Tenda GUI User manual

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Network Video Recorder
GUI User Guide

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Copyright Statement
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or registered trademarks of their
respective holders. Copyright of the whole product as integration, including its accessories and
software, belongs to Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
in any form or by any means without the prior written permission of Shenzhen Tenda Technology
Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve internal
design, operational function, and/or reliability, Tenda reserves the right to make changes to the
products without obligation to notify any person or organization of such revisions or changes.
Tenda does not assume any liability that may occur due to the use or application of the product
described herein. Every effort has been made in the preparation of this document to ensure
accuracy of the contents, but all statements, information and recommendations in this document
do not constitute a warranty of any kind, express or implied.

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Preface
Thank you for choosing Tenda! Please read this guide before you use Graphical User Interface (GUI)
to manage the Network Video Recorder (NVR).
Applicable models
This user guide is applicable to all NVR series products. Unless otherwise specified, N3W-4H is used
for illustration here.
Conventions
The typographical elements that may be found in this document are defined as follows.
Item
Presentation
Example
Cascading menus
>
Playback > File
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
“ ”
The “Success” message appears.
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring
this type of note may result in ineffective configurations, loss of data or damage to
the device.
This format is used to highlight a procedure that will save time or resources.

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For more documents
If you want to get more documents of the device, visit www.tendacn.com and search for the
corresponding product model.
The related documents are listed as below.
Document
Description
Datasheet
It introduces the basic information of the NVR, including product overview, selling
points, and specifications.
Quick Installation Guide
It introduces how to set up the device quickly for internet access, the descriptions
of LED indicators, ports, and buttons, FAQ, statement information, and so on.
GUI User Guide
It introduces how to set up more functions of the device for more requirements,
including all functions on the GUI of the device.
App User Guide
It introduces how to use the TDSEE app to manage the NVR.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as
soon as possible.
Hotline
Global: (86) 755-27657180
(China Time Zone)
Email
[e-mail]
United States: 1-800-570-5892
(Toll-Free: 7 x 24 hours)
Canada: 1-888-998-8966
(Toll Free: Mon - Fri 9 am - 6 pm
PST)
Hong Kong: 00852-81931998
Website
https://www.tendacn.com/

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Revision History
Tenda is constantly searching for ways to improve its products and documentation. The following
table indicates any changes that might have been made since the NVR N3W-4H was introduced.
Version
Date
Description
v1.0
2021-12-17
Original publication.

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Contents
1Product Feature.............................................................................................................................1
1.1 Basic Function ........................................................................................................................1
1.2 Local Monitoring ....................................................................................................................1
1.3 File Management ...................................................................................................................2
1.4 Recording and Playback .........................................................................................................2
1.5 Backup....................................................................................................................................3
1.6 Alarm and Exception Management .......................................................................................3
1.7 Other Local Function..............................................................................................................3
1.8 Network Function...................................................................................................................3
2Local Login.....................................................................................................................................4
3Activate and Quick Setup..............................................................................................................6
4GUI Introduction .........................................................................................................................10
4.1 Mouse Operation .................................................................................................................10
4.2 Layout...................................................................................................................................11
4.3 Frequently-used Elements ...................................................................................................12
5General Operation.......................................................................................................................13
5.1 Startup..................................................................................................................................13
5.2 Shutdown .............................................................................................................................14
5.3 Logout ..................................................................................................................................15
5.4 Reboot..................................................................................................................................15
5.5 Reset Login Password...........................................................................................................16
5.6 Check Alarm Notification of Exception Detection................................................................18
6Live View .....................................................................................................................................19
6.1 Overview ..............................................................................................................................19

