Tab Golden Island Nevada User manual

We thank you for choosing
Golden Island Nevada
We recommend you, for a satisfactory use of your Golden Island Nevada, that you read the
operating instruction exactly.
We wish you much success and much joy with your Golden Island Nevada.
Please store this operating instruction in such a way as to make it readily at hand if so required.
For additional queries, our Hotline is at your service.
Call: [phone]
E-Mail: [email protected]
Your TAB-Austria Team
Technical Info Golden Island Nevada Operating Instruction
More information on the page:
http://www.tab.at/download
( BW, 11th October 2011)
The text passages and illustrations contained within this document were put together with the
greatest amount of care and attention, however, mistakes cannot be completely ruled out.
The manufacturer accepts no legal responsibility or liability in any form with regard to errors in
detail, and any consequences that may arise from such errors.
The manufacturer is thankful for any suggestions for improvement or pointers leading to errors.
All rights - including any arising from photomechanical reproduction and storage in electronic or
any other medium - are reserved. The program, handbook, and all components are subject to
international copyright regulations.
Haider Strasse 40, 4052 Ansfelden, Austria
Phone [phone], Fax [phone]
All rights reserved.
Page: i

Modification History:
11.11.2008 First Revision
08.01.2009 V2.01
22.01.2009 V2.03: additions for OTM
16.03.2009 V2.02 and V2.04: additions for maintenance of printer and coin and note acceptor;
changes in operator mode for hopper statistics, refill and revision
10.06.2009 V2.07: new game Aloha Hawaii; machine serial number will be read from cctalk don-
gle
25.06.2009 V2.10: new game Hot Fruits; seperate machine accounting for supervisor
10.11.2009 V2.13: Network settings
11.03.2010 V2.20: TITO by OTM server; new games Secrets of Maya and Bingo
03.09.2010 V2.22: new OTM registration
03.09.2010 V2.22: new game Mystic Ocean
28.06.2011 V2.29 and V2.30: new game Black Pearl
Page: ii

Contents
Contents iii
1 Safety Information 1
2 Description 4
2.1 General........................................ 4
2.2 System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Options ....................................... 4
PCSystem ..................................... 4
2.3 Operating Elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Tower Lights* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Tower Light with 2 lighting units . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Technical Data 7
3.1 Machine dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Electrical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4 Initial Operation 9
5 Boot Up menu by activated test switch 11
6 Update process 13
7 Info Page 15
8 Service Menu 16
9 Configuration settings 17
9.1 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Languages ..................................... 17
Date/Time..................................... 17
Security....................................... 18
MachineID ..................................... 18
9.2 Game + Limit Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Games ....................................... 19
Limits ........................................ 19
Hopper Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
9.3 Function Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
9.4 Hardware Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Coin acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Note acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote / Collect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hopper ....................................... 21
Ticket Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
9.5 Currency....................................... 23
Page: iii

9.6 OTM ......................................... 23
9.7 File Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
9.8 Reset......................................... 24
10 Operator menu 25
10.1 Accountancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Main accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Main Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Long term accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mechanical Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Journal ....................................... 25
Hopper ....................................... 26
Hopper statistic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Refill Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hopper Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Game statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
10.2 Test mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Display / Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio ........................................ 27
PC.......................................... 27
Coin Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Note Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Buttons / Switches / Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mechanical Meters (if installed) . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Hopper ....................................... 28
10.3 Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
11 Supervisor Menu 29
11.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
11.2 Ticket Payout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Scan and Payout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Ticket List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11.3 Journal........................................ 30
11.4 Audit Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Long term accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Game statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
11.5 Accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Supervisor ..................................... 30
Attendant 1, 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Machine accounting* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Main accounting (Operator)* . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
11.6 Configuration Settings* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
11.7 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
12 Attendant 1/2/3 Menu 32
12.1 Start Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12.2 Ticket Payout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12.3 Journal........................................ 32
Page: iv

