TallyGenicom 2365 User manual

User guide Matrix printer
2365
2380

User guide Table of contents
I
Table of contents
Introduction 1
Printer features 1
Symbols used 1
About this manual 2
Printer at a glance 3
Printer in tractor mode 4
Paperway 5
Installation 7
Unpacking the printer 7
Placing your printer 8
Checking the printer voltage 9
Connecting the printer 9
Switching on the printer 10
Inserting the ribbon cassette 11
Installing the ribbon cassette the first time 11
Changing the ribbon cassette 17
Printer drivers 23
Installing a printer driver in Windows 95/98/ME 23
Installing a printer driver in Windows 2000/2003/XP 24
Other operating systems 25
Changing printer settings 26
Form settings (Windows 2000/2003/XP) 26
Loading optional firmware 27
Troubleshooting 27
The control panel 29
The LC display 30
Online mode 31
Offline mode 31
Setup mode 32
Messages in the LC display 33
Key functions when turning on the printer 35

Table of contents User guide
II
Paper handling 37
Loading paper 37
Paper transport 40
Moving the paper to the tear position 41
Removing paper 42
Settings 43
Setting the print head gap 43
Setting the tear position 44
Setting the first printing line (TOF) 45
Selecting character density and font 46
2T model 47
Introduction 47
Rear tractor paper path 47
Loading paper into the rear tractor 48
Paper guiding
bracket 50
Selecting the rear tractor 50
The Menu 53
Programming via the control panel 53
Enabling access to menu mode 53
Calling up the menu 53
Menu configurations 54
Menu handling 55
Save settings 55
Selecting the LC display language 56
Terminating Setup mode 57
Menu structure 58
Menu parameters 59
Printing out menu configurations (Print) 59
Loading menu configurations (Menu) 59
Reset to default values (Reset) 60
Quietmode (Quietm.) 60
Selecting font (Font) 61
Setting character density (CPI) 62
Setting line spacing (LPI) 62
Skiping perforation (Skip) 63

User guide Table of contents
III
Selecting start signal for escape sequence (ESCChar) 63
Selecting emulation (Emulate) 64
Bidirectional printing (Bidir) 64
Settings for interfaces (I/O) 65
Serial interface (Serial) 65
Data transmssion rate (Baud) 65
Data format (Format) 66
Further Settings (Special) 67
Error handling (ErrMode) 67
Block end character (Blockend) 67
Signal feedback (Remote) 68
Transparence (Handthr) 68
Protocol (Protocol) 69
Signal Processing (DTR) 69
Selecting interface (Interf.) 70
Interface buffer (Buffer) 70
Ethernet interface
(ETH-INT) 71
Setting IP address (IP Addr) 71
Setting Gateway address (Gateway) 71
Setting Subnet mask (Subnet) 72
IP address administration
(IP Get M) 73
Banner page (Banner) 73
Ethernet speed (EthSpeed) 74
Selecting character set
(CG-Tab) 75
IBM character set (CharSet) 75
National character set (Country) 76
Slashed zero
(Sl.Zero) 76
Automatic carriage return (Auto-CR) 77
Automatic line feed
(Auto-LF) 77
Menu lock (MenLock) 78
Language (Language) 78
Paper parameters (Paper) 79
Form length (Forml) 79
First printing position (FormAdj) 81
Printhead gap manually (Head) 82
View and tear position (AutoTear) 83

Table of contents User guide
IV
Line length (Width) 84
Barcode (Barcode) 84
Normal characters and barcode (Barmode) 85
Vertical position after oversized barcode (BarTop) 85
Vertical position after oversized character (LCPtop) 86
Form feed mode (FFmode) 87
Setting and activating options (PapOpt) 88
Activation of tractors (AutoTra) 88
Activation of automatic sheet feeder (AutoASF) 89
Menu settings (example) 90
Advanced menu 91
Test functions 91
Printer self-test (Rolling ASCII) 92
Exiting Rolling ASCII test mode 93
Interface test
(Hex-Dump) 94
Printout in Hex-Dump 94
Terminating Hex-Dump 95
Advanced settings 96
Automatic paper motion sensor (PMS) 98
Form length (Forml) 99
Automatic gap adjustment (AGA) 99
Paper handling (Paphand) 100
Increasing the printhead gap (Head up) 100
Paper width (Pagewid) 101
Left-hand area (Leftzon) 101
Right-hand area (Rightzo) 102
Physical left margin (Physlm) 102
Bidirectional parallel interface (CX-bid) 103
Line wrap (Wrap) 103
Beep at paper end (Sound) 104
Deactivate single sheet feeder (Single) 104
Settings for paper with dark back (Pap.back) 105
Setting for printing copy paper (HvyForm) 105
Automatic paper width detection (APW) 106
Automatic detection of the top paper margin (AED) 107
Serial number (SerialN) 108
Asset number (AssetN) 108

User guide Table of contents
V
Troubleshooting 109
General print problems 110
The display remains dark 110
The display is lit, but the printer does not print 110
Problems with the paper feed 111
Paper jam 111
Prints not or intermittent not with the internal Ethernet
interface (ETH-INT) 112
Problems with the print quality 113
Print is too pale 113
Smudged print 113
Prints undefined characters 113
The first line is not completely printed out at the top 113
Dots within characters are missing 113
Error messages via the display 114
Additional display messages 118
Care and maintenance 119
Replacing the fuse 119
Cleaning the housing 120
Cleaning the interior 120
Cleaning the platen 121
Ribbon 121
Cleaning the upper friction 122
Carriage shafts 122
Specifications 123
Printer specifications 123
Interface specifications 127
Paper specifications 128
Character sets 129
MTPL standard character set 130
MTPL, international substitution characters 131
OCR-A character set 132
OCR-B character set 133
Available character sets and fonts 134

Table of contents User guide
VI
Emulations 137
General 137
Escape sequences 137
What are escape sequences? 138
MTPL sequences 138
Control codes 138
The $$ procedure 138
Example: 138
How are escape sequences used? 139
MTPL 139
Example in BASIC 139
Example in Pascal 139
Printout 139
List of available control codes 140
Genicom ANSI Emulation 150
Barcode 152
List of available barcodes 152
US Postnet barcode 153
Royal Mail Customer barcode 153
KIX barcode 154
USPS Intelligent Mail barcode 154
Large character printing 155
List of additional control codes 156
Interfaces 157
Parallel interface 158
Connector assignment 158
Ethernet interface 159
Hardware 159
Supported operating systems 159
Supported protocols 159
Designation of IP address 159
Configuration 159
Status 159
Management 159
Setup 159
Physical printer port in Ethernet with TCP/IP 160
Example of a printer connected to a computer in an
Ethernet 160
Example of several devices in an Ethernet 160

User guide Table of contents
VII
Optional serial interface V.24/RS232C 161
Connector assignment 161
Interface cable (serial interface) 162
Input signals 162
Output signals 162
Protocols 163
Memory mode XON/XOFF 163
Memory mode Robust XON/XOFF 163
Extended menu functions with the ENQ/STX and
ETX/ACK protocols selected 163
ENQ/STX protocol 164
ETX/ACK protocol 164
Options and accessories 165
Options 165
Tractor 2, front 165
Autocut facility 165
Printer pedestal 165
ESD brush 165
Cable cover 165
Interface modules 166
Optional firmware 166
Accessories 167
Ribbon cassettes 167
Programming manuals 167
Index 169