SVAGO SV-630 User manual

SV-630 Use and Care Manual
V 1.0

Thank you for purchasing this Svago Zero Gravity Recliner.
To ensure that you don’t overlook any of your chair’s features, and that you use it
safely, read this manual carefully. Then sit back, relax, and enjoy!
IMPORTANT SAFETY INSTRUCTIONS ........................................................... 1-2
CHAIR COMPONENTS ......................................................................................... 3
CHAIR SPECIFICATIONS ...................................................................................... 4
CHAIR DIMENSIONS ............................................. ............................................... 5
PLACING THE CHAIR ............................................................................................ 6
PREPARATIONS PRIOR TO USE ........................................................................ 7
OPERATION GUIDE ....................................................................................... 8-11
MAINTENANCE PROCEDURES ................................... ..................................... 12
TROUBLESHOOTING ......................................................................................... 13
WARRANTY INFORMATION ........................................................................14-16
Warranty Card (Attachment)
TABLE OF CONTENTS

1
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed,
including the following:
DANGER: To reduce the risk of electrical shock, always unplug Svago™ from the
electrical outlet immediately after using and before cleaning.
WARNING: To reduce the risk of burns, fre, electric shock or injury to persons:
• Do not put hands or fngers near the footrest mechanism on the under side of the
chair while this product is running. Touching the mechanism can result in injury.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agent or a similarly qualifed person in order to avoid a hazard.
• An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking of parts.
• Close supervision is necessary when this product is used by, on, or near children,
invalids, or disabled persons. Keep children away from extended foot support (or other
similar parts).
• Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
• Never operate this product if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return this
product to a service center for examination and repair.
• Do not carry this appliance by supply cord or use cord as a handle.
• Always keep the power cord away from heated surfaces.
• Never operate this product with the air openings blocked. Keep the air openings free
of lint, hair, and the like.
• Never drop or insert any object into any opening.
• Do not use outdoors.
• Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
• Do not put hands or fingers near the footrest mechanism on the under side of the
chair while this product is running. Touching the mechanism can result in injury.
• An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking off parts.

2
• Children should be supervised to ensure that they do not play with the appliance.
Please consult your doctor if you have any doubts about using this chair or if you are
pregnant, undergoing medical treatment, using a medical electronic device or are
receiving oxygen.
• Commercial use will void warranty.
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is
wider than the other). This plug will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way.
• Do not use this product when standing on a damp foor, or when any part of the body is
in contact with plumbing or any similar ground.
• Do not use this product if noise above normal sound is heard.
• Do not stand on or in appliance. Use only while seated.
• This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance. Please
consult your doctor if you have any doubts about using this chair or if you are pregnant,
undergoing medical treatment, using a medical electronic device or are receiving
oxygen.
• Comfortable clothing is recommended while using this product.
• If you feel any abnormal discomfort during the operation of this product, turn of the
power immediately and do not use the product. Consult your physician.
• Do not pull on the AC cord.
• When using this product after it has been in storage, check to see that the product is
operating properly prior to use.
• Always confrm that there are no obstacles behind the product and that there is sufcient
space to recline.
• Do not attempt to repair this product yourself.
• This product is designed for personal in-home use.
Commercial use will void warranty.
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade is
wider than the other). This plug will ft in a polarized outlet only one way. If the plug does
not ft fully in the outlet, reverse the plug. If it still does not ft, contact a qualified
electrician to install the proper outlet. Do not change the plug in any way.

3
CHAIR COMPONENTS
ZGR
M1
Save M2
Pillow
Head est R
Arm est R
Seat estR
Foot Rest
Back estR
Raise Control
& Recline
Hand Controller
Check the accessories first
Chair Cushions Pillow Powercord

