Tascam VS-R264 User manual

VS-R264
VIDEO STREAMER/RECORDER
VS-R265
4K/UHD VIDEO STREAMER/RECORDER
VCDOC0035B
REFERENCE MANUAL

2 TASCAM VS-R264 / VS-R265
Contents
1 - Introduction........................................................................ 3
Features.......................................................................................................3
Conventions used in this manual.......................................................3
Trademarks.................................................................................................3
2 - Names and Functions of Parts ........................................... 4
Front panel.................................................................................................4
Rear panel...................................................................................................5
3 - Preparation ......................................................................... 6
Installing the attachment brackets ...................................................6
Installing on or under a desk...............................................................6
Connecting Euroblock plugs...............................................................6
Connecting other equipment.............................................................7
Connecting the power...........................................................................7
Inserting and removing SD card ........................................................8
Inserting SD card.................................................................................8
Removing SD card...............................................................................8
SD card write protection...................................................................8
Connecting and disconnecting USB storage.................................8
Connecting USB storage...................................................................8
Disconnecting USB storage.............................................................8
4 - Using Streaming Dashboard.............................................. 9
Overview.....................................................................................................9
Installing TASCAM DISCOVERY............................................................9
Connecting Streaming Dashboard to a VS-R264/VS-R265 .......9
Screen overviews.................................................................................. 10
Tab Area overview............................................................................ 10
Encoder Control page ......................................................................... 11
Encoder Audio Settings screen settings.................................. 12
Encoder Settings screen settings ............................................... 12
Output Settings screen settings ................................................. 14
Decoder Control page......................................................................... 17
Decoder Audio Settings screen settings.................................. 18
Decoder Stream Settings screen settings ............................... 18
Decoder stream settings ............................................................... 19
Device Settings screen........................................................................ 20
General page...................................................................................... 20
Security page..................................................................................... 20
Network page.................................................................................... 21
NTP page............................................................................................. 21
Advanced page...................................................................................... 22
5 - Hardware Reset Function................................................. 23
6 - Specifications.................................................................... 24
Inputs and outputs............................................................................... 24
Video inputs and outputs ............................................................. 24
Audio inputs and outputs............................................................. 24
Control input/output...................................................................... 24
Audio performance ......................................................................... 25
Other ......................................................................................................... 25
Dimensional drawings........................................................................ 26

TASCAM VS-R264 / VS-R265 3
1 - Introduction
Features
oStreams Full HD (1920x1080p) video signals encoded to
H.264 (VS-R264)
oStreams 4K UHD (3840x2160p) video signals encoded to
H.265 (VS-R265)
oDecodes streaming video signals
iFull HD (1920x1080p): VS-R264
i4K UHD (3840x2160p): VS-R265
oCompatible with major streaming protocols such as RTMP,
RTSP and HLS
oUnicast and multicast streaming support
oEquipped with balanced analog Euroblock connectors for
audio I/O
oReference level switching function and output level
configuration function installed
oRecorder function installed
oRecords video data directly to SD cards
oExternal video storage via USB 3.0
oUploads recorded files on SD cards or external storages up to
FTP servers
oWeb browser based remote control to configure unit settings
oSupports Gigabit Ethernet
oSupports PoE Plus (Power over Ethernet Plus) Power supply
also can be done by the optional AC adapter(TASCAM PS-
P1220E: sold separately)
oCompact half-rack size. Included surface rack mountable
angles allow installation on different usage scenes and
environments.
Note about computer operation
If you are unsure about anything related to the basic operation
of a computer when it is mentioned in an explanation in this
manual, please refer to the computer operation manual.
To use this unit with a computer, dedicated software must be
installed on the computer.
For details about software installation, see “Installing TASCAM
DISCOVERY” on page 9.
Conventions used in this manual
The following conventions are used in this manual.
oSD/SDHC memory cards are called “SD cards”.
o“USB flash drives”are sometimes called "USB drives".
oThe device that is currently selected is called the“current
device”.
oAs necessary, additional information is provided under TIP,
NOTE and CAUTION headings.
TIP
These are tips about how to use the unit.
NOTE
These provide additional explanations and describe special
cases.
ATTENTION
Failure to follow these instructions could result in damage to
equipment or lost data, for example.
VCAUTION
Failure to follow these instructions could result in injury.
Trademarks
oTASCAM is a registered trademark of TEAC Corporation.
oThe terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in United States and other
countries.
oThe SDHC logo is a trademark of SD-3C, LLC.
oMicrosoft, Windows and Windows Vista are either registered
trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
oApple, Mac, macOS, iPad, Lightning, App Store and iTunes are
trademarks of Apple Inc.
oGoogle Chrome are trademarks of Google Inc.
oOther company names, product names and logos in this
document are the trademarks or registered trademarks of
their respective owners.
Information is given about products in this manual
only for the purpose of example and does not indicate
any guarantees against infringements of third-party
intellectual property rights and other rights related to
them. TEAC Corporation will bear no responsibility for
infringements on third-party intellectual property rights
or their occurrence because of the use of these products.
With the exception of personal enjoyment and similar
uses, copyrighted materials belonging to third parties
cannot be used without permission from the rights
holders in accordance with copyright law. Please use the
equipment appropriately.
TEAC Corporation will bear no responsibility for rights
infringements committed by users of this product.
Creative works as picture images, movies, music and
others are to be protected by applicable copyright laws,
and when you intend to use those works in recording,
reproducing, broadcasting or other means for the purpose
of commercial use, you are required to obtain the license
by copyright owners therefor.
The license terms might be different in each occasion
and the copyright owner. Please be advised that you
contact your content service providers and/or applicable
copyright management organization.

