Technicolor UIW4020COG User manual

User Manual
Android UHD Hybrid Receiver for IPTV/OTT
and multimedia Services
UIW4020COG
UIW4020WOW
UIW4020TLU

2
INTRODUCTION
Dear Customer.
Congratulations on acquiring your new digital receiver. We hope it will give you complete satisfaction.
Please read carefully these instructions before installing your Android Digital UHD Receiver and keep
them for future references.
Technicolor reserves the right to use the technical data and illustrations which are mentioned in this
document or change at any time without notice.
The disassembly and reverse engineering are prohibited.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D are
trademarks of Dolby Laboratories.
HDMI and HDMI High Definition Multimedia Interface terms and the HDMI logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other countries.

3
SAFETY RECOMMENDATIONS
REMEMBER SAFETY FIRST
Using equipment safely
Your receiver has been manufactured to meet European safety standards, but you must take care if you want it to
perform properly and safely.
Equipment connected to the protective earth of the building installation through the mains connection or through
other equipment with a connection to protective earth and to a cable distribution system using coaxial cable, may
in some circumstances create fire hazard. Connection to a cable distribution system has therefore to be provided
through a device providing electrical isolation below a certain frequency range (galvanic isolator, see EN 60728-11
or equivalent).
It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts
about the installation, operation or safety of receiver, please contact your supplier.
To avoid the risk of electric shock
s$ISCONNECTTHERECEIVERFROMTHEMAINSSUPPLYBEFOREYOUCONNECTTHERECEIVERTOORDISCONNECTITFROMANYOTHER
equipment. Remember that contact with 100-127 VAC 60Hz mains can be lethal or cause severe electric shock.
s.EVERREMOVETHERECEIVERSCOVER3HOULDTHERECEIVERFAILCONTACTTHE#USTOMER3ERVICETOARRANGEREPAIRORSERVICE
s.EVERALLOWANYONETOPUSHANYTHINGINTOHOLESSLOTSORANYOTHEROPENINGINTHECASEEXCEPTTHE3$CARD
s$ONOTBLOCKTHERECEIVERSVENTILATIONSLOTSNEVERSTANDITONSOFTFURNISHINGSORCARPETS
s$ONOTPUTANYTHINGONTHERECEIVERWHICHMIGHTSPILLORDRIPINTOITEG,IGHTEDCANDLESORCONTAINERSOFLIQUIDS
$ONOTEXPOSETHERECEIVERTODRIPPINGORSPLASHING)FANOBJECTORLIQUIDENTERSINSIDETHERECEIVER UNPLUG IT
IMMEDIATELYANDCONTACTTHE#USTOMER3ERVICE
s$ONOTSTORETHERECEIVERINEXCESSIVELYHOTCOLDORDAMPCONDITIONS4HERECEIVERISINTENDEDTOOPERATEATAN
ambient temperature of less than 40 degrees Celsius and a maximum humidity level of 75%.
s)NCASEOFASTORMITISRECOMMENDEDTHATYOUUNPLUGTHERECEIVERFROMTHEMAINSANDFROMTHE46SET
s,EAVETHEMAINSSOCKETACCESSIBLESOTHATYOUCANUNPLUGTHESETQUICKLY
Connecting to the mains supply
s/NLYTHEPOWERADAPTERSUPPLIEDWITHTHEDECODERHASTOBEUSED
s4HISRECEIVERISDESIGNEDTOOPERATEAT6!#(Z
s)FYOUAREINANYDOUBTABOUTTHEMAINSLEADTHEPLUGORCONNECTIONPLEASECONSULTTHE#USTOMER3ERVICE

