
TC3005
(LED/ELED/LASER)
User'sManual
Rev. 3.0
−5−
10. Return Policy & Warranty10. Return Policy & Warranty
10. Return Policy & Warranty10. Return Policy & Warranty
10. Return Policy & Warranty
Return PolicyReturn Policy
Return PolicyReturn Policy
Return Policy
To return a product, you must first obtain a Return Material Authorization number from the Customer
Service Department. If the product’s warranty has expired, you will need to provide a purchase order to
authorize the repair. When returning a product for a suspected failure, please provide a description of the
problem and any results of diagnostic tests that have been conducted.
WarrantyWarranty
WarrantyWarranty
Warranty
Damages by lightning or power surges are not covered under this warranty.
All products manufactured by TC Communications, Inc. come with a five year (beginning 1-1-02)
warranty. TC Communications, Inc. warrants to the Buyer that all goods sold will perform in accordance
with the applicable data sheets, drawings or written specifications. It also warrants that, at the time of sale,
the goods will be free from defects in material or workmanship. This warranty shall apply for a period of
fiveyearsfromthe date of shipment, unless goodshave beensubject tomisuse, neglect, alteredor destroyed
serialnumberlabels,accidents(damages causedinwhole orinparttoaccident,lightning,power surge,floods,
fires, earthquakes, natural disasters, or Acts of God.), improper installation or maintenance, or alteration or
repair by anyone other than Seller or its authorized representative.
Buyershould notifyTCCommunications,Inc.promptly inwritingofanyclaim based uponwarranty,and
TC Communications, Inc., at its option, may first inspect such goods at the premises of the Buyer, or may
give written authorization to Buyer to return the goods to TC Communications, Inc., transportation charges
prepaid, for examination by TC Communications, Inc. Buyer shall bear the risk of loss until all goods
authorized to be returned are delivered to TC Communications, Inc. TC Communications, Inc. shall not be
liable for any inspection, packing or labor costs in connection with the return of goods.
In the event that TC Communications, Inc. breaches its obligation of warranty, the sole and exclusive
remedyoftheBuyerislimitedto replacement, repair or credit of thepurchase price, at TCCommunications,
Inc.’s option.
Toreturn aproduct,youmustfirstobtain aReturnMaterialAuthorization(RMA)number andRMAform
from the Customer Service Department. If the product’s warranty has expired, you will need to provide a
purchaseordertoauthorizetherepair. Whenreturning a product for a suspected failure,please fill out RMA
form provided with a description of the problem(s) and any results of diagnostic tests that have been
conducted. Theshipping expense to TC Communicationsshouldbeprepaid. Theproductshouldbeproperly
packaged and insured. After the product is repaired, TC Communications will ship the product back to the
shipperatTC'scostto U.S. domestic destinations. (Foreigncustomers are responsiblefor all shippingcosts,
duties and taxes [both ways]. We will reject any packages with airway bill indicating TC communications
is responsible for Duties and Taxes. To avoid Customs Duties and Taxes, please include proper documents
indicating the product(s) are returned for repair/retest).
9.9.
9.9.
9. Physical CharacteristicsPhysical Characteristics
Physical CharacteristicsPhysical Characteristics
Physical Characteristics
RackMountableCardRackMountableCard
RackMountableCardRackMountableCard
RackMountableCard Stand Alone UnitStand Alone Unit
Stand Alone UnitStand Alone Unit
Stand Alone Unit
Height:Height:
Height:Height:
Height: 7.0"(17.7cm) Height:Height:
Height:Height:
Height: 1.4"(3.5 cm)
Width:Width:
Width:Width:
Width: 1.2"(3.1 cm) Width:Width:
Width:Width:
Width: 7.1"(18cm)
Depth:Depth:
Depth:Depth:
Depth: 5.8"(14.8cm) Depth:Depth:
Depth:Depth:
Depth: 6.6"(16.6cm)
Weight:Weight:
Weight:Weight:
Weight: 8.5 oz. (188 gm) Weight:Weight:
Weight:Weight:
Weight: 1.5 lbs. (512 gm)