Tektronix RSA6100A Series User manual

RSA6100A Series
Real-Time Spectrum Analyzers
Declassification and Security
ZZZ
Instructions
xx
www.tektronix.com
*P077017003*
077-0170-03

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Tektronix, Inc.
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P.O. Box 500
Beaverton, OR 97077
USA
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Worldwide, visit www.tektronix.com to find contacts in your area.

Table of Contents
Preface.............................................................................................................................................................. iii
Clear and Sanitize Procedures..................................................................................................................................... 1
Memory Devices............................................................................................................................................... 1
Media and Data Export Devices ............................................................................................................................. 6
Troubleshooting..................................................................................................................................................... 9
How to Clear or Sanitize a Non-Functional Instrument ................ ...... ...................... ...... ...................... ...... ..................... 9
Change Log ........................................................................................................................................................ 10
RSA6100A Series Declassification and Security Instructions i

Table of Contents
ii RSA6100A Series Declassification and Security Instructions

Preface
This document helps customers with data security concerns to sanitize or remove memory devices from the RSA6100A
Series Real-Time Spectrum Analyzers.
These products have data storage (memory) devices and data output devices (USB ports). These instructions explain
how to clear or sanitize the memory devices and disable the data output devices. The instructions also describe how to
declassify an instrument that is not functioning.
Reference The procedures in this document are written to meet the requirements specified in:
NISPOM, DoD 5220.22–M, Chapter 8
ISFO Process Manual for Certification & Accreditation of Classified Systems under NISPOM
Products The following Tektronix products are covered by this document:
RSA6106A
RSA6114A
RSA6120A
Terms The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured area. All reusable memory is cleared to
deny access to previously stored information by standard means of access.
Erase. This is equivalent to clear.
Instrument Declassification. A term that refers to procedures that must be undertaken before an instrument can be
removed from a secure environment. Declassification procedures include memory sanitization and memory removal,
and sometimes both.
RSA6100A Series Declassification and Security Instructions iii

Preface
Media storage/data export device. Any of several devices that can be used to store or export data from the
instrument, such as a USB port.
Power off. Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For the
purpose of clearing data, putting the instrument in Standby mode does not qualify as powering off. For these products,
you must either press a rear-panel OFF switch or remove the power source from the instrument.
Remove. This is a physical means to clear the data by removing the memory device from the instrument. Instructions
are available in the product Service Manual.
Sanitize. This eradicates the data from media/memory so that the data cannot be recovered by other means or
technology. This is typically used when the device will be moved (temporarily or permanently) from a secured
area to a non-secured area.
Scrub. This is equivalent to sanitize.
User Accessible. User is able to directly retrieve the memory device contents.
User-modifiable. The user can write to the memory device during normal instrument operation, using the instrument
interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
Nonvolatile memory. Data is retained when the instrument is powered off.
iv RSA6100A Series Declassification and Security Instructions

Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices in the standard instrument and listed options.
Detailed procedures to clear or sanitize these devices, if any, are shown following each table.
Terminology The following terms are used in the tables in this section:
User data – Describes the type of information stored in the device. Refers to waveforms or other measurement data
representing signals connected to the instrument by users.
User settings – Describes the type of information stored in the device. Refers to instrument settings that can be
changedbytheuser.
Both – Describes the type of information stored in the device. It means that both user data and user settings are
stored in the device.
None – Describes the type of information stored in the device. It means that neither user data nor user settings
are stored in the device.
Directly – Describes how data is modified. It means that the user can modify the data.
Indirectly – Describes how data is modified. It means that the instrument system resources modify the data and that
the user cannot modify the data.
Table 1: Volatile memory devices
Type and
min. size Function
Type of user
info stored
Backed-up
by battery
Method of
modification
Data Input
method Location
User
accessible To clear Process to sanitize
SDRAM
1GB(std)
Holds active
acquisition data
User data No Indirectly Firmware
operations
Digital
Interface
board
No Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrument for at least 20
seconds.
SDRAM
2GB(std)
Microprocessor
system memory
User data, user
settings
No Directly Written by
processor
system
Slot-PC
board
Yes Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrument for at least 20
seconds.
RSA6100A Series Declassification and Security Instructions 1

