Tait TM9100 User manual

User’s Guide
TM9100 mobiles
www.taitworld.com

3
Copyright and trademarks
All information contained in this manual is the property of Tait
Electronics Limited. All rights reserved. This manual may not, in whole
or in part, be copied, photocopied, reproduced, translated, stored, or
reduced to any electronic medium or machine-readable form, without
prior written permission from Tait Electronics Limited.
The word TAIT and the TAIT logo are trademarks of Tait
Electronics Limited.
All trade names referenced are the service mark, trademark or
registered trademark of the respective manufacturers.
Disclaimer
There are no warranties extended or granted by this manual. Tait
Electronics Limited accepts no responsibility for damage arising from
use of the information contained in the manual or of the equipment
and software it describes. It is the responsibility of the user to ensure
that use of such information, equipment and software complies with
the laws, rules and regulations of the applicable jurisdictions.
Enquiries and comments
If you have any enquiries regarding this manual, or any comments,
suggestions and notifications of errors, please contact
Technical Support.
Updates of manual and equipment
In the interests of improving the performance, reliability or servicing of
the equipment, Tait Electronics Limited reserves the right to update
the equipment or this manual or both without prior notice.
Intellectual property rights
This product may be protected by one or more patents of Tait
Electronics Limited together with their international equivalents,
pending patent applications and registered trade marks: NZ508054,
NZ508340, NZ508806, NZ508807, NZ509242, NZ509640,
NZ509959, NZ510496, NZ511155, NZ511421, NZ516280/519742,
NZ519118, NZ519344, NZ520650/537902, NZ521450, NZ524509,
NZ524537, NZ524630, NZ530819, NZ534475, NZ534692,
NZ535471, NZ536945, NZ537434, NZ534369, NZ522236,
NZ524378, AU2003281447, AU2002235062, AU2004216984,
CA2439018, EU03784706.8, EU02701829.0, EU04714053.8,
GB23865476, GB2386010, GB2413249, GB0516092.4, US60/
613748, US60/539617, US10/520827, US10/468740,
US5,745,840, US10/520827.

4
This product may also be made under license under one or more of
the following U.S. Patents: 4,590,473 4,636,791 4,716,407
4,972,460 5,146,497 5,148,482 5,164,986 5,185,795 5,185,796
5,271,017 5,377,229 5,502,767.
The IMBE™ voice coding Technology embodied in this product is
protected by intellectual property rights including patent rights,
copyrights and trade secrets of Digital Voice Systems, Inc. This voice
coding Technology is licensed solely for use within this
Communications Equipment. The user of this Technology is explicitly
prohibited from attempting to decompile, reverse engineer, or
disassemble the Object Code, or in any other way convert the Object
Code into a human-readable form. Protected by U.S. Patents
5,870,405 5,826,222 5,754,974 5,701,390 5,715,365 5,649,050
5,630,011 5,581,656 5,517,511 5,491,772 5,247,579 5,226,084
and 5,195,166.
To our European customers
Tait Electronics Limited is an environmentally responsible company
which supports waste minimization and material recovery.
The European Union’s Waste Electrical and Electronic Equipment
Directive requires that this product be disposed of separately from the
general waste stream when its service life is over. Please be
environmentally responsible and dispose through the original supplier,
your local municipal waste “separate collection” service, or contact
Tait Electronics Limited.

For your safety 5
For your safety
For your safety
Before using your radio, please read the following
important safety and compliance information.
Radio frequency exposure information
For your own safety and to ensure you comply with the
Federal Communication Commission’s (FCC) radio
frequency (RF) exposure guidelines, please read the
following information before using this radio.
Using this radio
You should use this radio only for work-related
purposes (it is not authorized for any other use) and if
you are fully aware of, and can exercise control over,
your exposure to RF energy. To prevent exceeding FCC
RF exposure limits, you must control the amount and
duration of RF that you and other people are
exposed to.
It is also important that you:
!Do not remove the RF Exposure label from
the radio.
!Ensure this RF exposure information accompanies
the radio when it is transferred to other users.
!Do not use the radio if you do not adhere to the
guidelines on controlling your exposure to RF.
Controlling your exposure to RF energy
This radio emits radio frequency (RF) energy or radio
waves primarily when calls are made. RF is a form of
electromagnetic energy (as is sunlight), and there are
recommended levels of maximum RF exposure.
To control your exposure to RF and comply with the
maximum exposure limits for occupational/controlled
environments, follow these guidelines:
!Do not talk (transmit) on the radio more than the
rated transmit duty cycle. This is important because

