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Swann DVR4-NET-PLUS SW243-4NU User manual

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DVR4-Net - Plus
4 Camera Digital Video Recorder
For Network & Web Monitoring with USB backup
User Manual
Version 1.0
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk
UNITED STATES toll free
877-274-3695 (Sun-Thurs, 2pm-10.30pm PST)
USA Exchange & Returns
562-777-2551 (Mon-Fri, 9am-4pm PST)
AUSTRALIA toll free
1300 13 8324 (Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610 (Mon-Fri, 9am-5.30pm Aus EST)
See http://www.worldtimeserver.com for information on different time
zones and the time in Melbourne Australia compared to your local time.
WARRANTY INFORMATION
product
The end user is responsible for all shipping costs incurred
when
product
product
FCC Notice
We, Swann Communications of 10612 Shoemaker Avenue, Bldg B, Santa Fe Springs, CA
90670 USA, declare under our sole responsibility that the product:
S243-4NU
To which this declaration relates:
Complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Swann Communications warrants this product against defects in workmanship and
material for a period of one (1) year from it’s original purchase date. You must present
your receipt as proof of date of purchase for warranty validation. Any unit which proves
defective during the stated period will be repaired without charge for parts or labour, or
replaced at the sole discretion of Swann. The repair or replacement will be warranted for
either ninety days or the remainder of the original one year warranty period, whichever
is longer. The end user is responsible for all freight charges incurred to send the
to Swann’s repair centres.
shipping from and to any country other than the country of origin. The warranty
does not cover any incidental, accidental or consequential damages arising from the use
of, or the inability to use this . Any costs associated with the fitting or removal of
this product by a tradesman or other person, or any other costs associated with its use
are the responsibility of the end user. This warranty applies to the original purchaser of
the only, and is not transferrable to any third party.
Unauthorised end user or third part modifications to any component or evidence of
misuse or abuse of the device will render all warranties void.
www.swann.com.au
Table of Contents
System Setup ........................................................................................... ...........4
1. u ................................................................................................4
2. Accessing the Menu....................................................................................................4
3. System Setup............. ........5
4. Time/Date Set............................................................................................................6
5. HDD Format Set ......... ... 6
6. Auto Sequence Set ...... ... .......... 7
7. Factory Reset ...... ... .......... 7
8. Video Setup ...............................................................................................................7
9. Name Setup ..............................................................................................................8
10. Br /Con Setup ......... ..............8
11. Record Setup ......... ........9
12. Network Setup ........................................................................................................10
13. Mac Set ....................... 11
14. Alarm Setup ................11
15. Motion Detection Settings ....... 12
16. Area Set ...................... 13
17. USB Set ...................... 13
18. Schedule Set ................13
19. Protocol Set .................14
Buttons On the Front Panel ............................................................................14
1. Recording/Playing Control Buttons Area ....... 1
2. Function Control Area ...........................15
3. Channel Selection Control Area................................................................................16
Display Status While Running.............................................................................17
1. Screen Display While Running ..............................17
2. Screen Display While Playing ................................17
3. TRIP Display ........................................................ 18
System Connection............................................................................................. 18
1. Back Panel and Connection Terminals .................... 18
2. Video and Audio Connection ................................. 19
3. Alarm Connection ..................................................20
4. Hard Disk Connection ........................................... 21
Quick User Guide................................................................................................22
1. Start the DVR4NET - PLUS ............................................. ... 22
2. Turn off the DVR4NET - PLUS ..............................................22
3. Normal Recording ................................................... 22
4. Alarm Recording ...................................................... 22
5. Time Recording ...................................................... 23
Using the Setup Men
..........................................................................................
...................................................................................... .......
................................................................ ..... .. .............
........................................................................ ..... .. .............
ight trast ........................................................................... .
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............................................................................ .......
