Tekelec EAGLE 5 User manual

910-3189-001 Rev. A, October 2005
Tekelec EAGLE®5
Signaling Application System
Commands Error Recovery Manual
Table of Chapters
Table of Contents
List of Tables
Chapter 1. Introduction
Chapter 2. Command Rejected Messages
Chapter 3. SEAS Error Messages
Appendix A. Acronyms and Abbreviations
Index

910-3189-001 Rev. A, October 2005

Tekelec EAGLE® 5
Signaling Application System
Release 34.4
Commands Error Recovery Manual
910-3189-001 Rev. A
October 2005

Copyright 2005 Tekelec.
All Rights Reserved
Printed in U.S.A.
Notice
Information in this documentation is subject to change without notice. Unauthorized use or copying of this
documentation can result in civil or criminal penalties.
Any export of Tekelec products is subject to the export controls of the United States and the other countries
where Tekelec has operations.
No part of this documentation may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying or recording, for any purpose without the express written
permission of an authorized representative of Tekelec.
Other product names used herein are for identification purposes only, and may be trademarks of their
respective companies.
Trademarks
The Tekelec logo, EAGLE, G-Flex, G-Port, IP7, IP7Edge, IP7Secure Gateway, and TALI are registered
trademarks of Tekelec, Inc. TekServer is a trademark of Tekelec, Inc. All other trademarks are the property
of their respective owners.
Patents
This product is covered by one or more of the following U.S. and foreign patents:
U.S. Patent Numbers:
5,008,929, 5,953,404, 6,167,129, 6,324,183, 6,327,350, 6,606,379, 6,639,981, 6,647,113, 6,662,017, 6,735,441,
6,745,041, 6,765,990, 6,795,546, 6,819,932, 6,836,477, 6,839,423, 6,885,872
Ordering Information
Additional copies of this document can be ordered from:
Tekelec Network Signaling Group
Attention: Central Logistics
5200 Paramount Parkway
Morrisville, North Carolina, 27560
Or e-mail your request to C[email protected].

910-3189-001 Rev. A, October 2005 iii
Table of Contents
Chapter 1. Introduction
Overview.................................................................................................... 1-2
Scope and Audience ................................................................................. 1-3
Related Publications ................................................................................. 1-3
Customer Care Center.............................................................................. 1-8
Documentation Packaging, Delivery, and Updates............................. 1-8
Chapter 2. Command Rejected Messages
Introduction............................................................................................... 2-2
Message Listing and Description ........................................................... 2-2
Chapter 3. SEAS Error Messages
Introduction............................................................................................... 3-2
Message Listing and Description............................................................ 3-2
Appendix A. Acronyms and Abbreviations
Index
Index

iv 910-3189-001 Rev. A, October 2005
Table of Contents

910-3189-001 Rev.A, October 2005 v
List of Tables
Table 2-1. Valid Card Types and Application Combinations ...............2-27
Table 2-2. Invalid Parameter Combinations for E2155 ............................2-50
Table 2-3. Conditions That Cause E2165 ...................................................2-54
Table 2-4. Conditions That Cause E2257 ...................................................2-92
Table 2-5. Valid type/period Parameters for rept-meas .................2-101
Table 2-6. Valid type/period Parameters for rept-ftp-meas .........2-101
Table 2-7. Valid type/enttype Parameters for rept-meas ...............2-102
Table 2-8. Valid type/enttype Parameters for rept-ftp-meas .......2-102
Table 2-9. Operations Requiring force=yes Parameter .......................2-136
Table 2-10. Conditions That Cause E2581 ...............................................2-221
Table 2-11. Valid Port and Application Type Combinations ...............2-226
Table 2-12. Action if X.25 Route Table Is Full .........................................2-258
Table 2-13. Action if X.25 Route Table Is Full .........................................2-266
Table 2-14. Routesets Feature with values for mtpdpcq and
mtpxlq parameters.................................................................................2-331
Table 2-15. Routesets Feature with values for mtpdpcq and
mtpxlq parameters.................................................................................2-343
Table 2-16. Conditions That Cause E2903 .............................................2-355
Table 2-17. Valid dev/port Parameter Combinations ........................2-371
Table 2-18. Valid Parameter Combinations for E3269 ...........................2-445
Table 2-19. Valid Values for the nsfi Parameter ...................................2-446
Table 2-20. Possible Low-Speed and High-Speed Link Combinations
for 1500 Links .........................................................................................2-470
Table 2-21. Routesets Feature with values for mtpdpcq and
mtpxlq parameters.................................................................................2-475
Table 2-22. Routesets Feature with values for mtpdpcq and
mtpxlq parameters.................................................................................2-490
Table 2-23. Conditions That Cause E3500 ...............................................2-508
Table 2-24. Conditions That Cause E3524 ...............................................2-514
Table 2-25. TSM and TDM Memory Requirements ...............................2-550
Table 2-26. Valid Application (:appl) and Card (:type) Types
for the ent-card Command ................................................................2-572
Table 2-27. Valid Subnet Mask Values ....................................................2-575

