Tektronix Phaser 850 User manual

Combined User and Troubleshooting Manuals
1
Contents
Contents 1
Tektronix supplies and accessories 9
The front panel 14
Key 15
Printing a Menu Map 15
Print quality modes 16
TekColor™ color corrections 17
Paper tips 18
Supported page sizes and print area 19
Manual-feed printing 21
Supported media 21
Using the manual-feed slot for single-sided
printing 22
Manual-feed
special
ity media overview 24
Printing on envelopes 26
Guidelines for envelope printing 27
Printing envelopes from a Macintosh 27
Printing envelopes from Windows 30
Loading the Standard Paper/ Transparency Tray 31
Supported media 31
Loading the tray 32
Loading the High-Capacity Paper Tray Assembly 33
Supported media 33
Loading the tray 33
Loading the optional High-Capacity
Transparency/Label Tray 35
Supported media 35
Loading the tray 36
Printing on High Resolution Photo Paper 37
Printing on labels 38
39

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Phaser 850 Color Printer
Guidelines for printing on labels 39
Automatic two-sided printing 40
Binding preference 41
Loading letterhead paper for two-sided printing 42
Adding ink 44
Emptying the waste tray 46
Replacing the Maintenance Kit 48
Removing paper jams 50
Media Jam — Open Exit Cover to Clear 50
Media Jam — Open front cover to clear 53
Media Jam — Retry manual feed
54
Media Jam — Remove media (or upper) tray
to clear 55
Media Jam — Remove middle tray to clear 56
Media Jam — Remove lower tray to clear 56
Troubleshooting print quality 57
Light stripes or missing colors 57
Oil or ink smears 59
Ink streaks 60
Ink smears 62
Moving the printer 63
All moves 63
Preparing the printer for shipment 64
Getting help 65
Printer CD-ROM 65
Windows driver help system 65
Color Connection 66
Printer’s front panel 66
Internal printer pages 66
PhaserLink™ Software 67
Tektronix web site 67
TekSMART™ Knowledge Base 67
Other online services 68

Combined User and Troubleshooting Manuals
3
Customer Support Centers 68
Printer Management 69
PhaserLink Printer Management software 69
Job Accounting 69
TekSMART™ Knowledge Base 69
Usage Profile 70
Fonts 71
Resident typefaces (PostScript) 71
Resident typefaces (PCL5C) 71
Downloading fonts 72
Downloading fonts from a Macintosh 73
Printing a list of resident fonts 74
From a Macintosh 74
From a PC or workstation 74
Image Smoothing 75
Quick Collate 76
Requirements 76
Separation Pages 77
PANTONE Colors 78
Methods of printing PANTONE Colors 78
PANTONE Colors from color selection books 78
Printer-specific PANTONE Colors 78
Installing the PANTONE Color files 79
From the Web 79
Printing the PANTONE Color Chart 80
Macintosh 80
PC 81
PhaserPrint Plug-in for Photoshop 82

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Phaser 850 Color Printer
Installing the plug-in: Macintosh 82
Installing the plug-in: Windows 83
Using the plug-in 84
Selecting options in the PhaserPrint dialog box 85
Number of copies 85
Print using (Macintosh) 85
Print using (Windows) 86
Printer model 86
Media size (selection) 86
Color Correction 86
Media 87
Quality 87
Rendering Intent 87
Compress Image Data 87
Fast preview 87
1st Page Preview 88
Image Smoothing 88
Stylized representation of the page 88
Scaling an image 89
Landscape orientation 89
Center images 89
Replicate images 89
Image size 89
Image separation 90
Number of images 90
Image layout 90
Media size (display) 90
Show color preview of image 90
Printer Utilities 91
Locating the files on the printer’s CD-ROM 92
Installing the utility files for Macintosh 92
Installing the files for PC 92
Locating files on the Tektronix World Wide Web site
93

Combined User and Troubleshooting Manuals
5
Locating files on the Tektronix FTP server 94
Downloading files to the printer from a Macintosh 95
Using the Apple Printer Utility to download files
95
Using the Apple Printer Utility to perform other
tasks 96
Downloading files to the printer from a PC 97
Downloading files from Windows 3.1 97
Downloading files from Windows 95 / Windows
98 97
Downloading files from Windows NT 97
Downloading files if your printer is connected to a
Novell Netware network 98
Downloading files if your printer is connected
through PhaserPort 99
Downloading files if your printer is connected to
Windows NT 99
Advanced Printing Features for Phaser 850 Printers 100
Previewing with 1st Page Preview 100
Requirements 100
Use 1st Page Preview 100
Reset the timeout 101
Automatic tray switching 102
Front Panel Intensity 102
Intelligent Ready mode 102
Color Sampler Charts for Phaser 850 Printers 103
Overview 103
Color charts 104
Printing a color sampler chart from the Phaser 850
printer’s front panel 105
Printing the desired colors from an application 105
Printing the color sampler charts with utility files 106
From a Macintosh 106