4
Ensuring optimum performance
s,EAVECMTOCMAROUNDTHERECEIVERTOENSURETHATPROPERVENTILATIONGETSTOTHERECEIVER
s$ONOTSTOREYOURRECEIVERONITSSIDE
s4OCLEANTHERECEIVERUSEADRYCLEANSOFTCLOTHWITHNOCLEANINGSOLVENTORABRASIVEPRODUCTS#LEANTHEVENTILATION
openings regularly.
Remote Control Unit
9OURREMOTE CONTROLISSPECIlCALLYDESIGNEDTO BEUSEDWITH YOURRECEIVER ANDITREQUIRES BATTERIES4HEBATTERIES
(packed or installed) shall not be exposed to excessive heat such as sunshine the fire or the like.
Replace the batteries as follows:
s2EMOVETHEBATTERYCOVERBYPUSHINGTHECATCHANDSLIDINGTHECOVERAWAY
s#AREFULLYREMOVETHEOLDBATTERIES
s0UTTHENEWBATTERIESINMATCHINGTHEMARKSAND
s0UTTHECOVERBACKONSLIDINGTHETOPPARTINANDMAKINGSURETHECATCHCLICKSINTOPLACE
Caution
$ONOTMIXBATTERIESORKEEPTHEMINTHEREMOTECONTROLFORLONGPERIODSOFTIMEWITHOUTUSE
Limiting the Human Body Exposure to the Electromagnetic Fields
Under normal use condition the user shall keep at least 20cm distance from the equipement.
Technical specifications
4HISEQUIPMENTGENERATESUSESANDCANRADIATERADIOFREQUENCYENERGY)TCANBEALSOSUSCEPTIBLETOENERGYCOMING
FROM OTHER EQUIPMENT 4HIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS OF THE APPLICABLE
standards. However there is no guarantee that interference will not occur in a particular installation. In such a case
the user is encouraged to try and correct the interference by one or more of the following measures:
s)NCREASETHESEPARATIONBETWEENTHEEQUIPMENT
s#ONNECTTHECONCERNEDEQUIPMENTINTODIFFERENTOUTLETS
s#ONSULTYOURSERVICEPROVIDERORANEXPERIENCEDRADIO46TECHNICIANFORHELP
p
/PERATINGVOLTAGE 6!#(Z
0OWERCONSUMPTION!LLFEATURES/N 7-AX$#
)N0ASSIVE3TANDBY-ODEWITH)2ON"LUETOOTHONAND
ATLEASTONE,%$ON <0.5W
)N.ETWORK3TANDBY-ODEWITH)2ON"LUETOOTHONAT
LEASTONE,%$ON($-)#%#ONANDEITHERONE.ETWORK
FUNCTION%THERNET/27Il'/27Il'ON
<8W
Weight (g) for receiver 570g
$IMENSIONS7X(X$WITHCONNECTORS 155 x 36 x 155 mm
/PERATINGTEMPERATURERANGE ª#ª#
3TORAGETEMPERATURERANGE ª#ª#
3ET4OP"OXINPUTVOLTAGE 6$#!
2EMOTE#ONTROL4YPEBATTERIES 2 x AAA
7IRELESS,!.GNAACTECHNOLOGY '(ZAND'(ZDUALBANDCONCURRENTLY
"LUETOOTH 4.0

5
4HE,IGHTNING&LASHWITHARROWHEADSYMBOLWITHINANEQUILATERALTRIANGLEISINTENDEDTOALERTTHEUSERTO
the presence of uninsulated «dangerous voltage» within the product enclosure that may be of sufficient
magnitude to constitute a risk of shock to persons.
4HEEXCLAMATION POINT WITHINANEQUILATERAL TRIANGLE ISINTENDEDTO ALERTTHEUSER TO THEPRESENCEOF
important operating and maintenance (servicing) instructions in the literature accompanying the product.
4HISSYMBOLINDICATESTHATYOURDEVICECOMPLIESWITH3ECTIONOFTHE&##STANDARDS/PERATIONREQUIRES
compliance with the following conditions: (1) this device must not cause any interference and (2) this device
must tolerate any received interference including interference that could have an effect on operation.
CAUTION: Any changes or modifications made to the equipment and that are not specifically approved
by the manufacturer deprive the user of all rights concerning the equipment.
NOTE:4HIS EQUIPMENT HAS BEEN TESTED AND IS CONSIDERED TO FULlL THE REQUIREMENTSCONCERNINGCLASS
" DIGITAL EQUIPMENT IN ACCORDANCE WITH THE TERMS OF 3ECTION  OF THE &## STANDARDS 4HE PURPOSE
of these requirements is to offer reasonable protection against damaging interference in a residential
INSTALLATION4HISEQUIPMENTWILLGENERATEUSEANDMAYRADIATERADIOENERGYANDIFITISNOTINSTALLED
and used in accordance with these instructions, could generate interference which could be damaging
to radio communications. Accordingly, there is no guarantee that interference might be generated by a
specific installation. If your equipment causes undesirable interference with radio or television reception,
you might try turning the equipment off and on again, and attempting to correct it by means of one or
several of the following methods:
s4URNORREPOSITIONTHEANTENNA
s)NCREASETHEDISTANCEBETWEENTHEEQUIPMENTANDTHETUNER
s#ONNECTTHEEQUIPMENTTOAPOWERSOCKETWHICHISINADIFFERENTCIRCUITFROMTHEONETOWHICHITWAS
connected.
s2EFERTOTHERETAILERORANEXPERIENCEDRADIOANDTELEVISIONENGINEERFORHELP
(EREBY4ECHNICOLOR$ELIVERY4ECHNOLOGIES3!3DECLARETHATRADIOEQUIPMENT5)7ISINCOMPLIANCE
WITH$IRECTIVE%54HEFULLTEXTOFTHE%5DECLARATIONOFCONFORMITYISAVAILABLEATTHEFOLLOWING
internet address : http://www.technicolor.com/ch_regulatory
4HEFOLLOWINGTABLESPROVIDESINFORMATIONONTHEFREQUENCYBANDSUSEDANDTHEMAXIMUM2&TRANSMIT
power of the product:
Radio transmission power for each type of transceiver:
"LUETOOTH",%"2%$2
"LUETOOTH

