SVAGO SV-500 User manual

SV-500 Use and Care Manual
V 1.0

Thank you for purchasing this Svago ZG-Recliner.
To ensure that you don’t overlook any of your chair’s features, and that you use it
safely, read this manual carefully. Then sit back, relax, and enjoy!
WARRANTYINFORMATION.................................... 16-18
Warranty Card (Attachment)
TROUBLESHOOTING............................................. 15
MAINTENANCEPROCEDURES .................................... 14
OPERATIONGUIDE .................... ....................... 11-13
PREPARATIONS PRIOR TO USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
PLACINGTHECHAIR.............................................. 9
CHAIR DIMENSIONS.............................................. 8
CHAIR SPECIFICATIONS . . . . . . ..................................... 7
CHAIRCOMPONENTS............................................. 3
CHAIR INSTALLATION ........................................... 4-6
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
TABLE OF CONTENTS

1
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed,
including the following:
DANGER: To reduce the risk of electrical shock, always unplug Svago from the
electrical outlet immediately after using and before cleaning.
WARNING: To reduce the risk of burns, electric shock or injury to persons:
chair while this product is running. Touching the mechanism can result in injury.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
• An appliance should never be left unattended when plugged in. Unplug from outlet
• Close supervision is necessary when this product is used by, on, or near children, in-
valids, or disabled persons. Keep children away from extended foot support (or other
similar parts).
• Use this product only for its intended use as described in this manual. Do not use at-
tachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return this
product to a service center for examination and repair.
• Do not carry this appliance by supply cord or use cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep the air openings
free of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen
is being administered.

2
• Do not use this product when standing on a damp floor, or when any part of the
body is in contact with plumbing or any similar ground.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
Please consult your doctor if you have any doubts about using this chair or if you are
pregnant, undergoing medical treatment, using a medical electronic device or are
receiving oxygen.
• Comfortable clothing is recommended while using this product.
• If you feel any abnormal discomfort during the operation of this product
the power immediately and do not use the product. Consult your physician.
• Do not pull on the AC cord.
• When using this product after it has been in storage, check to see that the product
is operating properly prior to use.
• Do not attempt to repair this product yourself.
• This product is designed for personal in-home use. Commercial use will void warranty.
• To reduce the risk of electric shock, this appliance has a ed plug (one blade is
ed outlet only one way. If the plug
, contact a quali-
fied electrician to install the proper outlet. Do not change the plug in any way.
the product and that there is

3
CHAIR COMPONENTS
Pillow
Arm Rest
Foot Rest
Seat Rest
Back Rest
Dial
Hand
Controller

4
CHAIR INSTALLATION
Step 1: Open the box. Take out the chair and accessory box. Put the chair on a blanket
to protect the ground.
Step 2: Remove the plastic bag from the chair. Take the accessories out.
The base
Power adaptor & Connecting shaft.

5
Step 3
Step 4: Rise the chair up and hung the remote control on right side board.
Locate the remote control Hung the remote on the side board

6
Step 5: Connect the power adaptor to the chair, insert the power plug to the electrical
socket. Now the chair is ready to go.

7
Speci cations Description
Model No. SV-500
Rated Voltage Input 110-120V
Rated Frequency
Out-put 29V DC 2A
60H
Rated Power Consumption
Auto Timer 15 minutes
40W
Dimensions (L*W*H) Chair Upright: 35" x 33" x 49"
Packing Carton: 35"-21"x34"x54"-27"
Chair Reclined: 66" x 33" x 25.5"
Weight Net Weight
Gross Weight 151 lbs
131.2 lbs
Maximum Load Weight
25"
330 lbs
Required Recline Clearance
Usage Condition
Storage temperature 20 -55
Storage humidity level 30-85RH
Environmental temperature 10 -40
Contrasting humidity level 30-85RH
Storage Condition
Equipped with overheating and power
surge detectors
Safety Feature
CHAIR SPECIFICATIONS

8
CHAIR DIMENSIONS
H:49"
L:35"
L:66"
L:33"

9
PLACING THE CHAIR
1.
Notes
• Place the chair on a level surface.
• Keep the chair at least 1 meter (3ft) away from AV machines like a TV or radio.
• Do not keep the chair in a place where it will be exposed to direct sunshine for an
extended period, or in a place near a heater where the temperature may reach high
levels.
2.
chair to not to touch the wall when reclined, allow a clearance of 64cm (25") to
the front and back of the chair.
15”or more25”or more

10
1. Check the power cord
Check that there is neither breakage or damage to the power adaptor.
Check that the cords are not caught or placed beneath the chair.
2. How to connect the power source
1) Connect the power adaptor to the chair.
2) Insert the power plug into an outlet.
PREPARATIONS PRIOR TO USE

11
OPERATION GUIDE
11
Hand Controller
1
2
6
7
8
10
9
4
3
5

1. Smart Wake Up Timer
Press the optional 1 to 3 hour timer button to start smart wake-up mode.
will bring the user back to the home position.
2. ZGR
On pressing the ZGR button, the back rest, foot rest, and seat will be automatically
adjusted to preset reclining angles.
The reclining motion can be stopped by pressing either the ZGR button, the back rest
recline/restore button, or the foot rest raise/restore button.
After achieving the ZGR position, you may still adjust the angles of the back rest and
foot rest by pressing the relevant buttons.
mode and will commence a massage program when you press any other function button.
If during a massage function program, should you wish to suspend for any reason, please
4. Relax
Press this button to activate an air massage program. It is a wonderful all round air
massage for gentle relaxation and loosening of muscles.
5. Stretch
Press the stretch button to activate a slightly harder massage that gives special attention
Note: With the air massage in action, should you wish to change the angle of the back or
foot rest, the program will pause and resume automatically once the back or foot rest
movement is completed.
12

