TeleAlarm TA74+ User manual

User Manual
TA74, TA74 IO
TA74+, TA74 GSM, TA74 GSM IO
TA74_UM_EN_V2.5_2019.09
en User Manual

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Table of contents
1 Safety ............................................................................... 6
1.1 Intended use ................................................................................... 6
1.2 Improper use .................................................................................. 6
1.3 User qualification ............................................................................ 7
1.4 Warnings and symbols used .......................................................... 7
1.5 Safety instructions .......................................................................... 7
2 Features ........................................................................... 9
2.1 Product comparison ..................................................................... 10
3 Scope of delivery .......................................................... 11
4 Product description ...................................................... 12
4.1 Device description ........................................................................ 12
4.2 Emergency call button .................................................................. 12
4.3 Action button ("S" button) ............................................................. 13
4.3.1 Cancel emergency call ................................................................................... 13
4.3.2 Take the first incoming call ............................................................................. 13
4.3.3 Action button: Service Call ............................................................................. 13
4.3.4 Action button: device status ............................................................................ 13
4.4 Daily button .................................................................................. 14
4.5 Sign in / sign out button ................................................................ 14
4.5.1 Sign out .......................................................................................................... 14
4.5.2 Sign in ............................................................................................................. 15
4.6 Device indications ........................................................................ 15
4.6.1 Light signals .................................................................................................... 15
4.6.2 Local voice announcements from the device ................................................. 17
4.6.3 Error messages .............................................................................................. 18
5 Installation ..................................................................... 19
5.1 Installation recommendations ....................................................... 19

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5.2 Installing the TA74 ........................................................................ 21
5.2.1 Placing on a surface ....................................................................................... 21
5.2.2 Wall mounting ................................................................................................. 21
5.3 Connecting the TA74 .................................................................... 22
5.3.1 PSTN connection ........................................................................................... 22
5.3.2 External phone connection ............................................................................. 23
5.3.3 Ethernet (LAN) connection ............................................................................. 24
5.3.4 GSM (cellular network) connection ................................................................. 25
5.3.5 External GSM antenna connection ................................................................. 27
5.3.6 Internal input/output ........................................................................................ 28
5.3.7 Power connection ........................................................................................... 30
5.3.8 Performing a test ............................................................................................ 30
5.4 Switching off ................................................................................. 31
6 Programming ................................................................. 32
6.1 Programming methods ................................................................. 32
6.2 Vocal reminders ........................................................................... 32
6.3 Special button functions ............................................................... 33
6.3.1 Maintenance button ........................................................................................ 33
6.3.2 Resetting the TA74 ......................................................................................... 33
6.3.3 Restoring the TA74 to default settings ........................................................... 33
6.3.4 Entering Service mode ................................................................................... 34
6.3.5 Exiting Service mode ...................................................................................... 35
6.4 Registering wireless transmitters 1 and 2 ..................................... 35
6.5 Setting Dynamic Host Configuration Protocol (DHCP) and
announcing IP address ................................................................. 36
6.6 Wireless transmitter range test ..................................................... 37
6.7 GSM signal level test .................................................................... 38
6.8 Call progress tones audible .......................................................... 39
7 Additional devices ........................................................ 40
7.1 Wireless transmitter ...................................................................... 40
7.2 Installing wireless transmitter on necklace ................................... 41
7.3 Shortening the necklace cord ....................................................... 42
7.4 Wireless detectors ........................................................................ 42

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8 Operation ....................................................................... 43
8.1 Emergency call to an alarm receiving centre ............................... 43
8.2 Emergency call to a landline telephone ........................................ 43
8.3 Emergency call to a VoIP phone .................................................. 44
8.4 Button functions on a landline telephone or a VoIP phone .......... 44
8.5 Taking phone calls ....................................................................... 45
8.6 Test instructions ........................................................................... 46
8.6.1 Manual test emergency calls .......................................................................... 46
8.6.2 Automatic test emergency calls ...................................................................... 46
8.6.3 Automated control functions ........................................................................... 46
9 Cleaning, disinfection, maintenance, reuse ............... 48
9.1 Cleaning and disinfection ............................................................. 48
9.2 Maintenance ................................................................................. 49
9.3 Reuse ........................................................................................... 49
9.4 Disposing of the device ................................................................ 50
9.5 Replacing the unit battery ............................................................. 51
9.6 Replacing the battery of the wireless transmitter ......................... 54
10 Appendix ....................................................................... 55
10.1 TA74 technical specifications ....................................................... 55
10.2 Technical specifications of wireless transmitter ........................... 57
10.3 Certifications and approvals ......................................................... 58
10.4 Licences ....................................................................................... 59
10.5 Conformity .................................................................................... 59

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1 Safety
This user manual contains important information for safe installation and operation of the
TA74 devices.
A proper installation and configuration of the TA74 is the basis for reliable communication
between persons requiring assistance at home and an alarm receiving centre or other
telephone connection.
A prerequisite for the error-free functioning of the device is that you have read and
understood these instructions before using it.
If you require additional information about the TA74, please contact TeleAlarm or visit the
website at www.telealarm.com.
1.1 Intended use
Intended use means that the TA74 may only be operated within the limits of its technical
specifications and in conformity with the information given in these instructions. Any other
use will be regarded as misuse and can result in malfunctions and damage.
The TA74 is used:
– as part of a carephone system to send emergency calls to an alarm receiving centre,
– or as a standalone device to send emergency calls to a private phone connection,
– for voice connections between the person who requires assistance and the call recipient,
– as an activity monitor,
– for automatic vocal reminders,
– to receive signals from external devices (e. g. mechanical pull switches) via the input/
output connection (TA74 IO and TA74 GSM IO only),
– to trigger external devices (e. g. door openers) via the input/output connection (TA74 IO
and TA74 GSM IO only).
The operator (operating company) is responsible for ensuring that the TA74 is used
as intended. The operator must ensure that the operating staff fulfil all the required conditions
for the installation and utilisation of the device.
1.2 Improper use
Improper use of the TA74 is any unauthorised and therefore non-permitted usage or
modification of the hardware. The operator of the device bears sole responsibility for any
damage resulting from this.
The TA74 must not be used:
– as a medical reminder,
– as an audio baby-monitor.