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.................................................. ............ 4
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142
Specifications
Exterior Dimensions
112244
33
556688
77
9900
4 3 2 m m
5 5 m m
7 0 m m
286mm
POW ER REC PA USE
PLAY RE W FORWA RD
AUT O ZOOM P IP TRI P
STO P SEAR CH WM/ + DISP LAY/ -
MEN U SCHE DULE
Item Specification
Video signal NTSC/PAL
Video input Composite 1.0V p-p/75Ω BNC×4
Video output Composite 1.0V p-p/75Ω BNC×2
Audio input -8Db 22KΩ, RCA connector X 4
Audio output -8Db 3KΩ, RCA connector X 1
Alarm input 4
Alarm output 1
Compression standard Modified MJPEG
Record time 18-1680 hours/40G
Electron clock Year/Month/Day; Hour/Minute/Second
Password 4 Digit Password protection
Power source DC12V
Power 25W
Environment
temperature
Work Temperature:+5ºC~+50ºC/+41ºF~+122ºF;
humidity:< 90%
Store Temperature:-0ºC~+60ºC/+32ºF~+140ºF;
humidity:< 95%
Exterior size 432×55×286mm/ 17 x 2 x 11 inches
Weight About 3.2Kg / 7lbs
2
Contents list
6. Playback ....... ....... .. 23
7. Search Play ...... ....... ....... .. 24
8. Time Search ....... ... ....... .. 24
9. Event Search ....... ....... .. .. 25
10. Start Stop Search ....... ....... .. 25
11. Zoom Operation ....... ....... .. 26
12. PIP Operation ....... ....... .. 26
13. Information Display ....... ....... ... 27
14. USB Backup.... ....... ....... .. 27
15. PTZ Operation ....... ....... .. 27
16. Default Setting ....... ....... .. 28
17. ....... ....... .. 2
18. Remote Control ....... ....... .. 29
19. Serial Port Control ....... ....... .. 29
20. PC View Software Operation ....... ....... 29
Appendix A: Trouble shooting guide ..... 33
Appendix B: Serial port protocol .. 35
Appendix C: Record Time Table ..... . 37
Appendix D: Internet Viewing/Playback Configurations. . ..... . 38
Specifications ....................42
Exterior ....................42
.......................................... ..................... ........... ........................
................................ ............. ..................... ........... ............
.............................................. .................. ... ........... ............
............................................. ..................... .......... . .............
............................................... ..................... ........... .......
............................................... ..................... ........... .......
.............................................. ..................... ........... .............
............................................... ..................... ........... ...
............................................. ..................... ........... .............
............................................ ..................... ........... .............
............................................. ..................... ........... .............
Menu Option Table..................................... ..................... ........... ............. 8
............................................. ..................... ........... ..........
.............................................. ..................... ........... ......
............................................... ..................... ..
........................................................
................................................................. .
.......................................................... .... .
. ............... .... .
................................................................................
Dimensions.......................................................................
41
To use the Swann DVR4-Net - Plus with remote viewing capabilities you may have to
®
“open“ ports on your Windows Firewall, your Software Firewall or on the
Broadband Router/Modem that you use to connect to the Internet. Please consult the
documentation or help files on the relevant software or system for instructions on
how to do this. To successfully access your cameras from the Internet you will need
to have allowed access to and from the following ports from an outside connection.
This process is also called “Port Forwarding” orcreating a “Virtual Server” connection.
For more information on Port Forwarding, please visit www.portforward.com
Once you have correctly forwarded the ports, please check to see what your
external IP address is (this cannot start with 192.168.x.x). You can check this by going
to http://www.whatismyip.com (note: you must do this on the server machine to find
the correct external IP of the router.)
Once you have your external IP, you can open the Net Viewer software and enter
the server IP as listed on whatismyip.com and use the default password:”0000”.
You may also have to place the IP address of the Swann DVR4-Net - Plus in the
“DMZ” of your Firewall to enable the remote viewing interface. Information on how
to do this should be detailed in the documentation covering operation of your
Firewall.
As ADSL and CABLE MODEM network users usually use a dynamic IP address, once
the MODEM restarts, the IP addresses can change. Users can opt for a static IP
address which does not change by contacting their ISP. Otherwise users can apply for
a DNS service through www.no-ip.com or www.dyndns.com
Name Quantity
4 Channel DVR 1
IR Remote Control 1
Power Cable 1
Power Adaptor 1
BNC to RCA Female Adaptors 6
Hard Drive Tray and 2 Keys 1
Remote Viewing Software 1
User Manual 1
If any of these components are missing, please contact your retailer.
