Swyx SwyxWare HS 650 User manual

HS 650 with SwyxWare QUICKSTART
To open the main menu, press the Menu key .
With the Navigation keys you select menu items or similar.
With the Enter key you confirm your selection.
To cancel an action or return to the higher menu level, press the key.
Functions are usually selected with the context-dependent Function keys.
Menu
1 Model
2 Menu navigation and operation
Menu item Subitems / Keywords
Contacts Edit, add and delete contacts locally on the handset; speed dialing
Central directory The phone book that your administrator has imported for your
company, see
Dial from Phonebook , page 2.
Calls Your Call Journal, see
Call Journal , page 3.
Connectivity Logon to SwyxWare / the base
Your menu may vary depending on your firmware version.
Lock keypad
Press and hold the button.
The symbol appears on the display. The keys are locked.
Enable automatic lock
1. In the menu, select Settings | Security | Automatic keylock.
2. Select the desired period.
If no key is pressed during the set time, the keypad is automatically
locked. The display shows the symbol .
Unlock keypad
Press and hold the button.
Settings
Handset settings: Time & date, Language, LED signal, Power save,
Security, Handset name, Reset settings, Status, Auto answer,
Silent charging, Do not disturb, Hide Number, Call Forward, Blue-
tooth, CTI+ Mode
Audio settings
Silent, ring volume, ring melody, alert volume, alert tone, vibrator,
key sound, confirmation sound, coverage warning, charger warn-
ing, speakerphone profiles, noise reduction
Alarm settings Alarm clock function
F-Keys (Function
keys) Add, edit and delete function codes
3 Lock or unlock keypad
If a call is received, the key lock is automatically released. It is reactivated after
the call is ended.
Menu item Subitems / Keywords
Volume control
Mute microphone
Loudspeaker on/off
Accept call
Navigation keys
Numeric keys
Key lock,
Upper/lower case
Headphone jack
Function keys
Enter key
Menu key
Back, hang up,
turn on/off
Ringer on/off

HS 650 with SwyxWare QUICKSTART
1. You are already having a conversation.
2. Select Hold
The call is put on hold and the other party hears music on hold.
3. Enter the phone number of the second call partner and confirm with the
Enter key.
4. If the other party has accepted, you can switch between the parties by
pressing the function key Swap.
Then the current call will be put on hold, the other party will hear music
on hold and you will be connected to the previously held call.
If you are a member of a group for which call notifications are configured,
incoming calls to group members are signaled on the handset. You can then
pick up these calls (call pickup).
1. A call is signaled via a beep and display, which you can accept.
2. Select Pick up.
You have taken over the call.
Forward active calls (with consultation)
1. You are already having a conversation.
2. Select Transfer.
The call is put on hold and the other party hears music on hold.
3. Enter the phone number to which you want to transfer the caller and con-
firm by pressing the Enter key or Transfer.
4. When the call has been accepted, select Transfer.
The active call is connected to the previous call. Your phone will return
to the home screen.
Transfer active calls (without consultation)
1. You are already having a conversation.
4 Have a second conversation
5 Accepting a call
This function is not available in CTI+ mode. Contact your administrator if the
function is not available.
6 Forward calls
2. Select Transfer.
The call is put on hold and the other party hears music on hold.
3. Enter the phone number to which you want to transfer the call, select Trans-
fer and then Exit.
Once the call is answered, you have transferred the call. Your phone will
return to the home screen. Even if the forwarded call is not answered,
the previous connection with you will be disconnected.
1. Press the function key .
The Global Phonebook opens.
2. To search or filter for an entry select Search and enter a name via the input
keys.
3. Confirm your entries with Search.
4. Using the navigation keys, navigate to the desired entry in the list and con-
firm with Call.
The selected contact will be called.
When new voicemails are available for you, the icon appears in the dis-
play.
1. Press and hold until the voicemail inquiry call starts.
2. Follow the menu instructions of the remote query.
7 Dial from Phonebook
The Global Phonebook of the DECT solutions is not synchronized with Swyx-
Ware and therefore has to be maintained separately.
8 Listen to voicemails
Your redirects must be configured for remote query. For further information
see help.swyx.com/cpe/latest.version/Client/Swyx/en-US/help/chap_voice-
mail.12.10.html# or contact your administrator.

HS 650 with SwyxWare QUICKSTART
Connect conferences, second calls and participants in CTI mode:
If you have activated the CTI mode in the menu under Settings | CTI+ Mode
you can use the following functions without function codes using the func-
tion keys:
The function "Transfer calls without consultation" can only be used in CTI
mode via the function code *9nnn#.
See also the SwyxIt! documentation for CTI+ help.enreach.com/cpe/lat-
est.version/Client/Swyx/en-US/help/Appendix_FeatureCodes.html.
You can set your presence status with the phone to Do not disturb (DND).
The status is synchronized with SwyxWare (SwyxIt!, Mobile Clients, all tele-
phones).
1. In the menu, select Settings | Do not disturb | Enabled.
Your presence status is set to "Do not disturb". Calls will then no longer
be put through to you.
2. To set your presence status to "Available" again, in the menu, select Set-
tings | Do not disturb | Disabled.
1. In the main menu, select Settings | Call Forward.
2. Select whether you want to specify Forwarding Unconditionally(instant for-
warding), Forwarding No Answer (delayed forwarding) or a Forward Busy.
3. Use the function buttons to select On or Off to activate or deactivate the
selected forwarding.
Forwarding is now activated or deactivated.
9 Using function keys in CTI mode
Function Function key
Initiate conference, for example, when you are con-
nected to two parties (one is held). Conf.
Making a second call (hold, toggle, connect) Hold
Connect participants Transfer
10 Set status
11 Set up call forwarding
4. Select Forward To to specify a phone number to which incoming calls are
forwarded.
5. Confirm with the Function key OK.
1. Press the function key or the key .
A list of dialed, missed and received calls opens.
2. To start a call, use the navigation keys to select the desired phone number
or name and select Call.
Switching acoustic call signaling on or off
To permanently deactivate acoustic call signals, press and hold the key
until the symbol appears in the display.
A call is then only signaled silently on the display.
To switch the acoustic call signaling back on, press and hold the key
again.
To mute an incoming call, select Silent.
The incoming call is only signaled silently on the display. On the next
call, the phone rings again.
To deactivate acoustic ringing signals only during charging, in the menu,
select Settings | Silent charging | Silent and confirm with the Enter key.
12 Call Journal
Type Symbol
Answered call
Dialed call
Missed call
13 Tips & Tricks

HS 650 with SwyxWare QUICKSTART
Log out when loading
1. Select in the menu Connection | SIP status | Log out when cradled and
press the function key On.
Calls will then only be routed to you when your phone is not in the charg-
ing cradle.
2. To apply the setting in SwyxIt! e. g. for the status display [logged in status
only], in the SwyxIt! menu deactivate Settings | User profile... | Login
device the option Use server default settings and activate the checkbox
SIP device.
11/2023- Subject to technical changes.
All product and brand names mentioned are
registered trademarks of their manufacturers.
Complete user documentation can be found at
enreach.de/en/products/support/documentation.html