing
away from the awning, for greatest strength.
Peg each corner first keeping a straight line
and achieving tension on each corner.
Finally peg all remaining pegging points
around the annexe remembering to cross
peg straps at each zip out section This keeps
the zip at the correct tension). Never use
your foot to push a peg into the ground,
always use a suitable mallet/hammer for the
type of peg being used.
GUY ROPES
All guy ropes must be secured, each with it’s
own peg at a suitable distance from the
awning. Tighten each guy rope equally using
the sliding guy line runner to bring the
flysheet into shape and under tension. DO
NOT over tighten! Remember that the guy
ropes pegged at the beginning of the
process may now need repositioning to
achieve the best results. Having completed
the pegging and guying process, the flysheet
should now be tight and under tension.
REAR ENTRANCE
The rear tunnel is added as a temporary
walk way between the vehicle and motor
annexe and can be attached via the double
figure of eight channel fitting onto the tunnel
beading, or via the tunnel guy rope points.
The method of fitting is usually determined
by the features of the motor vehicle. Due to
the annexe being a drive away type a
compromise fitting may only be achieved.
Please speak to your dealer for attachment
options available.
SAFETY
It is always advisable when camping to have
a ‘Fire Bucket’ filled with water in case of
emergencies. Please be aware that your
awning is flame retardant but NOT fire proof.
Do not smoke, cook or use a naked flame in
or near this awning.
VENTILATION
Try to keep your awning well ventilated to
reduce condensation. Moisture collecting on
the inside of the flysheet is condensation and
NOT a sign of leakage.
SEAMS
All the main seams of this awning are hot air
taped to help reduce leaking. Any other
seams, or where taping has become
damaged, should be treated with a seam
sealant.

CARE/STORAGE
Should you have to pack the product away
when wet or damp, the awning and all parts
(including guy ropes) MUST be dried out fully
as soon as possible and not left packed wet
for an extended period. Failure to do so will
result in damage to your awning which is not
covered under your warranty. The flysheet
should only be cleaned using fresh clean
water and a clean cloth. Do not use
detergents or chemical cleaners as these will
affect the waterproofing of your awning.
Repairs to the awning should only be made
by SunnCamp’s recommended agents.
Repairs made by an unauthorised third party
will make the manufacturer’s warranty void.
UV DETERIORATION
Prolonged exposure to UV can weaken the
flysheet’s fabric and reduce the awnings life.
If possible try and camp in shaded areas.
CARBON MONOXIDE
It is important to remember that carbon
monoxide can kill. Your awning is of course
ventilated and does not feature a sewn in
groundsheet, however NEVER use a fuel-
burning appliance inside your awning. Even
a warm barbecue can be lethal.
DISMANTLING
To take the awning down, simply reverse the
set up instructions. Please ensure that the
protective bags are placed on the elbow
joints to protect the fabric from damage.
WARRANTY
Your new SunnCamp awning is covered by the Manufacture’s Warranty against any manufacturing defect for a twelve month period from the date of
purchase. During this period the Company undertakes to replace or repair, free of charge, any defect which the Company considers to be due to
faulty workmanship or material. Please ensure you retain your receipts and proof of purchase for this period.
The following items are NOT COVERED by the products Manufacturers Warranty;
•General wear and tear.
•Defects arising from neglect, misuse or unauthorized modifications.
•Damage caused by storms, winds or other inclement weather conditions.
•Damage caused by abuse, misuse or other similar damage caused by, or as a result of, failure to follow storage or erection instructions.
•Moisture appearing on the inside of the flysheet, this is caused by condensation and is not a leak.
•Leakage through the seams of the tent due to excessive abrasion and damage to the seam sealant tape.
•Seams coming apart as a result of over tensioning.
•Broken or damaged zips/buckles caused by undue force, jamming or incorrect pegging.
•Damaged carry bag if due to being overloaded, incorrect packing of tent or general misuse.
•ALL pole breakages – these are a perishable part of your tent and are regarded as ‘Fair wear and tear’. They are normally due to undue
stress in the erection or dismantling procedures.
•Collateral damage arising from a pole breakage (such as ripped pole sleeve or flysheet)
•Damage caused by the incorrect pitching or dismantling of the tent/awning.
•Any damage sustained due to cooking inside the tent/awning.
•Damage caused due to UV degradation.
•Unauthorised alterations, additions or repairs.
•Transportation or shipment costs to and from the Manufacturer or their recognised agents, for repair or assessment against a warranty
claim.
•Awnings/tents used on permanent sites or displays or commercial use by rental companies.
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS
The Manufacturer and/or their recognised agents, directors, employees or insurers will not be held liable for consequential or other damages,
losses or expenses in connection with or by reason of or the inability to use the awning for any purpose.
NOTE; Any claim(s) arising due to missing parts or faulty goods MUST be made before use. The manufacturer will not be responsible for any
claims regarding missing parts or faulty items where the product has not been checked by the user prior to use.
In the event of a faulty extension being returned, it must be sent in a completely dry and clean condition. Failure to do so will affect your
warranty.