6
Phaser 850 Color Printer
From a PC or workstation 106
Troubleshooting Phaser 850 Printers 107
Useful tools 107
Printer CD-ROM 107
Windows driver help system 107
Color Connection 107
Printer’s front panel 107
Internal printer pages 108
PhaserLink™ Software 108
Tektronix web site 108
TekSMART™ Knowledge Base 108
Other online services 108
Front panel messages 109
Problems with automatic two-sided printing 113
Problems printing on labels 114
Labels are printed on the wrong side 114
Printing labels from Microsoft Word 114
Print Quality Problems 115
Printing problems 117
Preventing media jams 118
Turning the Startup Page on or off 119
From the printer’s front panel 119
From PhaserLink Printer Management software
119
From utility files 119
Protected mode for the front panel menu 120
Turning Sys/Start Job execution on or off 121
Using the front panel 121
Using utility files 121
Cleaning Phaser 850 Printers 122
Selecting the source for cleaning pages 122
Cleaning supplies 122
Light stripes on prints 123

Combined User and Troubleshooting Manuals
7
Cleaning for oily streaks 126
Cleaning for ink smears: internal paper path 127
Cleaning for ink smears: paper-feed rollers 129
Cleaning for ink smears: paper-exit path 133
Cleaning for media tray jams 136
Cleaning the media-pick roller 136
Cleaning the separator pad 138
Cleaning for lower tray jams: paper-feed rollers 139
Regulatory Information for Phaser 850 Printers 141
Canadian EMC (Electromagnetic Compatibility)
regulatory standards 141
Declaration of conformity 142
FCC Class B device 143
Phaser 850 Printer Material Safety Data Sheets 144
MSDS for Silicone Oil 145
MSDS for Ink Sticks 147
MSDS for CleanTex® Alcopad 149
151
Specifications for Phaser 850 Printers 152
Index 155

8
Phaser 850 Color Printer

User Guide
9
Tektronix supplies and accessories
To order supplies and accessories, contact your local dealer or visit the
Tektronix web site:
www.tek.com/Color_Printers/products/supplies.html
ColorStix Ink
Item Part Number
3 Free Black sticks 016-1831-00
5 Cyan sticks plus 2 Free Black sticks 016-1825-00
5 Magenta sticks plus 2 Free Black sticks 016-1826-00
5 Yellow sticks plus 2 Free Black sticks 016-1827-00
2 Cyan sticks plus 1 Free Black stick 016-1828-00
2 Magenta sticks plus 1 Free Black stick 016-1829-00
2 Yellow sticks plus 1 Free Black stick 016-1830-00
Tektronix Paper
Item Size Description Part Number
Premium Color
Printing Paper
A/Letter (U. S.)
8.5 x 11 in.
500 sheets
24-lb. bond, 90 g/m
2
016-1368-00
Premium Color
Printing Paper
A4 (Metric)
210 x 297 mm
500 sheets
24-lb. bond, 90 g/m
2
016-1369-00
High Resolution
Photo Paper
A/Letter (U. S.)
8.5 x 11 in.
25 sheets
170 g/m
2
016-1808-00
High Resolution
Photo Paper
A4 (Metric)
210 x 297 mm
25 sheets
170 g/m
2
016-1809-00
Premium Cover A/Letter (U. S.)
8.5 x 11 in.
100 sheets
60-lb. cover, 160 g/m
2
016-1823-00
Premium Cover A4 (Metric)
210 x 297 mm
100 sheets
60-lb. cover, 160 g/m
2
016-1824-00
Supplies

10
Phaser 850 Color Printer
Transparencies
Item Size Description Part Number
Premium A/Letter (U. S.)
8.5 x 11 in.
50 sheets 016-1724-00
Premium A4 (Metric Letter)
210 x 297 mm
50 sheets 016-1725-00
Standard A/Letter (U. S.)
8.5 x 11 in.
50 sheets 016-1720-00
Standard A4 (Metric Letter)
210 x 297 mm
50 sheets 016-1721-00
Color Printing Labels
Size Description Part Number
A/Letter (U. S.)
8.5 x 11 in.
100 sheets / 30 labels per sheet
(each 1 x 2-5/8 in.)
016-1812-00
A/Letter (U. S.)
8.5 x 11 in.
100 sheets / 6 labels per sheet
(each 3-1/3 x 4 in.)
016-1813-00
A4 (Metric Letter)
210 x 297 mm
100 sheets / 14 labels per sheet
(each 38.1 x 99.1 mm)
016-1814-00
A4 (Metric Letter)
210 x 297 mm
100 sheets / 8 labels per sheet
(each 67.1 x 99.1 mm)
016-1815-00
Maintenance Kit
Item Part Number
Extended replacement maintenance roller and counter
(Life: up to 45,000 images or two years, which ever comes
first.)
016-1834-00
Standard replacement maintenance roller and counter
(Life: up to 10,000 images or two years, which ever comes
first.)
016-1822-00
Supplies