TallyGenicom Intelliprint mL260 User manual

Jun 04 Publication No. GEG-99199
TallyGenicom Intelliprint
mL260 User Guide

Publication No. GEG-99199 Jun 04
ii TallyGenicom Intelliprint mL260 User Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names
mentioned in this manual may also be trademarks or registered trademarks of their respective owners.
Registered trademarks are registered in the United States Patent and Trademark Office; some trademarks may
also be registered in other countries. TallyGenicom, the TallyGenicom logo, are registered trademarks of
TallyGenicom. PostScript is a trademark of Adobe Systems Incorporated for a page description language and
may be registered in certain jurisdictions. Throughout this manual, “PostScript Level 3” (PS-3) is used to refer to
a set of capabilities defined by Adobe Systems for its PostScript Level 3 page description language. Adobe,
Adobe PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Apple, AppleTalk, EtherTalk, LaserWriter,
LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan. DEC, DECnet, LN03, VMS/Digital
Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/Hewlett-Packard Co. IBM PC,
Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/
Microsoft Corporation. Novell and NetWare/Novell, Inc. The ENERGY STAR logo/United States Environmental
Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
UNIX/UNIX Systems Laboratories. Ethernet/TallyGenicom Corporation.
Proprietary Statement
The digitally encoded software included with your mL260 is Copyrighted © 2004 by TallyGenicom. All Rights
Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in
any manner or on any media, in whole or in part, without the express written permission of GTI.
Copyright Notice
This manual is Copyrighted © 2004 by TallyGenicom. All Rights Reserved. This manual may not be copied in
whole or in part, nor transferred to any other media or language, without the express written permission of
TallyGenicom.
The specifications of your printer and the content of this publication are subject to change without prior notice.
Every attempt has been made to verify the accuracy of the content herein.
◆ ◆ ◆

Jun 04 Genicom Publication No. GEG-99199
Contents
1-iii Contents 1-iii
Preface 1-1
About this Manual 1-2
Scope 1-2
Overview 1-2
Printer Orientation 1-3
Conventions 1-3
About the Printer 1-4
Features 1-4
Available Configuration 1-5
Chapter 1
1-1
Getting Started 1-1
Safety Precautions 1-2
Handling the Printer 1-2
Package Contents 1-2
CD-ROM Contents 1-3
Printer Location Requirements 1-3
Printer Weight and Dimensions 1-3
Space Requirements 1-4
Environment 1-5

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Parts of the Printer 1-6
Optional Printer Accessories 1-9
Paper Path 1-9
Chapter 2 2-1 Using the Printer 2-1
Connecting the Printer to the AC Outlet 2-2
Turning Power On and Off 2-3
Connecting the Printer to the Host Computer 2-4
Parallel Port 2-4
USB Port 2-4
OS Support 2-4
Selecting Print Media 2-4
Paper and Print Media To Avoid 2-4
Correct Paper Storage 2-5
Print Media Capacities 2-5
Print Media Weight, Type, and Size 2-7
Loading the Universal Paper Tray 2-7
Loading the Front Tray 2-11
Chapter 3 3-1 Understanding and Navigating the Control
Panel Menus 3-1
Control Panel Features 3-2
LCD Display 3-2
LED Indicators 3-3
Pushbuttons 3-3

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Navigating the Control Panel Menus 3-4
Menu Structure 3-6
Job Library 3-7
Job Accounting 3-8
Paper Menu 3-9
Interface Menu 3-12
PS Menu 3-15
PCL Menu 3-16
System Menu 3-19
Quality Menu 3-21
Functions Menu 3-22
Status Menu 3-23
FLASH Menu 3-23
DISK Menu 3-24
Chapter 4 4-1 Maintaining the Printer 4-1
Upgrading Printer Firmware 4-2
Upgrading Firmware Using the Parallel Interface 4-2
Upgrading Firmware Using the Network Interface 4-2
Replacing Printer Components 4-3
Replacing the Toner Cartridge 4-3
Replacing the Fuser 4-6
Replacing Feed Roll, Nudger Roll, and Retard Roll 4-9
Replacing the BTR Roller 4-14
Cleaning the Printer 4-18
Cleaning the Exterior 4-18
Cleaning the Interior 4-19
Moving the Printer 4-21
Moving the Printer a Short Distance 4-21
Moving the Printer a Long Distance 4-21
Storing the Printer for Long Periods of Time 4-22
Chapter 5 5-1 Troubleshooting 5-1
Installation Problems 5-2
Inoperative Printer 5-3
No Ready Message 5-3
Noise, Smoke, or Smell 5-3
Paper Jams 5-4
Clearing an E2 Paper Jam 5-6

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Clearing an E3 Paper Jam 5-8
Clearing an E4 Jam 5-10
Clearing an E7 Paper Jam 5-13
Clearing an E6 Paper Jam 5-16
Print Image Quality Problems 5-18
Other Print Image Quality Problems 5-21
Miscellaneous Problems 5-22
Printer is Inoperative 5-22
Printer Operates Erratically 5-23
Printer Makes Unusual Noises 5-24
Room Lights Dim or Flicker When Printer Starts 5-25
Printer Interferes with Nearby Radio or Television Reception 5-25
Warning Messages and Error Messages 5-26
Warning Messages 5-27
Error Messages 5-28
Chapter 6 6-1 Using the Duplexer 6-1
About the Duplexer 6-2
Major Components of the Duplexer 6-2
Installing the Duplexer 6-2
Testing the Duplexer 6-4
Solving Duplexer Problems 6-6
Interpreting Duplexer Error Codes 6-6
Installation Problems 6-6
Clearing Duplex Paper Jams 6-7
Correcting Miscellaneous Duplexer Problems 6-10
Removing the Duplexer 6-13
Chapter 7 7-1 Using the 550 Sheet Feeder 7-1
About the 550 Sheet Feeder 7-2
Major Components of the 550 Sheet Feeder 7-2
Installing the 550 Sheet Paper Feeders 7-3
Installing One Paper Feeder 7-3
Installing Two Paper Feeders 7-6
Testing the 550 Sheet Feeder 7-11
Selecting Print Media 7-11
Paper and Print Media To Avoid 7-11
Correct Paper Storage 7-11
Print Media Weight, Type, and Size 7-12