Clear and Sanitize Procedures
Table 1: Volatile memory devices (cont.)
Type and
min. size Function
Type of user
info stored
Backed-up
by battery
Method of
modification
Data Input
method Location
User
accessible To clear Process to sanitize
SRAM 2 MB Power PC
system memory
None No Indirect Firmware
operations
Digital
Interface
board
No Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrumentforatleast20
seconds.
ZBT SRAM
2MB
Holds active DPX
acquisition data
User data No Indirect Firmware
operations
DPX board No Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrumentforatleast20
seconds.
SRAM, 1 MB Unused None No None None DPX board No Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrumentforatleast20
seconds.
QDR SRAM
20 MB
(Option 200)
Holds active DPX
acquisition data
User data No Indirect Firmware
operations
DPX board No Remove power from the
instrument for at least 20
seconds.
Remove power from the
instrumentforatleast20
seconds.
Table 2: Nonvolatile memory devices
Type and
min. size Function
Type of
user info
stored
Method
modification
Data Input
method Location User accessible To clear To sanitize
Fixed Hard
Drive (Part
of Option 07)
Holds instrument
operating system
and application
software. Holds all
user-storable data
such as waveforms,
measurement results,
and instrument
settings.
User data,
user settings
Indirect Firmware
operations, user
input
Internal Yes Acquire a full memory length
acquisition of noise (no signal
attached to the input). Erase
the hard drive with commercial
erasure software. Reinstall
Microsoft Windows using the
OS Restore procedure in the
Service manual (Tektronix
part number 077-0250-XX).
Reinstall the instrument
software using the supplied
recovery disk. See Clearing
Hard Disk Drives.
Remove the hard drive.
Store the removed hard
driveinasecureareaor
destroy it. (See page 4,
Fixed Hard Drive Removal
Procedure.) When the
hard drive is removed, no
user data remains in the
instrument.
2RSA6100A Series Declassification and Security Instructions

Clear and Sanitize Procedures
Table 2: Nonvolatile memory devices (cont.)
Type and
min. size Function
Type of
user info
stored
Method
modification
Data Input
method Location User accessible To clear To sanitize
Removable
Hard Drive
(Option 06
and
Option 08)
Holds instrument
operating system
and application
software. Holds all
user-storable data
such as waveforms,
measurement results,
and instrument
settings.
User data,
user settings
Indirect Firmware
operations, user
input
Front panel.
Additional drives
can be purchased
from Tektronix,
Inc.
Yes Acquire a full memory length
acquisition of noise (no signal
attached to the input). Erase
the hard drive with commercial
erasure software. Reinstall
Microsoft Windows using the
OS Restore procedure in the
Service manual (Tektronix
part number 077-0250-XX).
Reinstall the instrument
software using the supplied
recovery disk.SeeClearing
Hard Disk Drives.
Removetheharddrive.
Store the removed hard
driveinasecureareaor
destroy it. (See page 5,
Removable Hard Drive
Procedure.) When the
hard drive is removed, no
user data remains in the
instrument.
Flash 4
Mbytes
Holds instrument
calibration data, serial
number, and Option
key
None Indirect Firmware
operations
Digital Interface
board
No Not applicable, does not contain
user data or settings. Clearing
would disable instrument
functionality.
Not applicable, does
not contain user data
or settings. Sanitizing
would disable instrument
functionality.
EEPROM
1Mbit
(Option 110)
Holds data buffer
firmware
None None Factory
configuration
Wideband
Acquisition board
No Not applicable, does not contain
user data or settings. Clearing
would disable instrument
functionality.
Not applicable, does
not contain user data
or settings. Sanitizing
would disable instrument
functionality.
EEPROM,
8Kb
Unused (for
future software
enhancements)
None None None Digital Interface
board
No Not applicable, does not contain
user data or settings. Not used
by the system.
Not applicable, does
not contain user data or
settings. Not used by the
system.
EEPROM,
1Kb
PCI configuration –
PLX9056
None None Factory
configuration
Digital Interface
board
No Not applicable, does not contain
user data or settings. Clearing
would disable instrument
functionality.
Not applicable, does
not contain user data
or settings. Sanitizing
would disable instrument
functionality.
EEPROM,
1Kb
PCI configuration –
82551ER
None None Factory
configuration
Digital Interface
board
No Not applicable, does not contain
user data or settings. Clearing
would disable instrument
functionality.
Not applicable, does
not contain user data
or settings. Sanitizing
would disable instrument
functionality.
RSA6100A Series Declassification and Security Instructions 3