vi 910-3189-001 Rev.A, October 2005
List of Tables
Table 2-28. Conditions That Cause E3779 ...............................................2-592
Table 2-29. Valid Parameter Combinations for Routing Key
Types Using the chg-appl-rtkey Command .................................2-610
Table 2-30. Reason That Card Requires a Full Data Download ..........2-618
Table 2-31. Valid CIC Ranges for SI and MSU Types ...........................2-631
Table 2-32. Conditions That Cause E3883 ...............................................2-633
Table 2-33. Conditions that Cause E3932 ................................................2-652
Table 2-34. Conditions That Cause E4005 ...............................................2-673
Table 2-35. Feature Allowed Prefixes ......................................................2-782
Table 3-1. SEAS Cross Reference Table .......................................................3-3

910-3189-001 Rev. A, October 2005 1-1
1
Introduction
Overview...........................................................................................................1-2
Scope and Audience ........................................................................................1–3
Related Publications ........................................................................................1–3
Customer Care Center.....................................................................................1–8
Documentation Packaging, Delivery, and Updates....................................1–8

1-2 910-3189-001 Rev. A, October 2005
Introduction
Overview
The Commands Error Recovery Manual provides a description of the error messages
used in the Tekelec Signaling Products, which are Eagle STP, IP7Secure Gateway,
and IP7Front End. The use of the term “the system” indicates that the information
is common to all of the products. Differences are indicated by the specific product,
as appropriate
NOTE: The IP7Front End configuration is a stand-alone single shelf IP7
Secure Gateway. When using this manual, consider IP7Front End and IP7
Secure Gateway as functional equivalents with the IP7Front End limited to a
single shelf configuration.
Commands are entered at a terminal to perform system operations such as
displaying the system status, administering system security, and maintaining the
database. The error messages documented in this book are displayed to provide
information about problems encountered when you enter commands.
This document is organized into the following chapters.
Chapter 1, Introduction contains general information about the organization of this
manual, the audience, references to other Tekelec documentation you might need,
information on customer assistance, documentation packaging, delivery, and
updates, and a list of acronyms and abbreviations used in the document.
Chapter 2, Command Rejected Messages contains the error messages generated by
the commands used on the system. These error messages are presented in
alphabetical order. The following items are included in the description of each
message:
• The message generated by the system.
• A list of the commands that can generate the message. Note that where
such a list would be extensive, only a representative sample of commands
is provided.
• A brief definition of the message.
• The steps needed to resolve the error condition or to make sure that the
message does not appear when the command is executed again.
Chapter 3, SEAS Error Messages contains an index of all of the Signaling
Engineering and Administration System (SEAS) error messages generated by the
Eagle.
In addition, an index provides an alphabetical listing of error message text and
other entries to assist in finding information.

Introduction
910-3189-001 Rev. A, October 2005 1-3
Scope and Audience
This manual is intended for those who maintain the system and those who do
database administration for the system. It is assumed that the user is familiar with
the SS7 network and its associated protocols. The manual provides command
rejected messages for the system.
Related Publications
The Commands Error Recovery Manual is part of the EAGLE 5 SAS
documentation set and may refer to one or more of the following manuals:
•TheCommands Manual contains procedures for logging into or out of the
EAGLE 5 SAS, a general description of the terminals, printers, the disk
drive used on the system, and a description of all the commands used in
the system.
•TheCommands Pocket Guide
•TheCommands Quick Reference Guide
•TheCommands Error Recovery Manual contains the procedures to resolve
error message conditions generated by the commands in the Commands
Manual. These error messages are presented in numerical order.
•TheDatabase Administration Manual – Features contains procedural
information required to configure the EAGLE 5 SAS to implement these
features:
—X.25Gateway
—STPLAN
— Database Transport Access
— GSM MAP Screening
— EAGLE 5 SAS Support for Integrated Sentinel
•TheDatabase Administration Manual - Gateway Screening contains a
description of the Gateway Screening (GWS) feature and the procedures
necessary to configure the EAGLE 5 SAS to implement this feature.
•TheDatabase Administration Manual – Global Title Translation contains
procedural information required to configure an EAGLE 5 SAS to
implement these features:
— Global Title Translation
— Enhanced Global Title Translation
— Variable Length Global Title Translation
— Interim Global Title Modification
— Intermediate GTT Load Sharing

