Tektronix Phaser 740 User manual

®
www.tek.com/Color_Printers/
P H A S E R®7 4 0 a n d 7 4 0 L
LASER PRINTERS
User Guide

0
Contents
Tektronix Supplies 1
Getting The Most From Your Printer 2
Printing 3
All About Media 4
Loading Media Trays 7
Using the Multi-Purpose Tray 8
Duplex Printing 16
Front Panel Messages 20
Troubleshooting Print Quality 21
Media Jams 26
Occasional Cleaning 32
Printing Help Pages from the Front Panel 33
Consumables 37
Controlling Color Density 38
Getting More Information 41
Getting Help 42
Symbols
Note
General information
Caution
Use caution or damage to the printer may result.
Hot
Hot surface on or in the printer. Use caution to avoid
personal injury.
Copyright © 1998 by Tektronix, Inc. All rights reserved.
Tektronix
®
and Phaser
®
are registered trademarks of Tektronix, Inc.

1
To order supplies and accessories, contact your local dealer or visit
the Tektronix web site:
www.tek.com/Color_Printers/supplies
Accessories Order number Description
PaperTrays 436-0282-02 A/Letter (U.S.)
436-0283-02 A4 (Metric Letter)
436-0314-02 Legal
TransparencyTrays 436-0284-02 A/Letter (U.S.)
436-0285-02 A4 (Metric Letter)
Automatic Duplex /
LowerTray Assembly
ZDPLX Includes one each: Duplex Unit,
Paper tray, and Transparency tray;
order option 01 for Metric.
Printer Cart ZCARTA
Cleaning Kit 016-1710-00
Alcohol CleaningWipes 006-7824-01 Pack of 10
Printer CD-ROM 063-3079-00 -00 English
-10 French
-20 Italian
-30 German
-40 Spanish
-70 Chinese,
Simplified
-80 Chinese,
Traditional
-90 Korean
Printer Diskettes 063-3078-00
Tektronix Supplies
Supplies Order number Description
Toner Cartridges Hi-Capacity Standard Color
016-1656-00 016-1684-00 Black
016-1657-00 016-1685-00 Cyan
016-1658-00 016-1686-00 Magenta
016-1659-00 016-1687-00 Yellow
Fuser 016-1660-00
016-1661-00 110 volt 220 volt
Fuser Roll 016-1663-00
Imaging Unit 016-1662-00
Transfer Kit 016-1664-00
Main Charge Grid 016-1665-00
Laser paper
A/Letter (U.S.) 016-1368-00 500 sheets
A4 (Metric Letter) 016-1369-00 500 sheets
Glossy Coated paper
A/Letter (U.S.) 016-1704-00 100 sheets
A4 (Metric Letter) 016-1705-00 100 sheets
Transparencies
A/Letter (U.S.) 016-1654-00 50 sheets
A4 (Metric Letter) 016-1655-00 50 sheets
Ordering Information

2
Getting The Most From Your Printer
Supplies Startup Kit
Z740SS
Option 01 for Metric
■ 4 Standard color Toner Cartridges (CMYK)
■
Glossy Coated Paper (100 sheets)
■
Tektronix Transparencies (50 sheets)
Color Kit
Z740LCS
Converts a Phaser 740L color-capable printer to a
full-color printer:
■ Adds three color toners.
■
Converts the Phaser 740L product warranty from
a 1-year return-to-depot
to a 1-year on-site for
the
remainder of the warranty period .
Automatic Duplex/
LowerTray Assembly
ZDPLX
Option 01 for Metric
■
Automatic duplex with the Duplex Unit
■
Lower Tray Assembly
■ Increased paper-printing capacity
■
Increased printing versatility and convenience
Plus Feature Set
Z740FP*
* Includes installation
■ 1200 dpi
■
Premium print-quality mode
■
Adds SCSI card for connecting an external hard
drive or a copy unit
■
Check Print and Quick Collate functionality
■ Requires a minimum of 64 Mbytes of memory
(must be purchased separately)
Scanner support
Requires Plus Features
■
Use your printer as a color copier.
■
For a list of supported scanners, contact your
local Tektronix reseller, or visit the Tektronix web
site.
External Hard Disk
ZDISK
■ Required for collation
■
Extends font capacity
■
Requires Plus Feature set
PhaserShare
®
Network Card
■
Easy to install
■
Increases speed and shareability
■ High-performance network connectivity
ZNBFE 100Base-T Ethernet
ZNBTR Token Ring
ZNBLT LocalTalk
PhaserLink ™
Software
Requires network
connection via TCP/IP
■
View printer status using any web browser.
■ Control printer settings.
■
Link to online documentation via the World
Wide Web.
■
Receive electronic mail when consumables are
low or other printer maintenance is required.
Additional memory
■
Improved performance
ZMB32 32 Mbytes
ZMB64 64 Mbytes
ZMB128 128 Mbytes
Ordering Information

