takepayments Desk 3500 User manual

We make it easy.
Your Desk 3500
installation guide.

Getting started
1.
Power supply
2
Set up your Desk 3500 with Ethernet in a convenient
location close to a power source and an Ethernet socket.
To connect an Ethernet cable, connect one side to your
Ethernet output or router and the other side to the ‘ETH’
socket on the Magic box.
Finally, connect the power supply unit into the power
socket on your magic box and to the mains power. After
a short initialisation process, the terminal will display
READY or an idle logo.
Ethernet socket
Power in
Our easy guide will help you get up and running in no time.
We’re excited to have you on board.
1. Getting started
2. How to install your terminal.
We'll cover:

Desk 3500
3
Once completed, the terminal screen will display a
READY prompt and show your merchant number.
To make sure the terminal is fully installed, we
recommend doing a test transaction of 1p. You can
find out how to do this in your Ingenico Desk 3500
Quick-Start Guide.
For the Supervisor code, you won’t be able to use a code
like ‘1234’ or 4 digits that are the same like ‘0000’.
Type in your merchant
number and press ‘OK’.
You can find it in your
welcome email.
Confirm the code you’ve
chosen by typing it in
again and press ‘OK’.
You’ll need to set up a new
supervisor code for admin
access to the terminal. Type
in a memorable code, and
press ‘OK’.
The terminal will then
reboot.
1
5
2
6
3 4
Terminal
Installation
Key In Merchant No.
Contacting GEMS
via local network.
READY
Merchant number:
11111
Connection method
local network.
Supervisor
Enter new 4 digit
supervisor code.
Supervisor
Confirm new 4 digit
supervisor code.
and then
press OK Press ENTER
Please wait...
and then
press OK
and then
press OK
This screen will show
before going to the next
screen automatically.
This screen will show
before going to the next
screen automatically.
3. How to install your terminal.
Power your terminal up and please select your region, which will be GB + NI. Press
‘Enter’ and it will show the first screen below. Follow the steps to install your terminal.
2.

We’re here to help
make things easy.
For any installation questions,
give our team a call on:
01606 566 600
Monday-Friday, 9am-5pm
takepayments Limited. Registered in England and Wales under company number 3102137. 4th Floor, Highbank House, Exchange Street,
Stockport SK3 0ET. Authorised and regulated by the Financial Conduct Authority. takepayments is officially licensed by MasterCard and Visa
International as an Independent Sales organisation and Member Service provider and works in association with a number of merchant
acquiring providers who undertake the processing of card transactions.
In association with
takepayments.com