6 For your safety
For your safety
the radio radiates more energy when it is transmit-
ting than when it is receiving.
! While you are transmitting (talking or sending data)
on the radio, you must ensure that there is always a
distance of 35 inches (0.9m) between people and the
antenna. This is the minimum safe distance. For
110W mobiles, the minimum safe distance is
44 inches (1.1m).
!Use the radio only with approved antennas and
attachments, and make only authorized modifica-
tions to the antenna otherwise you could damage
the radio and violate FCC regulations.
For more information on what RF energy is and how to
control your exposure to it, visit the FCC website at
http://www.fcc.gov/oet/rfsafety/rf-faqs.html.
Compliance with RF energy exposure standards
This two-way radio complies with these RF energy
exposure standards and guidelines:
!United States Federal Communications Commis-
sion, Code of Federal Regulations; 47 CFR §§
1.1307, 1.1310, and 2.1091.
!American National Standards Institute (ANSI) / Insti-
tute of Electrical and Electronic Engineers
(IEEE) C95.1-1992.
!Institute of Electrical and Electronic Engineers (IEEE)
C95.1-1999 Edition.
This radio complies with the IEEE and ICNIRP exposure
limits for occupational/controlled RF exposure
environments at operating duty factors of up to 50%
talk to 50% listen.

For your safety 7
For your safety
Radio frequency emissions limits in
the USA
Part 15 of the FCC Rules imposes RF emission limits
on receivers.
This radio complies with Part 15 of the FCC Rules.
Operation is subject to the condition that this device
does not cause harmful interference.
Unapproved modifications or changes
to radio
The radio is designed to satisfy the applicable
compliance regulations. Do not make modifications or
changes to the radio that are not expressly approved by
Tait Electronics Limited. Failure to do so could invalidate
compliance requirements and void the user’s authority
to operate the radio.
Frequency band reserved for
distress beacons
Frequency band 406 to 406.1 MHz is reserved for use by
distress beacons. Transmissions should not be made
within this frequency band.
Safe radio operation
Warning: Switch off the radio:
!at petrol filling stations or near flammable liquids
or gases
!in the vicinity of explosive devices and
blasting zones.
Using a handheld microphone or a radio while driving a
vehicle may violate the laws and legislation that apply in
your country or state. Please check the vehicle
regulations in your area.

8 For your safety
For your safety
Interference with electronic devices
Some electronic devices may be prone to malfunction
due to the lack of protection from RF energy that is
present when your radio is transmitting.
Examples of electronic devices that may be affected by
RF energy are:
!vehicular electronic systems such as fuel injection,
anti-skid brakes, and cruise control
!medical devices such as hearing aids
and pacemakers
!medical equipment in hospitals or health
care facilities.
Consult the manufacturer (or its representative) of the
equipment to determine whether these electronic
circuits will perform normally when the radio
is transmitting.
High temperatures
The bottom surface of the radio and the heatsink fins
can become hot during prolonged operation. Do not
touch these parts of the radio.
110 watt mobiles
Do not place objects on the radio. The heatsink needs a
clearance of at least one inch (2.5cm) and a free flow
of air.
Radio protection when charging the
vehicle battery
Always remove the fuses from the radio power cable
before charging the vehicle battery, connecting a
second battery or using power from another vehicle
(e.g. when “jump-starting” the vehicle).

Menu map 9
Menu Map
Menu map Note: The menus shown below may not be available for your radio.
Talkgroups Individual call Priority call Recent Calls Channels Zones
Display settings
Backlighting
Backlight level Contrast adjust Talk Party ID RSSI
Radio info
Key settings
Radio ID Version info
Alert settings
Indicator level Keypad tones Quiet operation Silent operation
Functions
Low power tx
Monitor Lock radio Set scan key Squelch
Services
Messages Status request*
Status update Radio monitor*Radio inhibit*Radio uninhibit*Radio check*Send call alert
Security
Encryption Change all Advanced
Zeroize key Zeroize all
Preset keys
These menu functions are restricted to radios programmed for dispatcher operation
*
Radio Settings

10 Radio controls
Radio controls
Radio controls
For more information about the radio controls, see
“About your radio” on page 15.
Zone 11
Channel 12
Talkgr Menu
scroll
keys
on/off key
volume
control
microphone
socket
PTT key
(press-to-talk)
red
display speaker
green
amber
microphone radio status
LEDs
function keys 1
to 4 left
selection
key
right
selection
key