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1.3 User qualification
For the configuration and parametrisation of the TA74, specific tool and device knowledge
is required. These tasks may only be carried out by trained and authorised personnel.
The TA74 and the wireless transmitter must be serviced and repaired by an authorised
service partner.
1.4 Warnings and symbols used
Depending on the hazard level, the warnings and notes used in this manual have the
following meaning:
1.5 Safety instructions
Adhere to the following safety instructions to avoid personal injury, equipment damage and
malfunctions:
– Do not install the device near a heating appliance.
– Do not expose the device to direct sunlight.
– Do not install the device in a wet or humid environment.
– Never touch the power adapter with wet hands.
– Do not attempt to open the device or the power adapter.
– When unplugging the device from the power outlet, never pull on the power cord but
always grip the power adapter.
– Connect the TA74 only to a professionally installed 100 - 240 V AC, 50/60 Hz power
outlet with a fuse up to 16 A.
– Connect the power adapter to a power outlet near the TA74.
WARNING!
means that fatal or serious injury can occur if the described precautions are not taken.
NOTE
means that damage to the equipment or undesirable effects may occur if the described
precautions are not taken.
INFO
General notes and additional information.

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– Do not install the TA74 in the proximity of DECT/GSM telephones, TV sets, large metal
objects, microwave appliances or radio telephones. This will impair the reception of
signals from the wireless transmitter.
– Use only original cables and original power adapters. Other power adapters could
damage the device. For replacement, use the same type of power supply as the one
delivered with the product.
– Use the device only in the country where it has been delivered.
– Electrolytes or gases may be emitted from the battery should it leak under exceptional
circumstances. If this happens, deactivate the device by isolating it from the network
and power supply. Battery replacement must be carried out by trained service
personnel only.
– Comply with your national regulations, guidelines and requirements for the disposal of
end-of-life electrical equipment and batteries.
– Be sure to allow the required space around the device. The TA74 must be easily
accessible.
– The wireless transmitter provided with the TA74 contains a button cell battery. If the
button cell battery is swallowed, it can cause severe internal burns in just two hours and
can lead to death. Keep new and used batteries out of the reach of children. If the
battery compartment does not close securely, stop using the product and keep it out of
the reach of children. If you think batteries might have been swallowed or placed inside
any part of the body, seek immediate medical attention.
Electrostatic discharge
NOTE
The TA74 contains highly sensitive electronic components. It should be opened only in
an ESD protected environment. Discharge electrostatic loads by touching a grounded
conductive surface before you open the device.

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2 Features
The TA74 has been designed to ensure maximum security for persons living in their own
homes or in locations where assistance could be needed. The device can be used to send
emergency calls to an alarm receiving centre or a private phone, using different media and
protocols.
The person requiring assistance activates a call by pressing a button on the TA74 or by
using a wireless transmitter. This action establishes a voice connection between the person
requiring assistance and the call recipient.
The device has two basic operating modes:
1. The TA74 is part of a carephone system that consists of an alarm receiving centre that
can be reached at any time and the device itself. Calls are sent to this alarm receiving
centre.
2. If the TA74 is operated as a standalone device, emergency calls will be sent to private
phones.
The TA74 can be used with up to 20 wireless transmitters.
The TA74 is able to store up to 10 different recipients (telephone numbers or IP addresses).
When an emergency call is sent and if the call to the first recipient is not successful, the TA74
will try the next one. If the final number has been dialled unsuccessfully, the device starts with
the first recipient again and continues until it sends an emergency call successfully. A single
programmed number will be tried 12 times. The maximum number of dial attempts is set to
15 attempts.
The TA74 offers other useful functions in addition to sending emergency calls. For example,
support of activity monitoring (home/away, intrusion, personal staffing), support of intrusion
and motion detectors and ‘environmental’ peripheral devices (smoke detectors,
gas detectors, flood detectors, etc.), vocal reminders, or wired input/output connections.
INFO
In this manual, "TA74" refers to the models TA74, TA74 IO, TA74+, TA74 GSM and
TA74 GSM IO.
NOTE
Program the internal date and time of the device to ensure that the activity monitoring and
vocal reminders features function correctly.
To set the date and time, use the different programming methods described in chapter
6 "Programming".

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2.1 Product comparison
*) Only possible with a special external splitter (see also section 5.3.6 "Internal input/output")
**) An internal GSM module can be retrofitted if required. It can be ordered as a separate
accessory.
***) When the optional GSM module is installed
NOTE
This device must be tested weekly. See section 8.6 "Test instructions".
TA74 TA74 IO TA74+ TA74 GSM TA74 GSM
IO
Multiple protocols   
Recordable voice message   
PSTN connection   
Ethernet (LAN) connection   
External phone connection ()* ()*
Extended management of
alarm types   
Energy saving mode   
Vocal reminders   
Activity monitoring   
Embedded GSM module  
Socket for retrofitting GSM
module 
** 
Voice call initiation by alarm
receiving centre via GSM

()*** 
Internal input/output  
Max. number of wireless
transmitters and detectors 20 20 20 20 20
Programmable call destinations 10 10 10 10 10