",%"2%$2
&REQUENCYRANGE-(Z -AX4RANSMIT0OWERD"MM7
2400-2483.5 D"M
7I&I'(Z'(Z
7I &I



'(Z'(Z
&REQUENCYRANGE-(Z -AX4RANSMIT0OWERD"MM7
2400-2483.5 D"M
5150-5725 D"M
&ORINDOORUSEONLY)%#
$OUBLEINSULATED#LASS))EQUIPMENT)%#
$ONOTREQUIREANEARTHCONNECTION
Alternating current
0OLARITY
$IRECTCURRENT
&USE
Responsible Party
4ECHNICOLOR$ELIVERY4ECHNOLOGIES
RUED(AUTEVILLE0ARIS&RANCE

6
ENVIRONMENTAL CONSIDERATIONS
Environmental information
4HEBATTERIESUSESOMEHAZARDOUSSUBSTANCESWHICHAREVERYPOLLUTINGFORTHEENVIRONMENT
$ONOTTHROWTHEMOUT
4HISSYMBOLMEANSTHATYOURINOPERATIVEELECTRONICAPPLIANCEANDUSEDBATTERYWHENAPPLICABLEMUST
BE COLLECTED SEPARATELY AND NOT MIXED WITH THE HOUSEHOLD WASTE 4HIS APPLIANCE HAS BEEN DESIGNED
ANDMANUFACTUREDWITHHIGHQUALITYMATERIALSANDCOMPONENTSTHATCANBERECYCLEDANDREUSED4HE
%UROPEAN 5NION HAS IMPLEMENTED A SPECIlC COLLECTION AND RECYCLING SYSTEM FOR WHICH PRODUCERS
ARE RESPONSIBLE 0LEASE INFORM YOURSELF ABOUT THE LOCAL SEPARATE COLLECTION PROCESS FOR ELECTRICAL AND
ELECTRONICPRODUCTS0LEASEACTACCORDING TOYOURLOCALRULESANDDONOTDISPOSEOFYOUROLDPRODUCTS
WITHYOURNORMALHOUSEHOLDWASTE4HECORRECTDISPOSALOFYOUROLDPRODUCTWILLHELPPREVENTPOTENTIAL
negative consequences for the environment and human health.
Please help us protect the environment in which we live!
4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPACKAGECARDBOARDANDUSERMANUALMEANSTHESEPARTS
are recyclable.
4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPLASTICPACKAGINGPARTSMEANSTHESEPARTSARERECYCLABLE
Energy savings you have a role play…
Learn how you can use and explore ways for using your electronic equipment.
4HEUSERMANUALDETAILEDUSEFULINFORMATIONONALLTHEFEATURESOFYOURPRODUCTBUTALSOONENERGY
consumption performances. We strongly encourage you to look in the set top box configuration menu
how to select the best device configuration in accordance with your personal preference.

