SVSi N2X43 Series User manual

Please contact SVSi technical support at [e-mail] or 256.461.7143 x9900
for any installation issues. Visit our support webpage at support.svsiav.com.
Distribution Switching Recording Windowing Wall Processing Control
Southern Vision Systems, Inc.  256. 461.7143  www.svsiav.com
SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other countries. All other brand names, product names and trademarks
are the property of their respective owners. Certain trademarks, registered trademarks, and trade names may be used to refer to either the entities claiming
the marks and names or their products. SVSi disclaims any interest in the marks and names of others.
800DOCN2X43QSREV1.1
Made in the USA.
N2X43 QUICK START
N2X43 Series Application Example
Optional Accessory:
N9312 12V External Power Supply
Congratulations on the purchase of your N2X43 series product — part of SVSi’s family of
Networked AV products. SVSi’s N2X43 product line includes the N2143 HD Encoder and the
N2243 HD Decoder. An SVSi Networked AV system comprises video and/or audio encoders,
decoders, and other network accessories including recording solutions, multi-window processing,
audio-only end points, and system controllers. The system allows you to distribute HD Video,
Audio and Control across a gigabit Ethernet network. Options are available for recording,
playback, and wall processing.
Network Bandwidth per video stream = 20-500Mbs (user-selectable). Units should be connected to a gigabit
Ethernet layer-3 switch supporting IGMP-query. Please contact SVSi to obtain a pre-configured switch.
1.7
1.7
1
N2143 HD Encoder Rear View
7.888
1 2 3 4 5 6 7
8
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port
5) Infrared (IR) Emitter Connection
6) RS232 Connection
7) Analog Audio Input Connection
8) USB (Standard-B) PC Host Connection
9) Pass-Through DVI-D Connection
10) KVM Status Indicators
11) DVI-I Digital with 7.1 Audio or Analog Video
Input
12) Analog Audio Output Connection
13) USB (Standard-A) Keyboard or Mouse
Connection
14) DVI-D Digital Video Output with 7.1 Audio
7.888
1 2 3 4 5 6 13
N2243 HD Decoder Rear View
11
11
12 14
9
10
10

Page 2 Page 7
Product Overview
The N2143 HD Encoder converts video, audio, and control to IP packets for low-latency switching
and distribution over standard networks. The N2243 HD Decoder accepts the HD over IP streams
and converts it back to synchronized audio and video to allow any video source to any display.
Both models feature keyboard and mouse extension over IP, input and output scaling, encryption,
embedded 7.1 audio, de-embedded balanced analog audio, and Power-over-Ethernet (PoE).
N2X43 Connectors
The DVI-I connector on the N2143 HD Encoder auto-senses either analog or digital video and
converts input video to network packets for output through the RJ45 connector. Audio can be input
as embedded digital audio through the DVI-I connector or as balanced analog audio through the 5-
pin phoenix AUDIO connector. Keyboard and mouse control over IP is provided through a USB
standard-B port to the PC.
The N2243 HD Decoder accepts the network packets and reconstitutes synchronized video and
audio for display through its DVI-D connector. Digital-only video is output by the decoder.
Keyboard and mouse control over IP is provided through two USB standard-A ports. For keyboard/
mouse combos (with a single connection), use the keyboard port.
IR and serial commands can be transmitted by either encoder or decoder using SVSi's free N-Able
configuration software, SVSi's N8000 series controller, or using third-party controllers. IR and
RS232 serial ports are not pass-through and must use a central controller to direct commands to
each device. Both encoder and decoder can be powered either using the 12V optional external
power supply or by PoE.
Physical Specifications
• Video Resolutions Supported: HD (480p-1080p); CG (up to 1600×1200)
• Latency at 1080p60: 33 msec (with scalers disabled)
• Bandwidth: Up to 500 Mbps (user selectable)
• Keyboard and Mouse:
- N2143 HD Encoder: 1x USB-B
- N2243 HD Decoder: 2x USB-A
• Management: Built-in web-page, N8000 series controller, any third-party IP controller
• Power: PoE or 12VDC at <12W
• Warranty: Two year parts and labor
• Dimensions: 7.9” x 5.5” x 1.7”
• Operating Temperature: 0 to 40 degrees Celsius
• Weight: 1.2 pounds
Troubleshooting AV Guidelines
Problem Possible Solutions
“Local Play” graphic is displayed. • Verify decoder is assigned to view a valid stream in
the N-Able matrix.