4
CHAIR SPECIFICATIONS
Weight Net Weight
Gross Weight 129 lbs
110 lbs
Maximum Load Weight
11.8”
400 lbs
Required Recline Clearance
Usage Condition
Storage temperature 20 -55
Storage humidity level 30-85RH
Environmental temperature 10 -40
Contrasting humidity level 30-85RH
Storage Condition
Equipped with overheating and power
surge detectors
Safety Feature
Description
Description
Model No. SV-630
Rated Voltage Input 110-120V
Rated Frequency
Out-put 24V DC 3A
60Hz
Rated Power Consumption
Auto Timer 15 minutes
72W
Dimensions (L*W*H) Chair Upright：39.4"x30.3"x47.2"
Packing Carton：45.3"x31.7"X25.6"
Chair Reclined：62.2”x30.3”x33.1”
CHAIR DIMENSIONS
L: 37"L: 12.6"L: 12.6"

5
L: 30.3"
H: 47.2"
L: 39.4"

PLACING THE CHAIR
Notes
6
1. Lay a carpet down, or something similar, in the set up location.
This will prevent floor damage, and will muffle the noise during use.
2. Ensure there is sufficient space to allow the chair to recline.
Allow a clearance of 30cm (11.8") or more to the front and the back of the chair.
• Place the chair on a level surface.
• Keep the chair at least 1 meter (3ft) away from AV machines like a TV or radio.
• Do not keep the chair in a place with high humidity, like a bathroom.
• Do not keep the chair in a place where it will be exposed to direct sunshine for an
extended period, or in a place near to a heater where the temperature may reach high
levels.
11.8"or more 11.8" or more

PREPARATIONS PRIOR TO USE
7
1. Check the seat cover.
Prior to use, be sure to check that the cover is not torn. If the chair has been torn
anywhere, stop using the chair immediately, unplug the power source, and obtain
service. This is to avoid any injury or electric shock.
2. Check the power cord.
Check that there is no breakage or damage to the power adaptor.
Check that the cord is not caught or placed beneath the chair.
3. How to connect the power source.
1) Connect the power adaptor to the chair.
2) Insert the power plug into an outlet.

ZGR
M1
Save M2
OPERATION GUIDE
8
2 1
4
3
7
8
5
6
Raise Control & Recline Hand Controller

ZGR
9
1. On/Off
2. ZGR
When you press the power button, the chair is idle, and will start to work when you press
any other function.
When you want to turn off the chair, press On/Off button again.
When you press this button, the back rest, foot rest, and seat are automatically adjusted
to a prearranged zero gravity position.
• Reclining motion can be paused by pressing either the On/Off button or the ZGR
button. If the On/Off button is already on, press again and the chair will restore to the
home position and will power off; if the ZGR button is on, you still can press function
buttons for desired motion.
• After achieving the ZGR position, you still may adjust back rest and foot rest angles by
pressing the relevant buttons.
3. Lumbar Support
• Press the lumbar button to start its 15 second motion, press again to hold the desired
support strength. press a third time to cancel the support gradually.
• Lumbar support will stop working if you press the air massage button, and vice versa.
• Lumbar support will hold even though the chair system will run an automatic shut-off,
press the lumbar button again or the power button to power off.

10
6. Motion of Head, Back, and Foot
• Press and hold relevant button to activate the motion, release the button when desired
angle achieved.
• These buttons will work even when the On/Off button has not been pressed.
NOTE:
Be sure to check that there is nobody or any pets around the chair prior to adjusting the
back rest. It may result in accident or injury.
5. Heating
• Press Heat button to start heating back, press again to stop it.
• Heating cycle lasts for 1 hour. This motion is independent to the 15 minute automatic
shut-off.
• Heating will pause during any reclining adjustments and resume automatically after
adjustments.
4. Air Massage
• Seven air bags are built into the chair and independently inflate and deflate in
predetermined sequences. They stretch muscles to loosen tension with a soft massage
that improves circulation and relieves body fatigue.
• Press Air Massage button to start the massage motion, press again to stop it.
• Air massage will pause during any reclining adjustments and resume automatically
after adjustment.

