TallyGenicom 3860 User manual

3860/3880
Quick Reference Guide
GEK-01056

3860/3880
Quick Reference Guide
GEK-01056

GEK-010542
Table of Contents
REGULATORY AND CONFORMANCE DESCRIPTIONS.........................................................3
INTRODUCTION ....................................................................................................................7
SETTING UP THE PRINTER...................................................................................................8
SELECTING A GOOD LOCATION................................................................................................8
UNPACKING THE PRINTER.......................................................................................................8
PRINTER COMPONENTS..........................................................................................................9
INSTALLING THE FRONT TRACTOR..........................................................................................10
POWERING ON THE PRINTER ............................................................................................12
POWER CORDS...................................................................................................................12
PLUG IT IN AND TURN IT ON..................................................................................................12
CONTROL PANEL KEY DESCRIPTION................................................................................13
SELECTING THE DISPLAY LANGUAGE......................................................................................15
TESTING THE PRINTER ......................................................................................................16
INSTALLING THE RIBBON.......................................................................................................16
LOADING PAPER/FORM........................................................................................................19
HOW TO LOAD A FORM..........................................................................................................22
PRINTING A TEST PATTERN..................................................................................................24
PRINT HEAD GAP ADJUSTMENT.............................................................................................26
ADJUST TOP-OF-FORM........................................................................................................26
PAPER HANDLING..............................................................................................................27
PAPER HANDLING CONFIGURATION........................................................................................27
ADJUST PAPER TENSION IN REAR PAPER PATH.......................................................................28
TIPS FOR CONTINUOUS FORMS .............................................................................................29
CONNECTING THE PRINTER TO A HOST SYSTEM.............................................................30
ATTACH TO A DATA SOURCE.................................................................................................30
QUICK STATUS ...................................................................................................................31
MAINTENANCE...................................................................................................................32
REMOVING THE PRINTER RIBBON...........................................................................................32
ROUTINE CLEANING.............................................................................................................33
ERROR HANDLING AND TROUBLESHOOTING ..................................................................36
PROBLEM CAUSE AND POSSIBLE SOLUTIONS...........................................................................36
MENU MAP..........................................................................................................................39
LCD MESSAGE FORMATS..................................................................................................40

3860/80 Quick Reference Guide 3
Regulatory and conformance descriptions
FCC Compliance Statement
This equipment generates and uses radio frequency energy and if
not installed and used properly, i.e. in strict accordance with the
instructions, may cause interference to radio or television reception.
It has been tested and found to comply with the limits for a Class B
computing device pursuant to Subpart B of Part 15 of FCC Rules,
which are designed to provide reasonable protection against such
interference when operated in a residential installation.
Instructions to User
If this equipment does cause interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
•Reorient the receiving antenna.
•Relocate the equipment with respect to the receiver.
•Move the equipment away from the receiver.
•Plug the equipment into a different outlet so that equipment and
receiver are on different branch circuits.
•Ensure that cover mounting screws, attachment connector
screws, and ground wires are tightly secured.
•Ensure that the data cable shield is properly grounded at the
printer and data source connectors. If necessary, consult your
dealer service representative for additional suggestions.
The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. It is the
responsibility of the user to correct such interferences.
The user may find the following booklet prepared by the Federal
Communications Commission helpful: How to Identify and Resolve
Radio-TV Interference Problems.
The above booklet is available from the US. Government Printing
Office, Washington, DC 20402, Stock No. 004-000-00345-4.

GEK-010544
SICHERHEITS – ANLEITUNG
Modelle GENICOM 3860/80 DA
Das Gerät entspricht der Schutzklasse I und muß immer an eine 3-
adrige, geerdete Steckdose angeschlossen werden. Der Netzan-
schluß befindet sich an der Druckerrückwand. Stellen Sie sicher,
daß die Netzspannung mit den Angaben auf dem Typenschild
übereinstimmt.
Einschalten des Druckers:
- Alle Abdeckungen müssen geschlossen sein
- Kaine Gegenstände auf dem Drucker ablegen oder gegen das
Gerät lehnen
- Schalten Sie am Netzschalter den Drucker ein (1). Die “Power-
Anzeige” leuchtet auf und zeigt damit an, daß der Drucker
eingeschaltet ist.
Abschalten:
- Um den Drucker abzuschalten, Schalten Sie am Netzschalter den
Drucker aus (0).
A C H T U N G
Arbeiten und Reparaturen am geöffneten Gerät dürfen nur vom
autorisierten GENICOM – Kundendienst vorgenommen werden.
Bescheinigung des Herstellers/Importeurs
Heirmit wird bescheinigt, daß der / die
3860/80 DA (Gerät, Typ. Bezeichnung)
In Übereinstimmung mit Bestimmungen der
vfg 1046/1984 (Amtsblattverfügung)
funkentstört ist/ sind.
Der Deutschen Bundespost wurde das Inverkehrbringen dieses
Gerätes angezeigt und die
Berechtigung zur Überprüfung der Serie auf Einhaltung der
Bestimmungen eingeräumt.
GENICOM GmbH, Auf der Krautweide 32
65812 Bad Sodenl Taunus
Tel. [phone] Fax [phone]
Name des Herstellers / Importeurs

