Tandberg Data MSERIES RMC USER User manual

Tandberg Data M-Series
Remote Management Card
User’s Guide
T6473046-01
Ver. 1, Rel. 0

6207947-07cN 49
Tandberg Data M-Series Remote Management Card User’s Guide, T6473046-01, Ver. 1, Rel. 0,November 2002,
Made in USA.
Tandberg Data provides this publication “as is” without warranty of any kind, either express or implied,
including but not limited to the implied warranties of merchantability or fitness for a particular purpose.
Tandberg Data may revise this publication from time to time without notice.
COPYRIGHT STATEMENT
© Copyright 2002 by Quantum Corporation. All rights reserved.
Your right to copy this document is limited by copyright law. Making copies or adaptations without prior
written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of
the law.
TRADEMARK STATEMENT
StackLink is a trademark of Quantum Corporation.
Other trademarks may be mentioned herein which belong to other companies

Tandberg Data M-Series Remote Management Card User’s Guide iii
Contents
Preface xi
Chapter 1 RMC Server Management 1
Management Console Web Pages........................................................2
Accessing Management Console Web Pages...............................2
Using the Management Console Web Pages ..............................4
First Time User Account Setup ...................................................... 6
Accessing Online Help....................................................................6
Accessing the Tandberg Data Web Site ........................................6
Network Configuration ......................................................................... 6
Viewing or Editing Network Configuration................................ 7
Date and Time Configuration...............................................................8
Accessing Date and Time Configuration...................................... 8
User Management ..................................................................................9
Accessing User Management .........................................................9
Viewing User Accounts ................................................................ 10
Adding User Accounts.................................................................. 10
Deleting User Accounts ................................................................ 12

iv Tandberg Data M-Series Remote Management Card User’s Guide
Utilities ...................................................................................................12
Accessing Utilities..........................................................................12
Uploading New Software Image .................................................13
Activating New Software Image..................................................14
Rebooting the RMC and Library..................................................15
Shutting Down the RMC...............................................................15
Chapter 2 ALERT SNMP 17
ALERT SNMP Configuration .............................................................17
ALERT SNMP Community Management ........................................19
Accessing Community Management..........................................20
Viewing Communities ..................................................................21
Adding Communities....................................................................21
Deleting Communities ..................................................................22
Chapter 3 ALERT E-mail 23
Contact Configuration .........................................................................23
Message Configuration........................................................................26
Accessing Message Configuration...............................................28
Viewing E-mail Recipients............................................................28
Adding E-mail Recipients.............................................................29
Deleting E-mail Recipients ...........................................................29
E-mail Configuration ...........................................................................29
Viewing or Changing E-mail Configuration..............................30
Test E-mail.......................................................................................31
Chapter 4 ALERT Library Management 33
Library Status ........................................................................................34
Accessing Library Status...............................................................34
Cartridge Movement .....................................................................36
Cartridge Movement .....................................................................37
Viewing Drive Element Information...........................................38
Library Configuration..........................................................................40
SCSI ID Configuration...................................................................41

Tandberg Data M-Series Remote Management Card User’s Guide v
Library Statistics ................................................................................... 42
Accessing Library Statistics .......................................................... 42
Service Operations................................................................................44
Accessing Service Operations ......................................................45
Selftests............................................................................................ 45
Initializing Statistics.......................................................................46
Library Firmware Upload.............................................................46
Monitoring Configuration...................................................................47
Accessing Monitoring Configuration ......................................... 47
Monitoring Interval .......................................................................48
Weekly Status Report ....................................................................49
Event History ........................................................................................49
Chapter 5 Getting Help 51
Appendix A Event Details Listing 53
Appendix B Battery Statements 73
Glossary 77
Index 81

vi Tandberg Data M-Series Remote Management Card User’s Guide

Tandberg Data M-Series Remote Management Card User’s Guide vii
Figures
Figure 1 M-Series Remote Management Card Home Page..........4
Figure 2 Network Configuration .....................................................7
Figure 3 Date and Time Configuration ........................................... 9
Figure 4 User Management.............................................................10
Figure 5 Edit Users........................................................................... 11
Figure 6 Utilities ............................................................................... 13
Figure 7 Shutdown Remote Management Card .......................... 16
Figure 8 SNMP Configuration........................................................18
Figure 9 Community Management ...............................................20
Figure 10 Edit Community ...............................................................21
Figure 11 Contact Configuration......................................................24
Figure 12 Message Configuration ....................................................27
Figure 13 E-mail Configuration........................................................30
Figure 14 Library Status ....................................................................36
Figure 15 Library Status (continued)...............................................38
Figure 16 Element Information ........................................................39

viii Tandberg Data M-Series Remote Management Card User’s Guide
Figure 17 Library Configuration (SCSI ID Configuration)...........41
Figure 18 Library Statistics................................................................43
Figure 19 Library Statistics (continued) ..........................................44
Figure 20 Service Operations............................................................45
Figure 21 Monitoring Configuration ...............................................48
Figure 22 Event History.....................................................................50
Figure 23 Help.....................................................................................52