11
M1
Save M2
7. Memory Positions
8. Smart Wake-Up
• Press and hold the save button for 3 seconds for M1/M2 to start flashing, press M1/M2
to create a new memory position.
• Press M1/M2 button to achieve the memory position which has been set before.
• If you want to quit during M1/M2 motion, press any of the arrow buttons to stop.
• Press Timer button to start smart wake-up mode, press again to increase or decrease
hours.
• When time is up, the On/Off button will flash and soft air massage will begin and the
chair will bring the user back to the home position.
• If you want to quit the smart wake-up program, press the On/Off button to restore to
the idle mode.
• The Svago chair has a 15 minute automatic shut-off function. Air massage will stop after
15 minutes and can be reset by pressing the On/Off button. Meanwhile, the reclining and
restore movement will stop at its existing position. You can restore to home position by
pressing the On/Off button.
CAUTIONS - AFTER USE
• Bring the chair to its upright position.
• Turn off the power.
• If the chair will not be used for an extended amount of time, disconnect the power
cord.
Automatic Shut-Off

12
MAINTENANCE PROCEDURE
WARNING
Be sure to disconnect the power plug from the outlet prior to maintenance.
NOTE
Do not attempt to use benzene. Thinner alcohol, alkaline detergent or bleaching agent
for cleaning, as this may result in deformation, discoloration or cracking.
HEAD REST, BACK PAD, SEAT COVER, ARM REST, FOOT REST, PILLOW (LEATHER)
Perform daily maintenance by wiping with a soft dry cloth. When parts are badly soiled,
adopt the following maintenance procedure.
1. Use an eraser to wipe gently.
2. Wipe it with a dry cloth afterwards.
• When leather is scratched, try to use your finger to appease first, then wipe it with a dry
cloth afterwards.
• Do not force-dry with a drier.
• Do not force contact with vinyl products for an extended period. It may cause
discoloration.
NOTES
• Leather is a natural material, so imperfections in grain, dye variations, and natural mark-
ings do not constitute a defect.
• Polyurethane foam padding tends to soften and light creases may form on the leather
cover over a period of three months. These are natural occurrences and do not require
any type of maintenance.
• A professional cleaner should be contacted for particular types of stains such as ink
marks.

13
Type of Troubles Check points Countermeasures
Check that the
power plug is
securely plugged
into the outlet.
Push the power
plug into the outlet
securely.
Check that the
power adaptor is
well connected
to the chair.
Check that the DC
terminals between
the chair and power
adaptor are
connected.
Operation failure
The chair stops in the
middle of operation.This is usually caused by the timer.
Check that there is
no obstruction.
Remove the
obstruction.
Impossible to recline.
Impossible to raise or
lower the foot rest.
TROUBLESHOOTING
WARNING
If trouble still persists after following the proper countermeasures, stop using the chair
to avoid possible accidents. Disconnect the power plug from the outlet and consult the
Svago service department. Do not attempt to repair the chair, instead contact a certified
technician.
If you continue to have problems, please read the warranty card and contact the Svago
service department.

14
WARRANTY INFORMATION
Svago products have the following warranty:
The Svago ZG Recliner provides a one year in home servicing warranty and a two year
parts warranty. Svago customer service will not issue Return Material Authorizations
(RMAs) for products. In case of missing parts or service issues, please contact the Svago
service department. Svago will not issue Return Material Authorizations (RMAs) to
buyers.
SERVICE AND TECHNICAL SUPPORT
• Consumers may contact Svago’s Customer Service Department at 1-877-977-0656
between 10.00am and 6.00pm EST, Monday through Friday or email us at
Service@ cozziausa.com or visit our web site at www.svago.com for warranty and service
issues.
• Consumers are required to provide the unit serial number and dated proof of purchase
(sales receipt) when they contact the Svago service department regarding a repair.
• A Svago customer service representative will attend to most consumer inquiries but in
some cases a technical service specialist will be required to provide enhanced support.
• Non warrant repair is provided on a ‘per incident’ basis. Svago customer service will
verify that the unit has failed and provide instructions for repair. All applicable repairs,
parts, shipping, handling, local tax and a ‘ per incident’ fee will be charged for non-
warranty repairs and support calls.
• Proof of purchase (original receipt) is required for all warranty repairs or servicing.
• Out-of-warranty repair is provided on a ‘per incident’ basis. Svago customer service will
verify that the unit has failed and provide instructions for repair. All applicable repairs,
parts, shipping, handling, local tax and a ‘ per incident’ fee will be charged for non-war-
ranty repairs and support calls.