4 TASCAM VS-R264 / VS-R265
2 - Names and Functions of Parts
Front panel
VS-R264 VS-R265
1 POWER indicator
This shows whether the power is on or off.
Status Meaning
Power is off Unlit
Power is on Lit blue Ordinary operation
NOTE
If a switching hub that supports PoE power supply rather
than PoE Plus is connected, the OVERLOAD, INPUT, STREAM
and RECORD indicators will light.
2 OVERLOAD indicator
These light when signals reach 3 dB below the maximum
input level.
3 INPUT indicator
This shows the status of signal input from an HDMI source
device.
Status Meaning
Lit blue Ordinary operation
Blinking red Invalid signal
4 SD card slot
Insert SD card in this slot. (see“Inserting and removing SD
card” on page 8)
5 STREAM button and indicator
Press this button to turn RTMP streaming on and off. (see
“RTMP page”on page 14)
This indicator shows the streaming status of this unit.
Status Meaning
Unlit The encoding/decoding functions are
disabled (off).
Blinking red
The encoding/decoding functions are
enabled, but they have no streaming
data.
Lit blue Streaming is occurring normally.
6 RECORD button and indicator
Press this button to start recording to external storage if it is
available. (see“File recording page” on page 16)
Press this button during recording to stop recording.
This indicator shows the status of recording to external
storage.
Status Meaning
Unlit Recording is stopped.
Blinking red
The recording medium is full or
unavailable.
Or, there is no input from an HDMI
source device.
Lit red Recording is in progress.

TASCAM VS-R264 / VS-R265 5
2 - Names and Functions of Parts
Rear panel
7 ANALOG BALANCED IN L/R connectors
These are balanced Euroblock analog audio input connectors.
(HOT, COLD, GND from the left)
8 ANALOG BALANCED OUT L/R connectors
These are balanced Euroblock analog audio output
connectors.
(HOT, COLD, GND from the left)
9 ANALOG UNBALANCED IN connector
This stereo mini jack is an analog audio input.
0 ANALOG UNBALANCED OUT connector
This stereo mini jack is an analog audio output.
q Link status/activity indicator
Orange indicates that a gigabit Ethernet link has been
established.
w Gigabit link status indicator
Green indicates that a link is established between the devices.
Blinking indicates that signals are being transmitted between
the devices.
e HDMI IN port
Connect a DSLR camera or other HDMI source device here.
r HDMI OUT port
Connect an HDMI monitor or other HDMI sync device here.
t USB port
Connect (and disconnect) USB storage here. (see “Connecting
and disconnecting USB storage” on page 8)
y ETHERNET/PoE+ connector
This is an Ethernet port.
Use this to connect to a network, transfer data and control the
unit externally.
Power is received through this connection when connected
to a switching hub that supports PoE Plus power supply. (see
“Connecting the power” on page 7)
u DC IN 12V connector
Connect a PS-P1220E AC adapter (sold separately) here when
connected to a switching hub that does not support PoE Plus
power supply.
i Cord holder
When using a PS-P1220E AC adapter (sold separately), hook
its cord here to prevent accidental disconnection.