!Power supply
This Digital-Video-Recorder uses a DC 12 volt indoor power supply. The voltage of
the power must be verified before using. When the DVR4NET - PLUS is not in use for a
long time, pull out the plug from the socket and disconnect the power.
!Security
This DVR4NET - PLUS is for indoor use only; in order to avoid the danger of a short
circuit or electric shock, please do not expose the DVR4NET - PLUS to rain or a moist
environment. If any solids or liquids enter the unit’s case, please turn off the power supply
immediately, and return the unit to a qualified technician to check the DVR4NET - PLUS
before restarting it.
This DVR4NET - PLUS is a precise instrument; do not attempt to repair any component
of the DVR4NET - PLUS by yourself as this will void warranty. If your DVR malfunctions in
any way, please contact the dealer in your area or Swann Tech Support directly.
!Installation
Please choose an appropriate site to install the DVR4NET - PLUS, to ensure adequate
ventilation around the DVR to avoid excessive heat. Do not install the DVR near a radiator,
ventilating trunk, heat sources, under direct sunshine, dusty locations or anywhere there
is a chance for mechanical vibration or impact.
!Video input: 4channels; video output: 2 channels.
!Audio input: 4channels; audio output: 1 channels.
!Four optional levels of image quality: very high, high, normal, low. Record and playback
frame rate change enable for recording.
!Compression mode: Modified MJPEG.
!Compatible with NTSC and PAL format.
!Supports alarm recording and time recording.
Multi-function searches: be able to distinguish different alarm records and time records
from ordinary records; be able to search by time, by segment or by event.
!Support various playback modes: pause, several fast forward and backward play modes.
!Support zoom, auto, and PIP function.
! 4 alarm input and 1 relay alarm output.
! Equipped with IR remote control
! Supports video loss and motion detection functions.
! Supports watermark image security protection.
! Triplex operation, can play back and search while it is recording. Both live and playback
pictures can be displayed on screen simultaneously.
! Totally independent from a PC platform, to give you the best opportunity to avoid loss of
recording from shutdown caused by the failure of other programs and operating system
malfunctions etc.
Security Notice
Features of this DVR
3 40
4
Before using the DVR, you must set up the system according to your needs and location;
otherwise the DVR will run with the default settings which may be unsuitable. Refer to the
button description pages starting on page 14 to describe the button functions in detail.
1. Using the Setup Menu
When in setup mode, pushing the up button or down button, will move the cursor among the
various settings, continuous pushing will make the cursor move among the options one by
one. The selected option will display in a yellow color.
While choosing digital fields, e.g. year, month, day, hour, minute, second etc, push the left
button or right button, to move to the different digits of one field, continuous pushing will
make it move among digits one by one, and it can recur.
Please push the “+” or “-” button to change the value that the cursor shows, then push the
ENTER button to enter the sub menu and push Menu button to return to previous menu.
2. Accessing the Menu
If the DVR is in recording mode you cannot access the menu unless you stop record first.
Press the Stop button and enter the password to stop all functions then press the Menu
button.
System setup is achieved through entering the setup menu, and then setting the options in
each feature’s window. To access the menu, please push Menu button on the front panel, it
will display the password input window.
The password is a random combination of 4 digits of “0-9”. The default is “0000”. To enter the
menu below, you have to input the correct password by pushing the digit buttons. If the
password you input is incorrect, the system will automatically return to the main screen. If you
want to cancel the input of the password, you can push the Menu button to return to the
main screen again. While inputting the password, in order to avoid being revealed to a
bystander, the password you input is displayed on the screen as “*” signs.
To change the password, please refer to “password change” section.
System Setup
39
Network Configurations
After connecting to Internet, DVR users should make the following configurations to
make remote view/playback.
1): When in LAN, network administrators should open the following ports for
specifics computers: 5000- 5002. Please make sure that the other services don't use
the same ports.
