Symantec 64203 - Norton Internet Security 4.0 User manual

User Guide
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Norton Internet Security™4 for Mac®
The software described in this book is furnished under a license agreement and
may be used only in accordance with the terms of the agreement.
Documentation version 4.0
Copyright © 2008 Symantec Corporation. All rights reserved.
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Norton Confidential, Norton Firewall, and Norton AntiVirus are trademarks or
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are trademarks of Apple Computer, Inc. Firefox is a registered trademark of
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Chapter 1 Installation ........................................................................... 5
Before you begin ...................................................................... 5
Installing Norton Internet Security ............................................... 6
Setting up Norton Internet Security .............................................. 7
After installation ..................................................................... 8
Chapter 2 Getting started ...................................................................... 9
Opening and quitting Norton Internet Security ................................ 9
For more information .............................................................. 10
Chapter 3 Service and support solutions ................................................ 11
Service and support solutions .................................................... 11
About online support ............................................................... 11
About phone support ............................................................... 12
Support for old and discontinued versions .................................... 12
Keeping your subscription current .............................................. 12
Index .......................................................................................................... 13
Contents

Contents4

This chapter includes the following topics:
1Before you begin
1Installing Norton Internet Security
1Setting up Norton Internet Security
1After installation
Before you begin
Before you install Norton Internet Security, you should read the Read Me file for
the latest installation information.
To install Norton Internet Security, you are required to enter an administrator
account name and password. An administrator account is created when you set
up your Mac.
See “Checking your
user account type”
on page 5.
If you are not sure if your account is an administrator account, check your user
account type.
Reading the Read Me file
The Read Me file contains a summary of what is new and changed in Norton
Internet Security, as well as installation tips. It contains information that was
unavailable at the time the user guide was published.
To read the Read Me file
1Insert the product CD into your optical disc drive.
2In the CD window, double-click Norton Internet Security Read Me.
Checking your user account type
You can create two common types of user accounts on your Mac: administrator
accounts and non-administrator (standard or managed) accounts.
1
Installation

A user who has an administrator account name and password may install software
and change system settings. A non-administrator account user may not perform
administrative tasks.
Many tasks require that you enter an administrator account name and password.
If you do not know if your account is an administrator account, you can check it
in System Preferences.
To check your user account type
1On the Apple menu, click System Preferences.
2Click Accounts.
3On the left side of the Accounts preferences window, view your account name
and account type.
Installing Norton Internet Security
Before beginning the installation, you should save your work and quit any
programs that are open on your Mac.
You can install from the product CD or from a file that you download.
To install Norton Internet Security
1Do one of the following:
1If you install from a CD, insert the product CD into the optical drive.
1If you downloaded your copy of Norton Internet Security, double-click the
file that you downloaded.
2Double-click Norton Internet Security Installer.
3In the Welcome to the Norton Internet Security Installer window, click
Continue.
4Review the Important Information text, and then click Continue.
5Read the Software License Agreement, and then click Continue.
6In the dialog that appears, click Agree.
If you do not agree, you cannot continue the installation.
7If prompted, in the Select a Destination window, select your Mac OS X startup
disk, and then click Continue.
You must install Norton Internet Security on a startup disk.
8To install all of the components of Norton Internet Security, click Install.
If other Symantec products are installed on your computer, this button may
be labeled Upgrade instead of Install.
9In the Authenticate dialog, type your administrator account name and
password, and then click OK.
10 In the dialog that tells you that the installation requires a restart of your
computer, click Continue Installation.
Installation
Installing Norton Internet Security
6