7
1. YOUR ANDROID UHD HYBRID IPTV / OTT RECEIVER
0LEASEREADCAREFULLYSAFETYINSTRUCTIONSSEEPAGEBEFOREINSTALLINGYOURRECEIVERANDKEEPTHEMFORFUTUREREFERENCE
)NTHISCHAPTERFOLLOWTHEPROPERCONNECTIONSOFTHE!NDROID5($(YBRID)046/442ECEIVERASEXPLAINED
1.1. BEFORE YOU START
1.1.1. Receiver and Accessories
Your package includes:
Caution
0LASTICBAGSCANBEDANGEROUS
4OAVOIDSUFFOCATIONKEEPTHEBAGAWAYFROMBABIESANDCHILDREN
1.1.2. You will also need
/.42ESIDENTIAL'ATEWAY
or a router
0OWERSUPPLYUNIT
($-)CABLEHIGHSPEED
!N5($+46SET
($#0PREFERRED
/.4 2ESIDENTIAL 'ATEWAY
!N
5($

+
46
SET
Ethernet cable
!NDROID5($(YBRID)046/442ECEIVER
Remote control
& batteries
46



/44

2ECEIV
ER
R
1UICK)NSTALLATION'UIDE
INTWOLANGUAGES%NGLISH&RENCH

8
2. DESCRIPTION
4HISCHAPTERGIVESADESCRIPTIONOFYOUR!NDROID5($(YBRID)046/442ECEIVEROFFERINGE,IFEEXPERIENCE
2.1. FRONT PANEL
The design of the Front/Rear Panel may be changed without prior notice.
1
,EFTLIGHTPIPE"ICOLOR
/FFWHEN34"ISINDEEPSTANDBY
'REENWHEN34"ISAWAKE
/RANGEWHEN34"ISIN.ETWORKSTANDBY4HIS,IGHTPIPEWILLBLINK'REENIFANY2#5KEYISPRESSED
2
2IGHT,IGHTPIPE4RICOLOR
"LUEWILLBLINKWHEN37UPGRADEISONGOING
2EDWILLBE/.WHENARECORDINGISONGOING
7HITEWILLBE/.WHENTHERACKABLE($$ISMOUNTEDANDREADYFORUSE
12

9
2.2. REAR PANEL
2.3. RIGHT SIDE PANEL
0RESSTHE34!.$"9BUTTONOFTHERECEIVERORTHE34!.$"9BUTTONONTHEREMOTECONTROLTOPUTTHEDEVICEINSTANDBY
MODEANDAWAKENITORPRESS/./&&BUTTONONTHEREARPANELTOTURNTHERECEIVEROFF
The design of the Front/Rear Panel may be changed without prior notice.
12%3%4 Reset.
2%4(%2.%4 2*'%'BPSCONNECTOR
3($-) ($-)CABLECONNECTIONFORHIGH$ElNITION
453" 53"(OSTCONNECTOR
530$)& /PTICAL30$)&OUTPUTFORHIGHAUDIOQUALITY
6$#). $#0OWERSUPPLYCONNECTION
10!)2).'"544/.
s3HORTPRESSLESSTHANSTRIGGERSA"LUETOOTHPAIRING
s,ONGPRESSMORETHANSTRIGGERSA7I&I703PAIRING
s6ERYLONGPRESSMORETHANSREDUCESTHERESOLUTIONTOP
234!.$"9"544/. s3HORTPRESSTOGGLESBETWEEN!CTIVE-ODEAND3TANDBYMODE
s,ONGPRESSMORETHANSDROPSTHE34"INTOADEEPSTANDBY
12 3 546
12

10
2.4. BOTTOM SIDE
The design of the Front/Rear Panel may be changed without prior notice.
10RODUCTLABEL
With the following information:
s34"MODELNAME
s3ERIALNUMBERWITHBARCODE
s%THERNET-!#ADDRESSWITHBARCODE
s7I&I'(ZRADIO-!#ADDRESSWITHBARCODE
s7I&I'(ZRADIO-!#ADDRESSWITHBARCODE
s,ICENSINGANDREGULATORYINFORMATIONLOGOS
1