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6.2 Quick Operation ...................................................................................................................22
6.3 Quickly Add a Camera ..........................................................................................................23
Method 1............................................................................................................................23
Method 2............................................................................................................................25
6.4 Instant Playback ...................................................................................................................27
6.5 Zoom in.................................................................................................................................29
6.6 Switch Window Division Mode ............................................................................................30
Method 1............................................................................................................................30
Method 2............................................................................................................................30
6.7 Check Stream Info ................................................................................................................31
6.8 Modify Channel Sequence ...................................................................................................32
7Playback ......................................................................................................................................33
7.1 Channel Playback .................................................................................................................33
7.1.1 Overview ...................................................................................................................33
7.1.2 Play Back the Recordings of the Target Channel.......................................................36
7.2 File Playback.........................................................................................................................37
7.2.1 Overview ...................................................................................................................37
7.2.2 Play Back Normal or Alarm Recording ......................................................................40
7.2.3 Export Recording File ................................................................................................42
7.3 Add Tag.................................................................................................................................48
7.3.1 Overview ...................................................................................................................48
7.3.2 Add Tag for Channel Recording File ..........................................................................48
7.3.3 Add Tag for the Searched Recording File ..................................................................49
7.4 Tag Playback.........................................................................................................................51
7.4.1 Overview ...................................................................................................................51
7.4.2 Play Back Specific Tagged Recording.........................................................................54
7.4.3 Manage Tagged Recording........................................................................................55
7.5 Clip and Export the Recording File.......................................................................................59

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8Configuration...............................................................................................................................62
8.1 Show or Hide Professional Setting .......................................................................................62
8.2 Channel Management..........................................................................................................63
8.2.1 Camera Management ...............................................................................................63
8.2.2 OSD Configuration.....................................................................................................75
8.2.3 Image Configuration..................................................................................................77
8.2.4 Audio and Video Configuration.................................................................................81
8.3 Storage Management...........................................................................................................84
8.3.1 HDD Management.....................................................................................................84
8.3.2 Schedule....................................................................................................................87
8.4 Alarm Management .............................................................................................................94
8.4.1 Motion Detection......................................................................................................94
8.4.2 Exception Detection................................................................................................101
8.5 Network Configuration.......................................................................................................105
8.5.1 Internet Settings......................................................................................................105
8.5.2 Cloud Service...........................................................................................................107
8.5.3 Wi-Fi Configuration .................................................................................................112
8.5.4 Email Configuration.................................................................................................114
8.6 System Configuration .........................................................................................................120
8.6.1 Basic Configuration .................................................................................................120
8.6.2 Time Settings...........................................................................................................122
8.6.3 User Management ..................................................................................................127
8.6.4 Live View Configuration ..........................................................................................133
9Maintenance .............................................................................................................................135
9.1 Devie Info ...........................................................................................................................135
9.2 Channel Info.......................................................................................................................137
9.3 Device Upgrade..................................................................................................................139
9.4 System Log..........................................................................................................................142

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9.4.1 Overview .................................................................................................................142
9.4.2 Check System Log....................................................................................................143
9.4.3 Export System Log...................................................................................................144
9.5 Diagnosis ............................................................................................................................148
9.5.1 Overview .................................................................................................................148
9.5.2 Execute One-key Diagnosis .....................................................................................150
9.5.3 Execute Ping Command to Detect Connection Quality ..........................................152
9.5.4 Execute Traceroute Command to Detect Connection Quality................................153
9.6 Device Maintenance...........................................................................................................154
9.6.1 SSH Debugging ........................................................................................................154
9.6.2 Set Scheduled Reboot .............................................................................................155
9.6.3 Restore Settings ......................................................................................................156
Appendix ..........................................................................................................................................157

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1 Product Feature
1.1 Basic Function
Connectable to cameras of multiple brands.
Support H.265 video encoding standard, allowing simultaneous connection of the
H.265 and H.264 cameras.
Adopt the standard ONVIF protocol.
Support main stream and sub-stream live view for each channel.
Allow independent adjustment on video coding parameters of each channel, such as
the resolution, frame rate and bit rate.
Support quick connection of cameras.
Support the Tenda camera upgrade.
Support such functions as smart search, playback and backup, which can effectively
improve the efficiency of recording retrieval and playback.
1.2 Local Monitoring
Provide VGA and HDMI high-definition resolution display output.
Support parallel live view and playback of different channels under multi-screen.
Support 1/4/8/9/16 channel image live view.
Support to adjust the live view channel sequence.
Support quick setting operation on the live view page.
Support multiple live view modes with customized auto-switch dwell time.
Allow quick adding the camera on the live view page.