15
EXTENDED WARRANTIES
• Svago ofers extended warranty programs to enhance ownership of Svago products.
Extended warranty provides a three year limited repair or replacement massage chair
warranty with on-site service.
• Please visit www.svago.com for the latest terms and pricing for extended warranties.
PRODUCT REPAIRS
• Many Svago parts may be installed by the consumer in his/her own home with parts and
instructions supplied by Svago, such as remote controller replacements that do not
require a technician.
• Floor Models and Demonstration Units have a pro-rated Warranty period that begins
the day the model is placed on the foor and connected to an electrical outlet by the retail
partner. Proof of purchase is required in order to obtain warranty service and parts.
Non-warranty parts and service are available at a ‘per incident’ charge.
• Warranty Coverage Period: warranty coverage starts at the time the consumer
purchases their chair. Proof of purchase is required for all warranty repairs. The warranty
time period is measured by continuous calendar days based on the seven day week.
• Field Service: Svago Customer Service Department will diagnose and schedule an autho-
rized service provider to repair the chair in the customer’s residence.
• Parts: all parts deemed necessary for repairs will be shipped to the customer at no
charge by the Svago Service Department.
CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS
• Warranties are only valid in the 48 contiguous United States and Canada and are
contingent upon the consumer operating the chair according to the corresponding
instruction manual.
• The warranty only applies to Svago products and does not include any accessories or
enhancements.
• Floor models and demonstration units have a pro-rated warranty period that begins the
day the model is placed on the floor and connected to an electrical outlet by the retail
partner. Proof of purchase is required in order to obtain warranty service and parts.
Non-warranty parts and service are available at a ‘per incident’ charge.
• Parts: All parts deemed necessary for repairs will be shipped to the customer at no
charge by the Svago service department.

16
• Field service requires pre-approval and must be performed by Svago’s authorized feld
service personnel. Field service is only available in the United States and major
metropolitan areas in Canada.
• Softening of foam and flling composites in pillows, pads and memory foam occurs
naturally and does not constitute a defect under this warranty.
• Fading, wear and piling of fabric occurs naturally and does not constitute a defect under
this warranty.
• Natural markings, grain and dye variations in leather do not constitute a defect under
this warranty.
• Warranties do not cover any loss or damage resulting from improper installation,
unauthorized repairs or modifcations, improper use of the electrical/power supply, loss
of power, a dropped product, a malfunction or damage of an operating part due to
failure to implement the manufacturer’s recommended maintenance, transportaion
damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fre,
foods, rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather
conditions). Loss of use during the period the product is at a repair facility or is otherwise
awaiting parts or repair.
• Damage due to shipping and handling does not constitute a defect under this warranty.
• Under no circumstances shall Svago or its representatives be liable for indirect
consequential or incidental damage (including damages for lost profts, business
interruption, bodily injury, medial problems) even if the other party has been advised of
the possibility of such damages or possible problems.
• Warranties are non-transferable and shall be in lieu of any other warranty express or
implied, including but limited to any implied warranty or merchantability of ftness for
particular use.
• Svago’s sole liability and the purchaser’s exclusive remedy shall be for repair, or at
Svago’s option, for the replacement of the defective part. Notwithstanding the above, if
replacement parts for defective materials are not available, Svago reserves the right to
make substitutions in lieu of repair or replacement.
• All warranties begin on the date of purchase, no allowance or extension is offered for
delivery and/or installation.
• Warranties do not apply to rental, business, commercial, institutional or other
nonresidential users.

WARRANTY REGISTRATION FORM
Please mail to:
COZZIA USA LLC
861 S. Oak Park Road,
Covina, CA 91724
TEL: [phone]
FAX: [phone]
Product Serial No. (Located on product)
Purchase Price: Model No:
Date Purchased:
First Name: Last Name:
Address:
City: State: Zip Code:
Phone:
Email:

REDEFINING THE ZERO GRAVITY RECLINER