Contents 11
Contents
Contents
For your safety ............................................................... 5
Menu map ..................................................................... 9
Radio controls .............................................................. 10
1 About this guide ........................................ 14
Safety warnings used in this guide ............................... 14
Related documentation ................................................ 14
2 About your radio ....................................... 15
About your digital radio ............................................... 16
Lack of static noise ................................................... 16
Coverage ................................................................. 16
Basic operation ............................................................ 17
Turning your radio on and off .................................. 18
Adjusting the volume ............................................... 18
About the press-to-talk (PTT) key.............................. 19
Radios with a hand-held control head ...................... 20
Using function keys to access frequently used features. 21
Emergency key ......................................................... 21
Understanding the radio display ................................... 22
Using the menus to access settings and features .......... 23
Selection keys........................................................... 23
Scroll keys ................................................................ 23
Accessing the Main menu ........................................ 24
Accessing frequently used menus ............................. 24
Understanding the radio indicators .............................. 26
Audible tones........................................................... 26
Status indicators....................................................... 28
3 Making and receiving calls........................ 29
Making calls ................................................................ 30
Selecting a zone ....................................................... 31
Selecting a channel .................................................. 32
Understanding talkgroups ........................................ 33
Making an emergency call........................................ 34
Making an individual call .......................................... 34
Receiving calls .............................................................. 35
Identifying a caller (talking party ID).......................... 35
Communicating directly with other radios .................... 36

12 Contents
Contents
Checking your recent calls ........................................... 37
Checking that the channel is clear (monitor) ................ 38
Turning monitor on and off...................................... 38
Call alert paging .......................................................... 39
Checking whether a radio is available .......................... 40
4 Listening to channel traffic....................... 41
Selecting a voting or scan group .................................. 42
Using your radio in different repeater areas ................. 44
Suspending a channel from a voting group .............. 44
Scanning a group of channels ...................................... 45
Understanding the different types of scanning ......... 45
Making a call while scanning.................................... 45
Suspending a channel from a scan group ................. 46
Editing a background scan group ............................. 47
Hearing faint and noisy signals .................................... 49
Turning squelch override on and off......................... 49
5 Sending and receiving messages ............. 50
About messages .......................................................... 51
Sending a message .................................................. 51
Informing other radio users of your status ................... 53
Requesting a status update .......................................... 54
6 Safeguarding you and your radio ............ 55
About locking your radio ............................................. 56
Locking your radio ................................................... 56
Unlocking your radio................................................ 56
Making a radio inoperable ........................................... 57
Sending a Radio Inhibit request ................................ 57
Sending a Radio Uninhibit request............................ 58
Radio monitor ............................................................. 59
Sending a Radio monitor request ............................. 59
About encryption ........................................................ 60
Encrypting your calls ................................................ 60
Making an encrypted call ......................................... 61
Receiving an encrypted call ...................................... 61
Changing your radio’s encryption key ...................... 62
Removing encryption keys from your radio............... 63
About emergency calls ................................................ 65
Making a priority call................................................ 65
Understanding emergency mode.............................. 66

Contents 13
Contents
7 Customizing your radio ............................. 69
About display and keypad backlighting ........................ 70
Turning backlighting on or off.................................. 70
Turning backlighting on momentarily ....................... 71
Adjusting the backlighting level................................ 71
Adjusting the display contrast................................... 71
Reducing power consumption ..................................... 72
Turning low power transmit on or off....................... 72
Customizing the audible alert settings ......................... 73
Changing the volume of all audible tones................. 73
Changing the keypress volume................................. 74
Turning off radio controls and keypress tones........... 74
Hearing only channel traffic...................................... 75
8 Troubleshooting......................................... 76
Troubleshooting .......................................................... 77
Error messages ......................................................... 77
When your radio won’t turn on................................ 78
Identifying the radio’s audible tones ......................... 78
Checking the version of your radio ........................... 79
Removing the microphone ....................................... 79
General care ................................................................ 80
Cleaning the radio.................................................... 80
9 Glossary ...................................................... 81
Licence agreement ..................................... 83
Index ............................................................ 85