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1.3 File Management
Support up to 10TB hard disk drive (HDD) with the SATA interface.
Support the local and remote HDD detection function.
1.4 Recording and Playback
Support simultaneous recording of main stream and sub-stream.
Support two recording modes: Overwrite and non-overwrite.
Support normal recording and alarm recording.
Support post-record of alarm recording.
Support the setting of 8 recording periods every day, and the independent setting of
recording modes in different periods.
Support distinguishing recording types through colors, and quickly display and play
back through ticking recording types.
Support searching recording by such methods as channel number, recording type, file
type, start time and end time.
Support adding tags to play back recordings, searching and playing back according to
tags.
Support scrolling up or down the mouse to zoom in or out playback time bar.
The playback function supports pause, speed up, speed down, fast forward/backward
and the mouse clicking locate.
Support local zoom in any area through scrolling up or down the mouse during single-
channel playback.

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1.5 Backup
Support backup through a USB port.
Support batch and clip backup when playback.
Support system log export.
1.6 Alarm and Exception Management
Alarm for such types as motion detection, channel error, unauthorized access,
internet interruption, IP address conflict, no HDD, HDD error and insufficient HDD
space.
Alarms will trigger such actions as single screen display, app alarm notification, alarm
email, and any channel recording.
Support firmware watchdog. The system can be automatically rebooted when it runs
abnormally.
1.7 Other Local Function
The administrator is allowed to create multiple users and set their permissions. The
permissions can be refined to the channel.
Support quick retrieval of multiple types of logs, including information, exception,
operation, configuration and alarm.
1.8 Network Function
Provide one self-adaptive 10/100 Mbps Ethernet uplink port.
Support TCP and IP protocol clusters, such as DHCP, DNS, NTP and SMTP.

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2 Local Login
Step 1 Ensure that the NVR is powered on and working properly, then connect the VGA port or
HDMI port of the monitor to the VGA port or HDMI port of the camera using a VGA cable
or HDMI cable.
Step 2 Connect the mouse to the USB port of the NVR.
VGA cable or HDMI
cable
NVR
Monitor
Mouse
Internet
Router

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Step 3 Draw an unlock pattern on the monitor or enter the login password to access the GUI.
---End
Log in to the GUI successfully. You can perform settings as required.

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3 Activate and Quick Setup
You can activate the NVR and perform a quick setup upon the first use of the NVR or after resetting
the NVR.
Ensure that both the mouse and monitor are connected to the NVR, and the NVR is
powered on and working properly before settings.
Step 1 Set login Password and Confirm Password, enter your Email Address, and then
click Activate .

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Step 2 If you want to use a pattern to unlock the GUI, please draw an unlock pattern. Otherwise,
click Do Not Use Unlock Pattern and skip to Step 3.

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Step 3 Ensure that the connection status is Connected, and then click Next .
If the connection status is Disconnected, try the following solutions:
Ensure that the LAN port of the NVR is connected properly.
Ensure that the router to which the NVR is connected has enabled the DHCP server
function.

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Step 4 Ensure that the cloud status is Online and click OK .
-If the cloud status is Offline, please ensure that the router to which the NVR is
connected can access the internet and the filter function is disabled.
-You can also manage the NVR through the TDSEE App. Please refer to Manage the
NVR through TDSEE App for details.
---End
You can preview real-time videos, play back the recordings and manage monitoring devices.

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4 GUI Introduction
4.1 Mouse Operation
You can perform settings of the device with the mouse after connecting the mouse to the device.
The following table describes the main operations of the mouse.
Operation
Description
Single left click
-Select a target.
-Confirm content.
Double left-click
-Switch between single-screen and multi-screen under live view status.
-Check a file or play back a tag recording file.
Left drag
Hold the left key of the mouse and drag the mouse.
-Draw an unlock pattern.
-Draw an area range.
-Adjust the channel sequence on the live view page.
Single right-click
-Display the quick settings menu.
-Exit full-screen playback.
Scroll-wheel up
-Zoom in a target area.
-Select fold drop-down list options.
-Increase volume.
Scroll-wheel
down
-Zoom out target area.
-Select folded drop-down list options.
-Decrease volume.

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4.2 Layout
The GUI of the NVR consists of two sections, including the navigation bar and the configuration
area. See the following figure.
Features and parameters in gray indicate that they are not available or cannot be changed
under the current configuration.
NO.
Name
Description
❶
Navigation bar
It is used to display the function menu of the NVR. Users can select functions
in the navigation bar and then the configuration appears in the configuration
area.
❷
❸
Configuration area
It is used to view or modify your configuration.
2
3
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