3
Print Quality Modes
Standard
■
General-purpose mode for full-color
printing.
Premium Monochrome
■
Highest-quality monochrome (gray scale)
prints.
Premium
Requires Plus Features
■
Highest-quality color prints.
■ Near-photographic detail.
Fast Monochrome
■
Fastest gray scale printing.
■
Recommended for documents with lots of
black text.
Fast Color
■
Fastest full-color output.
■ Excellent output using CMY toners for
raster image data or color graphics.
Presentation ■ Smoothest and brightest large-area fills.
■
Useful for printing paper copies of
overhead presentations.
TekColor
™
Color Corrections
Automatic
■
Automatically applies the best color correction mode to
each element on the page.
SWOP ■ Specification for Web Offset Publications. Used to
match U.S. press standards.
Euroscale
■
Used to match equivalent Imation Matchprint
®
proofs.
Commercial ■ Used to match commercial Imation Matchprint
®
proofs.
Toyo
■
Used to match commercial Toyo printing inks on
coated paper.
DIC ■ Used to match Dai Nippon printing inks on coated
paper.
None
■
No color correction made to colors.
■
Used with the PANTONE
®
Color Chart for PANTONE
®
Color matching.
Vivid Color ■ Produces the brightest possible colors.
sRGB Display
■
Adjusts color to closely approximate the colors on a
standard display screen.
To learn more about using color,
visit our color web site:
www.colorize.com
Printing

4
All About Media
Paper Trays
Load only laser paper in the paper trays; specialty media (such as
glossy paper, card stock, envelopes, and labels) must be loaded in
the Multi-Purpose Tray.
Laser paper only
■
Tray sizes:
A/Letter A4 Legal
■
60 - 90 g/m
2
, 16 - 24 lb.
■
250-sheet capacity
■
Use Tektronix media for
best results
PAPER
A4
33100-38
Transparency Tray
Tektronix
transparencies only
■ Tray sizes:
A/Letter A4
■
100-sheet capacity
■
Always use Tektronix
transparencies for best
results 33100-20
TRANSPARENCY
A4
Media

5
Multi-Purpose Tray
Laser paper
■
A/Letter A4 Legal
■ 75 - 150 g/m
2
, 20 - 40 lb.
Tektronix transparencies
■ A/Letter A4
Tektronix Glossy Coated paper
■ A/Letter A4
Laser labels
■ A/Letter A4
■
Recommended Avery
™
labels
(U.S.: 5160, 5164; Metric: L7162, L7165)
Tektronix Fabric Transfer media
■
A/Letter A4
Envelopes
■ #10
Other media
■ Cover stock up to 163 g/m
2
, 60 lb.
■
Card stock up to 163 g/m
2
, 40 lb.
■
Index up to 163 g/m
2
, 90 lb.
Media sizes supported in the Multi-PurposeTray
Metric:
88.9 x 254 mm – 216 x 355.6 mm
U.S.: 3.5 x 10 in. – 8.5 x 14 in.
33100-21

6
Supported page sizes and image area
The printer supports four media sizes, which you select in the Print screen (using a
supported printer driver).
Margins
Media Page size Print area Top /
Bottom Sides
1Letter
8.5 x 11 in. 8.2 x 10.6 in. .2 in. .15 in.
2A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm
3Legal 8.5 x 14 in. 8.2 x 13.6 in. .2 in. .15 in.
4#10 Envelope 4.13 x 9.5 in.
(104.8 x 241.3 mm) 3.8 x 9.2 in. (96.5 x 233.7 mm) .16 in. (4.1 mm) .14 in. (3.6 mm)
2
34
1
33100-22