Tandberg Data M-Series Remote Management Card User’s Guide ix
Tables
Table 1 RMC Defaults ...................................................................... 2
Table 2 Network Configuration Fields..........................................8
Table 3 SNMP Configuration Fields ............................................ 19
Table 4 Contact Configuration Fields..........................................25
Table 5 Message Configuration Fields ........................................27
Table 6 E-mail Configuration Fields ............................................31
Table 7 Library Status Fields......................................................... 34
Table 8 Element Information Fields.............................................39
Table 9 Information Events Detail ...............................................53
Table 10 Warning Events Detail .....................................................60
Table 11 Failure Events Detail ........................................................63

x Tandberg Data M-Series Remote Management Card User’s Guide

Tandberg Data M-Series Remote Management Card User’s Guide xi
Preface
Audience This manual is intended for use by customers who have purchased
a Tandberg M-Series library. This manual assumes the reader has a
moderate level of general computer knowledge and server systems
administration experience. This experience includes the
installation of expansion cards as well as the administration of
Windows operating systems, Ethernet, and TCP/IP networks.
Purpose This document provides information about the M-Series Remote
Management Card (RMC) options available including:
• RMC Server Management
• ALERT E-mail
• ALERT SNMP
• ALERT Library Management
Manual
Illustrations For this manual, a single frame M2500 configuration is used for
illustration. The Management Console screens, showing libraries,
status, or statistics for your configuration, may vary from those
shown in this manual.

xii Tandberg Data M-Series Remote Management Card User’s Guide
System
Requirements As a minimum requirement, the following library firmware
versions are required:
In addition, a network connection and browser software are
required to manage the library from a remote location.
Browser Support Internet browser software is not supplied with the RMC. You must
obtain and install a browser independently. RMC supports the
following Internet browsers:
•Microsoft
®Internet Explorer®(IE) 5.5 or 6.0
• Netscape™ Communicator™ 4.78 and 6.2
Other versions of these products may be supported in future
releases of the RMC software.
Notational
Conventions This manual uses the following conventions:
Related
Documents Documents related to the M-Series Remote Management Card are
shown in the following table:
Library Boot Block System Code
M1500/M2500 3.00 3.03
Caution: Cautions indicate potential hazards to equipment.
Note: Notes emphasize important information related to the
main topic.
Warning: Warnings indicate potential hazards to personal
safety.

Tandberg Data M-Series Remote Management Card User’s Guide xiii
M-Series Remote Management Card and M-Series Libraries
Documentation
Refer to the appropriate product manuals for information about
your tape drive and cartridges. Use Adobe®Acrobat®Reader®4
or higher to view the appropriate Portable Document Format
(PDF) file.
SCSI-2 Specification
The SCSI-2 Communications Specification is the proposed
American National Standard for information systems, dated
March 9, 1990. Copies may be obtained from:
Global Engineering Documents
15 Inverness Way, East
Englewood, CO 80112
[phone] or [phone]
Document Title Document Description
M-Series User’s Guide
(PN T6423045)
This guide provides information on the
installation and operation of the
M-Series library.
M-Series Installation Guide
(PN T6423046)
This guide provides information on the
unpacking and installation of M-Series
libraries.
M-Series Quick Reference
Guide (PN T6473046)
This guide provides easy, step-by-step
instructions for installation and
upgrade of the M-Series Remote
Management Card.

xiv Tandberg Data M-Series Remote Management Card User’s Guide

Tandberg Data M-Series Remote Management Card User’s Guide 1
Chapter 1
RMC Server
Management
The M-Series Remote Management Card (RMC) is managed
through the following Management Console Web pages accessible
by using the Management Console and Internet browser software
installed on the host computer:
•Network Configuration on page 6 allows you to set up
information about the host, IP address, and Internet addresses.
•Date and Time Configuration on page 8 allows you to set or
adjust the date and time of the library.
•User Management on page 9 allows you set up users that are
permitted access to the RMC and define their passwords.
•Utilities on page 12 allows you to perform maintenance
functions on the RMC including software upgrades and
rebooting the RMC system.