12.4 Attendant accounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
12.5 Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
13 Demo mode 33
14 Games 34
14.1 Euro Soccer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14.2 Indian Treasure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14.3 Caribbean Gold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14.4 Royal Liner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
14.5 Roulette ....................................... 34
14.6 Royal Poker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
14.7 Aloha Hawaii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
14.8 Hot Fruits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
14.9 Secrets of Maya . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
14.10 Mystic Ocean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
14.11 Black Pearl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
15 Protocol IDs 37
16 Error messages 38
17 Comestero RM5/RM5HD Coin Acceptor maintenance 40
18 JCM UBA-10-SS Bill Acceptor maintenance 42
19 MEI Cashflow SC83 Bill Acceptor maintenance 45
20 Astro GBA HR1 Bill Acceptor Maintenance 46
21 Ithaca Epic 950TMticket printer – paper load and maintenance 49
22 Azkoyen - Hopper Rode U II Plus maintenance 52
23 Replacing Coin or Bill acceptor 54
24 Declaration of CE conformity 55
25 EULA for Microsoft Software 56
26 Warranty terms by TAB-Austria GmbH & CoKG 59
27 Notes 63
Page: v

1Safety Information
Safety regulations for the user: The machine should only be operated in a dry room and connected
to a safety plug socket that complies with the relevant safety standards.
•Before starting the machine, it should be allowed to attain room temperature.
•Check the main voltage before connecting the machine!
•The machine is designed for an alternating voltage of 230 Volts (or 115 Volts if specified on
the type plate), 50 Hz (or 60 Hz) and 190 W / 1,1 A (2,2 A) power.
•The machine may only be operated with two 3,15 amp fuses.
•In case of damage to housing parts, protruding wires, machine fires or smashed picture
tubes, the machine must be immediately switched off and the main plug disconnected.
•Defective or bare wire cables, especially power cables and plug connectors must be re-
placed.
IMPORTANT !
In such cases ensure that any machine contact is avoided and that it cannot be
switched on !
•The recommended ambient temperature is between 5 and 35 degrees on the Celsius scale.
•The recommended working temperature is between 15 and 40 Degrees on the Celsius
scale.
•The recommended absolute humidity is between 30% and 75%, non-condensing.
•When positioned alongside other machines, interference in normal operation may occur.
Page: 1

•Fix the socket of the machine on the floor like described in the following picture.
•Only use adequate screws for fixing the socket on the ground. The type of screws depens on
the floor. The manufacturer doesn’t assume any liability for damages resulting from deficient
fixation of the machine.
•Pay attention to all safety information for machine maintenance.
•For maintenance of all built in parts (especially ticketprinters, coin and note validators)
please refer to the corresponding directives included in this operating instruction.
•Please note the Warranty terms by TAB-Austria GmbH & CoKG (see chapter 26, page 59)
IMPORTANT !
Please pay attention to the licensing terms and conditions of Microsoft (see chapter
25, page 56)
Page: 2

Disposal of Old Electrical and Electronic Equipment (Applica-
ble in the European Union and other European countries with
separate collection systems)
This symbol on the product or on its packaging indicates that this product shall not be treated
as household waste. Instead it shall be handed over to the applicable collection point for the
recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly,
you will help prevent potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this product. The recycling
of materials will help to conserve natural resources. For more detailed information about recycling
of this product, please contact your local city office, your household waste disposal service or the
company where you purchased the product.
IMPORTANT:
When you work on the machine, you must turn off the machine and plug out the power.
Service on the machine may be done only from qualified personal.
Inside of the machine there is the following sticker. Please show it to the qualified personal
before servicing.
Page: 3

2Description
2.1 General
The Golden Island Nevada is an ergonomically designed gaming machine.
The machine contains normally an electronic coin acceptor, an electronic banknote acceptor, two
19 inches TFT displays with touchscreen on the lower screen and a complete PC system.
2.2 System components
•19 inch TFT-display with touch screen
•19 inch TFT-display with safety glass
•Electronic coin acceptor (Comestero RM5 or RM5HD)
Options
•Banknote reader Astro Systems HR1 (drop box)
•Banknote reader JCM UBA-10-SS (stacker)
•Banknote reader MEI Cashflow SC83 (stacker)
•Switch lock system (USB EKEY-TAB)
•Key switch
•Up to 2 hoppers (Azkoyen Rode U II plus)
•Ticket Printer Ithaca Epic 950TM for 600 tickets
PC System
•PC System with Intel Pentium Core 2 Duo E4300 (2x1,8 GHz) or E4600 (2x2,4 GHz) or
higher
•PCIe-graphics card 46xx-series with ATITMchip (1280 x 1024 resolution)
•On-Board 16 bit soundcard
•Minimum 80 GB SATA hard disk drive
•TAB I/O controller with secure memory
Page: 4