• Verify decoder is currently in “live play” mode
(black text on matrix view).
• Verify network is properly configured and set up. If
needed, connect encoder directly to decoder to
verify network issues.
“Host Play” graphic is displayed. • Verify encoder is in live play mode (black text in
matrix).
• Verify source is attached and is outputting a valid
signal (DVI light on encoder is lit).
“Unsupported Resolution” graphic
is displayed.
• Change source resolution to a valid resolution (try
720p60).
• Verify cabling is correct.
“Copy Protected Content” screen is
displayed.
• Contact SVSi technical support.
Black screen/no graphic is
displayed.
• Set decoder to local play. If the local play graphic
does not appear, check the display input settings
and cabling.
• If local play appears, set decoder to live play and
verify network is configured properly.
No audio is detected. • If there is no audio on all decoders, verify audio
settings are correct on encoder.
• If there is no audio on a single decoder, verify
audio settings are correct on decoder.

Page 6 Page 3
Installing and Configuring Your New Networked AV Product
Before using your N2X43 unit, it must be configured using SVSi's free N-Able software. Please
download N-Able for PC or Mac at http://svsiav.com/support/resources/software.
Steps for auto discovering devices on the network:
1. Download and install N-Able.
2. Attach devices to the managed network switch.
3. Disable the wireless adapter on your computer (it must be hard-wired to the switch).
4. Connect the host PC running N-Able to the network switch.
5. Open the N-Able application.
6. Discover the devices on your network by clicking Auto Discover on the Unit Management
tab.
Auto discovery is a broadcast command and will discover all units even if they are not in the same
IP subnet. However, you will not be able to configure units until they are in the same subnet as the
host PC. N-Series devices are shipped in Auto-IP mode with a default IP address of
169.254.xxx.xxx. Before attempting configuration, some changes must be made to the host PC.
Steps for IP address configuration (for Windows 8):
1. Select Control Panel > Network and Sharing Center from the Start menu.
2. Select Change adapter settings.
3. Select the wired interface connected to your AV network.
4. Click the Properties button.
5. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and
click the Properties button.The screen shown below is displayed.
6. Enable the Use the following IP address option, and enter the static IP address provided to
you by your network administrator.
Note: If the PC does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP
address with a 255.255.0.0 Subnet mask. Please contact your network administrator if you are
unsure of how to configure the existing interface.
Note: If the PC has a statically-assigned IP address, click on the Advanced button. Then click
Add to enter a unique 169.254.xxx.xxx address with a subnet of 255.255.0.0.
Advanced Configuration
For larger configurations, multiple N2143 HD Encoders and N2243 HD Decoders can be
configured from a single CSV file. The following screen shot shows an example CSV file in
Excel 2010:
Each column has the following uses:
Once the spreadsheet is generated, save it as a .csv file. Then click Choose File and Upload the
file to the N2X43.
Column Usage
type Defines if the unit is an encoder or a decoder.
name Name of the unit.
ip IPv4 address of the unit.
multiaccess Set to 1 if multiple users can access this N2143 HD
Encoder. Otherwise, set to 0 for all decoders.
permission Permission level. The permission level of a decoder
must be the same or higher to access an N2143 HD
Encoder.
new password Password for the N2143 HD Encoder. Note: A
password is only required for the encoders. Enter to
override previous password.
encrypted password Encrypted password when exported from unit. Leave
blank if entering new password.
<hotkey numbers> Enter a decoder’s IP address to assign it a hotkey
number connection to an encoder. The number at the
top of the column represents which hotkey you are
assigning.

Page 4 Page 5
Using the N2X43
When an N2243 HD Decoder first boots, it displays the N2143 HD Encoder directory. The
connected PC monitor displays a list of available encoders:
If this screen is not shown, it can be accessed at any time by pressing the <Scr Lck> button twice
on the keyboard. Once displayed, enter the hotkey number of the encoder desired followed by
<Enter> (or wait five seconds). The units now connect with each other and recognize the mouse
and keyboard. If there are problems with the connection, it is reported on the screen. If a message
appears, consult the following table:
Message/Error Possible Reasons and Steps to Take
Disconnected The connection has been terminated. Enter the
number of another encoder to continue.
Unit In Use The N2143 HD Encoder is in use and multi-access is
disabled.
Permission Denied The N2143 HD Encoder has a higher permission level
than this N2243 HD Decoder. Check with your
administrator for access.
Could Not Connect The N2143 HD Encoder could not be found. Be sure
the N2143 HD Encoder is powered on and is on the
same network.