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Loading Print Media 7-12
Loading the A4/Letter/Legal Paper Tray 7-12
Solving 550 Sheet Feeder Problems 7-16
Interpreting Paper Feeder Error Messages 7-17
Installation Problems 7-17
Clearing an E2 Paper Jam 7-18
Correcting Miscellaneous Paper Feeder Problems 7-19
Maintaining the 550 Sheet Feeder 7-21
Replacing Feed Roll, Nudger Roll, and Retard Roll 7-21
Removing the 550 Sheet Feeder 7-26
Moving the 550 Sheet Feeder 7-29
Moving the Printer and 550 Sheet Feeder a Short Distance 7-29
Moving the Printer and 550 Sheet Feeder a Long Distance 7-29
Chapter 8 8-1 Using the Envelope Feeder 8-1
About the Envelope Feeder 8-2
Installing the Envelope Feeder 8-2
Installing the Envelope Feeder 8-2
Testing the Envelope Feeder 8-4
Selecting Print Media 8-4
Paper and Print Media To Avoid 8-5
Correct Paper Storage 8-5
Print Media Weight, Type, and Size 8-5
Loading the Envelope Feeder 8-6
Solving Envelope Feeder Problems 8-7
Envelopes Become Creased when Printing 8-7
Interpreting Envelope Feeder Error Messages 8-10
Correcting Miscellaneous Envelope Feeder Problems 8-10
Maintaining the Envelope Feeder 8-13
Cleaning the Exterior of the Envelope Feeder 8-13
Chapter 9 9-1 Using the Offset Catch Tray 9-1
About the Offset Catch Tray 9-2
Major Components of the Offset Catch Tray 9-3
Installing the Offset Catch Tray 9-3
Testing the Offset Catch Tray 9-7
Solving Offset Catch Tray Problems 9-7
Interpreting Offset Catch Tray Error Messages 9-8
Installation Problems 9-8
Clearing an Offset Catch Tray Paper Jam 9-9

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Correcting Miscellaneous Offset Catch Tray Problems 9-10
Maintaining the Offset Catch Tray 9-13
Cleaning the Exterior of the Offset Catch Tray 9-13
Removing the Offset Catch Tray 9-13
Moving the Offset Catch Tray 9-16
Moving the Offset Catch Tray a Short Distance 9-16
Moving the Offset Catch Tray a Long Distance 9-16
Chapter 10
10-1
Optional Extended Features 10-1
Installing DRAM Memory DIMMS 10-2
Removing Printer Side Cover 10-2
Installing SDRAM MEMORY DIMMs on the Controller Assembly 10-3
Replacing the Printer Side Cover 10-4
Installing a FLASH DIMM Module 10-5
Flash DIMM 10-5
Removing Printer Side Cover 10-5
Installing the optional user FLASH DIMM on the Controller Assembly
10-6
Replacing the Printer Side Cover 10-7
Loading Code from the FLASH DIMM 10-9
Using the Hard Disk Option and User Flash DIMM Module 10-9
Operator Panel MENU Structure 10-10
Using the Disk Menu 10-11
Using the Flash Menu 10-11
Using the PCL and PostScript Power-On Files Feature 10-12
Using the FLASH SIMM or Hard Disk Option as a PostScript Device 10-12
PostScript Operators 10-13
Device Parameter Sets 10-13
Warmstart.ps and Sys/Start Files 10-13
Power-on Files Defined 10-15
Collating Feature 10-16
Saved Jobs Feature 10-19
Job Accounting Feature 10-25
Operator Panel Access 10-27
Printer Driver Access 10-28
Custom Page size and Microsoft Word, Word 2000, and Word 2003
10-31
Resolution 10-31
Printer Setup 10-38
Job Accounting 10-43
Control Panel MENU structure 10-48
Disabling the Serial Interface 10-52
Serial 10-52

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References for OpenVMS users 10-52
RS-232C Serial Cable Pin Assignments 10-53
RS-422 Serial Cable Pin Assignments 10-53
Troubleshooting 10-53
Control Panel Error Messages 10-53
Obtaining Help and Information 10-54
10-55
Appendix A
A-1
Customer Support and Part Numbers A-1
Obtaining Help and Information A-2
Your Point of Purchase A-2
Your Application Vendor A-2
Technical Support A-2
Internet A-2
TallyGenicom Technical Support A-2
TallyGenicom Worldwide Offices A-3
TallyGenicom Part Numbers A-4
Printers A-4
Paper Handling Options A-4
Network Interfaces A-4
DRAM, FLASH SIMM and Hard Disk Drive Options A-5
User Publications and CD ROM A-5
Consumables A-5
Appendix B
B-1
Safety Notes and Regulatory Compliance B-1
Safety Notes B-2
Regulatory Compliance B-2
Safety Compliance B-2
EMC Compliance B-3

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