Sylvan SL36E User manual

Smart Lock
SL36E
User Manual
www.sylvan.co.nz
Special Attention:
1.Mechanical keys please keep outdoor, just in case keys are required to unlock door in low power conditions.
2.Please replace for the battery when low wattage alarm. (check app status)
3
4. Alkaline (4 x AA) batteries MUST be used, do not use lithium batteries.
.Reading this manual carefully before installation, and keep it for future reference.

1. Introduction
1.1.Lock structure
1.2.Packing List
Check the following drawing to check whether the package contains all the parts
NO Name Qty NO Name Qty
1Front Pane 112 Sliding Screws:16x5mm 2
2Back Panel 113 Mortise Screws:10x5
(For Aluminum Door)
4
3Mortise:SL36 114 Mortise Screws:25x 4mm
(For Wooden Door)
4
4Card 315 M5x25mm Screw for
Door Thickness 33-40mm
1
5Mechanical Key 216 M5x30mm Screw for
Door Thickness 33-40mm 1
6Waterproof Rubber
Plate 217 M5x40mm Screw for Door Thickness 41-50mm 1
7U-Clip 118 M5x50mm Screw for
Door Thickness 41-50mm 1
8User Manual 119 M5x60mm Screw for
Door Thickness 51-65mm 1
9Strike&Strike Box 1+1 20 M5x70mm Screw for
Door Thickness 51-65mm 1
10 Machine Screws: 30x8mm 221 Square shaft 60mm for Door
Thickness 35mm-45mm 1
11 2 22 Square shaft 80mm for Door
Thickness 45mm-65mm 1
Machine Screws: 35x8mm

1.3.Specifications
Suitable for
Models SL36E Doors Applicable
Aluminum door
Wooden door
Materials Handle SS304
Panel Aluminum alloy
Working
Voltage
6V/4x AA Alkaline
Batteries
Lock
Weight 2.5KG
Door
Thickness to
Fit
35-65mm
Unlocking
Way
Bluetooth
Fingerprint(option)
Password
Card
Mechanical key
Gateway(option)
Data
Capacity
Fingerprint 200
Password 150
Card 200
Color Silver
Black
Working
Temperature -10 -55
Low
Wattage
Alarm
Less than 4.8V Working
Humidity 0-95%
System Initialization
Open the cover plate of the front
panel ,long press the "Reset" button
on the back panel for 5s, press
“000#”,and the initialization is
complete
IP Rating IP 55

2.Installation
2.1Turn the handle
Notice: Adjust the handle according to the direction you open the door.
2. Undo captive screw
to remove handle
3. Flip the handle to desired side
and re-seat onto spline, replace
captive screw on the inside insuring
this is done tightly to secure handle.
2. Undo captive screw
to remove handle
3. Flip the handle to desired side
and re-seat onto spline, replace
captive screw on the inside insuring
this is done tightly to secure handle.

2.2. Installation Diagram(For 3585)
Step 1 Install Mortise
Step 2 Install Sliding Screw Casing and Square Shaft
Step 3 Install Front Panel
HANDLE
Important

Step 4 Install Back Panel
Step 5 Connect Front and Back Panels Wires
Step 6 Install the Battery
Install 4x Alkaline AA Battreies

3.Operation
3.1.Registration
3.2. Connect lock to the phone
1) please scan the QR code to download the app
2) You can also search for TTLock in the APP store(Google Play)to download
4) Register a new account (phone number or email) or login with an existing
account.
5) Touch the lock screen to light, click "+ Add Lock”
6) The lock nearby will appear on the phone screen, Click "+"
7) Re-name the lock
8) The lock added successfully
3.3.Add locks
TTLock supports multiple types of lock devices. The lock needs to be added by
the app after entering the add mode. Generally, a lock that has not been added, as
long as the lock keyboard is touched, it will enter the add mode. The default
password is 123456 if not added by the phone
The software (iOS version) can be
downloaded from the app store, and the Android
version can be downloaded from the application
store of Google play, Yingyongbao, Baidu, Ali,
360, Huawei, and Xiaomi.
TTlock users can register the account by
mobile phone and Email which currently
support 200 countries and regions on the
world. The verification code will be sent
to user’s mobile phone or email, and the
registration will be successful after the
verification.
SEARCH:
“TTLock” in your
smartphone app store
to download software