6 TASCAM VS-R264 / VS-R265
3 - Preparation
Installing the attachment brackets
By installing the included attachment brackets on this unit, you
can fix it in place on top of or underneath a desk, for example.
1. Remove the four screws installed in the left and right sides
of the enclosure.
2. Align the included attachment brackets with the enclosure.
NOTE
When installing this unit on a desk, align the brackets as
shown in the illustration below.
3. Use the four removed screws to install the attachment
brackets on the unit.
Installing on or under a desk
To install this unit on or under a desk, use 4 commercially-
available screws that are suitable for the material and thickness
of the desk.
NOTE
The width of the attachment bracket openings is 7.1 mm.
See the dimensional diagrams at the end of this manual for
details about the attachment brackets.
1. With the two attachment brackets already installed on the
unit, align the unit with the desk as desired.
2. Make marks where the screw holes will be made in the
desk.
3. Drill pilot holes for the screws in the desk.
4. Attach the unit to the desk with 4 screws.
Connecting Euroblock plugs
Euroblock plug
Terminal screw
2.5 mm or less
Euroblock plug tab
Flat-blade screwdriver
1. Loosen the Euroblock plug terminal screws.
NOTE
Use a flat-blade screwdriver with a width of 2.5mm or less.
2. Insert wires.
NOTE
AWG16–AWG28 wires are compatible with the included
Euroblock plugs. Using wires within the compatible range,
trim about 7 mm of the protective sheaths from their ends.
3. Tighten the Euroblock plug terminal screws.
NOTE
Confirm that the wires cannot be pulled out.
4. Use an included wire band to attach the wires to the
Euroblock plug tab.

TASCAM VS-R264 / VS-R265 7
3 - Preparation
Connecting other equipment
This is an example of VS-R264/VS-R265 connections.
Precautions before making connections
oCarefully read the operation manuals of the devices to be
connected and then connect them correctly.
oBefore making connections, turn this unit and all equipment
to be connected off (standby).
oInstall all connected devices, including this unit, so that they
are powered from the same line. When using a power strip
or similar device, be sure to use one that has high current
capacity (thick cable) in order to minimize fluctuations in
power voltage.
Switching hub that supports
PoE Plus power supply
Display
Video camera
Mixer
Computer
Connecting the power
Connect a switching hub that supports PoE Plus power supply
or use a dedicated PS-P1220E AC adapter (sold separately) to
power this unit.
Supplying power with PoE Plus
Using a category 5E or higher LAN cable, connect the VS-R264/
VS-R265 to a switching hub that supports PoE Plus power
supply.
ATTENTION
Do not connect the dedicated PS-P1220E AC adapter when
using PoE Plus power supply.
NOTE
To connect to a switching hub that does not support PoE Plus
power supply, use a dedicated PS-P1220E AC adapter (sold
separately) to supply power.
Supplying power with a dedicated AC
adapter
Connect a TASCAM PS-P1220E AC adapter (sold separately) to
the unit’s DC IN 12V connector the unit.
ATTENTION
Never use any adapter other than the designated PS-
P1220E AC adapter. Use of a different adapter could cause
malfunction, fire or electric shock.

8 TASCAM VS-R264 / VS-R265
3 - Preparation
Inserting and removing SD card
Inserting SD card
Insert an SD card into an SD card slot on the front of the unit to
enable it to record.
NOTE
SD cards can be inserted whether or not the unit is on or off.
oInserted SD card with the correct orientation.
oThe label should be up and the connector should be inserted
toward the back.
Removing SD card
After selecting the SD card on the Storage Device Management
screen and pressing the button, remove the SD card.
(see “Advanced page” on page 22)
ATTENTION
Never remove an SD card when data is being written. Doing
so could cause data to be lost.
1. Press the SD card in gently to make it to come forward.
2. Pull the SD card out by hand.
SD card write protection
SD cards have write-protection switches that prevent writing
new data to them.
If you slide the protection switch to the“LOCK” position,
recording will not be possible. Unlock cards to enable recording.
Connecting and disconnecting USB
storage
Connecting USB storage
Connect USB storage to the USB port on the back of the unit to
enable recording.
NOTE
You can connect USB storage when the unit is on or off.
Disconnecting USB storage
After selecting the USB storage device on the Storage Device
Management screen and pressing the button, remove
the USB storage device. (see “Advanced page” on page 22)
ATTENTION
Never disconnect USB storage when data is being written.
Doing so could cause data to be lost.