2.3 Operating Elements
All games in the Golden Island Nevada are played via touch screen and/or push buttons. There
are 8 push buttons in total that can be used optionally to the touch screen for various functions.
Page: 5

Tower Lights*
The Tower Light is an optional component of the Golden Island Nevada. Various models with up
to 3 differently couloured lamps are possible. The standard model is a Tower Light with 2 lighting
units. The following specification describes the Tower Light’s supported functions as implemented
by default.
* optional component
Tower Light with 2 lighting units
Tower Light 1 (lower) – The lower Tower Light accompanies each warning message from
the screen, that interrupts the game and deactivates the money input. This behaviour can be
triggered by various events – like door open, stacker removed, stacker full, error, Operator Mode
active, Demomode active...
•Warning: continuous light
•Error: flashing light
Tower Light 2 (upper) – The upper Tower Light indicates a necessary assistance by the At-
tendant. It accompanies all „Call Attendant Messages“ – like Hand Pay required, Call Attendant
Button pressed...
•Call Attendant: continuous light
Page: 6

3Technical Data
3.1 Machine dimensions
Unpacked Packed
Depth 54 cm 59 cm
Width 52 cm 77 cm
Height 175 cm 182 cm
Weight1122 kg 133 kg
1The weight may vary depending on the installed optional components
Page: 7

3.2 Electrical Data
Electricity 230 V AC 50 - 60 Hz
Performance 190 watts
Cutout 2 x 3,15 amperes
Note:
If you want to connect more than one machine to an electric circuit please note: Do not plug in
more than 3 machines to a normal installed electrical outlet with a cutout of 16 ampere.
Page: 8

4Initial Operation
Each machine has already been tested at the factory and is delivered with initial settings pre-
programmed.
We recommend a 15 minutes warm up time before initial operation so that the machine can reach
optimal operation temperature.
However, temperature differences can change the touch screen settings so that they are no longer
correct. Therefore, when a machine is put in operation for the first time, we recommend perform-
ing a Touch screen calibration
1. Connect the power cord:
Open the Main door
Insert the power cord from the back into the machine and plug it into the socket on the
rocker switch
2. Turn on the machine:
Turn on the rocker switch
The machine will boot and the program starts automatically
3. Touch screen calibration:
a) enter the Operator menu by turning on the operator switch
•select Test mode and press button perform touch calibration
•sit in a perfectly straight way, well-centered position, at a 90◦angle in front of the
machine and follow the instructions on the display exactly
or
b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
•select menu Basic Settings
•press button perform touch calibration
•sit in a perfectly straight way, well-centered position, at a 90◦angle in front of the
machine and follow the instructions on the display exactly
4. Setting the volume:
a) enter the Operator menu by turning on the operator switch - adjust the volume on the
top page by using the slider
or
b) enter the Supervisor or Attendant 1/2/3 menu by inserting the corresponding EKEY
•select menu Basic Settings
•adjust the volume by using the slider
Page: 9

5. If you set up the machine for the first time, please proceed with the following steps:
a) enter the Configuration settings menu (see chapter 9, page 17)
b) perform either a
•RAM clear (all accounting data, statistic data and event logs will be cleared)
or a
•Factory reset (all configuration settings will be reset to their default values and all
accounting data, statistic data and event logs will be cleared)
(see chapter 9.8, page 24)
c) check and set all Configuration settings
Page: 10

5Boot Up menu by activated test
switch
By switching on the test switch (also called operator switch, located by the rocker switch) before
booting the machine you are able to enter the following programs (only during normal start):
You can select the different buttons by pressing the hardware buttons on the panel of the machine
•Calibrate touch screen
4 point calibration of the touch screen will be performed
•Log Collector
transfers warning and error logs from the machine to a connected USB stick. As the transfer
folder on the USB stick contains the machine number, the stick can be used to collect data
from multiple machines
Page: 11

This dialog prompts you to insert or remove an USB stick at the PC
Page: 12