Chapter 1 RMC Server Management
Management Console Web Pages
2 Tandberg Data M-Series Remote Management Card User’s Guide
Management Console Web Pages 1
Internet browser software is not supplied with the RMC. You must
obtain and install a browser independently. The Management
Console supports the following Internet browsers:
• Microsoft Internet Explorer 5.5 and 6.0
You can download this software from
http://www.microsoft.com.
• Netscape Communicator 4.78 and 6.2
You can download this software from
http://www.netscape.com.
Accessing
Management
Console Web
Pages 1
To access the Management Console Web pages:
1On the host computer, open the Internet browser software.
2The RMC is set with the following defaults:
Table 1 RMC
Defaults
By default, the RMC card uses Dynamic Host Configuration
Protocol (DHCP) and is enabled for assignment of IP
addresses. The network defines and assigns the IP address
based on the range allowed by the network administrator.
Field Description
Use DHCP Enabled
Hostname PMC300-[MAC address]
Domain [local domain]
IP Address 192.168.1.1
Subnet Mask 255.255.255.0
Default Gateway [default or blank]

Chapter 1 RMC Server Management
Management Console Web Pages
Tandberg Data M-Series Remote Management Card User’s Guide 3
If DHCP is not available on your network for IP addressing,
the DHCP request times out after approximately 30 seconds.
The RMC then assigns itself the static IP address of 192.168.1.1.
If 198.168.x.x is already used in the network, 10.0.0.x will be
used instead.
In the Address field of your browser, type http://192.168.1.1/.
This static IP address is the default address for accessing the
RMC.
The Subnet Mask default is 255.255.255.0. If your subnet mask
is different, you need to set up an isolated network, access the
RMC, and modify it from the Management Console Web pages
and add it into the appropriate network.
If you are still having problems accessing the IP address,
contact your local system administrator for information on
including the RMC in your network.
The Internet browser displays the Management Console Home
page as shown in figure 1.
Note: In some cases, you may have to temporarily
configure a host computer’s network configuration to
the IP address 192.168.1.x, where x is some number
between 2 and 254. Enter the subnet mask as
255.255.255.0.
Using your browser, enter 192.168.1.1 to access the
Management Console Web page. At this point,
change the RMC network configuration to an
appropriate IP address and subnet mask for your
network.

Chapter 1 RMC Server Management
Management Console Web Pages
4 Tandberg Data M-Series Remote Management Card User’s Guide
Figure 1 M-Series
Remote Management
Card Home Page
Using the
Management
Console Web
Pages 1
The first page that displays when you access the Management
Console Web pages is the RMC Home page as shown in figure 1.
This page includes information on the library status as follows:
• Unable to communicate with library
• Library is available
• Library is unavailable
—initializing
—demo running
—diagnostic running
The status Unable to communicate with library indicates a
communications problem between the RMC and the library, such
as a bad serial connection from the RMC to the library, or a
conflicting baud rate between the library and the RMC.
Note: The RMC communicates with the library at the library’s
default baud rate of 38400. You may use the menu on
library’s front panel to check or set the library’s baud
rate.
Banner and
link to the
Tandberg Data
Web site
Management
frame
Navigation
frame
Status icon

Chapter 1 RMC Server Management
Management Console Web Pages
Tandberg Data M-Series Remote Management Card User’s Guide 5
The library status Library is available indicates a new installation or
the library is ready for normal operation.
The status Library is unavailable indicates the library is in Standby
mode, Stop mode, initializing, demo mode, diagnostics in
progress, or that SCSI communication is disabled. This means the
library is not available to the host system for backup operations.
The Home page is divided into four sections:
• The banner section displaying the corporate logo and software
name.
• The navigation frame displays a list of the Management
Console Web pages. To view a page, select its corresponding
link.
• The status icon displays the state of the library.
• The management frame displays the page selected from the
navigation frame.
To return to a previous Web page, select the appropriate page from
the navigation frame. The Tandberg Data logo in the banner
portion of the page is a link to the www.tandberg.com Web site.
The status icon indicates the state of the library by two colors. This
icon is also a direct link to the library status page. The user name
and password may need to be entered to access the page. The
colors of the status icon display the following corresponding
states:
Color Library Communication Status
Green Library is available
Red Library is unavailable
—initializing
—demo running
—diagnostic running (Service mode)
—in Standby or Stop mode
Unable to communicate with library

Chapter 1 RMC Server Management
Network Configuration
6 Tandberg Data M-Series Remote Management Card User’s Guide
First Time User
Account Setup 1
Accessing another page for the first time from the Home page
requires you to enter a user name and password.
Accessing Online
Help 1
The Management Console Web pages provide extensive online
help files defining actions and terms for every function, feature,
and field within the RMC. For more information, see Getting Help
on page 51.
Accessing the
Tandberg Data
Web Site 1
To access the Tandberg Data Web site:
1Click the Tandberg Data logo in the banner frame of the RMC
Home page as shown in figure 1. This link launches the Internet
browser and displays the Tandberg Data Web site.
2To return to the Management Console Web pages, press Back
in the browser frame.
Network Configuration 1
The following sections provide information on configuring and
setting up the RMC.
Note: A default user name (admin) and password (admin) is
provided with the installation of the RMC.
Caution: To protect the integrity of your network and RMC
access, a new administration account should be set
up when you begin using the RMC with your library.
After this is accomplished, delete the existing admin
account. Please refer to Adding User Accounts on
page 10 and Deleting User Accounts on page 12.