2): In case users use ADSL network and the surveillance system computer connect to
the ADSL MODEM, then the ports have all opened by default. If not, please close fire
wall by guidance of the ADSL MODEM user's manual.
3): In case you connect to Internet by proxy server, users should utilize port mapping
software and open ports 5000, 5001, and 5002 for the surveillance computer.
4): In case users connect to Internet by router, then users should add the IP address
of the surveillance computer and open the above mentioned ports in DMZ setup or
Virtual Server setup (the names maybe different in various other kind of routers) of
the router.
5): For CABLE MODEM type and ADSL MODEM type, the configurations are similar
to the images below:
5
3. System Setup
When the cursor is moved to System Set, please push the enter button and the System Setup
window will appear, which is illustrated as below.
PLAY REPEAT: if you set this to “YES”, when you play the video to the end of the HDD, it
will automatically play the video from the beginning of the HDD again. If set to “NO”, it will
stop when the end of the recording is reached.
VIDEO SOURCE: switch the video format to suit the TV standard of your country, NTSC or
PAL.
BUZZER SOUND: buzzer switcher, if set to “OFF”, the buzzer will not work. The buzzer
sounds when motion is detected, if motion detection is enabled.
38
About Networks
Users will generally use the following network types and hardware:
1): Local Area Network (LAN): This an internal network usually operated via a hub, a
switch, or a router and will usually operate within an office or household via wireless
or Ethernet cable connections.
2): DSL (or ADSL): This is a specific type of broadband Internet access obtained by
connecting a DSL or ADSL modem (or modem/router) to a normal telephone cable,
and setting up an Internet account with an Internet Service Provider (ISP) such as
AT&T or AOL.
3): Port Forwarding: This allows external connections to pass through security settings
on routers and firewall devices. Ports need to be allows in, and then directed to the
specific IP address of the computer or device that the connection is intending to
reach.
4): Router: This is a device that connects 2 separate networks (most commonly a
LAN to the Internet) and comes with built in security options and allows multiple
devices to connect to a LAN and gain Internet access (if the router is connected to a
modem).
Appendix D: Internet Viewing/Playback Configurations
6
4. Time/Date Set
When the cursor is moved to Time/Date Set, push the Enter button and the TIME/DATE SET
window which is illustrated below will appear.
Please push up, down, left, and right buttons to move the cursor, push + and - buttons to
modify the value.
FORMAT: the date display format, which can be different for USA, EURO and Australian
users.
DISPLAY: if set to “OFF”, time will not display on the screen.
LOCAL: time display position on the screen.
5. HDD Format Set
When the cursor moves to HDD FORMAT SET, please push ENTER button, the System
Setup confirmation window will appear, which is illustrated below.
If you select “YES” and push the enter button, all video on the HDD will be deleted, if you do
not want delete all recordings, please select “NO”.
37
PTC4: (eight byte)
Note: This protocol is the same as PELCO-P's call function; you can use PELCO-P's call
function to control the DVR. First, you must set right protocol, baud rate and address, second,
you push the call button on the keypad, then enter the number according to the Var table
above, then push the enter button.
Note: The above figures are from our test results using a default setup, and are for the users
reference. Actual recording times may vary depending on hard disk size, subject complexity,
camera resolution and movement within the frame.
Byte1 Byte2 Byte3 Byte4 Byte5 Byte6 Byte7 Byte8
0xa0 Addr 0x00 0x07 0x00 Var 0xAF Checksum
Byte8 = byte1 xor byte2 xor byte3 xor byte4 xor byte5 xor byte6 xor byte7
Var Function Var Function
0x01 Ch1/up 0x0C Schedule
0x02 Ch2/down 0x0D 0/next field
0x03 Ch3/left 0x0E 1/auto
0x04 Ch4/right 0x0F 2/zoom
0x05 Chall/enter 0x10 3/PIP
0x06 record 0x11 4/trip
0x07 Play 0x12 5/stop
0x08 Pause 0x13 6/search
0x09 Reward 0x14 7/WM/add
0x0A Forward 0x15 8/display/DEC
0x0B Menu 0x16 9/previous field
Rec rate field/sec Picture quality Resolution Recording time
60 fps Very high 720 22.5 hours
60 fps Low 720 60 hours
120 fps Normal 360 22.5 hours
1 fps Normal 720 2160 hours
Appendix C: record time for 120GB hard disk (hours)
736
6. Auto Sequence Set
When the cursor is moved to Auto Sequence Set, push the Enter button and the AUTO
SEQUENCE SET window will appear. Here you can set up the auto sequence time of each
camera.