14 About this guide
About this guide
1 About this guide
This user’s guide provides information about the
TM9155 mobile radio.
Safety warnings used in this guide
Within this user’s guide, the following warnings are
used to alert you to important safety information:
Warning: There is a potential risk of death or serious
injury.
Caution: There is the risk of minor or moderate injury
to people.
Caution: There is a risk of equipment damage
or malfunction.
Related documentation
The following documentation is also available for your
Tait radio, which you can access from the Tait Technical
Support website (http://support.taitworld.com/):
!TM9100 Installation Guide—covers installing the
TM9100 mobile radios, microphones, antennas,
emergency switches, and external alert devices.
!TM9100 Safety and Compliance Information—sup-
plied with each radio. (The same information is
included in this user’s guide.)
!Accessory installation instructions—may be supplied
with an accessory.

About your radio 15
About your radio
2 About your radio
This section describes all the various buttons and keys
on your radio.
This section covers:
!About your digital radio
!Basic operation
!Radios with a hand-held control head
!Using function keys to access frequently used
features
!Understanding the radio display
!Using the menus to access settings and features
!Understanding the radio indicators

16 About your digital radio
About your radio
About your digital radio
Your digital radio may have some channels
programmed as either analog or dual mode. Dual
mode channels are able to receive both digital and
analog calls.
You may notice differences between your radio’s
analog and digital channels in terms of:
!static noise in low signal areas, and
!radio coverage in marginal reception areas.
Lack of static noise
On digital channels there is no static noise, even in low
signal areas. This lack of static is because your digital
radio removes the ‘noise’ from the call, so that you hear
only clear voice.
Coverage
With analog channels, the background noise in a call
gets progressively worse when you are in fringe areas or
even slightly outside normal coverage areas. With digital
channels, a call remains clear and then drops off quickly
at the border of a coverage area. The reason for this is
that a digital call is either received or it isn't.

Basic operation 17
About your radio
Basic operation
The radio controls are the PTT key, volume control,
on/off key, scroll keys, selection keys and function keys.
Some keys have functions assigned to both short and
long key presses:
!a short key press is less than one second, and
!a long key press is more than one second.
The radio controls and their functions are described in
the following sections.
Zone 11
Channel 12
Talkgr Menu
scroll
keys
on/off key
volume
control
microphone
socket
PTT key
(press-to-talk)
red
display speaker
green
amber
microphone radio status
LEDs
function keys 1
to 4 left
selection
key
right
selection
key

18 Basic operation
About your radio
Turning your radio on and off
Note: If your radio has a security lock, you must enter
your ‘unlock sequence’ before you can use the radio.
See “Unlocking your radio” on page 56.
A long press of the on/off key turns the radio on and off.
When the radio is first turned on, the red, green, and
amber LEDs flash briefly and the radio gives two short
beeps. A brief message may appear on the display.
Adjusting the volume
Rotate the volume control clockwise to increase the
speaker volume, and counter-clockwise to decrease the
volume. The raised dot indicates the current
volume setting.
Zone 11
Channel 12
Talkgr Menu
volume control
on/off key

Basic operation 19
About your radio
About the press-to-talk (PTT) key
Press and hold the PTT key to talk. Release it to listen.
About the keypad microphone
The keypad microphone has a PTT key as well as twelve
alphanumeric keys, two scroll keys, and left and right
selection keys.
The scroll and selection keys work in the same way as
those on the control head (see “Selection keys” and
“Scroll keys” on page 23).
PTT key
(press-to-talk)
microphone
PTT key
(press-to-talk)
microphone
left selection
key
scroll keys
alphanumeric
keys
right selection
key

20 Basic operation
About your radio
Radios with a hand-held control head
Your radio may have a hand-held control head installed,
to enable you to operate the radio at a distance from the
radio body.
The keys and controls work in the same way as those on
the standard control head, with the exception of the
PTT and volume up and down keys. The hand-held
control head also has two additional function keys.
Turning the radio on
There are two controls you can use to turn the radio on:
!the on/off key, or
!the PTT key.
Press the on/off or PTT key to turn the radio on.
Turning the radio off
Press the on/off key to turn the radio off.
Adjusting the volume using the hand-held
control head
Press the key to increase the speaker volume and
the key to decrease the volume.
Zone 11
Channel 12
Talkgr Menu
scroll keys
function key 3
volume up
PTT key
(press-to-talk)
microphone
status LEDs
alphanumeric
keys
right selection
key
volume down
function key 2
on/off key
function key 1
display
function keys
4 to 6
left selection key
+
_