3860/80 Quick Reference Guide 5
Statement of Compliance
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of
Communications.
Le presént apparail numérique n’ émet pas de bruits radioéletriques
dépassant les limits applicables aux apparails numériques de la
classe B prescrites dans le Réglement aur le brouillage
radioélectrique edicteé par le ministère des Communications du
Canada.
External Devices
Connecting any external device to this printer may affect its
electrostatic discharge (ESD) performance, or its radio frequency
interference (RFI) performance, or both.
Trademark Acknowledgments
All trademarks and registered trademarks are property of their
respective holders.
CENTRONICS of GENICOM, LLC
Epson of Epson America, Incorporated
DEC of COMPAQ Corporation
GENICOM of GENICOM LLC
IBM and Proprinter of International Business Machines Corporation
Patent Information
The design of this equipment is protected by one or more of the
following US. patents and their international equivalents: 4,761,
087; 4,743, 133; 5,066, 153; 4,630, 948; 4,468, 140; 4,213, 714;
4,213, 716; 4,368, 993; 4,627, 344; D-294, 038; 4,988, 224; 4,806,
036; 4,479, 598; 4,706561; 4,162, 131; 4,333, 398; 4,568, 209; D-
272, 741; D-295, 186; 5,037, 222, 4,482, 148; 5,051, 010; 4,487,
515; 5,074, 837; 4,210, 404; 4,322, 172; 4,632,582; D-282; D-282,
173; D-315, 169. Other patents may be pending.

GEK-010546
Code Compliance
Codes and standards the printer conforms to are listed below:
•UL Standard 1950, 3rd Edition
•C-UL C22.2 No. 220
•GS Sign (Safety), international model only)
•FCC Rules, Part 15, Subpart B
•ANSI X3.4-1977 (code set)
•ANSI X3.41-1974 (code extension)
•ANSI X3.64-1979 (additional codes)
•EIA 232C / CCITT V.24 (personality board dependent)
•IEC 950 (EN60950 / 9.88)
•ISO DP 7779-3 / 9 / 82 and ANSI 12.10-1985 (acoustics)
•EN 50082-1 European Immunity
•EN 55022 CISPR-B Radio Frequency Interference
•International units comply with CE Marking directives
Interface Connectors
CAUTION
Interface connectors may exceed class 2 or LPS limits.
Appropriate interconnecting cabling in accordance with the
NEC shall be used during installation.

3860/80 Quick Reference Guide 7
Introduction
This Quick Reference Guide covers the 3860 and 3880 model printers.
They are heavy duty, serial dot matrix printers with single or dual paper
paths and manual or auto print head gap adjustment.
Among some of the advanced features of the printers are:
•automatic or semiautomatic print head gap adjustment on dual path
printers
•remote or local selection of emulations
•remote or local selection of paper paths
•automatic loading of a second paper path when the first path is
empty
•the ability to store, for subsequent recall, four user-defined sets of
parameters called formats
Other characteristics include:
•universal input voltage
•power dissipation: 130 watts maximum
•standard hardware interfaces: menu selectable IEEE1284 parallel
and RS-232 serial
•standard emulations: menu- or host-selectable ANSI X3.64, IBMGP,
IBM Proprinter XL, DEC LA-210, Epson FX286e, and GENICOM
3410.
•standard fonts: menu- or host-selectable Gothic, Gothic Italic, Micro
Gothic, Wide Gothic, Courier, Courier Italic, OCR-A, and OCR-B.
•ANSI Oversized: rotatable, expandable to 18700 points in 10-point
increments.
•ANSI bar codes: Twenty-three styles, rotatable and scaleable.
Reference usage:
•Warning: Warnings are used to alert a user of a hazard that could
cause personal injury or severe damage to the equipment.
•Caution: Cautions are used where there is a risk of damaging the
equipment, parts or supplies.
•Note: Indicates that additional information is available.
NOTE
Complete specifications and references may be found in the
3860/80 User’s Manual.

GEK-010548
Setting Up the Printer
Selecting a Good Location
Choose a printer location that is:
level and solid
Print head speeds are very high. If the printer table is not extremely
stable, the printer may cause the printer table to rock.
away from direct sunlight, away from heaters and heating vents
Ribbon inks dry out in the sun. High temperatures degrade plastic and
stress electrical components
away from excessive dust or moisture
Dust shortens print head and gear train life. Very high humidity causes
paper handling problems.
within 6 feet (1.8 meters) of a grounded AC outlet
The length of the power cord is approximately 6.5 feet (2 meters).
suitable for using the bottom paper path
The printer stand must have a slot through which to feed paper. A
suitable pedestal is available from GENICOM. The bottom paper path is
the best choice for labels, bar code labels, multi-part forms, card stock
and other hard-to-feed stock.
Unpacking the Printer
Packaged with the printer is an Unpacking/Re-packing Instruction Sheet,
this Quick Reference Guide, a Compact Disk containing the User’s
Manual and the Programmer’s Manual, a power cord, a ribbon cartridge,
two paper guides, and a tractor assembly.
Follow the information on the Unpacking Instruction Sheet.

3860/80 Quick Reference Guide 9
Printer Components
TOP
DOOR
OPERATOR
KEYS
DISPLAY
(LCD)
REAR
DOOR
CONTROL
PANEL
FRONT
DOOR
FRONT VIEW
SERIAL
CONNECTOR
PARALLEL
CONNECTOR
POWER CORD
CONNECTOR
POWER
ON/OFF
SWITCH
PRINTER
COVER
REAR
DOOR
TOP
DOOR
REAR VIEW