Clear and Sanitize Procedures
Clearing Hard Disk Drives If your organization’s security protocols allow the use of software to purge or sanitize hard drives, you can use commercial
software to erase free space on the hard drive before sending the instrument out for upgrades or repair. Follow the
instructions that come with the software to ensure that the erasure of sensitive data from the hard drive complies with your
organization’s security protocols.
Sequence for clearing secure data from a hard drive:
1. Delete all stored signals and instrument settings files (all files stored with a tiq,csv,orSetup extension).
2. Acquire several full memory-length acquisitions of noise (no signal attached to the input).
Without Option 02, acquire a full-length acquisition 16 times.
With Option 02, acquire a full-length acquisition 4 times.
3. Close the RSA6100A applications and erase the free space on the hard disk using commercial software.
Fixed Hard Drive Removal
Procedure
The following procedure applies to instruments that have Option 07 (DVD-RW drive) installed. If your instrument has
a DVD drive, it has a fixed hard drive. This procedure is an overview of the removal process. For detailed removal
and replacement procedures, see the RSA6100A Series Real-Time Spectrum Analyzers Service Manual, Tektronix part
number 077-0250-XX.
WARNING. Only qualified service personnel should perform this procedure. Read the Service Safety Summary and the
General Safety Summary in the RSA6100A Series Real-Time Spectrum Analyzers Service Manual (Tektronix part number
077-0250-XX) before performing this procedure.
WARNING. Before performing this procedure, disconnect the power cord from the line voltage source. Failure to do so
could cause serious injury or death.
CAUTION. To avoid damaging the hard drive, perform the following procedure in a static-safe environment with proper
electro-static discharge controls in place.
4RSA6100A Series Declassification and Security Instructions

Clear and Sanitize Procedures
1. Remove the front cover (if installed), the front panel trim, and the cabinet top.
2. Remove the top EMI cover.
3. Unplug the IDE cable, or SATA cable if so equipped, from the hard drive.
4. Unplug the power cable from the hard drive.
5. Remove the hard drive and support bracket.
6. Remove the hard drive from the support bracket.
7. Reinstall the support bracket.
8. Reinstall the top EMI cover.
9. Reinstall the cabinet top, the front panel trim, and front cover (if removed).
Removable Hard Drive
Procedure
The following procedure applies to instruments with Option06(RemovableHardDiskDrive)orOption08(Removable
Solid-State Hard Drive) installed. For detailed information on removing parts from the instrument, see the RSA6100A
Series Real-Time Spectrum Analyzers Service Manual, Tektronix part number 077-0250-XX.
WARNING. Before doing this procedure, disconnect the power cord from the line voltage source. Failure to do so could
cause serious injury or death.
CAUTION. To avoid damaging the hard drive, perform the following procedure in a static-safe environment with proper
electro-static discharge controls in place.
1. Loosen the thumbscrews on the removable drive panel.
2.Pull the removable drive out from the instrument.
RSA6100A Series Declassification and Security Instructions 5