7
Loading Media Trays
1 Push down on the tray’s metal plate until it clicks, locking it
in place.
2 Fan the media to release sheets that are stuck together.
3 Place the media in the tray under the hooks.
4Transparencies: Place the Tektronix logo strip
face-up under the hooks.
5 Tray capacity:
Place the side to be printed (for example, letterhead
paper) face-down under the hooks.
■
Paper: 250 sheets
■Tektronix Transparencies: 100 sheets
Keep the media level below the indicator on the tray’s
label; otherwise, the printer may jam.
PAPER
A4
12
35
4
TRANSPARENCY
A4
33100-48
Loading Media Trays

8
Using the Multi-Purpose Tray
1Adjust the guides for the width of the media.
2Adjust the MediaThickness switch for the media you are using (see
page 9).
3Insert the media, printing side
face-up (for Tektronix transparencies, the
logo strip is
face-down ).
4Select the media type at the front panel:
5In the Print screen (using a supported driver), select Multi-PurposeTray.
Send the job to the printer.
Paper ■Standard paper and letterhead 75 -105 g/m2, 20 -28 lb.
Paper 2nd Side ■Duplex laser paper
Transparency ■Tektronix transparencies
Coated Paper ■Tektronix Glossy Coated paper
Card or Envelope
■Heavy paper 109 -150 g/m2, 29 -40 lb.
■Card stock / Index
■Cover stock
■Envelope
Label ■Laser labels
Fabric Transfer ■Tektronix Fabric Transfer media
The printer waits a minute for you to select the media type. After
a minute, the job prints, using the previously selected media type.
3
2
1
33100-23
Multi-Purpose Tray

9
Setting Media Thickness
Manually select a media thickness for the most reliable
paper-picking from the Multi-Purpose Tray.
1Open the left side door. The blue media
thickness switch has three settings and is
located on the paper feeder.
2Move the switch to the desired setting:
Thin Medium Thick
Standard laser paper 75 - 105 g/m2
(20 - 28 lb.) Heavy laser paper 109 - 150 g/m2 (29 - 40 lb.)
Tektronix Glossy Coated paper
Tektronix transparencies
Cover stock up to 163 g/m2(60 lb.)
Card stock up to 163 g/m2(40 lb.)
Index up to 163 g/m2(90 lb.)
Tektronix Fabric Transfer media
Laser labels
#10 Envelopes
For the best coverage when using laser paper heavier than 105 g/m
2
(28 lb.) in the Multi-Purpose Tray,
select Card as the media type.
Thin Thick
Medium
33100-24

10
Loading specialty media
Envelopes TektronixTransparencies Letterhead Laser Labels
Never use envelopes with windows or metal clasps;
they will damage the printer. Use envelopes that are at
least #10-size.
Never use media for inkjet printers; inkjet media may damage
the Fuser.Tektronix laser media are specially designed for
this printer.
Place
Stamp
Here
1234567
<105 g/m
2
28 lb. >105 g/m
2
28 lb.
33100-25

11
Paper 2nd Side Tektronix Fabric Transfer Tektronix
Glossy Coated Paper
For best results on double-sided printing, use 90 g/m
2
(24 lb. bond) laser paper. Feed Fabric Transfer Media one sheet at a time; otherwise the media may jam.
33100-26

12
Printing Envelopes
1Prepare each envelope: tuck in the envelope flap.
2Adjust the printer’s media thickness switch to Thick.
3Adjust the printer’s media guides for the width of your envelopes.
4Insert the envelopes (maximum capacity is 10-15, depending on
thickness):
5At the front panel prompt, scroll to Card or Envelope and press OK.
6Inthe frontpanel’sPrinter Defaultsmenu,scrolltoMulti-Purpose
Media and select #10 Envelope under Media Size.
■Short end enters first .
■Side to be printed is face-up .
■The edge where you place the stamp enters the printer first in
some applications; make a test print before proceeding.
33100-47
Place
Stamp
Here
Place
Stamp
Here
3
2
4
1

13
7In your application:
■Create a document with these measurements:
■Access the Page Setup menu and make these
selections:
8In the Print screen (using a supported printer driver),
make this selection and send the job to the printer.
■Width: 4.13 in. (104.1 mm)
■Length: 9.5 in. (241.3 mm)
■Margins: .2 in. (5 mm)
■Paper Size: #10 Envelope
■Orientation: Landscape
■Paper Source: Multi-Purpose Tray
Guidelines for envelope printing
■Use envelopes that are at least #10-size
(4.13 x 9.5 in. / 104.1 x 241.3 mm).
■No plastic windows or metal clips.
■No exposed gummed surfaces.
■Tuck the gummed flap into the envelope.
■Single-sided printing only.
■Keep unused envelopes in their original packaging.
This printer is not made to handle high-capacity production
envelope printing. Envelopes may wrinkle depending on weight
and stiffness of envelope media.