7. Factory Reset
When the cursor moves to Factory Reset, please push enter button, the confirmation window
will appear.
If you select “YES” and push the enter button, all of the DVR settings will reset to default, if
you do not want to reset to the default settings, please select “NO”.
8. Video Setup
When the cursor moves to Video Setup, please push enter button, the Video Setup window
will appear.
BOUNDARY: boundary line color
BACKGROUND: background color.
PTC2: (seven byte)
PTC3: (seven byte)
Byte 5 and byte 6 are ransom value from 0x00 to 0xff.
Byte 7 = mod [(byte2 + byte3 + byte4 + byte5 + byte6)/100]
Note: This protocol is the same as PELCO-D, which is used to control a speed dome. So, if
you use PELCO-D to control a speed dome with your keyboard, you can also use the
keyboard to control the DVR through this protocol using a different address to distinguish the
DVR and the speed dome.
Byte1 Byte2 Byte3 Byt4 Byte5 Byte6 Byte7
0xFF Addr Var1 Var2 Check
sum
Var1 Var2 Function PELCO-D
0x00 0x08 Ch1/up Up
0x00 0x10 Ch2/down Down
0x00 0x04 Ch3/left Left
0x00 0x02 Ch4/right Right
0x04 0x00 Chall/enter Iris close
0x00 0x40 Record Zoom
wide
0x00 0x20 Play zoom tele
0x02 0x00 Search Iris open
0x00 0x80 WM/+ Focus far
0x01 0x00 Display/- Focus
near
Transmitting S.N Transmitting
worth
Instructions
Byte1 0x03 Fixed byte
Byte2 0xaa DVR identifier word
Byte3 0x01 Fixed byte
Byte4 Device id DVR device address
Byte5~7 Refer to PTC 1 Same command as PTC 1
8
9. Name Setup
When the cursor moves to Name Setup, please push the Enter button, the Name Setup
window will appear, which is illustrated as below.
Each channel's name can contain a combination of up to eight characters. Push the UP or
DOWN button to move the cursor and push the ENTER button to select which channel you
wish to modify, then push the LEFT or RIGHT button to select each character, then push +
or - button to modify each character, and then push the ENTER button to save this name.
DISPLAY: if set to “OFF”, the channel's name will not display on the screen.
10. Bright/Contrast Setup
When the cursor moves to Bri/Con Setup, please push enter button, the Bri/Con Setup
window will appear, which is illustrated as below.
BRI: picture brightness CON: picture contrast
Please push UP, DOWN, LEFT, and RIGHT buttons to move the cursor, push + and -
button to modify the value. When the setting changes are complete, press the MENU button
to save the changes and return to the previous menu.
35
Serial port setting: BAUD, n, 8, 1 (BAUD =2400,4800,9600,19200,38400)
PTC1: (three byte)
Appendix B: serial port protocol
Command
(CHAR)
Hexadecimal
Number
Function Description
/RE 0x2F 0x52 0x45 Record
/TP 0x2F 0x54 0x50 Play
/PE 0x2F 0x50 0x45 Pause
/RT 0x2F 0x52 0x54 Reward
/FT 0x2F 0x46 0x54 Forward
/FS 0x2F 0x46 0x53 Auto/1
/FS 0x2F 0x5A 0x4D Zoom/2
/ZM 0x2F 0x50 0x50 PIP/3
/RS 0x2F 0x52 0x53 Trip/4
/SP 0x2F 0x53 0x50 Stop/5
/SH 0x2F 0x53 0x48 Search/6
/QY 0x2F 0x51 0x59 Water mark/7/+
/DY 0x2F 0x44 0x59 Display/8/-
/SE 0x2F 0x53 0x45 Previous field/9
/FF 0x2F 0x46 0x46 Next field/0
/AF 0x2F 0x41 0x46 Menu
/SC 0x2F 0x53 0x43 Schedule
/01 0x2F 0x30 0x31 Ch1/up
/02 0x2F 0x30 0x32 Ch2/down
/03 0x2F 0x30 0x33 Ch3/left
/04 0x2F 0x30 0x34 Ch4/right
/22 0x2F 0x32 0x32 Chall/enter
9
11. Record Setup
When the cursor moves to Record Setup, then push enter button, the Record Setup window
will appear, which is illustrated as below. Push up or down button to move the cursor. Push
“+”or “-” button to change the value. While the DVR is in recording or playback mode, you
cannot access to this menu unless you stop record or play first.