11
2.5. REMOTE CONTROL
12#5,ED
234!.$"93WITCHTHE34"/NORTO3TANDBY
mode.
32%#/2$3ETADIRECTRECORDINGONTHECURRENT
live channel.
4/PENSTHE%LECTRONIC0ROGRAM'UIDE
5&),-3KEY
6!.$2/)$(/-%TOGGLETO!NDROID5)
7,EAVESALLMENUS
8,AUNCH'OOGLEASSISTANT
9#HANNELUPDOWN4UNETOTHENEXTORPREVIOUS
channel.
10 /04)/.3&OR%XTRACONTEXTUALFEATURES
11 ,!34KEY
12 0 to 9 - Alphanumeric keypad.
13 -54%-UTEORRESTORETHESOUND
14 6OLUMECONTROLTOINCREASEDECREASETHEVOLUME
OFTHE34"OUTPUT
15 "!#+2ETURNTOTHEPREVIOUSCHANNELOR
previous menu.
16 -OVEUPDOWNLEFTRIGHT
/+CONlRMTHESELECTION
17 .ETmIX+EY
18 2EWIND0LAY&ORWARD3TOP0AUSE2ECORDKEYS
19 Access to additional information.
20
!.$2/)$,)6%46,AUNCH!NDROID,IVE#HANNEL
application (mandatory to have it in case of an
Android certified RCU).
21 )NPUTKEY
19
20
21
17
18
16
15
13
14
12
11
4
5
2
3
6
8
1
7
9
10
Some of above keys are not supported by the User Interface.
Please do refer to UI features.

12
3. GET STARTED
In this chapter, the basic steps to get you started are described.
3.1. Prepare the remote control
1/PENTHEBATTERYCOMPARTMENT
2)NSERTTHETWOBATTERIESSUPPLIEDACCORDINGTOTHEINDICATIONSINSIDETHECOMPARTMENT
3. Close the battery compartment.
Note
4OCONTROLTHE!NDROID5($(YBRID)046/442ECEIVERPOINTTHEREMOTEDIRECTLYATTHEREMOTESENSORONTHEFRONT
panel and select the desired function.
4HEGREEN,%$ISBLINKINGWITHKEYPRESS

13
4. CONNECTION
$ANGER2ISKOFELECTRICSHOCK
Make sure all the devices are disconnected from the mains before making any connections.
HDMI connection - provides best quality UHD picture and high quality audio.
4.1. CONNECTION OPTIONS
Connection with your UIW4020
"EFORESTARTINGTHEINSTALLATIONMAKESUREALLDEVICES462ESIDENTIAL'ATEWAY/.42OUTERAREPLACEDINANEASILY
located, visible and accessible position.
CAUTION! Before connecting the receiver disconnect ALL devices from the power supply.
4.1.1. Connecting TV
1. Connect the Ethernet cable from the
2ESIDENTIAL'ATEWAY/.42OUTERTOTHE2*
CONNECTORONTHEREAROFTHE5($RECEIVER
2#ONNECTTHE($-)CONNECTORWITHTHEHDMI
cableTOTHE($-)SOCKETOFTHE5LTRA(IGH
$ElNITION5($+46
3#ONNECT THE $# JACK OF THE Power Adaptor
TO THE BACK OF THE 5($ RECEIVER AND THEN
CONNECTTHE0OWER!DAPTORTOTHEMAINSWALL
plug. Connect all devices to main.
4.1.2. Connecting Hi-Fi
Connect the SPDIF cableTO30$)&CONNECTORTO
THERELATEDINPUTOFYOUR(I&IAMPLIlER
46SET2ESIDENTIAL'ATEWAY
/.42OUTER
!NDROID5($(YBRID)046/442ECEIVER
46SET
!NDROID5($(YBRID)046/442ECEIVER
()&)3TEREO
audio amplifier
2ESIDENTIAL'ATEWAY
/.42OUTER

14
4.1.3. Connecting HDMI Home theater
Connect the DIGITAL AUDIO with the HDMI
cable to your home theater amplifier for digital
CHANNELSSUPPORTWITH$/,"9QUALITYSOUND
2ESIDENTIAL'ATEWAY/.42OUTER
46SET
!NDROID5($(YBRID)046/442ECEIVER
(OME4HEATERAUDIOAMPLIlER