TASCAM VS-R264 / VS-R265 9
4 - Using Streaming Dashboard
Overview
To control this unit, use the IP address assigned to it to log in
with the user interface from a browser.
TASCAM DISCOVERY
TASCAM DISCOVERY is an application that detects VS-R264 and
VS-R265 units on the network. It is available for Windows, Mac
and Linux computers.
Streaming Dashboard
Streaming Dashboard is a browser-based user interface.
This interface can control VS-R264 and VS-R265 units on the
network.
ATTENTION
Install Google Chrome in advance and set it as the default
web browser.
Installing TASCAM DISCOVERY
Install the TASCAM DISCOVERY application that is on the
included USB flash drive.
1. Connect the included USB flash drive to a computer.
2. Open the “Setup” folder on the USB flash drive.
3. Select the file for the operating system being used and
install TASCAM DISCOVERY.
Windows
Double-click “TASCAM DISCOVERY_App_Windows.exe” to
install it.
Mac
Double-click the “TASCAM DISCOVERY_App-os-x.dmg”file,
and follow the instructions on the screen that appears to
drag the icon and install it.
Linux
Uncompress “TASCAM DISCOVERY_App_Linux-x64.tar.gz”
and follow the procedures in“READNME-linux” to install it.
Connecting Streaming Dashboard
to a VS-R264/VS-R265
1. Connect the VS-R264 /VS-R265 to a router with a LAN cable
through a switching hub that supports PoE Plus power
supply.
2. Connect the computer that will control the VS-R264/VS-
R265 to the network by Wi-Fi or with a wired connection.
ATTENTION
Connect the VS-R264/VS-R265 and the computer that will
control it to the same router.
If connections are made through multiple hubs and routers,
the app might not be able to detect devices on the network.
Even when the VS-R264/VS-R265 and the controlling
computer are connected to the same hub or router, detection
might not be possible depending on the model being used.
For further information, please contact your network
administrator.
3. The following screen will appear when TASCAM DISCOVERY
is launched.
If multiple VS-R264/VS-R265 units are connected by LAN,
they will all appear on the login screen.
NOTE
iThe TASCAM DISCOVERY version is shown at the top left of
this screen.
iIf the VS-R264/VS-R265 is off or it cannot be detected on the
network, the following screen will appear.

10 TASCAM VS-R264 / VS-R265
4 - Using Streaming Dashboard
4. Click the “Open” button for the VS-R264/VS-R265 you want
to connect.
Select the VS-R264/VS-R265 that you want to set or check
and log in to it.
When connection between the VS-R264/VS-R265 and
the controlling computer is confirmed, the Streaming
Dashboard Encoder Control screen will open.
NOTE
Click the “Open” button in TASCAM DISCOVER for a VS-R264/
VS-R265 to make it the current device.
TIP
When using multiple VS-R264/VS-R265 units on the network,
we recommend connecting to each one individually using
Streaming Dashboard.
Identifying VS-R264/VS-R265 units can be made easier by
giving each its own name. (see“General page” on page 20)
If a unit cannot be found using TASCAM
DISCOVERY
If a unit cannot be found when using TASCAM DISCOVERY,
follow these procedures to connect it using Streaming
Dashboard.
Turn the unit on and get the IP address and other network
information for it.
1. Connect a USB flash drive or SD card.
2. Disconnect the USB flash drive or SD card after waiting
about 30 seconds.
A “streaming_network_configurations.txt” file will be
created on the USB flash drive or SD card.
This file includes the following information.
oIP address
oSubnet mask
oGateway address
oDomain name server (DNS)
3. Input the IP address shown in the text file into the web
browser, and connect it to Streaming Dashboard.
Screen overviews
When connected to Streaming Dashboard, the Encoder Control
screen will open.
Tab Area overview
Selection buttons for each page are shown at the top of the
screen.
The locations of the buttons depend on the size of the window
or tablet display.
1 Current device name
Shows the currently selected device.
2 IP address
This shows the IP address of the IP address item on the
Network page of the Device Settings screen. (see “Network
page”on page 21)
3Page selection buttons
Click a page selection button to open that page.
The selection button for the open page appears lit.
Button Meaning
Encoder Control Use to set and manage encoder
functions.
Decoder Control Used to set and manage decoder
functions.
Device Settings
This shows the status of the
connected VS-R264/VS-R265 and can
be used to make settings for it.
Advanced Use to restart a connected VS-R264/
VS-R265 or update its firmware.