Incorrect Password The password you entered for the N2143 HD Encoder
is not correct. Check with your administrator or try a
different password.
Unit Configured Incorrectly The unit being connected to is not an N2143 HD
Encoder. Check with your administrator and check
your IP number settings.
Internal Error The internal configuration is not valid. Please re-enter
your data into the directory and save. If there are
repeated problems, contact SVSi.
(169.254.228.246)
1 KVM Encoder 2 (169.254.131.99)
Logging In Using N-Able Software
Once the host IP address is configured properly, you can view all discovered units using the N-Able
software. The N2X43 units are displayed on the following tabs:
•Unit Management tab - N2X43 units have KVM Encoder/Decoder listed in their Type field.
•Video Matrix tab - N2X43 units are found on the N2000 sub-tab of this screen.
Double-click the unit’s name to view its control page. Enter admin and password as the default
login username and password.
Configuring the N2143 HD Encoder
On the N2143 HD Encoder, connect the USB PC port to the PC to be controlled. Connect the PC’s
video output to the N2143 HD Encoder’s DVI-D Input. To keep user credentials protected, it is
important to enable the Security feature before connecting the device to your network.
Note: The Security option is located at the top of the control page. See screen shot below.
Configuring the N2243 HD Decoder
On the N2243 HD Decoder, connect the DVI-D Output to the LCD screen. Connect a USB
keyboard and mouse to the USB ports on the back of the unit (they can be plugged into either port).
Note: For wireless devices, simply plug the wireless signal receivers into these ports. For keyboard
and mouse combos (with a single connection) use the keyboard port.
Before using an N2243 HD Decoder, you must designate which N2143 HD Encoders are available
to it. On the unit’s control page, click on the KVM tab. The following screen appears. Under KVM
Encoders, enter the Name and IP Address of an encoder on the network. Enter a Hotkey
Number of 1 to 999 for accessing the encoder. If the encoder has security enabled, enter the
Password. Click Add new/Overwrite. Several encoders can be added to the list. If using
permission levels, enter the permission level and click Save. The unit will update the encoder
directory. When complete, the unit is ready for use.

Page 4 Page 5
Using the N2X43
When an N2243 HD Decoder first boots, it displays the N2143 HD Encoder directory. The
connected PC monitor displays a list of available encoders:
If this screen is not shown, it can be accessed at any time by pressing the <Scr Lck> button twice
on the keyboard. Once displayed, enter the hotkey number of the encoder desired followed by
<Enter> (or wait five seconds). The units now connect with each other and recognize the mouse
and keyboard. If there are problems with the connection, it is reported on the screen. If a message
appears, consult the following table:
Message/Error Possible Reasons and Steps to Take
Disconnected The connection has been terminated. Enter the
number of another encoder to continue.
Unit In Use The N2143 HD Encoder is in use and multi-access is
disabled.
Permission Denied The N2143 HD Encoder has a higher permission level
than this N2243 HD Decoder. Check with your
administrator for access.
Could Not Connect The N2143 HD Encoder could not be found. Be sure
the N2143 HD Encoder is powered on and is on the
same network.
Incorrect Password The password you entered for the N2143 HD Encoder
is not correct. Check with your administrator or try a
different password.
Unit Configured Incorrectly The unit being connected to is not an N2143 HD
Encoder. Check with your administrator and check
your IP number settings.
Internal Error The internal configuration is not valid. Please re-enter
your data into the directory and save. If there are
repeated problems, contact SVSi.
(169.254.228.246)
1 KVM Encoder 2 (169.254.131.99)
Logging In Using N-Able Software
Once the host IP address is configured properly, you can view all discovered units using the N-Able
software. The N2X43 units are displayed on the following tabs:
•Unit Management tab - N2X43 units have KVM Encoder/Decoder listed in their Type field.
•Video Matrix tab - N2X43 units are found on the N2000 sub-tab of this screen.
Double-click the unit’s name to view its control page. Enter admin and password as the default
login username and password.
Configuring the N2143 HD Encoder
On the N2143 HD Encoder, connect the USB PC port to the PC to be controlled. Connect the PC’s
video output to the N2143 HD Encoder’s DVI-D Input. To keep user credentials protected, it is
important to enable the Security feature before connecting the device to your network.
Note: The Security option is located at the top of the control page. See screen shot below.