1-4 910-3189-001 Rev. A, October 2005
Introduction
— ANSI-ITU-China SCCP Conversion
•TheDatabase Administration Manual - IP7 Secure Gateway contains
procedural information required to configure the EAGLE 5 SAS to
implement the SS7-IP Gateway.
•TheDatabase Administration Manual – SEAS contains the EAGLE 5 SAS
configuration procedures that can be performed from the Signaling
Engineering and Administration Center (SEAC) or a Signaling Network
Control Center (SNCC). Each procedure includes a brief description of the
procedure, a flowchart showing the steps required, a list of any EAGLE 5
SAS commands that may be required for the procedure but that are not
supported by SEAS, and a reference to optional procedure-related
information, which can be found in one of these manuals:
—Database Administration Manual – Gateway Screening
—Database Administration Manual – Global Title Translation
—Database Administration Manual – SS7
•TheDatabase Administration Manual – SS7 contains procedural information
required to configure an EAGLE 5 SAS to implement the SS7 protocol.
•TheDatabase Administration Manual – System Management contains
procedural information required to manage the EAGLE 5 SAS database
and GPLs, and to configure basic system requirements such as user names
and passwords, system-wide security requirements, and terminal
configurations.
•TheDimensioning Guide for EPAP Advanced DB Features is used to provide
EPAP planning and dimensioning information. This manual is used by
Tekelec personnel and EAGLE 5 SAS customers to aid in the sale,
planning, implementation, deployment, and upgrade of EAGLE 5 SAS
systems equipped with one of the EAGLE 5 SAS EPAP Advanced
Database (EADB) Features.
•TheELAP Administration Manual defines the user interface to the EAGLE 5
SAS LNP Application Processor on the MPS/ELAP platform. The manual
defines the methods for accessing the user interface, menus, screens
available to the user and describes their impact. It provides the syntax and
semantics of user input and defines the output the user receives, including
information and error messages, alarms, and status.
•TheEPAP Administration Manual describes how to administer the EAGLE
5 SAS Provisioning Application Processor on the MPS/EPAP platform.
The manual defines the methods for accessing the user interface, menus,
and screens available to the user and describes their impact. It provides
the syntax and semantics of user input and defines the output the user
receives, including messages, alarms, and status.

Introduction
910-3189-001 Rev. A, October 2005 1-5
•TheFeature Manual - EIR provides instructions and information on how to
install, use, and maintain the EIR feature on the Multi-Purpose Server
(MPS) platform of the EAGLE 5 SAS. The feature provides network
operators with the capability to prevent stolen or disallowed GSM mobile
handsets from accessing the network.
•TheFeature Manual - G-Flex C7 Relay provides an overview of a feature
supporting the efficient management of Home Location Registers in
various networks. This manual gives the instructions and information on
how to install, use, and maintain the G-Flex feature on the Multi-Purpose
Server (MPS) platform of the EAGLE 5 SAS.
•TheFeature Manual - G-Port provides an overview of a feature providing
the capability for mobile subscribers to change the GSM subscription
network within a portability cluster while retaining their original
MSISDNs. This manual gives the instructions and information on how to
install, use, and maintain the G-Port feature on the Multi-Purpose Server
(MPS) platform of the EAGLE 5 SAS.
•TheFeature Manual - INP provides the user with information and
instructions on how to implement, utilize, and maintain the INAP-based
Number Portability (INP) feature on the Multi-Purpose Server (MPS)
platform of the EAGLE 5 SAS.
•TheFTP-Based Table Retrieve Application (FTRA) User Guide describes how
to set up and use a PC to serve as the offline application for the EAGLE 5
SAS FTP Retrieve and Replace feature.
•TheHardware Manual - EAGLE 5 SAS contains hardware descriptions and
specifications of Tekelec’s signaling products. These include the EAGLE 5
SAS, OEM-based products such as the ASi 4000 Service Control Point
(SCP), the Netra-based Multi-Purpose Server (MPS), and the Integrated
Sentinel with Extended Services Platform (ESP) subassembly.
The Hardware Manual provides an overview of each system and its
subsystems, details of standard and optional hardware components in
each system, and basic site engineering. Refer to this manual to obtain a
basic understanding of each type of system and its related hardware, to
locate detailed information about hardware components used in a
particular release, and to help configure a site for use with the system
hardware.
•TheHardware Manual - Tekelec 1000 Application Server provides general
specifications and a description of the Tekelec 1000 Applications Server
(T1000 AS). This manual also includes site preparation, environmental and
other requirements, procedures to physically install the T1000 AS, and
troubleshooting and repair of Field Replaceable Units (FRUs).