14
Printing on labels
Recommended Avery™labels:
At the printer
1Adjust the printer’s media thickness switch to Thick.
2Insert the label sheets (maximum capacity is 30 sheets):
■Side to be printed is face-up .
■The top of the sheet enters the printer first .
3At the front panel prompt, scroll to Label and press OK.
A/Letter: 5160
5164 A4: L7162 L7165
1
2
33100-46

15
In the application
1If your application has a setting for Avery™labels, use it as
a template. Otherwise, refer to the instructions included
with the labels for margin settings.
2In the Print screen, select the Multi-PurposeTray. Send
the job to the printer.
Avery labels
■A/Letter: 5160
5164
■A4: L7162
L7165
Guidelines for printing on labels
■Recommended labels: Use Avery labels.
■Each label is at least 25.4 x 66.7 mm (1 x 2.625 in.) in size.
Smaller labels may peel off and damage printer
components.
■If any of the labels on a sheet are missing, do not use that
sheet; it may damage printer components.
■When selecting Label as the media type, the printer
requires that room temperature be cooler than 27˚ C
(81˚ F). If the temperature is above this, the printer reports
an error and stops printing.

16
Automatic Duplex Printing
Automatic duplex printing requires that the Lower Tray Assembly
be installed.
1Make sure that the Duplex Unit is inserted in the printer’s
upper (a) slot.
2Load 75 - 90 g/m2(20 - 24 lb.) paper in the paper tray.
3Insert the paper tray in the printer’s middle (b) or lower (c)
tray slots.
Never put media in the Duplex Unit; the printer will report a
media jam.
If you are using pre-printed paper, such as letterhead:
■Place the first side to be printed face-down .
■Place the top of the page under the paper tray’s hooks.
This example shows letterhead paper.
For best results with duplex printing,
use 90 g/m
2
(24 lb.) laser paper.
PAPER
A4
1234567
a
b
c
Legal
Paper
A/Letter
Paper
Duplex
Paper
33100-37
1
2

17
4Decide on a binding preference (how the page
turns) for Step 5:
9102-50
Landscape Portrait
Long
edge
Short
edge
5In the Print screen, select the Duplex option and a binding
preference:
Macintosh Drivers:
LaserWriter 8.5.1 ■From the pull-down menu, choose Layout.
■Select Print on Both Sides.
■Select a binding preference.
LaserWriter 8.3.4 ■Click Options.
■Select 2-Sided Printing.
■Select Short-Edge Binding or Long-Edge Binding.
PC Drivers:
Windows 95/
Windows 98
■Click Properties.
■Click Paper.
■Click More Options and select your binding
preference.
Windows NT4 ■Click Properties.
■Click Advanced.
■Under Paper/Output, select your option for
Print on Both Sides.
Duplex Printing

18
Manual Duplex Printing: Multi-Purpose Tray
Side 1
For a multi-page document, print odd-numbered pages for Side 1.
(This selection is application-specific).
1Insert paper with the side to be printed face-up . This example shows
letterhead paper.
2In the printer’s front panel, select the media type at the prompt.
3In the Print screen (using a supported driver), select Multi-Purpose
Tray as the Paper Source or Tray Selection. Send the job to the
printer.
4Remove the printed paper from the output tray.
Front panel selection Media type
Paper: Standard laser paper 90 - 105 g/m2, 24 - 28 lb.
Coated Paper: Tektronix Glossy Coated paper
Card or Envelope: Card stock
Heavy laser paper 109 - 150 g/m2, 29 - 40 lb.
Two-sided printing on specialty media can
shorten component life.
For best results with duplex printing, use 90
g/m
2
(24 lb.) laser paper.
32564-06
1234567
Duplex Printing