Clear and Sanitize Procedures
Media and Data Export Devices
Table 3: Media and data export devices
Type and min.
size
Function Method of
modification
Data Input method Location Process to disable
DVD+/-RW
(Option 07 only)
User storage of reference
waveforms, screen images,
and instrument setups and
installation of software
Directly System resources and directly by
user
Front panel Remove all DVDs. Rewriteable DVDs can be formatted,
stored in a secure area, or destroyed. Non-rewriteable
DVDscaneitherbestoredordestroyed.
USB device ports Supports removable USB
flash drive. User storage of
reference waveforms, screen
images, and instrument
setups
Directly Directly by system resources Front and rear panels Remove all USB memory devices. USB devices can be
formatted, stored in a secure area, or destroyed.
TheUSBportscanbedis
abled˙.(Seepage6,Disabling
the USB Ports.)You can set a BIOS password to prevent
changes to the BIOS. (See page 7, Setting the BIOS
Password.)
LAN Ethernet
Connection
Supports remote control and
data transfer
Directly System resources Rear panel Disconnect from Network cable
GPIB connector Supports remote control and
data transfer
Directly System resources Rear panel N/A
Disabling the USB Ports Use the following procedure to disable the front and rear panel USB ports.
CAUTION. Disabling the USB ports will disable the front panel and touch screen. When the USB ports are disabled, no
mouse input is accepted. The PS2 connector on the rear panel does not support a mouse. When the USB ports are disabled,
the only way to control the instrument is through the GPIB/LAN programmatic interface.
CAUTION. To avoid disabling the instrument, perform this procedure exactly as stated. A misconfigured BIOS can make the
instrument unusable and require that it be returned to Tektronix for servicing.
1. Reboot the instrument and press the Delete key to access the BIOS settings screen.
2. Select Integrated Peripherals.
6RSA6100A Series Declassification and Security Instructions

Clear and Sanitize Procedures
3. Select Onboard Device.
4. Change USB Controller from Enable to Disable.
5. Save the BIOS settings and exit.
Setting the BIOS Password Use the following procedure to set a BIOS password that will prevent others from changing the BIOS settings.
CAUTION. To avoid disabling the instrument, perform this procedure exactly as stated. A misconfiguredBIOScanmakethe
instrument unusable and require that it be returned to Tektronix for servicing.
1. Reboot the instrument and press the Delete key to access the BIOS settings screen.
2. Select Set Password.
3. Choose a BIOS password.
4. Confirm the new BIOS password.
5. Save the BIOS settings and exit.
Enabling the USB Ports Use the following procedure to enable the front and rear panel USB ports.
CAUTION.To avoid disabling the instrument, perform this procedure exactly as stated. A misconfiguredBIOScanmakethe
instrument unusable and require that it be returned to Tektronix for servicing.
1. Reboot the instrument and press the Delete key to access the BIOS settings screen.
2. Select Integrated Peripherals.
3. Select Onboard Device.
RSA6100A Series Declassification and Security Instructions 7

Clear and Sanitize Procedures
4. Change USB Controller from Disable to Enable.
5. Save the BIOS settings and exit.
Disabling the BIOS
Password
Use the following procedure to disable the BIOS password.
CAUTION. To avoid disabling the instrument, perform this procedure exactly as stated. A misconfigured BIOS can make the
instrument unusable and require that it be returned to Tektronix for servicing.
1. Reboot the instrument and press the Delete key to access the BIOS settings screen.
2. Enter the current BIOS password.
3. Select Set Password.
4. Press the Enter key.
5. Press the Enter key again to confirm disabling the BIOS password.
6. Save the BIOS settings and exit.
8RSA6100A Series Declassification and Security Instructions

Troubleshooting
How to Clear or Sanitize a Non-Functional Instrument
If your instrument is not functioning, perform the following actions and return the instrument for Tektronix for repair.
Describe the initial problem with the product. Tektronix will install replacement parts and then repair and return the
instrument.
DVDs Remove any DVDs from the instrument. If the instrument does not power on, you can insert a small paper clip into the hole
next to the DVD drawer latch to release the drawer and remove discs.
Hard Disk Drives Remove the internal hard disk (Option 07), removable hard disk (Option 06), or removable solid-state drive (Option
08) using the procedures in this document.
External Memory Devices Remove any USB flash drives or external hard drives from the instrument.
Charges Replacement of any missing hardware will be charged according to the rate at the time of replacement.
RSA6100A Series Declassification and Security Instructions 9

Change Log
Change Log
Document
part number Revision date Change description
077-0170-03 12-13-2010 Added Reference section to Preface. Updated Volatile memory devices and Nonvolatile memory devices tables to include type of user
information stored, battery-backup information, and data input method. Added terminology definitions to Memory Devices..
10 RSA6100A Series Declassification and Security Instructions