1-6 910-3189-001 Rev. A, October 2005
Introduction
•TheHardware Manual - Tekelec 1100 Application Server provides general
specifications and a description of the Tekelec 1100 Applications Server
(T1000 AS). This manual also includes site preparation, environmental and
other requirements, procedures to physically install the T1100 AS, and
troubleshooting and repair of Field Replaceable Units (FRUs).
•TheInstallation Manual - EAGLE 5 SAS contains cabling requirements,
schematics, and procedures for installing the EAGLE 5 SAS along with
LEDs, connectors, cables, and power cords to peripherals. Refer to this
manual to install components or the complete systems.
•TheInstallation Manual - Integrated Applications provides the installation
information for integrated applications such as EPAP 4.0 or earlier
(Netra-based Multi-Purpose Server (MPS) platform) and Sentinel. The
manual includes information about frame floors and shelves, LEDs,
connectors, cables, and power cords to peripherals. Refer to this manual to
install components or the complete systems.
•TheLNP Database Synchronization Manual - LSMS with EAGLE 5 SAS
describes how to keep the LNP databases at the LSMS and at the network
element (the EAGLE 5 SAS is a network element) synchronized through
the use of resynchronization, audits and reconciles, and bulk loads. This
manual is contained in both the LSMS documentation set and in the
EAGLE 5 SAS documentation set.
•TheLNP Feature Activation Guide contains procedural information
required to configure the EAGLE 5 SAS for the LNP feature and to
implement these parts of the LNP feature on the EAGLE 5 SAS:
—LNPservices
— LNP options
— LNP subsystem application
— Automatic call gapping
— Triggerless LNP feature
— Increasing the LRN and NPANXX Quantities on the EAGLE 5 SAS
— Activating and Deactivating the LNP Short Message Service (SMS)
feature
•TheMaintenance Manual contains procedural information required for
maintaining the EAGLE 5 SAS and the card removal and replacement
procedures. The Maintenance Manual provides preventive and corrective
maintenance procedures used in maintaining the different systems.
• EAGLE 5 SAS
• EAGLE 5 SAS

Introduction
910-3189-001 Rev. A, October 2005 1-7
•TheMPS Platform Software and Maintenance Manual - EAGLE 5 SAS with
Tekelec 1000 Application Server describes the platform software for the
Multi-Purpose Server (MPS) based on the Tekelec 1000 Application Server
(T1000 AS) and describes how to perform preventive and corrective
maintenance for the T1000 AS-based MPS. This manual should be used
with the EPAP-based applications (EIR, G-Port, G-Flex, and INP).
•TheMPS Platform Software and Maintenance Manual - EAGLE 5 SAS with
Tekelec 1100 Application Server describes the platform software for the
Multi-Purpose Server (MPS) based on the Tekelec 1100 Application Server
(T1100 AS) and describes how to perform preventive and corrective
maintenance for the T1100 AS-based MPS. This manual should be used
with the ELAP-based application (LNP).
•TheProvisioning Database Interface Manual defines the programming
interface that populates the Provisioning Database (PDB) for the EAGLE 5
SAS features supported on the MPS/EPAP platform. The manual defines
the provisioning messages, usage rules, and informational and error
messages of the interface. The customer uses the PDBI interface
information to write his own client application to communicate with the
MPS/EPAP platform.
•ThePreviously Released Features Manual summarizes the features of
previous EAGLE, EAGLE 5 SAS, and IP7Secure Gateway releases, and it
identifies the release number of their introduction.
•TheRelease Documentation contains the following documents for a specific
release of the system:
—Feature Notice - Describes the features contained in the specified
release. The Feature Notice also provides the hardware baseline for the
specified release, describes the customer documentation set, provides
information about customer training, and explains how to access the
Customer Support website.
—Release Notice - Describes the changes made to the system during the
lifecycle of a release. The Release Notice includes Generic Program
Loads (GPLs), a list of PRs resolved in a build, and all known PRs.
The Release Notice is maintained solely on Tekelec’s Customer Support site to
provide you with instant access to the most up-to-date release information.
—System Overview - Provides high-level information on SS7, the IP7
Secure Gateway, system architecture, LNP, and EOAP.
—Master Glossary - Contains an alphabetical listing of terms, acronyms,
and abbreviations relevant to the system.
—Master Index - Lists all index entries used throughout the
documentation set.