3.4.User Management
3.4.1. Bluetooth management
Make sure there is no problem with Bluetooth communication. After connecting the
phone to the door lock as above, Click " "to unlock.(the phone is within
5meters from the door lock)
3.4.2. Setting Passcode
Passcodes are also a way to unlock. After entering the passcode on the locked keyboard,
press the unlock button in the lower right corner to unlock. Passcodes are divided into
permanent, time-limited, single, clear, cycle, and custom.(You can share the Passcode to
other user via WeChat SMS Email Messenger WhatsApp)
3.4.3. Send e-Key
Click on the " " as shown in figure, you can send the eKey to other users of
TTlock to authorize the unlock(the receiver must be download the APP and set up
an account) Select e-key format (Timed, permanent, One-time, Recurring)
Enter recipient's account of TTlock,set the name and effective time of the eKey, Can
choose to allow remote unlocking or disallowing, authorized administrator or not
authorized, as shown in figure Send The recipient's account has Bluetooth
unlock permission

3.4.4.Add card
Supports opening doors through various IC cards. Before an IC card is used to
open the door, it needs to be added first. The adding process needs to be perform
ed by the app beside the lock.The validity period of the IC can be set, it can be per
manent, or it can be limited in time.
3.4.5. Add fingerprint
The premise that a fingerprint can be used to open a door is that it needs to be
added first. The adding process needs to be performed by the APP beside the lock.
The fingerprint expiration data can be set, it can be permanent, or it can be limited.
After setting ,you can modify its validity period.
3.4.6. e-Key management
Click “ “ The manager can delete ekey, reset ekey, send and adjust the
ekey, meanwhile he can search the lock record.
3.4.7. Passcode management
Click " " .All generated passwords can be viewed and managed in the
password management module. This includes a password change, password
deletion, password reset, and password unlock record.
3.4.8.Unlock records
Click " "you can query your unlock record as shown in figure

3.5. Gateway management(Optional)
The TT lock is directly connected via Bluetooth, that is why it is not attacked by
the network. The gateway is a bridge between smart locks and home WIFI
networks. Through the gateway, the user can remotely view and calibrate the lock
clock, read the unlock record. Meanwhile, it can remotely delete and modify the
password.
3.5.1. Add Gateway
3.5.2. Manual
After a short period of time, you can see which locks are in their coverage in
the app. Once the lock is bound to the gateway, the lock can be managed through
the gateway

4.FAQ
1) How to read operation records? In the Records of the main interface. .
2) Why can’t I unlock it after open the
passage mode
You need to perform an unlock verification in
any method, than the passage mode will take
effect.
3) What is the purpose of Auto Lock You can set how long to lock after unlocking
4After installation, touch sensing
keyboard, screen no respond
a) In this case, first check that the positive
and negative electrodes of the battery
have been installed upside down, whether
the battery has enough power
b) Remove the back panel and see if it's
connected.
c) To eliminate the above situation, you need
to remove the lock ,check whether the
wires of the lock body are squeezed, and
the re-wire.
5Unable to register fingerprint Check the fingers for dirt or wear, check the
fingerprint head on the lock for dirt and oil
stains, etc.
Check to see if the fingerprint is working
properly(Press to see if there is any responds.
6 What is the reason why the smart lock
consumes fast power?
a) Large standby power consumption
b) Short circuit
7There is no response to pressing the
handle on outside the door, and there is
unlock normally on inside the door, but
the verification is normal, and the motor
is normal.
It may be the triangle direction on the clutch
was error, please check correction.
8How many times will the passcode be
locked? How long is it locked?
Enter the wrong password more than 5 times
in a row, the keyboard is locked for 5 mins,
Other ways to can open the door
Alkaline batteries must be used.
Do not use Lithium Batteries.

PRODUCT WARRANTY
Customer Name:
Customer Phone:
Purchase Date:
Store Name:
Reciept #:
Product Name:
Product Model:
Note:
1. Please keep this card so that you can use it when you need warranty service.
2. We provide you with a two-year warranty from the date of purchase.
127 Diana Drive
Glenfield
Auckland 0627
Ph: [phone]
Email: [e-mail]
Web: www.sylvan.co.nz
www.sylvan.co.nz11

Thank you for choosing our Sylvan Smart Lock, as with all Smart Locks there are a few
key tips that will ensure your Smart Lock meets your expectations.
• Good quality Alkaline batteries should always be used
• The supplied rubber boot must be installed, however smart locks are not suitable
for use on a tongue and groove door, water can penetrate the lock via a grove.
• The lock must be mounted onto a flat surface and must have protection from the rain
• This lock is not suitable for the use on a gate
www.sylvan.co.nz