11 In the dialog that asks you if you want to run LiveUpdate, do one of the
following:
1If your computer is connected to the Internet, to ensure that the software
is up to date, click Yes.
1If your computer is not connected to the Internet, click No.
12 In the Installation Successful window, click Restart.
You must restart your computer to complete the installation process. For
more information on how to restart your Mac, refer to Mac Help in the Finder's
Help menu.
If you cannot eject the CD
If you cannot eject the CD after you restart your computer, try one of the following
actions:
1Before you eject the CD, quit any applications and close any open documents
that are on the CD.
1Restart your computer.
Press and hold the eject button on the keyboard when your Mac restart chime
sounds.
1On a Mac computer that has a slot-loading CD-ROM drive, press and hold the
mouse button to eject the CD while you start your computer.
For more information on how to eject a CD, refer to the Mac Help.
Setting up Norton Internet Security
After you install Norton Internet Security and restart your computer, the Setup
Assistant guides you through the product setup steps.
Throughout the Setup Assistant, you can click More Info to get more information
about the feature or options in the window. You can also go back to previous
windows by clicking the Back button.
You can view and change all of the settings in the Setup Assistant at any time in
the Norton Internet Security settings windows. You can click the Help button
(question mark) on any settings window for information on changing feature
settings.
To set up Norton Internet Security
1In the Norton Internet Security Setup Assistant, read the Introduction window,
and then click Continue.
2In the Location Awareness window, use the buttons to enable or disable
Location Awareness, and then click Continue.
3In the Location Awareness window, enter the location of the Mac in use, select
the type of location, and then click Continue.
4If you are prompted, in the About Phishing Protection window, use the buttons
to enable or disable Phishing Protection, and then click Continue.
If you disabled Phishing Protection, you can skip to step 7.
7Installation
Setting up Norton Internet Security

5In the Phishing Protection Options window, use the checkbox to enable or
disable display of the Phishing Protection toolbar in your Web browser, and
then click Continue.
6In the Phishing Protection Options window, use the checkboxes to enable or
disable Phishing Protection for the Firefox Web browser and to set other
Firefox options, and then click Continue.
7In the Firewall window, use the menu to restrict who can access services that
run on your computer, and then click Continue.
8When you are finished with the Setup Assistant, click Finish.
9In the Authenticate window, enter an administrator account name and
password, and then click OK.
After installation
After you install Norton Internet Security, you can register your software with
Symantec.
Installation
After installation
8

This chapter includes the following topics:
1Opening and quitting Norton Internet Security
1For more information
Opening and quitting Norton Internet Security
Norton Internet Security includes Norton AntiVirus, Norton Confidential, and
Norton Firewall to protect your Mac. You do not have to start the programs to
be protected. If Norton Internet Security detects a situation that requires your
attention, an alert opens to help you resolve the situation. By default, protection
features are enabled, and as Norton Internet Security monitors your computer,
it notifies you about security risks as they occur.
Norton Internet Security records all activities and detections in its Activity Log
or History Log. If you are away from your Mac, you can use the Activity Log to
see what happened while you were away.
To open Norton Internet Security
4Do one of the following:
1In the Applications folder, open the Symantec Solutions folder, and then
double-click the icon of the Norton product that you want to open.
1From the Norton QuickMenu, choose the Norton product you want to open,
and then click Open.
1In the Dock, click the Norton product icon that you want to open, if it is
present.
To quit Norton Internet Security
1Close all Norton product dialogs and alerts.
You cannot quit your Norton products if any dialogs or alerts are open.
2Do one of the following:
1On the Norton product menu, choose Quit Norton product_name.
1Press Command-Q.
2
Getting started

For more information
The product documentation provides assistance for using Norton Internet
Security. You can find the information that you need on your computer and on
the Web.
Accessing Help
You can access a list of Help topics by opening the Norton product Help. To search
for specific information, in the search field at the top of the Help window, type
a search term, and then press Return.
To access Help
4Do one of the following:
1To access a list of Help topics, on the Norton product menu bar, click Help,
and then choose Help.
1To access the Help for a current window or task, click the Help button.
Opening the user guide PDF
You can find the Norton Internet Security User Guide on the CD in PDF format.
To open the user guide PDF
1Insert the CD into the optical drive.
2Double-click the PDF.
You can also copy the PDF to your computer and read it from there.
To read the user guide that you copied to your computer
1Open the folder into which you copied the PDF.
2Double-click the PDF.
Getting started
For more information
10