1-8 910-3189-001 Rev. A, October 2005
Introduction
•TheSystem Manual – EOAP describes the Embedded Operations Support
System Application Processor (EOAP) and provides the user with
procedures on how to implement the EOAP, replace EOAP-related
hardware, device testing, and basic troubleshooting information.
Customer Care Center
The Customer Care Center offers a point of contact through which customers can
receive support for problems that may be encountered during the use of Tekelec’s
products. The Customer Care Center is staffed with highly trained engineers to
provide solutions to your technical questions and issues seven days a week,
twenty-four hours a day. A variety of service programs are available through the
Customer Care Center to maximize the performance of Tekelec products that
meet and exceed customer’s needs.
To receive technical assistance, call the Customer Care Center at one of the
following locations:
• Tekelec, UK
Phone [phone]
Fax [phone]
E-mail [email protected]
• Tekelec, USA
Phone (within the continental US) 888-367-8552 (888-FOR-TKLC)
(outside the continental US) [phone]
Fax [phone]
E-mail [email protected]
Documentation Packaging, Delivery, and Updates
Customer documentation is provided with each system in accordance with the
contract agreements. It is updated whenever significant changes that affect
system operation or configuration are made. Updates may be issued as an
addendum, or a reissue of the affected documentation.
The document part number appears on the title page along with the current
revision of the document, the date of publication, and the software release that the
document covers. The bottom of each page contains the document part number
and date of publication.
Two types of releases are major software releases and maintenance releases.
Maintenance releases are issued as addenda with a title page and change bars. On
the changed pages, the date and document part number are changed. On any
unchanged pages that accompany the changed pages, the date and document part
number is unchanged.

Introduction
910-3189-001 Rev. A, October 2005 1-9
When the software release has a minimum effect on documentation, we provide
an addendum. The addendum provides an instruction page, a new title page, a
change history page, and replacement chapters with the date of publication, the
document part number, and change bars.
If a new release has a major impact on documentation, such as a new feature, the
entire documentation set is reissued with a new part number and a new release
number.

1-10 910-3189-001 Rev. A, October 2005
Introduction

910-3189-001 Rev. A, October 2005 2-1
2
Command Rejected Messages
Introduction ......................................................................................................2–2
Message Listing and Description...................................................................2–2

2-2 910-3189-001 Rev. A, October 2005
E2000 Messages Command Rejected Messages
Introduction
This chapter contains the command rejected error messages generated by the
commands used on the Eagle STP, IP7Secure Gateway, and IP7Front End
systems. The following items make up each description of the message:
• The message generated by the system.
• A list of the commands that can generate the message. Note that where
such a list would be extensive, only a representative sample of commands
is provided.
• A brief definition of the message.
• The steps needed to resolve the error condition or to make sure that the
message does not appear when the command is executed again.
To find error messages listed alphabetically by their text, see the index.
The commands that generate the error messages in this document are described in
the Commands Manual.
Message Listing and Description
Command rejected messages are listed below in numerical order.
NOTE: The term “system” indicates common information that applies to the
Eagle STP, IP7Secure Gateway, and IP7 Front End. Information that applies to a
specific system will indicate the applicable system.
E2002 Cmd Rej: Authority Violation
Commands Used: all commands
You tried to enter a command at a system terminal, but you have not logged on or
your user ID is not authorized for the command class of the command you tried
to enter.
Recovery
1. Enter the logon:uid=<user id> command and then supply your password to
log on to the system.
2. If after logging on, you are still unable to enter the command, contact your site
system administrator to obtain user command access privileges to the system.