OVER WRITE: if set to “YES”, the DVR will automatically overwrite the HDD from the
beginning when the HDD is full. If set to “NO”, the DVR will automatically stop recording
when the HDD is full.
REC SPEED: the recording frame rate of the DVR, factory default setting is 30F/1SEC for
NTSC (25F/1SEC for PAL), Which means DVR records the events at the speed of 30 shots
of frames per second. The higher the record frame rate, the more natural look will be
displayed on the screen when you playback. The lower the record frame rate, the more you
can save the space on the hard disk drive. The highest frame rate is 60F/1SEC(PAL -
50F/1SEC).
REC QUALITY: There are four different video quality settings: LOW, NORMAL, HIGH and
VERY HIGH. The higher the video quality, the clearer images when you playback. The lower
the video quality, the more you can save the space on the hard disk drive.
RESOLUTION: the record picture size of the DVR, there are two modes: 360 and
720,default is 360. In 720 mode, the record picture is twice bigger than in 360 mode, but in
360 mode can save half of HDD usage.
PB SPEED: the frame rate of playback, default is NO USE, which means the same as record.
AUDIO ENABLE: audio select, the DVR has one record channel, you can select one in four
channels, the default is channel one.
34
Q. What kind of hard disk drive should I purchase to make the DVR run?
A. Any PC compatible IDE, ATA hard disk drive will work.
Q. Does this DVR kit come with sensors, cameras, or hard disk drive?
A. No. You have to buy each accessory separately.
Q. What is the longest period that I can record?
A. Up to a year with a 250GB HDD at the lowest quality setting when set at 1 frame per
second. See the table on page 37 for information on recording duration.
Q. Can I control the DVR with a computer or a keypad?
A. Yes, you can use a computer or a keypad to control the DVR through the RS485 port.
Q. Why can’t I access the Time/Date Set, HDD Format Set or the Record Set menu?
A. You must stop recording or playback before you can access these menu settings.
Q. Why can’t I access the Network Set menu?
A. Please stop the connection of the PC View software from the Internet before you access
the Network Set menu.
Q. I push the record button, but the DVR does not start recording, why?
A. Push the display button to see if there is a hard disk detected, also if the DVR is in schedule
mode (there is a “S” on the screen in yellow), you cannot start recording by pushing the
record button, you have to push the schedule button again and enter your password to cancel
schedule mode.
Q. I push the stop button, but the DVR does not stop recording, why?
A. If the DVR is recording in schedule mode (there is a “S” on screen), you cannot stop
recording unless you quit schedule mode first. Push schedule button and enter your password
to cancel schedule mode.
Q. There is movement on the screen, but the DVR does not start recording.
A. Make sure the motion detection of that channel is on, the area set is ok, the A/M rec time is
not set to off, that time of schedule is set to “A”, and the DVR is in schedule mode. You can set
the motion level to a higher setting such as HIGH or VERY HIGH if all other settings are ok.
Q. When the network connection between DVR and client computer is cut off, why does
the DVR halt and the clock stop?
A. If the network is cut off abnormally, the DVR4Net will halt for 20 seconds without response
to any front panel buttons while it resets. After 20 seconds, it will restore to normal state, but
the icon that shows network status won't disappear until the network reset after10 minutes. In
this period the client computer cannot connect to the DVR and you can’t enter the network
menu.