15
5. PROBLEM RESOLUTIONS
"EFORECONTACTINGYOURLOCALSERVICEPLEASEREADTHEFOLLOWINGINSTRUCTIONS)FTHEPRODUCTDOESNOTWORKNORMALLY
after completing the following troubleshooting, please contact the technical support.
Problems Possible cause Solutions
Generic Error Message show on TV
screen. 3OFTWAREOR#ONNECTIVITYPROBLEMS &OLLOWTHEINSTRUCTIONSASDISPLAYED
ONTHE46SCREEN
No image is displayed on TV
screen.
46 AND 3ET4OP "OX ARE NOT
CONNECTED PROPERLY OR 46 DOESNT
work correctly.
-AKE SURE THAT THE ($-) #ABLE IS
lRMLYCONNECTEDTOTHE46
#HECKTHATTHE46ISUSINGTHEINPUT
ASSOCIATEDTOTHE3ET4OP"OX
2EBOOTTHE3ET4OP"OX
No sound. 3ETUPOR3OFTWAREPROBLEMS
Check the volume level and the
-UTE STATUS OF THE 46 AND 3ET
4OP "OX 2EBOOT THE 3ET4OP "OX
4HE DEVICE YOU HAVE CONNECTED
THE ($-) PORT OF THE 3ET4OP "OX
maybe can not decode the digital
audio format.
4HROUGHTHEMENUOFYOURRECEIVER
a choice of output format may be
proposed and in this option, choose
THE0#-FORMAT
Remote control does not operate. 3ETUPPROBLEMS
s0OINT THE REMOTE CONTROL AT THE
decoder.
s#HECKTHESTATUSANDDIRECTIONOF
the batteries.
s#HECK PROGRAMMING CODE ON THE
remote.

16
6. PRODUCT NOTES
4HETERMS($-)AND($-)(IGH$ElNITION-ULTIMEDIA)NTERFACEANDTHE($-)LOGOARETRADEMARKSORREGISTERED
TRADEMARKSOF($-),ICENSING,,#INTHE5NITED3TATESANDOTHERCOUNTRIES
-ANUFACTUREDUNDERLICENSEFROM$OLBY,ABORATORIES$OLBY$OLBY!UDIOANDTHEDOUBLE$ARETRADEMARKSOF$OLBY
,ABORATORIES
COPYRIGHT
4HISDOCUMENT IS PROTECTEDBYCOPYRIGHT ANDMAYNOT BECOPIEDPHOTOCOPIEDREPRODUCED TRANSLATEDORREDUCED
to any electronic or machine-readable form, in whole or in part, without prior consent in writing from distributor.
© 2019
All rights reserved.
4HISPRODUCTMAY CONTAINCERTAINOPENSOURCE SOFTWAREMODULESWHICHARE SUBJECTTO/PEN 3OURCE 3OFTWARE
license terms.
!LISTOFTHE/PEN3OURCE3OFTWAREUSEDORPROVIDEDINSIDETHISPRODUCTANDTHEIRCORRESPONDINGLICENSESAND
VERSIONNUMBERAREAVAILABLEON4%#(.)#/,/2SEXTRANETATTHEFOLLOWINGADDRESS
http://www.technicolor.com/en/hi/minisites/open-softwareORATANOTHERADDRESSAS4ECHNICOLORMAYPROVIDE
from time to time.
)FANDWHEREAPPLICABLEDEPENDINGONTHETERMSOFTHEAPPLICABLE/PEN3OURCE3OFTWARELICENSESTHESOURCE
CODESOFTHE/PEN3OURCE3OFTWAREAREAVAILABLEFORFREEON4%#(.)#/,/2SWEBSITEATTHEFOLLOWINGADDRESS
http://www.technicolor.com/en/hi/minisites/open-software
&ORAVOIDANCEOFDOUBT/PEN3OURCE3OFTWAREISONLYLICENSEDBYTHEORIGINALOWNEROFTHE/PEN3OURCE3OFTWARE
UNDERTHETERMSSETFORTHINTHEDESIGNATED/PEN3OURCE,ICENSE
4/#/-88888888