sunsation SUN 3000 User manual

INSTALL
RETRACTABLE AWNING
SUN 3000 • 5000 • 8000
installationguide

Sunsation Instructions Manual
Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
2
Table of contents
Tools needed......................................................................3
Mounting & installation..................................................4-8
Pitch adjustments ........................................................ 9-10
Arm alignment..................................................................11
Replace gearbox (Somfy Motor).....................................12
Component specications ..............................................13
Wide awning options................................................. 14-15
Wiring .......................................................................... 16-17
Set the awning limit ................................................... 18-19
Support brace............................................................. 20-21
Part numbers ............................................................ 22-26
Taking care of the awning...............................................27
Warranty ...........................................................................28

Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
Sunsation Instructions Manual 3
Tools needed for assembly and installation
5/8" Masonry bit
(for brick and concrete),
or 1/4" high-speed bit
(for wood)
Drill
9/16” sockets
Pencil/Marker
Metric allen wrench
Level Tape Measure
Rope line and rope
line level
Adjustable Wrench
Step-ladder
Phillips screwdriverStud nder

Sunsation Instructions Manual
Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
4
Mounting Height
To assure head clearance at the front of the awning, we recommend the front prole to be
above 7 foot from the deck/patio.
For each foot that the awning projects out from the wall, raise the wall instlation by 3".
For e.g. if the awning projection is 5 feet the instalation height should be 7 feet plus 15 inches,
a total height of 8 feet and 3 inches.
Note: When making the decision on the mounting height, remember that the
awning requires 8 inches of unobstructed area along the whole length of the
awning to t the mounting brackets on your wall, 9 inches of unobstructed
area along the wall needed if mounting with a hood.
Projection Approx Total
Incline Height
3’ 3” 10" 7' 10"
5’ 15" 8' 3"
5’ 9” 18" 8' 6"
6’ 6” 20" 8' 8"
8’ 2” 24" 9'
9’ 27" 9' 3"
9’ 10” 30" 9' 6"
11’ 6” 35" 9' 11"
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall

Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
Sunsation Instructions Manual 5
Surface Preparation
Proper location of the brackets is the most important aspect of the awning mounting.
They must be fastened to studs, joists, headers or other major structural members. Even
a moderate wind exerts great force on the awning and mounting brackets. This is why it
is most important that all awning mounting brackets be fastened properly and securely.
Proper location will also make it easier to insert the support tube when hanging the awning.
Warning: failure to securely fasten all the brackets to the wall
could result in the collapse of the awning and cause personal injury
Wall surface
Make sure that the face is structured and not just an unsupported facade. Make sure
the wall is at, by pulling a rope from one side to the other. If the wall is not straight, the
brackets will not align properly (Picture above).
Warning: when the wall is not straight, do NOT force/bend the awning to
reach the wall, it will go o alignment and wont roll properly.
Soft walls
Shingles, vinyl, aluminum siding, clapboards or stucco walls.
The best way to deal with a soft or unleveled walls is to
mount a 2” x 10” pressure treated board (shim)
to the house and fasten the brackets through
the board into the header and studs. Longer
bolts are needed. This is also recommended for
uneven walls.
Wall bracket
Arm shoulder / Pitch control
Wall bracket
Support addedNo Support
Awning arms aren't aligned when its rolled up
Uneven wall
Additional wall bracket (if necessary)
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall

Sunsation Instructions Manual
Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
6
Mounting the Brackets
Position the bracket on the wall (or on the shim), and mark the top and bottom holes.
Remove the bracket and drill the top hole through the siding block or shim (if appropriate)
and about 3-1/2” into the stud or joist. Using a 1/4” drill bit. This will prevent the framing
from splitting while installing the lag screws. Make sure the bottom hole is plumbed with the
top hole, then drill the bottom hole.
Using a 9/16” socket, install the bracket with the two 3/8” x 4” long lag screws. While
tightening the lag screws, keep the bracket plumb (use level if needed). Do not over tighten
the lag screws; doing so may split the wood framing or weaken the screw.
Brick and concrete
Use a 5/8” Masonry drill bit. Insert 3/8" long lag shield and use 3/8” x 4” long lag screws, or
use 3/8" concrete drop anchors.
The masonry fasteners are ONLY to be installed within the main body of a brick, not within
1/2” of an outer edge of the brick. Fasteners are also not suitable for hollow cinder-block
type construction or wall surfaces that have deteriorated.
Standard Mounting Brackets
The standard mounting brackets (Picture 1) can only be used for wall and roof mounting.
Hood and Sot Mount Brackets
These brackets are designed to be used for awnings with a hood and for sot mounting
(Picture 2), it can also be used for regular wall mounting. For roof mounting, an additional
adjustable bracket is needed (Picture 3).
Wall
Roof Soffit Wall
Wall
Roof Wall
Roof mount
with adjustable
bracket
Wall
Wall
Roof Soffit Wall
Wall
Roof Wall
Sot
mount
bracket
Wall
Wall
Roof Soffit Wall
Wall
Roof Wall
Wall
Wall mount
standard
bracket 1 2 3

Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
Sunsation Instructions Manual 7
Bracket Positioning
For proper alignment, pull a rope line on
the wall to other side where the other
bracket will be placed, and use a rope
line level to make sure it is 100% straight
(Picture 1).
Repeat the same process to all brackets.
Two brackets to be placed on both sides of
each arm, within 10" of the arm shoulder
(Picture 2). The same rule also applies to all
other arms (for larger awnings). All other
brackets should be spread out equally.
If the awning has a fabric center support,
make sure not to locate a wall bracket
where it will interfere with the center
support. All brackets must be mounted into
studs or structural members.
The same rule also applies to Sot
mounting brackets.
Note: If the awning has a fabric center support, it should be installed on a fabric
seam as close to the center of the unit as possible. Adjust the cradle so neither
front or back edge touches the fabric as it rolls in and out.
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall
Wall bracket
Arm shoulder / Pitch control
Wall bracket
Support addedNo Support
Awning arms aren't aligned when its rolled up
Uneven wall
Additional wall bracket (if necessary)
2
1

Sunsation Instructions Manual
Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
8
Putting up the awning
Finally you’re ready to put up the awning into the
brackets. Make sure to tighten all the nuts so the
awning is safe. Put white plastic caps over the nut to
protect the fabric from scratching.
5mm allen key
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall
7’ Min.
clearance
Approximate
Incline
Total
height
Deck
Bracket
Rope line
Bracket
Projection
Wall
5’ Projection
15”
Door Door
Short screwLong screw
Wall
Wrong
Wall
123
Adding the Awning Hood
Note: While Somfy motors are designed for outdoor usage, they are NOT
waterproof. An awning with a motor requires a hood to protect the motor
from water damage. Awnings without a hood, WILL NOT be eligible for motor
warranty repair or replacement.
You will need to install the hood before installing the awning. Insert the 2 provided screws
in the plastic, make sure the longer screw is positioned closer to the wall and the shorter
screw outwards (Picture 1). Then slide the plastic (with the screws) into the hood raceway.
Proceed with adding the two side covers and fasten it with the provided screws.
Then carefully lower the hood onto the brackets and guide the bolts through the
appropriate holes on the brackets. Then, using the supplied nuts and washers, carefully
tighten the nuts and attach end covers.
Make sure that the top edge of the hood is ush to the wall (Picture 2), on each bracket,
otherwise it may result in a crooked hood (Picture 3) and may eventually damage the fabric.
Note: Improper hood installation may also cause damage to the Awning,
fabric and to the motor.

Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
Sunsation Instructions Manual 9
Repeat the same operation on the other side so that the front bar is absolutely leveled.
Standard arm control
1. Use the open-end wrench (13 mm)
to release the side bolt (Picture 3)
Do NOT unscrew bolts completely.
2. With the Allen key (6 mm), screw
or unscrew the bolt to the desired
angle (Picture 4).
3. Use the open-end wrench to lock
the side bolt (Picture 3).
Self-pitch arm control
1. Use the open-end wrench (13 mm)
to release the side bolt (Picture 1),
Do NOT unscrew bolts completely.
2. Use the self-pitch handle to adjust
to the desired angle (Picture 2).
3. Use the open-end wrench to lock
the side bolt (Picture 1).
Pitch adjustment (Arm control)
After the awning has been installed, making sure all bolts have been tightened and packing
materials removed, extend the awning to its full projection. The folding arms will still be
slightly angled. Hold the arm of the awning with one hand or shoulder to remove pressure
while doing the adjustment with the other hand.
A level is added to each arm where it is attached to the front prole, this unique addition
makes installing your awning easy and accurate within minutes.
Setting the correct pitch is one of the most important details to protect the
Awning from rain damage. The more that you pitch the awning, the less water
will gather on your awning.
2
4
1
3

Sunsation Instructions Manual
Pantone 1375 C
RGB: 255, 158, 27
CMYK: 0, 38, 89, 0
HEX: #FF9E1B
Gray 49%
10
Repeat the same operation on the other side so that the front bar is absolutely leveled.
SUN 5000 Series
1. Use the open-end wrench to release
the 2 side bolts (Picture 3), Do NOT
unscrew bolts completely.
3. With the Allen key, screw or
unscrew the bolt to the desired
angle (Picture 4).
4. Use the open-end wrench to lock
the 2 side bolts (Picture 3).
Large Awnings Pitch adjustment
4
SUN 4000 Series
1. Use the open-end wrench (23 mm)
to release the side bolt (Picture 1),
Do NOT unscrew bolts completely.
2. You'll need to operate with both
screws. Use Allen key (6 mm), screw
in one and screw out the other
(Picture 2).
> To raise the awning, unscrew
the top screw counterclockwise
for a few turns, and screw in the
bottom screw clockwise for a few
turns. Then repeat.
> To lower the awning, screw in (clockwise) the top screw, and unscrew
(counterclockwise) the bottom Screw.
3. Use the open-end wrench to lock the side bolt (Picture 1).
21