6. Heat
Press this button to commence the heating function for the lumbar region. A light
will indicate that the heating function is in operation. Press the button again to cease
the function. With the heating function in operation, should you wish to change the
angle of the back rest or foot rest, the heating function will pause and resume
automatically once the back rest or foot rest movement is completed.
7. M1 & M2
Press and hold the M1 or M2 for 2 seconds to create a new memory position.
8. Lumbar
Press the lumbar button to start a 15 seconds motion, press again to hold the desired s
upport strength, press a third time to cancel the support gradually.
Lumbar support will stop working if you press the air massage button, and vice versa.
it. It takes 25 seconds for air discharge.
9. Back Rest - Recline/Raise
Press and hold this button until the back rest is at your desired angle. The angle of the seat
will move automatically to match with the angle of the backrest. Movement can be stopped
once you loosen the button.When activating the back rest, the chair will not simultaneously
respond to the foot rest restore/raise action, heat, and air massage functions.
10. Foot Rest - Restore/Raise
Press and hold this button until the foot rest is at your desired angle. Movement can be
stopped once you loosen the button.
When activating the foot rest, the chair will not simultaneously respond to the back rest
restore/raise action, heat, and air massage functions.
Automatic Timer
The chair is programmed to operate for a period of 15 minutes, after which all functions
will stop and the chair will adopt an idle mode in its current position. Note that the heating
function is preset to stay on for one hour. To resume use of the chair after this period,
simply press your desired function button.
13

WARNING
Be sure to disconnect the power plug from the outlet prior to maintenance.
NOTE
ene. Thinner alcohol, alkaline detergent or bleaching agent
for cleaning, as this may result in deformation, discoloration or cracking.
HEAD REST, BACK PAD, SEAT COVER, ARM REST, FOOT REST, PILLOW
Perform daily maintenance by wiping with a soft dry cloth. When parts are badly soiled,
adopt the following maintenance procedure.
main unit with the damp cloth in a tapping motion.
2. Soak a cloth in clean water
with the damp cloth.
3. Wipe it with a dry cloth afterwards.
• Do not force-dry with a drier.
• Do not force contact with vinyl products for an extended period. It may cause discol-
oration.
NOTES
• Leather is a natural material, so imperfections in the grain, dye variations, and natural
markings do not constitute a defect.
-
• Polyurethane foam padding tends to soften and light creases may form on the leather
cover over a period of three months. These are natural occurrences and do not require
any type of maintenance.
• A professional cleaner should be contacted for particular types of stains such as ink
marks.
MAINTENANCE PROCEDURE
14

15
Type of Troubles Check points Countermeasures
Check that the
power plug is
securely plugged
into the outlet.
Push the power
plug into the outlet
securely.
Check that the
power adaptor is
well connected
to the chair.
Well connect the
DC terminals
between the chair
and power adaptor.
Operation failure
The chair stops in the
middle of operation.
This phenomenon is caused by the timer,
but not a problem.
Check that there is
no obstruction.
Remove the
obstruction.
Impossible to recline.
Impossible to raise or
lower the foot rest.
TROUBLESHOOTING
WARNING
If the trouble still persists after following the proper countermeasures, stop using
the chair to avoid possible accidents. Disconnect the power plug from the outlet
and consult the Svago service department. Do not attempt to repair the chair,
If you continue to have problems, please read the warranty card and contact the
Svago service department.

Svago products have the following warranty:
The Svago ZG Recliner provides a one-year in home and a two-year parts servicing warranty.
Svago customer service will
In case of missing parts or service issues, please contact the Svago service department.
SERVICE AND TECHNICAL SUPPORT
• Consumers may contact Svago’s Customer Service Department by calling us at
1-877-977-0656, between 9:00am and 5:00pm PST, Monday through Friday,
emailing us at [email protected], or visiting our website at www.svago.com.
• Consumers are required to provide the unit serial number and dated proof of
purchase (sales receipt) when they contact the Svago service department regarding a
repair.
• A Svago customer service representative will attend to most consumer inquiries but
in some cases a technical service specialist will be required to provide enhanced
support.
Non-warranty repair is provided on a ‘per incident’ basis. Svago customer service will
verify that the unit has failed and provide instructions for repair. All applicable repairs,
parts, shipping, handling, local tax and a ‘per incident’ fee will be charged for
non-warranty repairs and support calls.
• Proof of purchase (original receipt) is required for all warranty repairs or servicing.
WARRANTY INFORMATION
16

17
EXTENDED WARRANTIES
•
The extended warranty provides a three year limited repair or replacement warranty,
with on-site service.
• Please visit www.svago.com for the latest terms and pricing for extended warranties.
PRODUCT REPAIRS
• Many Svago parts may be installed by the consumer in his/her own home with parts
and instructions supplied by Svago, such as remote controller replacements that do
not require a technician.
• Floor Models and Demonstration Units have a pro-rated Warranty period that be-
gins the day the model is placed on the floor and connected to an electrical outlet by
the retail partner. Proof of purchase is required in order to obtain warranty service
and parts. Non-warranty parts and service are available at a ‘per incident’ charge.
• Warranty Coverage Period: warranty coverage starts at the time the consumer pur-
chases their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on the seven day week.
• Field Service: The Svago Customer Service Department will diagnose and schedule an au-
thori d service provider to repair the chair in the customer’s residence.
• Parts: all parts deemed necessary for repairs will be shipped to the customer at no
charge by the Svago service department.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Warranties are only valid in the 48 contiguous United States and Canada and are
contingent upon the consumer operating the chair according to the corresponding
instruction manual.
• The warranty only applies to Svago products and does not include any accessories or
enhancements.