Configuring the N2243 HD Decoder
On the N2243 HD Decoder, connect the DVI-D Output to the LCD screen. Connect a USB
keyboard and mouse to the USB ports on the back of the unit (they can be plugged into either port).
Note: For wireless devices, simply plug the wireless signal receivers into these ports. For keyboard
and mouse combos (with a single connection) use the keyboard port.
Before using an N2243 HD Decoder, you must designate which N2143 HD Encoders are available
to it. On the unit’s control page, click on the KVM tab. The following screen appears. Under KVM
Encoders, enter the Name and IP Address of an encoder on the network. Enter a Hotkey
Number of 1 to 999 for accessing the encoder. If the encoder has security enabled, enter the
Password. Click Add new/Overwrite. Several encoders can be added to the list. If using
permission levels, enter the permission level and click Save. The unit will update the encoder
directory. When complete, the unit is ready for use.

Page 6 Page 3
Installing and Configuring Your New Networked AV Product
Before using your N2X43 unit, it must be configured using SVSi's free N-Able software. Please
download N-Able for PC or Mac at http://svsiav.com/support/resources/software.
Steps for auto discovering devices on the network:
1. Download and install N-Able.
2. Attach devices to the managed network switch.
3. Disable the wireless adapter on your computer (it must be hard-wired to the switch).
4. Connect the host PC running N-Able to the network switch.
5. Open the N-Able application.
6. Discover the devices on your network by clicking Auto Discover on the Unit Management
tab.
Auto discovery is a broadcast command and will discover all units even if they are not in the same
IP subnet. However, you will not be able to configure units until they are in the same subnet as the
host PC. N-Series devices are shipped in Auto-IP mode with a default IP address of
169.254.xxx.xxx. Before attempting configuration, some changes must be made to the host PC.
Steps for IP address configuration (for Windows 8):
1. Select Control Panel > Network and Sharing Center from the Start menu.
2. Select Change adapter settings.
3. Select the wired interface connected to your AV network.
4. Click the Properties button.
5. Scroll down in the list to the Internet Protocol Version 4 (TCP/IPv4) option. Highlight it and
click the Properties button.The screen shown below is displayed.
6. Enable the Use the following IP address option, and enter the static IP address provided to
you by your network administrator.
Note: If the PC does not need Internet access, you can simply enter a unique 169.254.xxx.xxx IP
address with a 255.255.0.0 Subnet mask. Please contact your network administrator if you are
unsure of how to configure the existing interface.
Note: If the PC has a statically-assigned IP address, click on the Advanced button. Then click
Add to enter a unique 169.254.xxx.xxx address with a subnet of 255.255.0.0.
Advanced Configuration
For larger configurations, multiple N2143 HD Encoders and N2243 HD Decoders can be
configured from a single CSV file. The following screen shot shows an example CSV file in
Excel 2010:
Each column has the following uses:
Once the spreadsheet is generated, save it as a .csv file. Then click Choose File and Upload the
file to the N2X43.
Column Usage
type Defines if the unit is an encoder or a decoder.
name Name of the unit.
ip IPv4 address of the unit.
multiaccess Set to 1 if multiple users can access this N2143 HD
Encoder. Otherwise, set to 0 for all decoders.
permission Permission level. The permission level of a decoder
must be the same or higher to access an N2143 HD
Encoder.
new password Password for the N2143 HD Encoder. Note: A
password is only required for the encoders. Enter to
override previous password.
encrypted password Encrypted password when exported from unit. Leave
blank if entering new password.
<hotkey numbers> Enter a decoder’s IP address to assign it a hotkey
number connection to an encoder. The number at the
top of the column represents which hotkey you are
assigning.

Page 2 Page 7
Product Overview
The N2143 HD Encoder converts video, audio, and control to IP packets for low-latency switching
and distribution over standard networks. The N2243 HD Decoder accepts the HD over IP streams
and converts it back to synchronized audio and video to allow any video source to any display.
Both models feature keyboard and mouse extension over IP, input and output scaling, encryption,
embedded 7.1 audio, de-embedded balanced analog audio, and Power-over-Ethernet (PoE).
N2X43 Connectors
The DVI-I connector on the N2143 HD Encoder auto-senses either analog or digital video and
converts input video to network packets for output through the RJ45 connector. Audio can be input
as embedded digital audio through the DVI-I connector or as balanced analog audio through the 5-
pin phoenix AUDIO connector. Keyboard and mouse control over IP is provided through a USB
standard-B port to the PC.
The N2243 HD Decoder accepts the network packets and reconstitutes synchronized video and
audio for display through its DVI-D connector. Digital-only video is output by the decoder.
Keyboard and mouse control over IP is provided through two USB standard-A ports. For keyboard/
mouse combos (with a single connection), use the keyboard port.
IR and serial commands can be transmitted by either encoder or decoder using SVSi's free N-Able
configuration software, SVSi's N8000 series controller, or using third-party controllers. IR and
RS232 serial ports are not pass-through and must use a central controller to direct commands to
each device. Both encoder and decoder can be powered either using the 12V optional external
power supply or by PoE.
Physical Specifications
• Video Resolutions Supported: HD (480p-1080p); CG (up to 1600×1200)
• Latency at 1080p60: 33 msec (with scalers disabled)
• Bandwidth: Up to 500 Mbps (user selectable)
• Keyboard and Mouse:
- N2143 HD Encoder: 1x USB-B
- N2243 HD Decoder: 2x USB-A
• Management: Built-in web-page, N8000 series controller, any third-party IP controller
• Power: PoE or 12VDC at <12W
• Warranty: Two year parts and labor
• Dimensions: 7.9” x 5.5” x 1.7”
• Operating Temperature: 0 to 40 degrees Celsius
• Weight: 1.2 pounds
Troubleshooting AV Guidelines
Problem Possible Solutions
“Local Play” graphic is displayed. • Verify decoder is assigned to view a valid stream in
the N-Able matrix.
• Verify decoder is currently in “live play” mode
(black text on matrix view).
• Verify network is properly configured and set up. If
needed, connect encoder directly to decoder to
verify network issues.
“Host Play” graphic is displayed. • Verify encoder is in live play mode (black text in
matrix).
• Verify source is attached and is outputting a valid
signal (DVI light on encoder is lit).
“Unsupported Resolution” graphic
is displayed.
• Change source resolution to a valid resolution (try
720p60).
• Verify cabling is correct.
“Copy Protected Content” screen is
displayed.
• Contact SVSi technical support.
Black screen/no graphic is
displayed.
• Set decoder to local play. If the local play graphic
does not appear, check the display input settings
and cabling.
• If local play appears, set decoder to live play and
verify network is configured properly.
No audio is detected. • If there is no audio on all decoders, verify audio
settings are correct on encoder.
• If there is no audio on a single decoder, verify
audio settings are correct on decoder.

Please contact SVSi technical support at [e-mail] or 256.461.7143 x9900
for any installation issues. Visit our support webpage at support.svsiav.com.
Distribution Switching Recording Windowing Wall Processing Control
Southern Vision Systems, Inc.  256. 461.7143  www.svsiav.com
SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other countries. All other brand names, product names and trademarks
are the property of their respective owners. Certain trademarks, registered trademarks, and trade names may be used to refer to either the entities claiming
the marks and names or their products. SVSi disclaims any interest in the marks and names of others.
800DOCN2X43QSREV1.1
Made in the USA.
N2X43 QUICK START
N2X43 Series Application Example
Optional Accessory:
N9312 12V External Power Supply
Congratulations on the purchase of your N2X43 series product — part of SVSi’s family of
Networked AV products. SVSi’s N2X43 product line includes the N2143 HD Encoder and the
N2243 HD Decoder. An SVSi Networked AV system comprises video and/or audio encoders,
decoders, and other network accessories including recording solutions, multi-window processing,
audio-only end points, and system controllers. The system allows you to distribute HD Video,
Audio and Control across a gigabit Ethernet network. Options are available for recording,
playback, and wall processing.
Network Bandwidth per video stream = 20-500Mbs (user-selectable). Units should be connected to a gigabit
Ethernet layer-3 switch supporting IGMP-query. Please contact SVSi to obtain a pre-configured switch.
1.7
1.7
1
N2143 HD Encoder Rear View
7.888
1 2 3 4 5 6 7
8
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet
Switch Port
5) Infrared (IR) Emitter Connection
6) RS232 Connection
7) Analog Audio Input Connection
8) USB (Standard-B) PC Host Connection
9) Pass-Through DVI-D Connection
10) KVM Status Indicators
11) DVI-I Digital with 7.1 Audio or Analog Video
Input
12) Analog Audio Output Connection
13) USB (Standard-A) Keyboard or Mouse
Connection
14) DVI-D Digital Video Output with 7.1 Audio
7.888
1 2 3 4 5 6 13
N2243 HD Decoder Rear View
11
11
12 14
9
10
10